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3 (Three)

3 (Three) outages and service status in Newport, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newport, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, England

The most recent 3 (Three) outage reports came from the following cities: Portsmouth, and Gosport.

CityProblem TypeReport Time
Portsmouth Internet 6 days ago
Gosport Phone 8 days ago
Portsmouth Phone 12 days ago
Gosport Internet 14 days ago
Portsmouth Internet 15 days ago
Portsmouth Internet 18 days ago

Community Discussion

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3 (Three) Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • cariad_9305
    Cariad Morgan (@cariad_9305) reported from Portsmouth, England

    @ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.

  • Cadbadly
    James Cadwell (@Cadbadly) reported from Shanklin, England

    @dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough

  • BillieRaePhoto
    Billie Rae (@BillieRaePhoto) reported from Portsmouth, England

    @ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.

  • MikeWiggins82
    Mike Wiggins (@MikeWiggins82) reported from Portsmouth, England

    @ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

  • dolb21
    Bogdan Dolanescu (@dolb21) reported from Portsmouth, England

    @ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

  • dolb21
    Bogdan Dolanescu (@dolb21) reported from Portsmouth, England

    @ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

  • pwfcomp
    Paul Compton (@pwfcomp) reported from Gosport, England

    @ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.

  • GavinReeman
    Gavin Reeman (@GavinReeman) reported from Fareham, England

    @ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

  • Dan_thornton1
    Dan Thornton (@Dan_thornton1) reported from Portsmouth, England

    @ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

  • aniljain01
    AJ (@aniljain01) reported from Locks Heath, England

    @amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

  • IamPaulGibson
    Paul.i.am (@IamPaulGibson) reported from Bembridge, England

    @ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)

  • felicityjames8
    FEJ (@felicityjames8) reported from Lymington, England

    @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

  • daveunder
    Dave Underwood (@daveunder) reported from Portsmouth, England

    @tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years

  • planetf1
    Nigel Jones (@planetf1) reported from Portsmouth, England

    Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

  • danielbishop28
    Daniel Bishop (@danielbishop28) reported from Portsmouth, England

    @ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

  • astra46
    Robert Francis #FBPE (@astra46) reported from Portsmouth, England

    @Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK

  • toriladybuguk
    Tori the ladybird lover (@toriladybuguk) reported from Portsmouth, England

    @jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kofi_2021
    Kofi (@Kofi_2021) reported

    Hello @ThreeUK I am trying to register for my three via the app but get the following error. Can you help? "There are the following errors. Whoops, something went wrong. Please try again. MY3-CHANGE-EMAIL-RESPONSE-ERROR". There are green ticks by both boxes.

  • cycleoptic
    cycleoptic (@cycleoptic) reported

    @TollingtonLTN @JoshOwenMorris @ThreeUK Go to their site, Postcode to see if in 5G area. Start filling form they then ask for full postcode again and you select your full address. I was then told that I could only have a *4G* modem! I contacted "support" who said no to 5G as area of North London was too "congested" !

  • Lally55414210
    Lally (@Lally55414210) reported

    @ThreeUKSupport I would live to chat to someone about sorting out my problems. But, web chat doesn't work. Any other suggestions?

  • PartybeastTom
    tommy boy (@PartybeastTom) reported

    @ThreeUK are the networks down I have no signal and can't use my unlimited date out ?

  • luxbar1
    lux bar (@luxbar1) reported

    @ThreeUK the Worst mobile network please do not be fooled by the offers they give.If you need something to be sorted their workers can’t help you &nothing ever gets solved &you will be left with a bill that you was told was resolved because their staff are not trained properly

  • deanuz
    Dean (@deanuz) reported

    @ThreeUKSupport Oh you didn't help! :D every time I call up you tell me there is maintenance in the area, been like since I had the contract. I have to reset it way too often. I now disconnect 6/7 times a day, not ideal when you are using remote desktop for work. Finding somewhere new now.

  • impartialtoqeer
    Toqeer (@impartialtoqeer) reported

    @Faizan__Ashfaq @ThreeUK Thanks , but I had different issue I requested an upgrade then cancelled it but they sent me a bill of £86 , after 1:20 of call I still have to pay that and that will be adjusted in future bills . @ThreeUK main have their customer service centres outside 🇬🇧mainly very incompetent

  • wendy4k
    Wends (@wendy4k) reported

    @ThreeUK rang yesterday to speak to an advisor but was told experiencing technical issues. Has this now been resolved as still need to speak to an advisor?

  • foliray
    Folarin Olawale (@foliray) reported

    It’s becoming questionable now for months. I’m wondering why my upfront payment of £29 has not be returned to my account after the contract has been cancelled & the phone in question has been acknowledged returned in good condition @ThreeUKSupport can anyone help.

  • RABAMBER
    R Bamber (@RABAMBER) reported

    @ThreeUK Why can we never change our passwords online? We always get taken through the prompts, get a link via email and then get the ‘my3auth.text.generic.error’. This happened the other month also....