3 (Three) Outage Report in Ballymena, Northern Ireland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Davy Daly
(@davydaly01) reported
from
Clogh Mills, Northern Ireland
@ThreeUK My Gorlfriemd is having issues with her order and no one is ringing her back and she keeps getting cut off on live web chat Helllpppp
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Rachel McKee
(@Rachel_McKee) reported
from
Antrim and Newtownabbey, Northern Ireland
@ThreeUKSupport It was on the chat then I rang about it to confirm. No it doesn't say on the bill. I just spoke to someone on the chat, and got cut off, but was told that it had never been changed
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Rachel McKee
(@Rachel_McKee) reported
from
Antrim and Newtownabbey, Northern Ireland
@ThreeUKSupport My contract was never downgraded and I have just received a bill that is double what it should have been. This has been after numerous calls and live chats at the beginning of January
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Rachel McKee
(@Rachel_McKee) reported
from
Antrim and Newtownabbey, Northern Ireland
@ThreeUKSupport I have had contracts with you for over 10 years, I have recently downgraded to SIM only and it has been nothing but problems and being overcharged
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Monkfish MD
(@Monkfish_MD) reported
@ThreeUKSupport Been trying to get my PAC since yesterday, was told I’d have to wait until today, now I’ve been told I have to call back again in 48 hours. You’re required to provide the PAC immediately (or within a couple of hours), this is really poor that it can’t be sorted
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Chirag
(@thereal_chirag) reported
@ThreeUKSupport When I signed up to the older plan, there was no mention of my plan being forced to change. This is extremely shady behaviour from a network provider. No other network does this. Extremely disappointed 2/2
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Matty 🙋🏻♂️
(@TruckerNCFC) reported
@ThreeUKSupport It’s various locations across Norfolk and Suffolk - sadly not just one postcode. I pay a lot of money for a service… which I don’t get. It really is frustrating when it’s daily
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Adam
(@Adam_R1988) reported
@ThreeUKSupport Still not fixed, so a time would be good as afternoon is not very helpful. I have just cancelled my Direct Debit and sent a letter to Ofcom as this is appalling service for a new customer.
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Jon Lee
(@fridgeman68) reported
@ThreeUK is voicemail down? Calling 123 but not working
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Rachael J
(@RachaelJ1984) reported
@ThreeUKSupport @ThreeUK @dpd_uk I am actually disgusted with these companies. Last week I upgraded my phone the package came with no phone in the box I called and made a complaint again they sent out a package this time with a bottle of radox inside
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Nath💙
(@nath180) reported
Why are such companies like @ThreeUK so ******* useless when it comes to customer service I will not be renewing my contract with them after 8 years #fuming
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Baz
(@MoetTheDog) reported
@ThreeUKSupport Thank you, its a shame covid killed customer service. Not phoning around looking for your stock but thanks for the suggestion
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Ros Satar 🇬🇧 🇪🇺 🇲🇺
(@rfsatar) reported
@ThreeUK thank god for the rep on the phone who sorted out my issue which was way more use than the moron in the shop. Told me I could only have a 2 year MBB sim that had to be replaced. Turns out I could have had a month/3 month card and can top up. Idiot.
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Rachael J
(@RachaelJ1984) reported
@ThreeUKSupport I received a managers call back ant that is what I was told... this was done by you customer relations team. I was told the next steps would be the ombudsman. From what I see your team are stealing phones from customers and charging them