3 (Three) Outage Report in Newport, Isle of Wight, England
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The latest reports from users having issues in Newport come from postal codes PO30.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Gosport, Ryde, Waterlooville, Newport, Lymington and Fareham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Wayne Davis (@Hagstromwayne) reported from Portsmouth, England
@realjay247 @ThreeUK Most of my family are on three and got nothing and all my friends on three never got it, luckily it was a test lol
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Rüya Çağla (@Ruya_eng) reported from Portsmouth, England
@ThreeUK why is the internet in southsea not working??
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fay 🍃 (@leafyfififoo) reported from Wootton Bridge, England
@ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).
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Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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BRETT HALEY (@TheDJBrettHaley) reported from Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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adie o'neill (@adieoneill) reported from Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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ⓅⓁ✌️🤓✌️ (@manamongcheetah) reported from Portsmouth, England
@ThreeUK are the worst
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Paul.i.am (@IamPaulGibson) reported from Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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Gavin Reeman (@GavinReeman) reported from Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Paul.i.am (@IamPaulGibson) reported from Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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Ian gardiner (@I_Gardiner_iow) reported from Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Ian gardiner (@I_Gardiner_iow) reported from Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner (@I_Gardiner_iow) reported from Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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FEJ (@felicityjames8) reported from Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Dan Thornton (@Dan_thornton1) reported from Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Bogdan Dolanescu (@dolb21) reported from Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Bogdan Dolanescu (@dolb21) reported from Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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Dave Underwood (@daveunder) reported from Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Nigel Jones (@planetf1) reported from Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Will Rowlands (@willrowactor) reported
It’s now been 7days with zero home broadband signal in my area with @ThreeUK @ThreeUKSupport Same message on the website for the last 7 days, zero updates & they had the cheek to take this month’s payment today too! When i contacted customer service on Friday, the ‘guy’ was more interested in reading out his script of questions to troubleshoot rather than read that i was already aware the issue is local. Absolutely useless! Still no updates at all! When my contract ends i will Never Use the ThreeNetwork again!!!! #Three #ThreeNetwork
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Kes Grant 🌈 (@revkes) reported
@ThreeUK Can you tell me what is happening with voice calls please? Myself and my partner have had no service for 5 days. This is getting ridiculous.
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David McKean (@keanie14) reported
@ThreeUKSupport Hi John, The web chat team is a nightmare. As is, and I’m sorry to say, the ability to communicate with the support staff. My Scottish accent does not help to be honest but there was a complete mis understanding with your colleague due to language barrier. Complaint logged.Thanks
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LiamMc (@LMc31214115) reported
@iD_Mobile_UK @ThreeUK Phone network down again? SM1 postcode
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RachT234 (@RachT234) reported
My experience with @ThreeUK’s live chat was poor — confusing responses and pointless troubleshooting. Then on the RelayUK call, staff were untrained and impatient. It was exhausting and dehumanising - one of the agents had no idea what RelayUK was.
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RachT234 (@RachT234) reported
Being disabled shouldn’t mean being ignored. But @ThreeUK @ThreeUKSupport made cancelling (and later getting a refund) for my service an exhausting and dehumanising experience. They failed to meet even basic accessibility needs — and I had to adapt to them, not the other way around.
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Brett (@BrettOfTheSouth) reported
Will we be getting compo for the Data and service outage on Wednesday? I was stuck at the hospital unable to contact family. @ThreeUKSupport
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Chris (@king_gorack) reported
Hi @ThreeUKSupport . Now you have merged with Vodafone is there any chance of a working data signal at London Waterloo anytime soon? South Western Railway and Network Rail appear to have given up running to timetable so being able to check what is actually running would be great.
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RachT234 (@RachT234) reported
@rsmck @ThreeUK @ThreeUKSupport They can't even get a switch right (according to O2, Three didn't provide required porting information)- I was without service for around 10 hours!
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AR crypto (@ARcrypto12) reported
@Ofcom hello, as you might be aware, the @ThreeUK merge with @VodafoneUK has caused a lot of mayhem, as a loyal 3 customer for many yrs, I’m getting the run around, as I’m not getting to be able to cancel my remaining 12 months as not allowing me answers, plz could you advise