3 (Three) Outage Report in Newport, Isle of Wight, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at 3 (Three)
3 (Three) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Gosport and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Gosport |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Billie Rae
(@BillieRaePhoto) reported
from
Portsmouth, England
Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.
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James Cadwell
(@Cadbadly) reported
from
Shanklin, England
@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Paul Compton
(@pwfcomp) reported
from
Gosport, England
@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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Billie Rae
(@BillieRaePhoto) reported
from
Portsmouth, England
@ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Matt Williams
(@_mattwill_) reported
from
Waterlooville, England
@ThreeUKSupport Applied for a contract on a promo offer - was told by cust srvcs had to take ID into store, did all this and still no confirmation of my contract, if this application is stopped I expect you to refund my upfront and the early cancel fee from my current contract
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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Robert Francis #FBPE
(@astra46) reported
from
Portsmouth, England
@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK
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Mike Lowe
(@mikelowe916) reported
from
Fareham, England
@Maximus2wheels @ThreeUK Kinda defeats the objective bloody awful company mind you they all are
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nate (NJ)
(@ItsNatJ) reported
So after horrid customer service from @ThreeUK I am just gonna get the new contract from someone else. Anyone with @EE or @tescomobile ? How are they? Wanna get it this week x
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Annie J
(@Annie17071522) reported
@ThreeUKSupport Hi - it’s now the 11th and still not working properly. Please update?
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AbandonedTrolley
(@DaveP2611) reported
@ThreeUKSupport All done I think, had a simple and easy chat with one of your staff, advised not a problem order will go in and replacement with me by Tuesday. But to speak with the returns team. Spent over an hour going over the same questions and not being listened to at all
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Rowdz
(@ItsRowD) reported
@ThreeUKSupport Is this a joke?? How can I do a webchat when my data reception is so bad I only just received this message?? EVERYWHERE I go it’s terrible. Worst network there is
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AbandonedTrolley
(@DaveP2611) reported
@ThreeUKSupport Have posted on their support forums at same time so will see, I had searched and saw no similar issues so I'm wondering if something has been dislodged in shipping.
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alan edwards
(@efwolf359) reported
@ThreeUKSupport Zahid from your complaints team should be ashamed of himself. Claimed 2 days ago that he was a senior manager from escalated complaints, admitted today that he’s just a customer advisor in complaints. Also lied numerous times today and two days ago @ofcom should close you down
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Vinodh
(@VinodhAnanth) reported
@ThreeUK when do you intend to sort out the 4G coverage issue in London please? Service had been pathetic over the last few days
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D
(@dr1141) reported
@lucasfgodoy @Three_Is_Broken @ThreeUKSupport Three agreed to release me from my 4G contract without penalty as thru accept the problems is congestion. Now with a 12mth Vodafone Sim speeds have moved from <1mbps to 90 - 100+ mbps. Use Ookla Speed test daily and build your indisputable evidence record.
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Colin
(@Pointydog) reported
@ThreeUK @Ofcom 3 once again your level of hopelessness knows no bounds. Zero balance on my account and you send me a chaser for a cleared balance threatening debt collection. I'm so so glad I left your incompetent service. Useless.
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LS🦋
(@llaurenstewart) reported
If you’re going to buy a new phone, never ever go with @ThreeUK they’re the WORST!! swapped from o2 what a bad choice