3 (Three) Outage Report in Newport, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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BRETT HALEY
(@TheDJBrettHaley) reported
from
Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Abi Melissa
(@abi__melissa) reported
@O2 Hi can someone help me with keeping a phone number?? I ported my mums number over to her new @ThreeUK sim and its not there? Should have changed over on the 29th??? The numbers gone from her o2 sim but isn’t on the new 3 sim?
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Dr Sarah Fullick
(@DrFullick) reported
@ThreeUKSupport Hi Jenn, well an upgrade is going through, but issues still remain and having to wait for a another call apparently on Sunday to pay my bill as charges that should have been reimbursed have not been so still waiting for that to be sorted, all very stressful.
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kjy
(@kjy31117688) reported
@ThreeUKSupport Also one contract was cancelled yesterday, will cancel the second one now.
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TwistedMetal
(@Twisted94860845) reported
@ThreeUKSupport Whilst I appreciate the response this is the generic IPv6 response that I've seent sent to others. To clarify the Samsung A40 is constantly issued an IPv6 address whereas the OnePlus 8 has never been issued an IPv6 address. I therefore believe this is a OnePlus issue @OnePlus_UK
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Robert Sharkey
(@RobertS26901956) reported
@ThreeUKSupport Think I might just leave three as no one can help
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Florian
(@swizzlestick19) reported
@ThreeUK <--------this is the worst company ever!! Despicable customer service Avoid at all costs Continually trying to cancel my account and they don't answer or reply...... And still charge me £15 each month
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Yinster 🏴 🇭🇰 🥡 🥩 🐾
(@Yinster) reported
@ThreeUKSupport Turn our to be a lie as nothing can be fobe. Now he's on a new 12 month contract. Not even the best till we said we could see better deals on my3.Spoke to billings, upgrades, cancellation and customers service. Tried to talk to supervisor or manager. Can't as they are WFH
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A Qureshi
(@awaisqureshi69) reported
@ThreeUKSupport No service in GU15 area from 3, the only day of the year when you need your service the most. 3 is gone down so much in service on both ends customer and connection.
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Aleksandra Perelka
(@Sand_n_Pearls) reported
@ThreeUK spent 30 mins on hold whilst trying to cancel my dongle and ipad sim contracts. After your advisor put me on hold again to divert my call, the line went dead. Stayed on it for another 5 mins, nothing. Is that a tactic to stop people from leaving? I'd like a call pls
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Jack
(@jack_herbert) reported
@ThreeUK internet is down LE4. Network checker says it is up. Can you advise when it will be back?