3 (Three) Outage in Belfast, Northern Ireland

@Agent2675 @ThreeUK I did but it said there was a problem and to contact 3

@ThreeUK been trying to get anyone to sort me out with a pac number for a week now and I'm getting nowhere. Shocking customer service

@ThreeUKSupport so annoyed at your online customer service. 3 days I’ve been on the chat, no one has sorted yet even though this is due to an issue with your website that I can’t automatically do it online. Apparently my surname isn’t appropriate...

@ThreeUKSupport Three rescue have responded and said it will be cancelled in a few days, thanks for your help👍🏽

@ThreeUK So my Girlfriend tried 3 Times today to web chat and was kicked out of every session before here Query could be resolved, She is an existing Customer and has tried to purchase a new contract and phone - not an Upgrade , Can someone help J Phillips 07917204688 😡😡😡

@ThreeUKSupport can you cancel my insurance please i no longer need it, have been trying to cancel it for about 2 weeks now but your app never works and anyone ive spoke to at your customer service end hasnt a clue what they are doing

@ThreeUK hi my network is down and I have tried taking the sim out and putting it back in, turning things on and off can you help

@ThreeUK Roses are red, Violets are blue, My signal is shite And 3 is too!

@ThreeUKSupport I'm actually sick of speaking to your webchat and help desk. They tell me the problem is my phone. Shows how much they listen. Then tell me they can't do anything and pass me through to complaints who can't help either. Useless!

@ThreeUKSupport @ThreeUK your 4G is actually the worst about. could get better 4G 5 years ago ffs. 3G is better. FS carrier pigeon would be ****** quicker.

@ThreeUKSupport hi I was wondering if your having issues in the Belfast area with signal atm as my carrier can’t update and send calls/texts

@ThreeUK @ThreeUKSupport your 4g is actually ridiculously shit.

@McSmileyman @VeronicaHoungan @ThreeUK Yeah I’m in Belfast and for a city the single has got extremely terrible. Time to shop around a new deal with someone else, been with three now 5 years and don’t see a better other for existing customers compared to new.

@ThreeUKSupport Cool. It does but most apps won't load on 3g. 4g does work most of the time, but it just randomly drops out or says there's signal but it's hollow 😅

@ThreeUKSupport All three of our phones were terribly badly affected by the serious outage that we experienced about 10 days ago. I read that you are offering £20 credits, we have three phones affected.

@ThreeUKSupport It has been, and I was still asked to explain it all and give in all my details again to every new person I spoke to. Suppose I'll get nowhere tweeting you guys if you can't even flag problems in the area. It's a ******' pain in the **** having to phone.

@ThreeUKSupport Oh and they tell me it's an issue with my computer... Or all my devices that are connected to the hub. So obviously they don't understand the issue.

@ThreeUKSupport Every time I speak to someone at Three either on the phone or echat they insist there's no problem and refuse to escalate it. They keep telling me it's my hub but it's the same issue using the sim in a different device & I'm guaranteed to speak to at least 5 different people!🤬

@ThreeUKSupport Terrible network reception so going to move instead

@Blonndie11 @ThreeUK Still no service 😏

@marriottlaura11 If you have an issue, we suggest speaking to the customer care team > @threeuksupport

@ThreeUKSupport @RicHolden @DehennaDavison @ThreeUK @ThreeUKSupport @BBCNews Three network has been unable to access a customer account for a week! It’s about time someone looked into what’s going on with a major mobile provider. We’ve lost all data services in our area and nobody can help!

@ThreeUK I’ve just checked it, it’s a joke I’ve never had this before im not adding anymore data.!

@ThreeUKSupport How do I get the IMEI number of a 3 phone. the screen is broken and dont have the box

@ThreeUKSupport Sorry but if you set up a decent network overall then you wouldn't be so busy handling customer complaints!

@ThreeUKSupport Yes..When I can get a decent enough signal to connect to the router via the dashboard to make the change. Another issue I have issues there doesn't seem to be a setting to switch to the external antennas I have bought....

@ThreeUKSupport I am trying to pay my final bill from you, and need some help. The transfer on my banking app asks for an account name, but can not see on the bill what this is. Justhave the sort code and account number.

@plbHQ @ThreeUKSupport It’s been down for months so I doubt they have any idea

@ThreeUKSupport just called to discuss end of contract options, got disconnected twice then on the third try got told the systems are down and they can’t look into accounts. some messaging to say that before I call would save some time!

@ThreeUKSupport Well it has changed from getting a service to getting no service and it was your people who said they were working on the nearby mast and it would take two days, so something has changed and we’ve been abruptly left with no service. @RicHolden @DehennaDavison