3 (Three) Outage Report in Newport, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Phone | |
| Gosport |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Gosport |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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James Cadwell
(@Cadbadly) reported
from
Shanklin, England
@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Meg
(@gracemegan37) reported
@ThreeUKSupport I need help with my bill asap please, it’s been taken out twice and left me (a masters student living in a city during a cost of living crisis🥲) with very little. I can’t get through on the web chat even though it’s still open🙁
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Ron Eve
(@RonEveOfBromley) reported
@RickyNotts @ThreeUKSupport Thanks that’s interesting. I’m ex IT, I use it in bridge mode with a MESH and some port forwarding. Support insisted I reset 2 times which wiped it… Even tho I’d done all this before calling. I get up to 300Mbs when it’s on tho!
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Ron Eve
(@RonEveOfBromley) reported
@RickyNotts @ThreeUKSupport It’s good. I’m inside a 5G zone, but try round the house to find the best spot. Admin page shows signal strength. I got mine up to -86dbm varied down to -94. Room I thought would be worse was best by window. Speeds vary in daytime, but ok for streaming.
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S A U L
(@sc_est93) reported
I’ve been with @ThreeUK for 13 years and I’ve always stated that I was going to leave them but my experience with them today is the straw that broke the camels back. They’ve got to be the worst network provider in the UK by a mile 😩
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Ben Morley ⚒
(@MorleyBen) reported
@ThreeUK absolutely horrendous customer service. 4 times I have had a promise broken on when I would receive a relatively simple document. Now being told to wait another 7 working days! An absolute comedy of errors on your part. Not acceptable
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Tommie
(@Tommie__James) reported
@ThreeUK could've done with a heads-up about the internet being off while you're doing works, and internet being down on a Monday morning... is there anywhere I can sign up for updates?
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
Hello @ThreeUKSupport my broadband seems to be down in LE3. Is this a known issue?
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ellie
(@notelliefox) reported
@ThreeUK How is it I live in central london but I have no access to 3G or 4G in my house, web pages/content don’t load and I can’t make phone calls without a dodgy line? If I had no wifi I wouldn’t be able to contact anyone in an emergency
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The Ennuiasel
(@SonOfGibbo) reported
@ThreeUK can someone drop me a DM pls. Been trying to get some very basic details out of your customer service team for 10 days without joy and now they're telling me I cant raise a complaint... which is obv not correct.
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David Roskin
(@daverosk) reported
@ThreeUKSupport Hi, contacted you for an unlock code for an old phone but just keep getting messages to say it's already unlocked when it isn't, can you help?