3 (Three) Outage in Fareham, Hampshire, England

@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)

@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.

@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

Just had a post cancellation Customer Satisfaction Survey from @ThreeUK 😂 Safe to say I didn't hold back, especially after we had to pay the £120 to settle the account 😳

@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

@ThreeUKSupport Were no help at all and when we did what they wanted to pass security then suggested we return to chat to someone else later. Now being sent to customer relations as it still hasn't been resolved

It would have been much more for the month ending tomorrow if there wasn't a default £150 cap on the account. Before this happened he'd never gone over his usual monthly charge in years of being with you @ThreeUK @ThreeUKSupport

@BumperGraham @ThreeUK @ThreeUKSupport Thanks Graham, We've messaged their social media team about 10 times without a response 😂 They claim someone else must have called off his mobile. Considering the house is locked down and only people in are Macmillan nurses we have no idea how it can be £150 more this month

Quick enough to take a your money, but slow enough to ignore your messages about fraud on your account while they respond to someone who can't remember their phone number @ThreeUKSupport

@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.

@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!

@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years

@ThreeUK you mistype my date of birth, you now won't let me cancel my expired contract. Both me and your local shop have emailed you my photo id. Every day I get your helpline webchat and shop telling me different things. Nobody has a clue. Please give me contact details for ceo

@ThreeUK the worst customer service I've ever had. Four contracts cancelled

Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

@ThreeUK #huawei AI CUBE running slow internet dropping every two mins. Online says engineers are working in area but no end date and no refund on data only sim account ??! Not good enough and #threesupport not tweeting right now #help

@JuliaHB1 @VodafoneUK Sounds like a breeze. I’ve been trying to sort out an account issue with @ThreeUK for months. Last time I was on for an hour and still no joy

@ThreeUK @AppleMusic I don’t know what you lot are doing to IPhone 8 but please stop messing with the network and stop slowing down the phones.🙄

@ThreeUK I am getting really fed up of your network being useless lately... should I end up the long relationship with you??

@ThreeUKSupport ....how comes your services are being worst than ever and you don't even have an emergency chat or number to contact you???

@ThreeUKSupport idk what bloody engineering work you’ve done I’ve got no service in my house since the stupid update!!!!!!!

@ThreeUK 3G/4G signal is getting worse, not better! So slow!

@sajeelpervaiz @ThreeUKSupport They wont respond. They never do

@ThreeUK Three is awful.

@ThreeUKSupport I can’t set up my three app because it won’t send an email to my or any email address to verify ! Please help I want to know why my bill is more than it should be seeing as it’s capped .Thanks