3 (Three) Outage in Antrim, Northern Ireland

@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!

@ThreeUK @ThreeUKSupport Hi - it's been 2 weeks without reply, can you send me your Internal Dispute Resolution Procedure. Thanks

@Agent2675 @ThreeUK I did but it said there was a problem and to contact 3

@ThreeUK been trying to get anyone to sort me out with a pac number for a week now and I'm getting nowhere. Shocking customer service

@ThreeUKSupport Three rescue have responded and said it will be cancelled in a few days, thanks for your help👍🏽

@ThreeUK So my Girlfriend tried 3 Times today to web chat and was kicked out of every session before here Query could be resolved, She is an existing Customer and has tried to purchase a new contract and phone - not an Upgrade , Can someone help J Phillips 07917204688 😡😡😡

@ThreeUKSupport can you cancel my insurance please i no longer need it, have been trying to cancel it for about 2 weeks now but your app never works and anyone ive spoke to at your customer service end hasnt a clue what they are doing

@ThreeUK hi my network is down and I have tried taking the sim out and putting it back in, turning things on and off can you help

@ThreeUK Roses are red, Violets are blue, My signal is shite And 3 is too!

@ThreeUKSupport I'm actually sick of speaking to your webchat and help desk. They tell me the problem is my phone. Shows how much they listen. Then tell me they can't do anything and pass me through to complaints who can't help either. Useless!

@ThreeUKSupport @ThreeUK your 4G is actually the worst about. could get better 4G 5 years ago ffs. 3G is better. FS carrier pigeon would be ****** quicker.

@ThreeUKSupport hi I was wondering if your having issues in the Belfast area with signal atm as my carrier can’t update and send calls/texts

@ThreeUK @ThreeUKSupport your 4g is actually ridiculously shit.

@ThreeUKSupport Cool. It does but most apps won't load on 3g. 4g does work most of the time, but it just randomly drops out or says there's signal but it's hollow 😅

@ThreeUKSupport All three of our phones were terribly badly affected by the serious outage that we experienced about 10 days ago. I read that you are offering £20 credits, we have three phones affected.

@ThreeUKSupport It has been, and I was still asked to explain it all and give in all my details again to every new person I spoke to. Suppose I'll get nowhere tweeting you guys if you can't even flag problems in the area. It's a ******' pain in the **** having to phone.

@ThreeUKSupport Oh and they tell me it's an issue with my computer... Or all my devices that are connected to the hub. So obviously they don't understand the issue.

@ThreeUKSupport Every time I speak to someone at Three either on the phone or echat they insist there's no problem and refuse to escalate it. They keep telling me it's my hub but it's the same issue using the sim in a different device & I'm guaranteed to speak to at least 5 different people!🤬

@Blonndie11 @ThreeUK Still no service 😏

@ThreeUK I don't blame Three for the outage that happens with all carriers. But this has been down all night it's taken until 0900 before this was acknowledged.

@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

@ThreeUKSupport our router (Huawei b535) seems to be unable to to load BritBox anymore. It was fine yesterday, but now it is clearly blocking it from loading up. Can you help? We’ve reset it 3 times. Other apps like Netflix & YouTube are working fine.

@ThreeUKSupport my 4g home router has stopped working. Using the HUAWEI link app it says mobile network connection error and to check if I have an overdue bill. I do not, and my3 account says all up to date. Please can you help?

@ThreeUK @ThreeUKSupport apparently you can't cancel online ,only by ringing up .ive never got thru to talk to anyone.i would never recommend three to anyone after this and will be cancelling my other number on three shortly

Seems this is an issue with your system and Firefox. I can log in using Chrome, but I use Firefox as my internet browser. @ThreeUKSupport

I managed to get past that error, but now when I go to log in, I enter my password and it just boots me back to the login screen @ThreeUKSupport

@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)

Worst customer experience ever from @ThreeUK , can you at least let me leave so I can go elsewhere??? 😡

@mick_miller @ThreeUK Tell them you lost the device and want to cancel, then reorder

@ThreeUKSupport Don't blame my phone it also is the same with my data box aswell, customer service just hang up when confronted with a problem. Do I dm my details??