3 (Three) Outage in Antrim, Northern Ireland

@ThreeUKSupport All three of our phones were terribly badly affected by the serious outage that we experienced about 10 days ago. I read that you are offering £20 credits, we have three phones affected.

@ThreeUKSupport It has been, and I was still asked to explain it all and give in all my details again to every new person I spoke to. Suppose I'll get nowhere tweeting you guys if you can't even flag problems in the area. It's a ******' pain in the **** having to phone.

@ThreeUKSupport Oh and they tell me it's an issue with my computer... Or all my devices that are connected to the hub. So obviously they don't understand the issue.

@ThreeUKSupport Every time I speak to someone at Three either on the phone or echat they insist there's no problem and refuse to escalate it. They keep telling me it's my hub but it's the same issue using the sim in a different device & I'm guaranteed to speak to at least 5 different people!🤬

@Blonndie11 @ThreeUK Still no service 😏

@ThreeUK I don't blame Three for the outage that happens with all carriers. But this has been down all night it's taken until 0900 before this was acknowledged.

@DebbieNI @ThreeUK Totally ! I had to switch my phone on and off to get service 🤔 #sortitoutthree

@ThreeUKSupport get your network sorted I’ve had no data or can’t make calls or text from 11pm last 🤬🤬🤬🤬

@GaryStewart07 @EE @ThreeUK I know I never had an issue until I needed my sim only to work in America and they couldn’t offer, so here I am at three! But they are awfulllll and slow 🙈

@ThreeUKSupport my Family and I have alot of 3 contracts between us in Belfast. My wife is having serious problems with our Home WIFI and her mobile data since about 10:30am. She is relying totally on 3 for connections. Can you tell us if there is a known problem in Belfast today

@PositiveLad @ThreeUKSupport @ThreeUK I had the same issue when I tried to cancel as well, took me nearly 50mins.

Despite having 4 separate contracts with @ThreeUK I now have two upgrade orders in 2 days cancelled because you have stock problems. My son will be devastated as his Christmas present will now not be here. Off to check @O2 ....

@ThreeUK my Wuntu app never loads for me, and on the rare occasion it does it doesn’t load the offers 🙃

@ThreeUKSupport no signal in Belfast bt6. What gives?

It honestly baffles me how @ThreeUK keep any customers. Absolutely shocking. Have to go a mile from my door to get any signal. And every time you complain about it they tell you ‘there’s limited signal in your area, we’re fixing it’ Nice joke. I want out of my bloody contract!!

@ThreeUKSupport I can’t log into My3 and receive an error message when trying to reset my password. Can you help? I’m keen to get an upgrade sorted.

@ThreeUK Any plans to support the new Apple Watch Series 4 Cellular?

@ThreeUKSupport Not there now. It’s in town, it was slow pretty much throughout the place

@ThreeUKSupport Data is so slow in BT1 4QG

@ThreeUK 4th day now with unusable 4G service. Technical says my equipment at fault. But why does it work 3am

@ThreeUKSupport full 4G signal and 13mbps upload but only 2-4 mbps download. Been like this for 2 days. Using 3 Huawei router and external aerial. Dd11 4rr

@SkyHelpTeam Back to good old @ThreeUK broadband. Sky is down for a change. 🙄

@hossfitt @Three_Is_Broken @ThreeUK @ThreeUKSupport I argued with customer relations relentlessly for 6 months. I also didn't pay a penny those 6 months either

@KingSavageShaun @Three_Is_Broken @ThreeUK @ThreeUKSupport How you do that I'm living on 3g as shite signal most places

@ThreeUK @IgboTifosi It’s been months...when will the 4G network issue be resolved...I’m tired of calling 333 to resolve the issue. Nothings being done. I’m struggerling to see the point in paying for something I’m not getting!!!

@ThreeUKSupport Been having network issues with you for the past few months now, I’m sick of ringing 333 to try and resolve it !!!!!!

@ThreeUKSupport network down AGAIN

@ThreeUKSupport I sent the thing back, I've not seen the refund yet. I'm dreading having to phone up your abysmal customer service again.

@DaliyaNava I thought it was my stupid @ThreeUK 4G Lol