1. Home
  2. Companies
  3. 3 (Three)
  4. Newport
3 (Three)

3 (Three) outages and service status in Newport, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newport, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, England

The most recent 3 (Three) outage reports came from the following cities: Portsmouth, and Gosport.

CityProblem TypeReport Time
Portsmouth Wi-fi 10 days ago
Gosport Internet 1 month ago
Portsmouth Internet 1 month ago
Portsmouth Wi-fi 1 month ago
Portsmouth Internet 1 month ago
Portsmouth Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • MikeWiggins82
    Mike Wiggins (@MikeWiggins82) reported from Portsmouth, England

    @ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

  • IamPaulGibson
    Paul.i.am (@IamPaulGibson) reported from Bembridge, England

    @ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.

  • danielbishop28
    Daniel Bishop (@danielbishop28) reported from Portsmouth, England

    @ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

  • newworldruler
    Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England

    Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?

  • IamPaulGibson
    Paul.i.am (@IamPaulGibson) reported from Bembridge, England

    @ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)

  • daveunder
    Dave Underwood (@daveunder) reported from Portsmouth, England

    @tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

  • TheDJBrettHaley
    BRETT HALEY (@TheDJBrettHaley) reported from Portsmouth, England

    @ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.

  • BillieRaePhoto
    Billie Rae (@BillieRaePhoto) reported from Portsmouth, England

    Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.

  • planetf1
    Nigel Jones (@planetf1) reported from Portsmouth, England

    Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

  • Cadbadly
    James Cadwell (@Cadbadly) reported from Shanklin, England

    @dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough

  • mikelowe916
    Mike Lowe (@mikelowe916) reported from Fareham, England

    @Maximus2wheels @ThreeUK Kinda defeats the objective bloody awful company mind you they all are

  • dolb21
    Bogdan Dolanescu (@dolb21) reported from Portsmouth, England

    @ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

  • cariad_9305
    Cariad Morgan (@cariad_9305) reported from Portsmouth, England

    @ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.

  • Dan_thornton1
    Dan Thornton (@Dan_thornton1) reported from Portsmouth, England

    @ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

  • adieoneill
    adie o'neill (@adieoneill) reported from Fareham, England

    @ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄

  • aniljain01
    AJ (@aniljain01) reported from Locks Heath, England

    @amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

  • dolb21
    Bogdan Dolanescu (@dolb21) reported from Portsmouth, England

    @ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

  • Ruya_eng
    Rüya Çağla (@Ruya_eng) reported from Portsmouth, England

    @ThreeUK why is the internet in southsea not working??

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • stevejh1973
    Steve Harrison (@stevejh1973) reported

    @ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • MrSteveBerman
    Ell💕 (@MrSteveBerman) reported

    @ThreeUK Your customer service team is actually so impolite it’s ridiculous. Train them better please

  • 49_timelessness
    Baz (@49_timelessness) reported

    @ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!

  • _XoDaRap_
    🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported

    @ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.

  • tommycraigcsc
    Tommy Craig CSC (@tommycraigcsc) reported

    @ThreeUK an absolute joke of a customer services no use to anyone.

  • VirginiaMcClane
    Virginia McClane (@VirginiaMcClane) reported

    @ThreeUKSupport have you got any issues with broadband in Larkfield Kent @ThreeUK

  • Champersq1
    Champersq 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Champersq1) reported

    @Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬

  • mjb8028
    Mark Bush (@mjb8028) reported

    @ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any