3 (Three) Outage Report in Newport, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Gosport, Fareham and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Gosport |
Phone | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Gosport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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Billie Rae
(@BillieRaePhoto) reported
from
Portsmouth, England
@ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.
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Paul Compton
(@pwfcomp) reported
from
Gosport, England
@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Matt Williams
(@_mattwill_) reported
from
Waterlooville, England
@ThreeUKSupport Applied for a contract on a promo offer - was told by cust srvcs had to take ID into store, did all this and still no confirmation of my contract, if this application is stopped I expect you to refund my upfront and the early cancel fee from my current contract
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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James Cadwell
(@Cadbadly) reported
from
Shanklin, England
@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Robert Francis #FBPE
(@astra46) reported
from
Portsmouth, England
@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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.🇸🇴
(@LADANLDN) reported
@ThreeUK your agents in the India call centre need to stop pretending they can’t hear me. I’ve called 4 times every single one of them introduce themselves and the second I explain the issue they pretend they can’t hear me. Sort it out!
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Leooooo
(@TheAnxiousTeac2) reported
@ThreeUKSupport Laughed in my face and refused to help. I've been over charged by almost £80
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Lu
(@LuSchmoo) reported
@ThreeUKSupport Hello, how much does it cost to call the non emergency NHS number 111?
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Leooooo
(@TheAnxiousTeac2) reported
@ThreeUKSupport I have been given the run around when it comes to trying to get a refund by being given fake numbers and sent to technical support who can't do ****. I just want my money back.
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Paul Richards
(@pjrichards2005) reported
@ThreeUKSupport To receive an incorrectly addressed letter which basically says 'we're not listening to you so go and complain to an ombudsman' is appalling. It is clear no one has listened to the back story or is willing to explain to me why there was an issue with my complaint.
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Alice DEM
(@ww8avd) reported
@RosiePosieBTN @ThreeUK Been with 3 for years. Really happy with price and service in central Brighton. Disgusted with EE’s response though!
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Paul Richards
(@pjrichards2005) reported
@ThreeUKSupport I have told you the issue so many times, via chat and through your call centre. I closed a pay monthly account in June '20 via your app and did not receive a PAC code as the SIM was used in a router. You took monthly payments from my account until I stopped it in Jan '21
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Paul Richards
(@pjrichards2005) reported
@ThreeUKSupport I then was told that a resolution would be sent by email. In the email it stated if you weren't happy respond to the email. I did. I received another email saying someone would call in 7 days. I then received a letter saying you couldn't resolve the issue.
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Paul Richards
(@pjrichards2005) reported
@ThreeUKSupport I have just spent the past 90mins trying to resolve the issue with your colleagues. It would be nice to be able to talk to someone in your refunds dept instead of doing this all via social media and chat functions. That doesn’t seem possible though!
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Richard Tubb
(@tubblog) reported
@fonehouse I've emailed you regarding a Three SIM card I've purchased from you that I'm trying to activate. @ThreeUK won't let me transfer my existing Three number in on this new SIM and want me to cancel my contract with you to keep my no. Is there anything you can do to help?