3 (Three) Outage in Wootton Bridge, Isle of Wight, England

@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue

@ShannonCastle_ @ThreeUK Used to be with them many years ago. Awful then, and it seems theyre still awful now

@ThreeUK why is the internet in southsea not working??

The poor radio signal from Max Verstappen makes it sound like he is on the @ThreeUK network #FrenchGP #F1

@ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).

@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.

Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?

@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?

@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄

@ThreeUK are the worst

@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.

@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)

@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.

@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

Just had a post cancellation Customer Satisfaction Survey from @ThreeUK 😂 Safe to say I didn't hold back, especially after we had to pay the £120 to settle the account 😳

@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

@ThreeUKSupport The one which has no online chat support?

If you want the very definition of pain, try getting some business sims from your local three store @ThreeUKSupport. 3 sets of sims on business account over the last 6 months. Each requiring 3 or 4 trips to shop to try to sort the mess. I wish I never took out the account now

@ThreeUKSupport Hi, my Huawei B535 router has updated to the latest version and now I have nothing but network problems. It seems a wide spread problem as alot of people have reported issues with this update. Donyou know when it will be fixed? Thanks

@ThreeUKSupport I've had no signal at all today in the BR7 area - is there an issue with the network? If so when is it expected to be rectified?

@ThreeUKSupport Where I live, yes. My signal seems to be fine if I go north of my city. But here in the city centre it’s absolutely awful. I’ve been with you many years so I’m very disappointed

@wiggledotdot It’ll be third time this week. Just can’t wfh successfully now with the shoddy service from @SkyHelpTeam and @ThreeUKSupport

@ThreeUKSupport I have been into the three store and done a speed test and had a replacement sim to see if that makes a difference but if I’m paying £35 a month I do expect my service to be better than a 10 minute video taking an hour to load.

Non fibre broadband area, so reliant on ADSL via @SkyHelpTeam (crap at best) & 4g from @ThreeUKSupport which has been utterly shite for days. Neighbour has gone with @EE for poss faster 4g so waiting on their results. If good it’ll be “goodbye 3” for both broadband & 2x mobiles.

@ThreeUKSupport @ThreeUK Hello, I have only had my home broadband with you for a few months, but I have had to switch it off and take a contract with @virginmedia as your service kept dropping out all the time. Can you help me cancel the contract as it is not fit for purpose.

@ThreeUKSupport Done that and also 5 codes. This really is shocking service