3 (Three)

3 (Three) Outage Report in Hellesdon, Norfolk, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hellesdon, Norfolk, England 12/26/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent 3 (Three) outage reports came from the following cities: Norwich.

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City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • CraigElliott81 Crαιg Elliott (@CraigElliott81) reported from Old Catton, England

    @ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    @ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.

  • LyokoisGreat Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England

    @ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways

  • rebeccabrenna 𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported from Wymondham, England

    Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)

  • deanthomastunes Dean Thomas (@deanthomastunes) reported from Norwich, England

    @johnlw89 @ThreeUKSupport **** you. They are in breach of contract.

  • ChrisSeal84 Chris Seal (@ChrisSeal84) reported from Norwich, England

    @ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!

  • CrimeTWilliams Timothy Williams (@CrimeTWilliams) reported from Norwich, England

    @ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.

  • deanthomastunes Dean Thomas (@deanthomastunes) reported from Norwich, England

    @adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

  • deanthomastunes Dean Thomas (@deanthomastunes) reported from Norwich, England

    @ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.

  • ValsyWeis Valerie Weisenreder (@ValsyWeis) reported from Wymondham, England

    @ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • WCulleton Wozza (@WCulleton) reported from Norwich, England

    @NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯

  • GabonPhil Philip Lawry (@GabonPhil) reported from Norwich, England

    @ThreeUKSupport please update us on when you will support Apple Watch esim.

  • LyokoisGreat Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England

    @ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.

  • doctordeej David R Jefferies (@doctordeej) reported from Norwich, England

    @ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(

  • Banana_Bee_x Rebecca 📸 (@Banana_Bee_x) reported from Norwich, England

    @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

  • LyokoisGreat Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England

    @ThreeUKSupport The proplem I was never notified the account was even closed

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • saini_co Indy Saini (@saini_co) reported

    @ThreeUKSupport Not sure what it is but it definitely is not working for me. I tried to call and your CS refused to talk to me as it is about a PAYG sim. I applied to STAC my previous provider last week via your website. I was advised it would be done by Monday but nothing happened.

  • Eth7n1 Ethan (@Eth7n1) reported

    @ThreeUKSupport I’ve had issues with the network for the last two weeks, got a text just now notifiying me your working on a issue near by. Are you able to find out a ETA of completion

  • IvieE27 Ivie (@IvieE27) reported

    @ThreeUK Hi @ThreeUK , I am a very disappointed and dissatisfied customer. I need Three team to reach out to me. Because I have reached out to Three more than 3 times and all your support staff will say they will work on my complaints but it all falls on deaf ear.

  • spsxc dwayne.fella 🇬🇧🤝🇺🇦 (@spsxc) reported

    @ThreeUK No service in Esher

  • ellie_c_10 ellie carrigg (@ellie_c_10) reported

    @ThreeUK my partner can't return his phone as he's changed his mind and 4 times he's rang off 3 different phones and they never seem to be able to hear me! I just need a returns address!!!

  • adsbfc Adam Dyson (@adsbfc) reported from Barnsley, England

    @ThreeUKSupport hi, ever since I swapped to three and ported my number over my iPhones iMessage and FaceTime won’t work with the ported number as it only recognised the sims original number even though I receive calls to it fine on the ported number. Any help? Thanks.

  • Armstrong Chris Armstrong (@Armstrong) reported

    @ThreeUKSupport If you’re saying there’s no issues with Data Passport, and I’ve reported one in the last 2 days, you shouldn’t need my account to know whether an issue has been logged about Data Passport or not.

  • charmaine86afc Charmaine@AFC (@charmaine86afc) reported

    @ThreeUKSupport Mainly in our home & postcode CT17 0HQ, this has been happening since 23 December 2021. My husband is disabled & unable to call me because he doesn't always have phone signal & we have no internet at all most of the time

  • Armstrong Chris Armstrong (@Armstrong) reported

    @ThreeUKSupport Nope 3 separate trips. Yeah my sense is that this service has been scraped together years ago and given zero development resource since… so when it breaks there’s nothing support can do except say “try again tomorrow”

  • geordievillan1 Michael Lockey (@geordievillan1) reported

    Wish I never moved from @ee to @ThreeUK ... It might be cheaper but the signal is absolutely shite in so many places.