3 (Three) Outage Report in Hedge End, Hampshire, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hedge End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Southampton, Gosport and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
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James Butler
(@JamesEYFS) reported
from
Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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jack
(@fennzza) reported
from
Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Joanne Elliott ⫩
(@joanneh79) reported
from
Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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BRETT HALEY
(@TheDJBrettHaley) reported
from
Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Jason T Ⓥ
(@JAST69) reported
from
Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Sarah 🌷
(@peoniespretties) reported
from
Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Little Lion Girl
(@GemmaWh84298627) reported
@ThreeUKSupport Hi, sorry only just seen this. I've since returned the phone to Three and have received a replacement as I couldn't wait for a fix.
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Peter Boros
(@1Pebo) reported
@ThreeUKSupport So actually in addition to my #Threeuk #Threeuksupport mobile broadband not working you are also saying that my local service has failed and is not due back until next week. That is disgracefull
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Intricate Cinnamon Hat
(@oo_ab_welcome) reported
@ThreeUKSupport And your broadband is falling YET AGAIN. And another complaint to OFCOM.
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Chris 🙃 #FBPE #GTTO #RejoinEU
(@ChrisyDrThomas) reported
@ThreeUK rubbish customer service - spent 30 minutes on phone trying to get an add on removed that can’t be done via the app - got cut off - spent another 30mins listening to your music and customer support then said couldn’t understand me! Sort yourselves out!
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Paul McClure
(@chiefmackers) reported
So be careful ppl…if u buy a package deal with @virginmedia and @o2 and neither provide the service u bought, they will still lock you up in a contract they aren’t adhering to and charge you. Thank god for @ThreeUK or I would be completely without internet for 5 months at home
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Joanne Lloyd
(@JoanneL19074030) reported
@ThreeUKSupport Hi Laura, all I want to do is speak to someone to discuss my issue and not have to keep texting.
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Well Miffed
(@WellMiffed) reported
@MartinSLewis Why am I having to pay to cancel a service that is not fit for purpose. @ThreeUK @Ofcom
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ljf
(@ljff__) reported
@ThreeUKSupport I’ve been with three for years and never had any issues until i put this new sim in - I’m based in postcode WA8
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S
(@suzmmx) reported
@ThreeUKSupport (obviously I haven't tested every single station/line but it seems to be a Central and Liz line issue)
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Tracey86
(@TRS1986) reported
@ThreeUKSupport Can you confirm that my only options are to stay with the original contract or do a 4 hour round trip to change or cancel? Why can’t I go to a different store?