3 (Three) Outage in Fareham, Hampshire, England

@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

@ThreeUKSupport Were no help at all and when we did what they wanted to pass security then suggested we return to chat to someone else later. Now being sent to customer relations as it still hasn't been resolved

It would have been much more for the month ending tomorrow if there wasn't a default £150 cap on the account. Before this happened he'd never gone over his usual monthly charge in years of being with you @ThreeUK @ThreeUKSupport

@BumperGraham @ThreeUK @ThreeUKSupport Thanks Graham, We've messaged their social media team about 10 times without a response 😂 They claim someone else must have called off his mobile. Considering the house is locked down and only people in are Macmillan nurses we have no idea how it can be £150 more this month

Quick enough to take a your money, but slow enough to ignore your messages about fraud on your account while they respond to someone who can't remember their phone number @ThreeUKSupport

@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.

@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!

@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years

@ThreeUK you mistype my date of birth, you now won't let me cancel my expired contract. Both me and your local shop have emailed you my photo id. Every day I get your helpline webchat and shop telling me different things. Nobody has a clue. Please give me contact details for ceo

@ThreeUK the worst customer service I've ever had. Four contracts cancelled

Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.

@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

@ThreeUKSupport Keep you posted you said at 1117. I did. Pity you ignored my reply. System still down. More reasons to regret changing network for a service I've NEVER received. Shame on you

@ThreeUKSupport I just want to leave. Your service is crap. Signal is crap. Big mistake moving from @O2 to you.

@ThreeUKSupport absolutely disgusted. Both mine and my daughters phones haven’t been working since 10:30am yesterday. Tried contacting someone but all the systems are down and, I’m being told on live chat to ring back Monday. Not happy at all and staff are useless. 😡😡

@ThreeUKSupport app and phone line down for 2 days now...

@ThreeUKSupport But I have been having issues for weeks with making and receiving texts calls and using data. You have still yet to answer my questions on how I lodge a complaint and how I actually get support. If they were temporarily unavailable, why didn't you tell me that when I asked

@ThreeUKSupport None of these options work. The number is useless and the other options do not apply as I no longer have an account / app / registered number with Three. Even after I have left Three continues to annoy. You guys keep texting me to pay the bill but your service doesnt allow.

@ThreeUK @ThreeUKSupport when am I going to be able to login to my account on the website, been trying to upgrade for 24 hours now

@ThreeUKSupport hi there I’m getting text messages from a company called UKREWARDS,there is no number so I can’t block them.Please help

@plbHQ @Three_Is_Broken @ThreeUKSupport I've had issues since I joined with 3 last month

8 loyal years with @ThreeUKSupport & I have now decided to leave due to their shocking customer service, and internet connection that you’d be able to get better from a dial up. Feel free to send me a feedback form so I can leave the shittest review you’ll ever receive.