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3 (Three)

3 (Three) Outage Report in Hedge End, Hampshire, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Hedge End, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hedge End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Hedge End, England

The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Gosport, and Southampton.

CityProblem TypeReport Time
Portsmouth Internet 4 days ago
Gosport Phone 6 days ago
Southampton Total Blackout 6 days ago
Portsmouth Phone 10 days ago
Gosport Internet 11 days ago
Southampton Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Hedge End, England

Latest outage, problems and issue reports in Hedge End and nearby locations:

  • RollsyMTB
    Steve Rolls (@RollsyMTB) reported from Bursledon, England

    My goodness @ThreeUK your customer services department is shocking.

  • BillieRaePhoto
    Billie Rae (@BillieRaePhoto) reported from Portsmouth, England

    Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.

  • The_Tw4tter
    A #BloodyCyclist (@The_Tw4tter) reported from Southampton, England

    @ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

  • hanaxruth
    hannah 🎃 (@hanaxruth) reported from Southampton, England

    lol @ThreeUK has been down for like 12 hours now U G H

  • DavidPalman
    Regular Dave (@DavidPalman) reported from Southampton, England

    @ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

  • fennzza
    jack (@fennzza) reported from Southampton, England

    @ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

  • aniljain01
    AJ (@aniljain01) reported from Locks Heath, England

    @amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

  • nchechina
    Natalia Chechina (@nchechina) reported from Southampton, England

    @BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).

  • toriladybuguk
    Tori the ladybird lover (@toriladybuguk) reported from Portsmouth, England

    @jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!

  • pwfcomp
    Paul Compton (@pwfcomp) reported from Gosport, England

    @ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.

  • pfc_whope
    Warren Hope (@pfc_whope) reported from Southampton, England

    @ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!

  • BillieRaePhoto
    Billie Rae (@BillieRaePhoto) reported from Portsmouth, England

    @ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.

  • danielbishop28
    Daniel Bishop (@danielbishop28) reported from Portsmouth, England

    @ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

  • cpjw1602
    Ciarán (@cpjw1602) reported from Southampton, England

    @JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.

  • _mattwill_
    Matt Williams (@_mattwill_) reported from Waterlooville, England

    @ThreeUKSupport Applied for a contract on a promo offer - was told by cust srvcs had to take ID into store, did all this and still no confirmation of my contract, if this application is stopped I expect you to refund my upfront and the early cancel fee from my current contract

  • planetf1
    Nigel Jones (@planetf1) reported from Portsmouth, England

    Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

  • MikeWiggins82
    Mike Wiggins (@MikeWiggins82) reported from Portsmouth, England

    @ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

  • DjMoDrOcKeR
    Lee Harris (@DjMoDrOcKeR) reported from Eastleigh, England

    @solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

  • astra46
    Robert Francis #FBPE (@astra46) reported from Portsmouth, England

    @Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK

  • cariad_9305
    Cariad Morgan (@cariad_9305) reported from Portsmouth, England

    @ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gingefingers
    Chris Upton (@Gingefingers) reported

    @ThreeUK @SamsungUK Ask for a complaint number 10 times and the Indian lady refused to pass me through as cancelling due to no service isn’t a valid reason.

  • kevinob911
    Kevin obrien (@kevinob911) reported

    @ThreeUK still waiting for a callback from a manager regarding an outstanding bill - joke of a customer service

  • SionIsaac1
    Sion Isaac (@SionIsaac1) reported

    My time with @EE is likely to end after 20+ years starting at Orange. Renewal offering was an absolute joke when compared to rivals @ThreeUK and @VodafoneUK, £20 mth more for the same phone and contract over 24mths, £480 - that’s huge. Customer loyalty means nothing anymore

  • Gingefingers
    Chris Upton (@Gingefingers) reported

    @ThreeUK @SamsungUK Signal shocking. I have broadband and phone. Usually really good. Today gone down I have zero internet because of an issues. Don’t make the mistake of getting all internet products with them

  • gina_8819
    Gina (@gina_8819) reported

    @ThreeUKSupport It says “you service doesnt allow access to this phone”

  • dgdaveyg
    daveyg (@dgdaveyg) reported

    @ThreeUK You have the worst customer service, and also the worst for offering anything for customer loyalty. Had an email about upgrading, in the email it says free Disney plus. Wasn't offered that, Wasn't offered the actual phone from the offer. Was offered a lower model for

  • goldyloxxx
    Goldy Loxx (@goldyloxxx) reported

    @ThreeUKSupport I haven't raised a complaint yet as I am still waiting for my stolen phone insurance claim to be progressed. I have been told that won't be for another 48hrs - just hoping it doesn't get stuck again as I need my phone for work!

  • DesguitSR
    Davros (@DesguitSR) reported

    Sitting here with friends checking our mobile internet service @ThreeUK - 470Mbs @VodafoneUK - 120Mbps @VMO2News - Nothing, nothing at all, cannot wait to leave these charlatans in August, worst network ever!

  • gina_8819
    Gina (@gina_8819) reported

    @ThreeUKSupport Has my service been cancelled? As I cannot make any calls to any number

  • malcjames
    grumpanuary (@malcjames) reported

    Why is @ThreeUK such a **** network and why when your trying to contact them can you get no answer or they cut you off . Absolutely rubbish