3 (Three) Outage Report in Hedge End, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hedge End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Gosport, Portsmouth, Romsey, Eastleigh, Fareham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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Matt Williams
(@_mattwill_) reported
from
Waterlooville, England
@ThreeUKSupport Applied for a contract on a promo offer - was told by cust srvcs had to take ID into store, did all this and still no confirmation of my contract, if this application is stopped I expect you to refund my upfront and the early cancel fee from my current contract
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A #BloodyCyclist
(@The_Tw4tter) reported
from
Southampton, England
@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.
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Lee Harris
(@DjMoDrOcKeR) reported
from
Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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Robert Francis #FBPE
(@astra46) reported
from
Portsmouth, England
@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK
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hannah 🎃
(@hanaxruth) reported
from
Southampton, England
lol @ThreeUK has been down for like 12 hours now U G H
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Steve Rolls
(@RollsyMTB) reported
from
Bursledon, England
My goodness @ThreeUK your customer services department is shocking.
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Paul Compton
(@pwfcomp) reported
from
Gosport, England
@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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Ciarán
(@cpjw1602) reported
from
Southampton, England
@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.
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Regular Dave
(@DavidPalman) reported
from
Southampton, England
@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.
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jack
(@fennzza) reported
from
Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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Billie Rae
(@BillieRaePhoto) reported
from
Portsmouth, England
Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.
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Billie Rae
(@BillieRaePhoto) reported
from
Portsmouth, England
@ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Natalia Chechina
(@nchechina) reported
from
Southampton, England
@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).
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Jason T Ⓥ
(@JAST69) reported
from
Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Henry
(@AH3879) reported
@ThreeUK On the same week you receive an RPI price increase text... when you apparently have 4G signal and it won’t even load a Tik Tok video... not exactly the service you’d expect to receive from a 4G signal!
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Ian Solomon
(@Iansolo13) reported
@ThreeUKSupport You didn't read up then. I said it was not even 3 seconds from his message to me to say he can't help till the chat "timed out". I WANT A REFUND THIS DOESN'T WORK!!!
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T🫀
(@its95ive) reported
@imriadh @ThreeUK give him signal imo
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Andy Ruddock
(@andy_ruddock) reported
@ThreeUK First time I've needed support, ask on chat, no response, nothing! Bit pants really.
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Joe Evans III
(@Joe_EvansIII) reported
@KimJongFun6 @ThreeUK @O2 My 7+ was a better phone hardware wise.. I’m liking the dimensions of this 12 mini although my data connection is awful
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🌌🔮JAIME🔮🌌
(@jaimexeames) reported
I'm gutted my disabled elderly dad has been charged £120 Feb £160 march for his @ThreeUK @ThreeUKSupport phone bill when for the past 2 yrs it's never cost more than £20 A month & he's had no joy with them waiting fr an itemised bill before I spend hours on the phone for refund
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SIDIQ
(@sidiqmusic) reported
Just wow @ThreeUK are a hot mess!!! Never no signal I’m sick of it!
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Andrew Lloyd
(@AndrewrLloyd) reported
@leobarnes @virginmedia @ThreeUK Isnt it the upload speed just as important for video calls? I had 350bps download but 5 upload and the video call was shocking bad.
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red tinted glasses 🌳
(@Tr1ckyTree) reported
@RosiePosieBTN @ThreeUK I left EE for Three . Never regretted it. Sure they try a hard sell when your contract expires but the is always a good deal to be had. Lately some of the perks like Go Binge have been withdrawn though.
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Susan Thomas
(@KoolSooz1985) reported
@ThreeUKSupport I’ve got two mobile broadband modems and both have intermittent internet since yesterday getting worse. One is mostly not working. North London area. Is there a known problem in this area?