3 (Three) Outage Report in Ballymena, Northern Ireland
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Rachel McKee
(@Rachel_McKee) reported
from
Antrim and Newtownabbey, Northern Ireland
@ThreeUKSupport My contract was never downgraded and I have just received a bill that is double what it should have been. This has been after numerous calls and live chats at the beginning of January
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Rachel McKee
(@Rachel_McKee) reported
from
Antrim and Newtownabbey, Northern Ireland
@ThreeUKSupport It was on the chat then I rang about it to confirm. No it doesn't say on the bill. I just spoke to someone on the chat, and got cut off, but was told that it had never been changed
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Rachel McKee
(@Rachel_McKee) reported
from
Antrim and Newtownabbey, Northern Ireland
@ThreeUKSupport I have had contracts with you for over 10 years, I have recently downgraded to SIM only and it has been nothing but problems and being overcharged
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Davy Daly
(@davydaly01) reported
from
Clogh Mills, Northern Ireland
@ThreeUK My Gorlfriemd is having issues with her order and no one is ringing her back and she keeps getting cut off on live web chat Helllpppp
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUKSupport I called yesterday to three for an insurance I lost my phone when I am calling them the don't solved my problem I have to tell everyone to again and again the hole story they are just passing their time
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
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TheLastRosbif
(@thelastrosbif) reported
@ThreeUKSupport your support website seems to be insecure and janky with no SSL certs and dead links when I'm trying to browse to the answers I need. Is this some kind of test??
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Jonathan
(@Leedsjohnlufc) reported
Too all potential customers of #Three @ThreeUKSupport avoid them like the plague! They have recently become one of the worst companies around, money grabbing, blatantly ignoring even their own contracts. From a 5G scammed customer.
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Fahad Abdullah Bin Matar
(@Fahad_371) reported
@ThreeUK I have a problem in my account with Three since more than 3 months. Three have failed to resolve the issue in their system. I have gotten a lot of promises from Three but with Zero result. I am suffering a lot.
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Laura
(@WoodLaura6) reported
@ThreeUK currently experiencing customer service dissatisfaction as I keep calling your customer services everyday to be told something similar yet slightly different and still don’t have my phone number transferred over. I was told it would take a month on 18/11
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUKSupport I know that there is not gonna to do nothing it justime waste I don't really care I have contract with three so three has to solve my problem I don't care'how' ' why'but I want three to solve my problem thanks that's all I want send me new phone or cancel my contact
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Matthew Davey
(@mattito93) reported
@ThreeUKSupport Hi Three, I've recently changed price plan to £9 a month for my SIM but my bill is showing as £24. Phone support confirmed the lower price but bill is not correct. Can you help?
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Sharon Campbell
(@SharonC87664584) reported
@ThreeUKSupport They did not give me any information on why they blocked me, either time. In fact I wasn't even notified. I only found out when I went to log in when my service wasn't working. I was told to email all my confidential documents and it would be unblocked in 72 hours.
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUK never use three this is **** network I called yesterday to complain service of three I spoke 5 people but still they don't solved my problem I have proof of chat and also call records as well I never ever seen this much bad service they are just transferring idiot