3 (Three) outages and service status in Ballymena, Northern Ireland
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- 3 (Three) generated 0 outage signals in the last 24 hours around Ballymena, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Rachel McKee (@Rachel_McKee) reported from Antrim and Newtownabbey, Northern Ireland@ThreeUKSupport My contract was never downgraded and I have just received a bill that is double what it should have been. This has been after numerous calls and live chats at the beginning of January
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Rachel McKee (@Rachel_McKee) reported from Antrim and Newtownabbey, Northern Ireland@ThreeUKSupport I have had contracts with you for over 10 years, I have recently downgraded to SIM only and it has been nothing but problems and being overcharged
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Davy Daly (@davydaly01) reported from Clogh Mills, Northern Ireland@ThreeUK My Gorlfriemd is having issues with her order and no one is ringing her back and she keeps getting cut off on live web chat Helllpppp
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Rachel McKee (@Rachel_McKee) reported from Antrim and Newtownabbey, Northern Ireland@ThreeUKSupport It was on the chat then I rang about it to confirm. No it doesn't say on the bill. I just spoke to someone on the chat, and got cut off, but was told that it had never been changed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reportedHi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.
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AC Photography (@adrian83caveill) reported@ThreeUK disgusting service from you, cancelled my order because I missed 1 call you made to me for "security " no notification from you and now I have to wait 3 months to order again despite having all the confirmation from you and payment taken! Absolutely awful service!
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‘Cliff As If’ (@Cliff_As_If) reported@ThreeUK it’s time to say farewell after 15+ years. I just cannot deal with the poor service any longer. I’ve been patient but finally had enough. Loyalty doesn’t seem to matter these days sadly. Any suggestions for different provider would be welcome. Thank you in advance🙏
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Dr Tom (@DrTom88) reportedWow, I don't think I've ever encountered such poor customer service (and product service) as with @ThreeUK (mobile broadband). Don't bother, folks
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🇺🇲💚🇬🇧 (@PAFCrocket) reported@ThreeUKSupport my internet is down yet again !!
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H (@trouvailler_) reported@ThreeUK I need urgent help. I’m overseas and have purchased a data pack but my service doesn’t work at all. Can’t even call the three customer care number. Can you please assist.
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Television David (@televisiondavid) reportedAnyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.
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Best Dressed PM Ever! (@rishirichsunak) reported@ThreeUK what is going on with your 5G? I had no signal or very unstable for the past 4 days!
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.
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onerealbeanie (@onerealbeanie) reported@ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?