3 (Three) Outage Report in Hellesdon, Norfolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (35%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Crαιg Elliott
(@CraigElliott81) reported
from
Old Catton, England
@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Rebecca 📸
(@Banana_Bee_x) reported
from
Norwich, England
@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Timothy Williams
(@CrimeTWilliams) reported
from
Norwich, England
@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Valerie Weisenreder
(@ValsyWeis) reported
from
Wymondham, England
@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Philip Lawry
(@GabonPhil) reported
from
Norwich, England
@ThreeUKSupport please update us on when you will support Apple Watch esim.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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yas
(@onlyyas_) reported
@ThreeUKSupport Absolutely no where. I have been on the phone for the past hour, rudely spoken to by a customer service representative. He did not even offer me the complaints procedure after I asked for it.
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Javierhumilde
(@Javierhumilde) reported
@ThreeUK @ChelseaFC Im in Sheffield train station right now. Signal is f****g ****. Whats going on?
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Rachel Hassett
(@rachefc) reported
@ThreeUKSupport I am trying to log into my account but can’t. I can’t register either as it is sending a pass code via text but I no longer have the device. Can you help?
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Guo Claire
(@GuoClaire1) reported
@ThreeUK is your 4G down ours hasn’t worked since last night
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Lizetta
(@lizetta) reported
@ThreeUKSupport I tried that. They couldn’t help! Thanks for your help.
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SLD 🇧🇪
(@slduk16) reported
@ThreeUKSupport Hi there, you've been stating that you will be announcing your eSIM support in early 2021, but it's now May and still no announcement? Any ideas when it's coming, as I have the Apple Watch SE with cellular and don't want to leave for it to work!
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collarbone enthusiast
(@forb69420) reported
@ThreeUKSupport can you LMK exactly what the page about disaster and emergency support is trying to say? looking potentially @ switching :)
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Lizetta
(@lizetta) reported
@ThreeUKSupport Whenever I call 333 I get out through to call centres in India and they are unable to help. Why was it put on if your website guidance says you don’t automatically put restrictions on? Also where can I see what three considers ‘adult’ content.
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Mark O'Callaghan 💙💋
(@EventOCallaghan) reported
@ThreeUK After 3 months of running round in circles and chasing my tail round trying to sort MYVery sick Nan's account (who has moved into care) today I managed to speak to an actual HUMAN BEGING and sort the issue...... #666customerservice came good after 3 months
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Lizetta
(@lizetta) reported
@ThreeUKSupport I’m not a new customer! I’m happy to talk to someone in the UK about this to get it sorted but I can’t do it over Twitter or the other channels I’ve used. Can you please let me know how I can speak to customer service in the UK?