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3 (Three)

3 (Three) outages and service status in Ballymena, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Ballymena, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at 3 (Three)

3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • Rachel_McKee
    Rachel McKee (@Rachel_McKee) reported from Antrim and Newtownabbey, Northern Ireland

    @ThreeUKSupport I have had contracts with you for over 10 years, I have recently downgraded to SIM only and it has been nothing but problems and being overcharged

  • Rachel_McKee
    Rachel McKee (@Rachel_McKee) reported from Antrim and Newtownabbey, Northern Ireland

    @ThreeUKSupport My contract was never downgraded and I have just received a bill that is double what it should have been. This has been after numerous calls and live chats at the beginning of January

  • davydaly01
    Davy Daly (@davydaly01) reported from Clogh Mills, Northern Ireland

    @ThreeUK My Gorlfriemd is having issues with her order and no one is ringing her back and she keeps getting cut off on live web chat Helllpppp

  • Rachel_McKee
    Rachel McKee (@Rachel_McKee) reported from Antrim and Newtownabbey, Northern Ireland

    @ThreeUKSupport It was on the chat then I rang about it to confirm. No it doesn't say on the bill. I just spoke to someone on the chat, and got cut off, but was told that it had never been changed

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PHILIPCARRUK
    Philip Carr (@PHILIPCARRUK) reported

    @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this with CRS!

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

  • trouvailler_
    H (@trouvailler_) reported

    @ThreeUK I need urgent help. I’m overseas and have purchased a data pack but my service doesn’t work at all. Can’t even call the three customer care number. Can you please assist.

  • stoopidiztdog
    Stupid Dog (@stoopidiztdog) reported

    @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • televisiondavid
    Television David (@televisiondavid) reported

    Anyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.

  • Keith5978673925
    Keith (@Keith5978673925) reported

    @ThreeUK When will you be fixing the tower in Aberdeen? It has been down for maintenance for seven weeks, and maximum download speeds of 2 Mbps simply do not work. The tower spends more time down for maintenance each year than it does actually providing a service.

  • boydie123
    Natalie ❤️ (@boydie123) reported

    @ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat

  • grahampaterson9
    graham paterson (@grahampaterson9) reported

    @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next

  • bazisbackagain
    The Honeydripper (@bazisbackagain) reported

    @ThreeUK the worst broadband and customer service ive ever experienced, cancelled my contract without me asking, then took £140 out of my account when I was told it wouldn’t go out, 5 times I’ve been in contact and they say it will be resolved in a matter of days, still waiting…