3 (Three) Outage in Romsey, Hampshire, England

@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.

@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.

@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!

@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up

@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.

@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.

@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

My goodness @ThreeUK your customer services department is shocking.

lol @ThreeUK has been down for like 12 hours now U G H

@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).

@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.

@ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!

I’ve recently moved to NI and often visit ROI. I have to manually change my phone network Every Time I Cross The Border otherwise I’m always tied to @ThreeIreland. Absolutely ridiculous @ThreeUKSupport

@ThreeUKSupport You can have the device back. The reason i’m cancelling is because you no longer can provide a service to me. Why should I continue paying each month!! I already spoke to the network team, I’m still being made to pay. Daylight robbery

@ThreeUK hi ive just started a new contract with yourselves and want to keep my existing 3 number please help

@jonnet_lfc @ThreeUK @VodafoneUK Cool, thanks for the heads up! Vodafone have proved to be terrible aswell....

@ThreeUKSupport Guess what Three - was cut off yet again; went into a store who, kindly gave me details of various ways to make contact. Called, left a message, was advised i’d get a callback within 72 hours - that was last Tuesday - I’m still £30 down with no datapack!

@ThreeUKSupport I have indeed it’s time for three to become good network again and to be told there too many using mast etc is rubbish am paying over £50 for a contract a can’t use in half of Glasgow

@LustForLife45 @ThreeUK @VodafoneUK Hi Si, three customer service is the worst I’ve ever experienced do yourself a favour and don’t join three you will regret it.

@ThreeUKSupport Just gloss straight over the query and go straight into sales mode, trying to sell me an upgrade. I genuinely have never experienced customer service like this in my life

@ThreeUKSupport I'm now more frustrated at the fact it's been 9 days, and I keep being told different time frames, also can't seem to speak to a manager, and I have had to explain the situation 4 or 5 times now. Also when I call to query the progress of complaint the guys on the phone.....

@ThreeUKSupport three uk support Really ?? There is no bloody support my experience with you as company was brilliant this time round you absolutely suck with your aftercare ...be accountable for the appalling service you provide