3 (Three) Outage in Fareham, Hampshire, England

@ThreeUK you mistype my date of birth, you now won't let me cancel my expired contract. Both me and your local shop have emailed you my photo id. Every day I get your helpline webchat and shop telling me different things. Nobody has a clue. Please give me contact details for ceo

@ThreeUK the worst customer service I've ever had. Four contracts cancelled

Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.

@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

My goodness @ThreeUK your customer services department is shocking.

@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!

lol @ThreeUK has been down for like 12 hours now U G H

@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).

@ThreeUKSupport Applied for a contract on a promo offer - was told by cust srvcs had to take ID into store, did all this and still no confirmation of my contract, if this application is stopped I expect you to refund my upfront and the early cancel fee from my current contract

@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.

@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.

@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK

@ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.

Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.

@ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!

@Maximus2wheels @ThreeUK Kinda defeats the objective bloody awful company mind you they all are

@ThreeUKSupport Over the phone when calling to request my PAC code a couple of weeks back. Issue not so much that I was told there wouldn’t be one, but that I wasn’t told there was one

@ThreeUK @O2 Hey Three don’t get cocky! Your network is crap aswell. 4G barely works and 3G sometimes disconnects too!

I really needed the account number since I was paying a "prepaid" @ThreeUK cellphone line and they did not accept my credit card, they wanted a Debit card even thou I was able to pay the entire year of service using my CC

@ThreeUKSupport Totally understand that, but I never visited Canada. I was in Detroit for the duration of my trip which is allegedly ‘too far north’

If I never physically visited Canada I’m unsure how you can justify making me pay for such roaming charges? Roll on 17th October so that I can terminate my contract with you. Robbers! @ThreeUK

@ThreeUK I tried to get PAC codes from Three yesterday - moving to EE - a much better Service where I live. The Three service desk were very difficult to deal with & actually rather obstructive. Coup de grace I guess.

Urgh. Trying to work from home but the @virginmedia fibre broadband is hopeless. My @ThreeUK 4G is currently propping up my email and network. Recommendations for a new ISP? #sortitout #wasteofmoney #newisp

@gidonma @gellofish @alexbloor @ThreeUKSupport @rsouthward16 Thanks @gellofish for that simple solution, and you @gidonma for cc-ing that reply! All fixed! A simple solution for a problem that never should have arisen, you'd have thought!

@Rhyspal @ThreeUKSupport three is an awful network ive been with them for years and the signal is SHIT literally everywhere

@TheNordicAlien @Three_Is_Broken @ThreeUK AL8 isn't much better. Roll on 3rd March when I can get proper service

@ThreeUKSupport I took out a SIM only contract, but cancelled it within a couple of days. The SIM was never opened or used. However, you still took a direct debit payment this month, and I'm having great difficulty having it refunded

@ThreeUK i hate being rude on the phone but honestly being passed around 6 departments and having to tell them my date of birth and postcode every time is exhausting

i've spent far too long on the phone to @ThreeUK in the last week and honestly i've never been more infuriated. just let me leave! i know i've been with you for 10 years! but! i! can't! get! any! signal! in! my! new! flat!

Oh hey @ThreeUKSupport, I'm just going through the process of signing up with you guys, and the no-reply email I got with "Important information" included a broken link to the T&Cs. Call me old fashioned, but I actually like to pretend to read those long technical documents...

@Rhyspal @Three_Is_Broken @ThreeUKSupport im crying ilysm hahaha i have the same@problem mate my 4g is 1bar sometimes changes to 3g lmao in basically birmingham too

@2point4bikes @ThreeUKSupport It's been this way for quite a while though, its getting frustrating when simple things on the network are difficult because they don't load

Three 4G is absolute shit at the moment @ThreeUKSupport 💩

@ThreeUKSupport No, no fix date. But the slow speed is not just in a specific place. I live is SE London and work in SW London and the speed is poor anywhere. The only positive is that at work, Three is acceptable and EE, O2 and Vodafone are next to zero.