3 (Three) Outage in Newtownards, Northern Ireland

@ThreeUKSupport hi I was wondering if your having issues in the Belfast area with signal atm as my carrier can’t update and send calls/texts

@ThreeUK @ThreeUKSupport your 4g is actually ridiculously shit.

@McSmileyman @VeronicaHoungan @ThreeUK Yeah I’m in Belfast and for a city the single has got extremely terrible. Time to shop around a new deal with someone else, been with three now 5 years and don’t see a better other for existing customers compared to new.

@ThreeUKSupport Cool. It does but most apps won't load on 3g. 4g does work most of the time, but it just randomly drops out or says there's signal but it's hollow 😅

@ThreeUKSupport All three of our phones were terribly badly affected by the serious outage that we experienced about 10 days ago. I read that you are offering £20 credits, we have three phones affected.

@ThreeUKSupport It has been, and I was still asked to explain it all and give in all my details again to every new person I spoke to. Suppose I'll get nowhere tweeting you guys if you can't even flag problems in the area. It's a ******' pain in the **** having to phone.

@ThreeUKSupport Oh and they tell me it's an issue with my computer... Or all my devices that are connected to the hub. So obviously they don't understand the issue.

@ThreeUKSupport Every time I speak to someone at Three either on the phone or echat they insist there's no problem and refuse to escalate it. They keep telling me it's my hub but it's the same issue using the sim in a different device & I'm guaranteed to speak to at least 5 different people!🤬

@Blonndie11 @ThreeUK Still no service 😏

@ThreeUK I don't blame Three for the outage that happens with all carriers. But this has been down all night it's taken until 0900 before this was acknowledged.

@DebbieNI @ThreeUK Totally ! I had to switch my phone on and off to get service 🤔 #sortitoutthree

@ThreeUKSupport get your network sorted I’ve had no data or can’t make calls or text from 11pm last 🤬🤬🤬🤬

@BBCBenThompson no signal here in Bangor NI on the @ThreeUK network! 😡

@ThreeUK get your finger out! No network!!!!

@GaryStewart07 @EE @ThreeUK I know I never had an issue until I needed my sim only to work in America and they couldn’t offer, so here I am at three! But they are awfulllll and slow 🙈

@ThreeUKSupport my Family and I have alot of 3 contracts between us in Belfast. My wife is having serious problems with our Home WIFI and her mobile data since about 10:30am. She is relying totally on 3 for connections. Can you tell us if there is a known problem in Belfast today

@ThreeUKSupport I was on the phone with yourselves but the operator cut me off. I have tried several times to use the live chat but it is down. I am attempting to transfer my number from yourselves on payg to paym Yet after 3 days from filling in the form this has not happened

@PositiveLad @ThreeUKSupport @ThreeUK I had the same issue when I tried to cancel as well, took me nearly 50mins.

@ThreeUKSupport bloody shite paying 70 pound iphone max when can’t use it because three network is down where I live

@ThreeUKSupport Nope still not working - I've sent my post code over DM. Thanks

Despite having 4 separate contracts with @ThreeUK I now have two upgrade orders in 2 days cancelled because you have stock problems. My son will be devastated as his Christmas present will now not be here. Off to check @O2 ....

Is @ThreeUK network down. No reception again. Hopeless!!

@Liz_ORiordan @belfastairport @easyJet @ThreeUK 3rd world service when will this debacle get sorted..

@ThreeUK my Wuntu app never loads for me, and on the rare occasion it does it doesn’t load the offers 🙃

@ThreeUKSupport You’ll never believe it just started working!

@ThreeUKSupport no signal in Belfast bt6. What gives?

@ThreeUKSupport I can’t log into My3 and receive an error message when trying to reset my password. Can you help? I’m keen to get an upgrade sorted.

@ThreeUK Any plans to support the new Apple Watch Series 4 Cellular?

@ThreeUKSupport Not there now. It’s in town, it was slow pretty much throughout the place

@ThreeUKSupport Data is so slow in BT1 4QG

Anyone else having issues with @ThreeUK today. Seriously slow service and can’t contact them. Think it’s time to join @O2 @VodafoneUK @EE

@ThreeUK now have to wait 72 hours to speak with someone about upgrade, so tried to cancel also they can’t help. What’s the point of customer services.

@ThreeUK never had more hassle than trying to talk with 3. Incompetent is an understatement.

@ThreeUKSupport The complete shut off near covent garden Hackney just extremely low network indoors at random times lasting for a while

Hey @ThreeUK, so I understand that outsourcing is a thing, but 90% of the time I am not able to understand your customer service agents. I assume from their accents that your call centers might be located in India and some of the accents are very strong.

@ThreeUKSupport But my three sim card is picking up a 5G signal in some parts in London on my note 10 plus 5g

@ThreeUK @ThreeUKSupport I’m trying to give you money and I want the call over with, but you’re staff insist on trying to sell me shit I don’t want.

@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/

@ThreeUKSupport Ok so I just uninstalled and reinstalled the app and it's now working. It wasn't working for ages though and two Three shops I went in confirmed there were problems with it.

@ThreeUK for **** sake sort your heads out and get some english speaking call centres, can’t understand a word anyone ever says

@ThreeUKSupport @ThreeUK can you get someone to contact me from customer relations team for the lack of customer service i’ve received from you guys forcing me to terminate my contract early, I will also be taking this to financial ombudsmen for unsolved complaint!