3 (Three) Outage Report in Antrim and Newtownabbey, Northern Ireland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Antrim and Newtownabbey, Northern Ireland
The most recent 3 (Three) outage reports came from the following cities: Newtownabbey and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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TheMasqueradeNI
(@TheMasqueradeNI) reported
from
Newtownabbey, Northern Ireland
@ThreeUK @ThreeUKSupport Hi - it's been 2 weeks without reply, can you send me your Internal Dispute Resolution Procedure. Thanks
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@ThreeUKSupport Every time I speak to someone at Three either on the phone or echat they insist there's no problem and refuse to escalate it. They keep telling me it's my hub but it's the same issue using the sim in a different device & I'm guaranteed to speak to at least 5 different people!🤬
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:neil
(@n3lbert) reported
from
Belfast, Northern Ireland
@ThreeUK I don't blame Three for the outage that happens with all carriers. But this has been down all night it's taken until 0900 before this was acknowledged.
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Jules
(@JustJulie_G) reported
from
Belfast, Northern Ireland
@DebbieNI @ThreeUK Totally ! I had to switch my phone on and off to get service 🤔 #sortitoutthree
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JJF
(@jjf2906) reported
from
Belfast, Northern Ireland
@ThreeUKSupport Cool. It does but most apps won't load on 3g. 4g does work most of the time, but it just randomly drops out or says there's signal but it's hollow 😅
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@ThreeUK @ThreeUKSupport your 4g is actually ridiculously shit.
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LOVERBOY
(@daddyry4n) reported
from
Belfast, Northern Ireland
@ThreeUK hi my network is down and I have tried taking the sim out and putting it back in, turning things on and off can you help
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@ThreeUKSupport can you cancel my insurance please i no longer need it, have been trying to cancel it for about 2 weeks now but your app never works and anyone ive spoke to at your customer service end hasnt a clue what they are doing
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@ThreeUKSupport Oh and they tell me it's an issue with my computer... Or all my devices that are connected to the hub. So obviously they don't understand the issue.
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TheMasqueradeNI
(@TheMasqueradeNI) reported
from
Newtownabbey, Northern Ireland
@Agent2675 @ThreeUK I did but it said there was a problem and to contact 3
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TheMasqueradeNI
(@TheMasqueradeNI) reported
from
Newtownabbey, Northern Ireland
@ThreeUK been trying to get anyone to sort me out with a pac number for a week now and I'm getting nowhere. Shocking customer service
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@ThreeUKSupport @ThreeUK your 4G is actually the worst about. could get better 4G 5 years ago ffs. 3G is better. FS carrier pigeon would be ****** quicker.
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@ThreeUKSupport Three rescue have responded and said it will be cancelled in a few days, thanks for your help👍🏽
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Roisin Ratican
(@ro_roroyourboat) reported
from
Belfast, Northern Ireland
@ThreeUKSupport hi I was wondering if your having issues in the Belfast area with signal atm as my carrier can’t update and send calls/texts
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@ThreeUKSupport I'm actually sick of speaking to your webchat and help desk. They tell me the problem is my phone. Shows how much they listen. Then tell me they can't do anything and pass me through to complaints who can't help either. Useless!
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Jules
(@JustJulie_G) reported
from
Belfast, Northern Ireland
@Blonndie11 @ThreeUK Still no service 😏
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@ThreeUK Roses are red, Violets are blue, My signal is shite And 3 is too!
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Davy Daly
(@davydaly01) reported
from
Belfast, Northern Ireland
@ThreeUK So my Girlfriend tried 3 Times today to web chat and was kicked out of every session before here Query could be resolved, She is an existing Customer and has tried to purchase a new contract and phone - not an Upgrade , Can someone help J Phillips 07917204688 😡😡😡
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@ThreeUKSupport All three of our phones were terribly badly affected by the serious outage that we experienced about 10 days ago. I read that you are offering £20 credits, we have three phones affected.
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@ThreeUKSupport It has been, and I was still asked to explain it all and give in all my details again to every new person I spoke to. Suppose I'll get nowhere tweeting you guys if you can't even flag problems in the area. It's a ******' pain in the **** having to phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@gravycheesecake) reported
@Trottsky85 @ThreeUKSupport Both sites have 100MHz according to network signal guru. I suspect three puts 10Gbit backhaul on london/city sites and gives the rest of us maybe a 1 gig link. I have my suspicions but three will neither confirm nor deny. Don't know what I expected asking here.
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James Arnold
(@arnie1984) reported
@ThreeUKSupport I was told by 3 customer support over the phone that the 3 branch will deal with the device as that's where I got it from. And yes, yes it is they don't answer
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Maimai
(@vgoldie) reported
@ThreeUK @ThreeUKSupport You are shameless. You are not true to your words. I should have not believed you. Never again will get a contract from your network.
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Kaiser Soothsays
(@_SonOfTheDesert) reported
Finding out that @VodafoneUK and @ThreeUK are in talks about a merger is a bit like hearing that the men who used to be in #LibertyX and #Hearsay are getting together to form a “super group”. No one remembers them and you are left wondering just how bad it can get.
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Han 🧠
(@venusbather) reported
@ThreeUK why have I literally just been held hostage on the phone for nearly an hour whilst trying to cancel my contact . Mans would not let me leave kept offering me deals even tho I said no thank you about 50 times. Gimme a free phone or smthn for that I stg I nearly cried😭
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jeppu127
(@jeppu127) reported
@ThreeUK How about having a good customer service number to contact you pls
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Jane Smith
(@hprw) reported
The @ThreeUKSupport person couldn't seem to understand why I said it was pointless asking their broadband team to phone me, or tweaing my handset's settings. It was bizarre how little they were prepared to listen. And I still have no signal.
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Jane Smith
(@hprw) reported
Almost no phone signal, no internet either as we use a simm. Spent more than 60 mins talking to @ThreeUKSupport who said to tweak phone settings. 2 phones & home internet are all affected, so I doubt my handset is at fault but they wouldn't listen. Offered no solution.
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Andy B
(@YorkshireGoona) reported
...So I put my head in my hands and prepare to re-live the previous conversations, dates, adviser names etc... Because putting notes on a customer account is clearly an alien concept to @ThreeUK ... So after re-explaining I'm transferred again to the complaints team...
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James Arnold
(@arnie1984) reported
@ThreeUKSupport have you a direct number please for the Staines Store? I've got an issue where I was told to return a device there but I'm still getting charged for it over a month later.