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3 (Three)

3 (Three) outages and service status in Newport, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • 57% Internet (57%)
  • 29% Phone (29%)
  • 14% Wi-fi (14%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newport, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at 3 (Three)

3 (Three) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, England

The most recent 3 (Three) outage reports came from the following cities: Gosport, and Portsmouth.

CityProblem TypeReport Time
Gosport Internet 16 days ago
Portsmouth Internet 16 days ago
Portsmouth Wi-fi 23 days ago
Portsmouth Internet 23 days ago
Portsmouth Phone 24 days ago
Portsmouth Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • Cadbadly
    James Cadwell (@Cadbadly) reported from Shanklin, England

    @dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough

  • toriladybuguk
    Tori the ladybird lover (@toriladybuguk) reported from Portsmouth, England

    @jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!

  • IamPaulGibson
    Paul.i.am (@IamPaulGibson) reported from Bembridge, England

    @ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.

  • manamongcheetah
    ⓅⓁ✌️🤓✌️ (@manamongcheetah) reported from Portsmouth, England

    @ThreeUK are the worst

  • pwfcomp
    Paul Compton (@pwfcomp) reported from Gosport, England

    @ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.

  • aniljain01
    AJ (@aniljain01) reported from Locks Heath, England

    @amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

  • BillieRaePhoto
    Billie Rae (@BillieRaePhoto) reported from Portsmouth, England

    @ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.

  • dolb21
    Bogdan Dolanescu (@dolb21) reported from Portsmouth, England

    @ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

  • danielbishop28
    Daniel Bishop (@danielbishop28) reported from Portsmouth, England

    @ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

  • BillieRaePhoto
    Billie Rae (@BillieRaePhoto) reported from Portsmouth, England

    Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.

  • mikelowe916
    Mike Lowe (@mikelowe916) reported from Fareham, England

    @Maximus2wheels @ThreeUK Kinda defeats the objective bloody awful company mind you they all are

  • Hagstromwayne
    Wayne Davis (@Hagstromwayne) reported from Portsmouth, England

    @realjay247 @ThreeUK Most of my family are on three and got nothing and all my friends on three never got it, luckily it was a test lol

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

  • planetf1
    Nigel Jones (@planetf1) reported from Portsmouth, England

    Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

  • GavinReeman
    Gavin Reeman (@GavinReeman) reported from Fareham, England

    @ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

  • leafyfififoo
    fay 🍃 (@leafyfififoo) reported from Wootton Bridge, England

    @ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).

  • daveunder
    Dave Underwood (@daveunder) reported from Portsmouth, England

    @tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years

  • felicityjames8
    FEJ (@felicityjames8) reported from Lymington, England

    @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

  • Dan_thornton1
    Dan Thornton (@Dan_thornton1) reported from Portsmouth, England

    @ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

  • TheDJBrettHaley
    BRETT HALEY (@TheDJBrettHaley) reported from Portsmouth, England

    @ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

  • HjRobins
    Harriet (@HjRobins) reported

    I switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.

  • David0728499891
    David (@David0728499891) reported

    @ThreeUK Your network is getting worse dropping all the time and you want to charge more 7.3% you having a laugh. I will be leaving after 14 years of being with your company 😡

  • trouvailler_
    H (@trouvailler_) reported

    @ThreeUK I need urgent help. I’m overseas and have purchased a data pack but my service doesn’t work at all. Can’t even call the three customer care number. Can you please assist.

  • gadgetbluetab
    David Richards (@gadgetbluetab) reported from Anstey, England

    @ThreeUKSupport David Richards 68 Le53dj. ...2150. Parcel gone missing at Dpd. No idea where it is. Dpd told me to contact yourselves to resolve this issue

  • rachel_l_james
    rachel james (@rachel_l_james) reported

    @ThreeUKSupport I’m getting a ‘working on the network in your area’ msg for SL2. We’ve not been able to use the internet since Saturday… meaning no tv or wfh. I want to know how long this is expected to go on for? Days? weeks? And why would you not reach out to us to warn us?

  • StensonRita
    RitaM (@StensonRita) reported

    @ThreeUK when will the problem with your signal be sorted. I havn't had any reception since about 1pm...post code HA8

  • Jonesy3937
    andrew (@Jonesy3937) reported

    @ThreeUKSupport are there any problems in the Newport area? My daughter's I phone isn't connecting

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!