3 (Three) Outage in Newtownards, Northern Ireland

@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!

@ThreeUK @ThreeUKSupport Hi - it's been 2 weeks without reply, can you send me your Internal Dispute Resolution Procedure. Thanks

@Agent2675 @ThreeUK I did but it said there was a problem and to contact 3

@ThreeUK been trying to get anyone to sort me out with a pac number for a week now and I'm getting nowhere. Shocking customer service

@ThreeUKSupport so annoyed at your online customer service. 3 days I’ve been on the chat, no one has sorted yet even though this is due to an issue with your website that I can’t automatically do it online. Apparently my surname isn’t appropriate...

@ThreeUKSupport Three rescue have responded and said it will be cancelled in a few days, thanks for your help👍🏽

@ThreeUK So my Girlfriend tried 3 Times today to web chat and was kicked out of every session before here Query could be resolved, She is an existing Customer and has tried to purchase a new contract and phone - not an Upgrade , Can someone help J Phillips 07917204688 😡😡😡

@ThreeUKSupport can you cancel my insurance please i no longer need it, have been trying to cancel it for about 2 weeks now but your app never works and anyone ive spoke to at your customer service end hasnt a clue what they are doing

@ThreeUK hi my network is down and I have tried taking the sim out and putting it back in, turning things on and off can you help

@ThreeUK Roses are red, Violets are blue, My signal is shite And 3 is too!

@ThreeUKSupport I'm actually sick of speaking to your webchat and help desk. They tell me the problem is my phone. Shows how much they listen. Then tell me they can't do anything and pass me through to complaints who can't help either. Useless!

@ThreeUKSupport @ThreeUK your 4G is actually the worst about. could get better 4G 5 years ago ffs. 3G is better. FS carrier pigeon would be ****** quicker.

@ThreeUKSupport hi I was wondering if your having issues in the Belfast area with signal atm as my carrier can’t update and send calls/texts

@ThreeUK @ThreeUKSupport your 4g is actually ridiculously shit.

@McSmileyman @VeronicaHoungan @ThreeUK Yeah I’m in Belfast and for a city the single has got extremely terrible. Time to shop around a new deal with someone else, been with three now 5 years and don’t see a better other for existing customers compared to new.

@ThreeUKSupport Cool. It does but most apps won't load on 3g. 4g does work most of the time, but it just randomly drops out or says there's signal but it's hollow 😅

@ThreeUKSupport All three of our phones were terribly badly affected by the serious outage that we experienced about 10 days ago. I read that you are offering £20 credits, we have three phones affected.

@ThreeUKSupport It has been, and I was still asked to explain it all and give in all my details again to every new person I spoke to. Suppose I'll get nowhere tweeting you guys if you can't even flag problems in the area. It's a ******' pain in the **** having to phone.

@ThreeUKSupport Oh and they tell me it's an issue with my computer... Or all my devices that are connected to the hub. So obviously they don't understand the issue.

@ThreeUKSupport Every time I speak to someone at Three either on the phone or echat they insist there's no problem and refuse to escalate it. They keep telling me it's my hub but it's the same issue using the sim in a different device & I'm guaranteed to speak to at least 5 different people!🤬

@ThreeUKSupport Are there any network issues in the Stourport area

Been with @O2 for 4 months. I’ve had 6 months Amazon prime video and now 6 months Disney+ for free. Was with @ThreeUK for 10+ years never got more than £5 free cards/pasty with wuntu. And my bills are over £5 cheaper with 3x the data 👌

@joekrishnan @ThreeUK I wouldnt mind @ThreeUK sorting me out...... with decent signal once in a while

@ThreeUKSupport @A138967 I just joined have the same problem... Everything is taken so long to load... Sw18 2QG

@ThreeUKSupport hi jenn, no haven’t been able to get connected at all since i landed last night, am currently using public wifi to tweet you. i’ve reset my network settings, taken sim out & put back in, nothing. i’m in romania, have been here before w same number w no issues. what else can i do?

@merlinmarra @virginmedia @ThreeUK Not affiliated with either company. Is your 3 sim showing no service or is your number still on 3?

@ThreeUKSupport hi i am abroad in a go roam location, roaming is on and yet i have no service, so can’t even access my 3 account or app. this is urgent i need to be able to use my phone!

@ThreeUKSupport hi i am abroad in a feel at home location, roaming is on and yet i have no service, so can’t even access my 3 account or app. this is urgent i need to be able to use my phone! unacceptable

@ThreeUKSupport Yes. Been in touch with your technical support numerous times., the latest being tonight. We've tried everything suggested to us by them. Makes not a blind bit of difference

@ThreeUKSupport Your customer support is atrocious