3 (Three) Outage Report in Newport, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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James Cadwell
(@Cadbadly) reported
from
Shanklin, England
@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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Robert Francis #FBPE
(@astra46) reported
from
Portsmouth, England
@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK
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Matt Williams
(@_mattwill_) reported
from
Waterlooville, England
@ThreeUKSupport Applied for a contract on a promo offer - was told by cust srvcs had to take ID into store, did all this and still no confirmation of my contract, if this application is stopped I expect you to refund my upfront and the early cancel fee from my current contract
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Paul Compton
(@pwfcomp) reported
from
Gosport, England
@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Billie Rae
(@BillieRaePhoto) reported
from
Portsmouth, England
@ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Billie Rae
(@BillieRaePhoto) reported
from
Portsmouth, England
Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aarish Shah
(@adsinuk) reported
@ThreeUK just want to give a hat tip to one of your customer service guys in the business team. Quick, to the point, got me from where I was to where I needed to be quick 🙌🏽
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Dawud Marsh Ⓥ
(@DawudMarsh) reported
@ThreeUKSupport so, we join 3 and every since have had rubbish connection. Same excuse when we ring “Oh there is an outage” “Oh, we are working on the network” we still paying for a service we don’t get. We want a refund and early closure of our contract without penalty
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Dawud Marsh Ⓥ
(@DawudMarsh) reported
@ThreeUKSupport We truly wish we hadn’t signed up for 3. We were told what we would get and this hasn’t happened and we have been told they are working on it. It was the worst decision we made when moving. Back to using our phones for connecting to the internet instead of our 3 service.
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belinda
(@tulsajesusfreek) reported
@ThreeUKSupport hi ! Internet at home using the 4G broadband has been really bad since last month. We’ve tried everything including getting a new SIM card but it’s still very slow. Any idea what we can do?
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Dawud Marsh Ⓥ
(@DawudMarsh) reported
@ThreeUKSupport No response as yet, whilst our internet service is still rubbish.
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Derek Bain 🏴
(@Derek12763827) reported
@ThreeUK I’m having issues logging on via the app and online - not receiving the text message. I’m abroad does that cause issues?
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Luke Redpath
(@lukeredpath) reported
@ThreeUKSupport So I guess for now the only practical thing I can do is put my spending cap up to £20 so I do actually have the headroom over and above my normal bill that I expected. You need to fix your system or fix the wording on your website.
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Peter (2M0SQL)
(@2m0sql) reported
@g4dbn I'm on threeuk and use wi-fi calling 90% of the time as well same issue.. still have the landline for emergencies
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KAMAIKAZE
(@CHECKDAVIBEZ) reported
@ThreeUKSupport Your mobile internet is at a 76% downage. Its been like this for three days now. Fix this. Usually its done within a few hours but three days with no fix I'm getting annoyed now.
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Dawud Marsh Ⓥ
(@DawudMarsh) reported
@ThreeUKSupport So apparently even when we have not had the service we paid for we still have to pay a termination fee even when we haven’t been able to connect to the internet! Had to wait ages to tweet this - because the internet service isn’t working!