3 (Three) Outage Report in Hedge End, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hedge End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Portsmouth, Eastleigh, Fareham, Winchester, Gosport and Wickham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
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Steve Rolls
(@RollsyMTB) reported
from
Bursledon, England
My goodness @ThreeUK your customer services department is shocking.
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James Butler
(@JamesEYFS) reported
from
Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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Matt Williams
(@_mattwill_) reported
from
Waterlooville, England
@ThreeUKSupport Applied for a contract on a promo offer - was told by cust srvcs had to take ID into store, did all this and still no confirmation of my contract, if this application is stopped I expect you to refund my upfront and the early cancel fee from my current contract
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Natalia Chechina
(@nchechina) reported
from
Southampton, England
@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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jack
(@fennzza) reported
from
Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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Sarah 🌷
(@peoniespretties) reported
from
Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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hannah 🎃
(@hanaxruth) reported
from
Southampton, England
lol @ThreeUK has been down for like 12 hours now U G H
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Lee Harris
(@DjMoDrOcKeR) reported
from
Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
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Regular Dave
(@DavidPalman) reported
from
Southampton, England
@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Paul Compton
(@pwfcomp) reported
from
Gosport, England
@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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A #BloodyCyclist
(@The_Tw4tter) reported
from
Southampton, England
@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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Jason T Ⓥ
(@JAST69) reported
from
Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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Ciarán
(@cpjw1602) reported
from
Southampton, England
@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shazani Jameel
(@shuzkj30) reported
@ThreeUKSupport Yes the customer service is so unhelpful. They said i should’ve had a tracking id but 3 never sent me one. They said in any case they won’t be able to change the address because i don’t have my sim. If i had my sim I would’ve done it over the app!
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Chris
(@CarterCarter) reported
Dear @iD_Mobile_UK, out of the 50 days I've been a customer you have provided unusable 4G & minimal 3G for 20 of them. Please sort out @ThreeUK or cancel my contract penalty free, because I don't intend paying for your poor level of service for much longer.
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Shazani Jameel
(@shuzkj30) reported
@ThreeUKSupport I don’t expect to make changes over twitter i just want to know why am I not having any response to my email regarding address change since 25th May? Or a tracking id which is required by your customer serv to help me.
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Trickz
(@Trickz71121856) reported
@ThreeUK Just lost two £10 vouchers trying to top up on my mums phone now we will be low on food for a couple weeks cheers for that I'm changing network don't recommend these *****
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RetroGamerGurl
(@Lucy88523535) reported
@ThreeUK when you spend your bank holiday going into the three store for the third time because they still haven’t unblocked your phone after a week of no network…
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Sam Teale
(@samuelteale) reported
@ThreeUKSupport @merichai This always happens to me. 3 have never been able to sort it
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Iain Sanders
(@IainSanders) reported
@ThreeUKSupport And no point going BACK on live chat because they don't understand basic requests, outsourcing customer services is a shambles in 2022
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Simon
(@g0fcu) reported
@ThreeUKSupport Thanks Pete, so if the check says broadband is not available in that area then it's a no go? Presumably because the 4G network is saturated in that area?
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Karen Small
(@piccles33) reported
@ThreeUKSupport hi I seem to be having a problem with my broadband, I done a reset but now I can’t get back on it at all, please help