3 (Three) Outage Report in Hellesdon, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent 3 (Three) outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.
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Valerie Weisenreder
(@ValsyWeis) reported
from
Wymondham, England
@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Timothy Williams
(@CrimeTWilliams) reported
from
Norwich, England
@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Rebecca 📸
(@Banana_Bee_x) reported
from
Norwich, England
@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Crαιg Elliott
(@CraigElliott81) reported
from
Old Catton, England
@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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Philip Lawry
(@GabonPhil) reported
from
Norwich, England
@ThreeUKSupport please update us on when you will support Apple Watch esim.
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Tee
(@CutePorter) reported
@Jota_Navas @LockhartLondon4 @ThreeUK Smarty and ID Mobile still have EU and International Roaming respectively. They run off the 3 network too.
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TGP
(@terrygparrott) reported
@ThreeUK @ThreeUKSupport Please sort out your network in GU14 9LP. My 4g+ router is giving me just 7Mbps download. And yes I've rebooted it!
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Diane McChesnie
(@dianemcchesnie) reported
@ThreeUKSupport can someone please provide an update of when the mobile data will be fixed in KW14 , you’ve been working on the masts for weeks and the internet is unusable . I’m a 4G broadband customer and the service is a disgrace . 1-3 mb tops & drops signal every 5 mins
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Ben (Ponkey364)
(@ponkey364) reported
Currently dealing with the buffoons at @ThreeUKSupport, who have decided that I’ll have to pay an early termination fee for the luxury of leaving their network that I can’t use because of “upgrades and maintenance”
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Ruhel ****
(@CyborgSniper) reported
@ThreeUKSupport They were delivered to my house then I had a call from the "delivery company" saying there was a mistake and they would collect the handsets tomorrow. I am a Three customer and these are O2 phones.
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Samantha Scrafton
(@Samantha_90xo) reported
@ThreeUK WORST company I have EVER dealt with! Withholding money that’s not theirs, customer service is absolutely shambles and a complaints team like no other 🤯 NEVER GET A CONTRACT WITH THIS SHAMBLES OF A COMPANY!
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karthik
(@karthikr506) reported
@ThreeUK please remove your ads on being fastest network. 5g can’t even run @WhatsApp properly. Disgrace to network speed. Poorest customer support as well. Learn from @VodafoneUK on how network should be provided. Even has to tweet from public wifi
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AndyB
(@andybno2) reported
@SkyHelpTeam regret bringing my mobile service to yourselves coming from @ThreeUKSupport constantly getting spinning wheel or no internet connection
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Natasha Day
(@NatashaMDay) reported
@ThreeUKSupport Demand for the gold phone- I asked to change colour so they said they’d have to cancel the order completely. I said not to bother as theres a risk there could be further delay and they put me on hold and cancelled anyway. I’ve already been charged for the first month
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Richard Dickman
(@RichardDickma11) reported
@ThreeUKSupport It's hard to say because it all flashes up briefly and screenshots don't work. I think there is more than one field with an AKA option, which may be part of the problem.