3 (Three) Outage in Eastleigh, Hampshire, England

@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.

@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!

@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years

@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up

@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.

@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.

Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.

@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

My goodness @ThreeUK your customer services department is shocking.

@NetflixUk @ThreeUK @AppleSupport why does the Netflix app say “no internet connection” and not play anything when I’m on 4G? Even with full signal? I’ve got no restrictions or data blocked for Netflix on my settings. And I have “Go Binge” for my Three plan

@ThreeUKSupport How can you not provide a phone signal for over 9 hours in CV5? My parents have dementia and rely on me. I trusted you when I took out the contract to provide a service????

@ThreeUKSupport why is the my3 app (android) not working again? Also same with the web page to check allowance?

@joshuaknight88 @ThreeUKSupport Similar issues yesterday. Now no phone signal for 9 hours. Parents with dementia rely on contacting me 24/7.

@ThreeUKSupport what is going on? No phone signal for 9 hours in CV5. Not able to make or receive calls or use wi-fi calling. Status says maintenance on masts. Putting in random postcodes and many says maintenance.

2/3 It's clear that @ThreeUK @ThreeUKSupport haven't put enough measures to protect customers against this scam as I've seen numerous complaints online. Customers have been exposed & are paying £40 for a "service" they've neither subscribed nor are aware of. cc @Payforit_Sucks

@ThreeUK Should be for exisitng customers too since we have to deal with your awful signal 😐

@ThreeUKSupport I’ve lived in 3 postcodes west, south and north, all of which were poor.

this iPhone 11 is so pretty. but my new sim card isn’t working - help me please 🥺 @ThreeUK

@WurSeL @ThreeUK That doesnt work the text doesnt go through!