3 (Three) Outage Report in Hedge End, Hampshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hedge End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Southampton, Gosport, Fareham, Eastleigh, Waterlooville and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Portsmouth |
Phone | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Jamie
(@jaystocky) reported
from
North Baddesley, England
@ThreeUKSupport @QualterZam All I see is people complaining about your service lol, your app doesn’t do it’s job either.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@ShannonCastle_ @ThreeUK Used to be with them many years ago. Awful then, and it seems theyre still awful now
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BRETT HALEY
(@TheDJBrettHaley) reported
from
Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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Rüya Çağla
(@Ruya_eng) reported
from
Portsmouth, England
@ThreeUK why is the internet in southsea not working??
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Winston
(@Winston05362491) reported
from
Southampton, England
@ThreeUK I'm not happy with your staff services to customer they are not helpfull, last time I ve asked for internet 10 pound top up they did not gave me right information that you have to use t App to convert in to data package 07838878410 and I lost my recharge Westquay Mall
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@ThreeUKSupport Re-registering fixed the issue. Thanks.
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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Dave 🏳️🌈
(@Desirodave) reported
from
Eastleigh, England
@ThreeUK hi 👋 I need to change my address- the 3 app won't let me as it says I still have the 3 home signal box - I returned that a couple of yrs ago Can I call in to a physical store to change my address?
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Rahim™ 🇬🇧🇲🇦🇵🇸
(@rahim94) reported
from
Southampton, England
The poor radio signal from Max Verstappen makes it sound like he is on the @ThreeUK network #FrenchGP #F1
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Mark Phippen
(@mark_phippen) reported
from
Hedge End, England
@ThreeUKSupport looks like a fail on the alert system test. Four phones in the house on Three, none of them got the alert. The one phone in the house on another network DID get it. All iPhones, all same setup…
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Joanne Elliott ⫩
(@joanneh79) reported
from
Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Bacon
(@CliveAccount) reported
@ThreeUKSupport The default should be for it to cancel unless you specify you need a regular month by month top up. If I don't cancel and I don't use any of the data I still get charged. You'll rollover the charge every month but not the unused data.
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Eispan
(@Eispan) reported
@ThreeUKSupport Ugh it even interferes with mobile that’s connected to the three home network. I just don’t know what to say anymore. Looks like an oversight on the IT guys/system developers’ part... or is this #HUAWEI’s responsibility? 🤔 😳
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Mat Greenaway
(@mat_greenaway) reported
Hi @ThreeUKSupport I recently joined you with the 4G Huawei router. On the 14th day (last day to cancel) I had no internet but was fine on my 3 Phone so not a signal issue. But I got it working again. Now just had the same happen. What is wrong with this router?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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ʙᴇɴ ᴄᴏᴛᴛᴇяɪʟʟ 💙
(@bolehillbilly) reported
@ThreeUKSupport Steph. The phone I have doesn’t support 5G. So am I now paying for something I can’t use?
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Dale
(@DaleCooper1234) reported
@ThreeUKSupport Had no signal for two dayss piss take
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DR
(@dkrobinson2398) reported
@ThreeUKSupport is your network down i can seem get a signal nor Internet connection
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Andy
(@AndyMullen12) reported
@ThreeUKSupport can you send me a link to raise a customer complaint
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BJ is not my PM, I've never voted Tory :)
(@Tinkerbell32112) reported
@ArcadiaGrey @MoiraEwesfulone @ThreeUK It's PAYG & #Three have increased their charges by 330%, disgusting during a pandemic, only a bad company wld do that CEO Robert Finnegan, I name you as shameless thief of the year Hutchison own Three & many other companies, profit up to 2018 £6.66 billion This is pure greed😡