3 (Three) Outage Report in Newport, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Waterlooville |
Phone | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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BRETT HALEY
(@TheDJBrettHaley) reported
from
Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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fay 🍃
(@leafyfififoo) reported
from
Wootton Bridge, England
@ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Edwards
(@widnespaul87) reported
@ThreeUK can you tell me why the customer advisor I'm currently speaking too has told me you started billing me before I received my phone. But she's unwilling to refund the amount or let me speak to her supervisor or complaints team?
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Chris Armstrong
(@Armstrong) reported
@ThreeUKSupport No. 3 hours on phone with 6 different support reps, it’s now 1am in New Zealand and I’m getting the same error I had 3 hours ago. I’ve been with 3 since 2014, primarily because of how good your roaming was back then. It’s been dreadful this past year, and this is the final straw
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Andy 🍺🍺⚽️⚽️⚽️
(@AJaytrain1) reported
It looks like after 7 and a half years you could be loosing me as a customer 😢 hopefully one of you will be able to sort out my upgrade and not offer me this, that and the other 😡 @ThreeUKSupport
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JXO
(@TheJodieeXO) reported
@TwitterBlue @TwitterSupport Having issues getting to the support page and updating my phone number. "The current operator is not supported". I'm with @ThreeUK ?? This needs looking into
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Colin Vanner aka Crewe station ghosts
(@ColinVanner) reported
@ThreeUKSupport Completely understandable but was just disheartened to see that 3 were offering a service with zero intention of following it through. It stated free next day delivery on ALL upgrades...not free next day delivery on all upgrades apart from the s22 ultra.
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amo
(@AmoAmmo) reported
@notanastronomer @TMobile @ThreeUK Interesting. I've never done mulitple mobiles in one contract.
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Chris Armstrong
(@Armstrong) reported
@ThreeUKSupport Finally got through on 5th attempt. Main issue is that I’m trying to buy a Data Pass but can’t because the service is ridiculously buggy. Instead of actually looking into the problem I keep getting told to “restart my phone/reset settings”
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David Richards
(@DWRICHARDS) reported
from
London Colney, England
@ThreeUK @ThreeUKSupport HELP! Many circles of hell dealing with 3. How do I end it? Multiple assurances on phone calls that all is sorted but multiple phone calls to me (always when I am busy) suggest otherwise. I ask for email confirming but am told this isn't possible?!
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Monica Harris
(@MonicaH04241398) reported
@ThreeUKSupport I’ve spoken to loads of advisors even promised a call back two weeks ago now, still no calls. I’m so disappointed in the service, I was told there was 4g coverage rather than 5g but I didn’t realise that meant it was so bad I couldn’t even use it to work
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Angus Davison
(@davison_angus) reported
@ThreeUKSupport I can't use 333 because my 3 number is not working. Have refreshed multiple times. Am at my wit's end trying to solve this issue, just about to lose a new customer