3 (Three) Outage Report in Hedge End, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hedge End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Gosport, Southampton and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Gosport |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Southampton |
Internet | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Winston
(@Winston05362491) reported
from
Southampton, England
@ThreeUK I'm not happy with your staff services to customer they are not helpfull, last time I ve asked for internet 10 pound top up they did not gave me right information that you have to use t App to convert in to data package 07838878410 and I lost my recharge Westquay Mall
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BRETT HALEY
(@TheDJBrettHaley) reported
from
Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@ThreeUKSupport Re-registering fixed the issue. Thanks.
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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Rahim™ 🇬🇧🇲🇦🇵🇸
(@rahim94) reported
from
Southampton, England
The poor radio signal from Max Verstappen makes it sound like he is on the @ThreeUK network #FrenchGP #F1
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Dave 🏳️🌈
(@Desirodave) reported
from
Eastleigh, England
@ThreeUK hi 👋 I need to change my address- the 3 app won't let me as it says I still have the 3 home signal box - I returned that a couple of yrs ago Can I call in to a physical store to change my address?
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@ShannonCastle_ @ThreeUK Used to be with them many years ago. Awful then, and it seems theyre still awful now
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Mark Phippen
(@mark_phippen) reported
from
Hedge End, England
@ThreeUKSupport looks like a fail on the alert system test. Four phones in the house on Three, none of them got the alert. The one phone in the house on another network DID get it. All iPhones, all same setup…
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Rüya Çağla
(@Ruya_eng) reported
from
Portsmouth, England
@ThreeUK why is the internet in southsea not working??
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Joanne Elliott ⫩
(@joanneh79) reported
from
Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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Jamie
(@jaystocky) reported
from
North Baddesley, England
@ThreeUKSupport @QualterZam All I see is people complaining about your service lol, your app doesn’t do it’s job either.
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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pete woj
(@woj_p) reported
@ThreeUKSupport really thats not good i was in the 3 shop to do this last wednesday cant belive its taken this long to sortout the shop told me it was done in 24hrs not 7 days i now have a contract and sim with 3 that im paying for and no good to me till tuesday thats not the service i expected
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I AM THE OLDEST SON
(@GluckAphra) reported
@ThreeUKSupport I got a new contract with you guys, I was meant to have my old number which is from Three transferred over and this hasn’t happened. Now all I want to do it explain to someone on the phone but I can’t do that when if I press 0 “for technical support” it takes me back to the start
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tim mcg
(@tim_mcg98) reported
@ThreeUK your upgrade team lie to me every year - they allegedly can’t access the website called Quidco which gives cash back - just deny it exists so I boggle both you and I with admin, cancel my contract and just get a new one every year
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Jane Simpson
(@JSAccess07) reported
@ThreeUK 2nd invoice threatening me with debt collection (and bad credit) despite speaking on two occasions with your operators who said it was sorted and I owed nothing. #badservice Do I need to go to @Ofcom I run a business, £12.32 bullying tactics pay or risk bad credit?
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Natasha Kitty Katt 😺
(@DJNattKittyKatt) reported
Another one I will never go near is @ThreeUK everyone watch for hidden charges and beyond shocking customer service. I’ve been a loyal customer for years, but no more ❌❌❌
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I AM THE OLDEST SON
(@GluckAphra) reported
@ThreeUKSupport I was just told to ask for the dedicated customer team and I did, then it hung up on me
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Bex Simpson
(@simpson_bex) reported
@ThreeUK wow your service is POOP 💩 tries for so long to leave. The film I’m trying to stream, from my phone, in the same room as my kit, has taken more than 40more minutes #buffering #fuckedoff
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Dave
(@wwfc_dave) reported
@paulmatt86 @ThreeUKSupport Hi Paul, yes this would work no problem. Just plug into the port labelled LAN.
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I AM THE OLDEST SON
(@GluckAphra) reported
@ThreeUK yous need to sort out your customer service, I’m trying to talk to a PERSON on the phone for the last 20 minutes going back-and-forth. Your chat is useless and yous are even trying to get more money out of me when I’ve just signed a contract
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Dave
(@wwfc_dave) reported
@ThreeUKSupport Hi, for reference if other customers ask the same, they need to connect the 2nd router to the LAN part via ethernet (LAN port on router 2, not WAN), disable DHCP on router 2, set its IP to something like 192.168.8.2 and run it in router mode. Works a treat!