3 (Three)

3 (Three) Outage Report in Hedge End, Hampshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hedge End, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hedge End, Hampshire, England 11/19/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hedge End, Hampshire, England

The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Southampton and Waterlooville.

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City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomSouthampton Phone
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Hedge End, England

Latest outage, problems and issue reports in Hedge End and nearby locations:

  • Dan_thornton1 Dan Thornton (@Dan_thornton1) reported from Portsmouth, England

    @ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

  • manamongcheetah ⓅⓁ✌️🤓✌️ (@manamongcheetah) reported from Portsmouth, England

    @ThreeUK are the worst

  • TheDJBrettHaley BRETT HALEY (@TheDJBrettHaley) reported from Portsmouth, England

    @ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?

  • newworldruler Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England

    Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?

  • newworldruler Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England

    @SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.

  • Desirodave Dave 🏳️‍🌈 (@Desirodave) reported from Eastleigh, England

    @ThreeUK hi 👋 I need to change my address- the 3 app won't let me as it says I still have the 3 home signal box - I returned that a couple of yrs ago Can I call in to a physical store to change my address?

  • GavinReeman Gavin Reeman (@GavinReeman) reported from Fareham, England

    @ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

  • adieoneill adie o'neill (@adieoneill) reported from Fareham, England

    @ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄

  • mark_phippen Mark Phippen (@mark_phippen) reported from Hedge End, England

    @ThreeUKSupport looks like a fail on the alert system test. Four phones in the house on Three, none of them got the alert. The one phone in the house on another network DID get it. All iPhones, all same setup…

  • jaystocky Jamie (@jaystocky) reported from North Baddesley, England

    @ThreeUKSupport @QualterZam All I see is people complaining about your service lol, your app doesn’t do it’s job either.

  • rahim94 Rahim™ 🇬🇧🇲🇦🇵🇸 (@rahim94) reported from Southampton, England

    The poor radio signal from Max Verstappen makes it sound like he is on the @ThreeUK network #FrenchGP #F1

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @ShannonCastle_ @ThreeUK Used to be with them many years ago. Awful then, and it seems theyre still awful now

  • SCHchauffeur Southampton Chauffeur (@SCHchauffeur) reported from Southampton, England

    @ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

  • joanneh79 Joanne Elliott ⫩ (@joanneh79) reported from Winchester, England

    @ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.

  • Hagstromwayne Wayne Davis (@Hagstromwayne) reported from Portsmouth, England

    @realjay247 @ThreeUK Most of my family are on three and got nothing and all my friends on three never got it, luckily it was a test lol

  • Winston05362491 Winston (@Winston05362491) reported from Southampton, England

    @ThreeUK I'm not happy with your staff services to customer they are not helpfull, last time I ve asked for internet 10 pound top up they did not gave me right information that you have to use t App to convert in to data package 07838878410 and I lost my recharge Westquay Mall

  • Ruya_eng Rüya Çağla (@Ruya_eng) reported from Portsmouth, England

    @ThreeUK why is the internet in southsea not working??

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue

  • bertrum Neil B (@bertrum) reported from Totton and Eling, England

    @ThreeUKSupport Re-registering fixed the issue. Thanks.

  • felicityjames8 FEJ (@felicityjames8) reported from Lymington, England

    @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevw2012 Kevw2012 (@Kevw2012) reported

    @ThreeUKSupport Yes every time I answer they just hang up

  • Landscape_Focus David (@Landscape_Focus) reported

    @JordanR60802389 @ThreeUK Just today Jordan - afternoon issue. I pressed the small 'reset' button this evening and finally had some luck having turned it off/on at the wall repeatedly (with no luck). Will see how I go now. Hoping tomorrow isn't a stress fest.

  • AndyRatcliffeUK Andy Ratcliffe (@AndyRatcliffeUK) reported

    @drew_wwwwd @ThreeUKSupport Indeed, no public status for this 14+ hr issue, which is affecting many across the country (see DownDetector). Has 3 been hit by ransomware, and doesn't want to admit it??

  • TaniaTells Tania Hinds (@TaniaTells) reported

    @ThreeUKSupport hi, my 5G router is on and appears to be working and I can connect to the wifi network but it’s not connecting to the internet. Please can you help?

  • JordanR60802389 Jordan Roberts (@JordanR60802389) reported

    @ThreeUKSupport full 5G Broadband not working. Paying £30 a month to look at Google chrome. Is this going to be fixed tonight?

  • jonprevans Jon Evans (@jonprevans) reported

    @ThreeUKSupport Hi, I seem to have lost all internet on my 5G router despite having all lights on. Is there an issue in my area? (ME14)

  • SRTGOSKRRT Aaron (@SRTGOSKRRT) reported

    @ThreeUK Garbage network, can’t even load google.

  • giframac Gillian McKinnon (@giframac) reported

    @ThreeUK I have been with you for 13 years but lack of coverage on 4G, poor signal in general (nationally) and an exceptionally high monthly charge is making me reevaluate. Can I return my phone and cancel my contract? I'm thinking of moving to another provider.

  • JrJrb99 Nips & Pecs (@JrJrb99) reported

    @ThreeUK How about the phrase “network wide service failure”? Will that ever be a thing of the past with @ThreeUK? I’ve had no WiFi service for over 12 hrs!

  • MatthewJWoolley Matthew J Woolley (@MatthewJWoolley) reported

    @ThreeUKSupport Thanks - please could you provide an update on this. I'd also like to make sure that this is logged - 7+ hours of an unexplained internet outage isn't great!