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3 (Three)

3 (Three) outages and service status in Hellesdon, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Hellesdon, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hellesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • doctordeej
    David R Jefferies (@doctordeej) reported from Norwich, England

    @ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.

  • deanthomastunes
    Dean Thomas (@deanthomastunes) reported from Norwich, England

    @johnlw89 @ThreeUKSupport **** you. They are in breach of contract.

  • Banana_Bee_x
    Rebecca 📸 (@Banana_Bee_x) reported from Norwich, England

    @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

  • GabonPhil
    Philip Lawry (@GabonPhil) reported from Norwich, England

    @ThreeUKSupport please update us on when you will support Apple Watch esim.

  • LyokoisGreat
    Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England

    @ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways

  • deanthomastunes
    Dean Thomas (@deanthomastunes) reported from Norwich, England

    @ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(

  • WCulleton
    Wozza (@WCulleton) reported from Norwich, England

    @NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯

  • LyokoisGreat
    Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England

    @ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.

  • ValsyWeis
    Valerie Weisenreder (@ValsyWeis) reported from Wymondham, England

    @ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.

  • CrimeTWilliams
    Timothy Williams (@CrimeTWilliams) reported from Norwich, England

    @ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.

  • ShareenMugford
    Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • rebeccabrenna
    𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported from Wymondham, England

    Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)

  • CraigElliott81
    Crαιg Elliott (@CraigElliott81) reported from Old Catton, England

    @ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.

  • LyokoisGreat
    Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England

    @ThreeUKSupport The proplem I was never notified the account was even closed

  • ChrisSeal84
    Chris Seal (@ChrisSeal84) reported from Norwich, England

    @ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢

  • seanmkent
    Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    @ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.

  • deanthomastunes
    Dean Thomas (@deanthomastunes) reported from Norwich, England

    @adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GayToryJon
    Jonathan 🇺🇦 (@GayToryJon) reported

    @ThreeUKSupport why do you make it so difficult to do anything online?? Sorting out my upgrade, having been a contract customer for nearly 22 years and it kept going wrong. So I spoke to someone on chat and seemed all good until the chat disappeared on me

  • CharlieMansfi17
    Charlie Halstead (@CharlieMansfi17) reported

    @AndyUK_52 @coveragechecker @ThreeUK Do you mean the worst country for mobile signal?

  • jamesshawvideo
    jamesshawvideo (@jamesshawvideo) reported

    Hey @ThreeUK - why is your mobile home broadband so consistent awful? I’ll be removing my direct debit and sending your hub back the shop. You cannot charge people for such a poor service.

  • fundcruncher
    White Apathy (@fundcruncher) reported

    @ThreeUK I can no longer listen to voice mail unless I record a stupid message? Are you on crack? Fk off. Give me access to my voice message or I'm changing provider. Not negotiable. Fkn tyrants.

  • josephsinyor
    Joseph Sinyor (@josephsinyor) reported

    @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

  • MicroManager45
    micro manager. (@MicroManager45) reported

    @ThreeUK can you conform network issues, I have no phone, no broadband..

  • gio120uk
    Gio120uk (@gio120uk) reported

    How do I speak to a human at 3 to pay my bill,the customer service and app is absolutely useless @ThreeUKSupport

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider

  • jamescookdev
    Cookie (@jamescookdev) reported

    Why is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.

  • BARFJAMiN
    enter shakira𓅮 (@BARFJAMiN) reported

    congrats to @threeuk for finally working out how to send an emergency alert, ten minutes after every other network, then sending it again two minutes later to be sure. it’s a start, lads. might be funny to hear of nuclear apocalypse ten minutes after i’ve already been vaporised