3 (Three) outages and service status in Costessey, England

Problems in the last 24 hours in Costessey, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Costessey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Costessey, England

Latest outage, problems and issue reports in Costessey and nearby locations:

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 1 minute ago from Hellesdon, England

  @ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 11 minutes ago from Norwich, England

  @ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(

• 
  Wozza (@WCulleton) reported 11 minutes ago from Norwich, England

  @NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯

• 
  𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported 19 minutes ago from Wymondham, England

  Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)

• 
  Dean Thomas (@deanthomastunes) reported 20 minutes ago from Norwich, England

  @ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.

• 
  Shareen Mugford (@ShareenMugford) reported 22 minutes ago from Sprowston, England

  @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 22 minutes ago from Norwich, England

  @ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!

• 
  Valerie Weisenreder (@ValsyWeis) reported 26 minutes ago from Wymondham, England

  @ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.

• 
  Philip Lawry (@GabonPhil) reported 26 minutes ago from Norwich, England

  @ThreeUKSupport please update us on when you will support Apple Watch esim.

• 
  Chris Seal (@ChrisSeal84) reported 33 minutes ago from Norwich, England

  @ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢

• 
  Crαιg Elliott (@CraigElliott81) reported 33 minutes ago from Old Catton, England

  @ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.

• 
  Timothy Williams (@CrimeTWilliams) reported 36 minutes ago from Norwich, England

  @ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.

• 
  Dean Thomas (@deanthomastunes) reported 40 minutes ago from Norwich, England

  @johnlw89 @ThreeUKSupport **** you. They are in breach of contract.

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 47 minutes ago from Hellesdon, England

  @ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 53 minutes ago from Costessey, England

  @ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.

• 
  David R Jefferies (@doctordeej) reported 54 minutes ago from Norwich, England

  @ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.

• 
  Dean Thomas (@deanthomastunes) reported 57 minutes ago from Norwich, England

  @adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

• 
  Jason Wyatt @2019 (@LyokoisGreat) reported 59 minutes ago from Hellesdon, England

  @ThreeUKSupport The proplem I was never notified the account was even closed

• 
  Rebecca 📸 (@Banana_Bee_x) reported 59 minutes ago from Norwich, England

  @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Redmond (@seanpaulguitar) reported 5 minutes ago

  @ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE

• 
  Louise (@just_lou22) reported 6 minutes ago

  @ThreeUK is anyone else getting increasingly annoyed with the terrible service from this mobile network. The second my phone switches to 5G there is zero coverage, no internet, no calls - NOTHING! Paying an obscene amount each month for absolute shite

• 
  Gio120uk (@gio120uk) reported 8 minutes ago

  How do I speak to a human at 3 to pay my bill,the customer service and app is absolutely useless @ThreeUKSupport

• 
  ✨️Steph✨️ (@hellxmade_) reported 9 minutes ago

  @ThreeUKSupport I need to make an over due payment but due to my number being transferred to EE I'm having trouble finding the option to do that.

• 
  Robin Cornelius (@robincornelius) reported 11 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  R H (@Rhwba1992) reported 13 minutes ago

  @ThreeUK sort your ******* call centre out. Haven’t been able to get through all day. Complete ****.

• 
  DAVID GREGORY KERR (@grego76525) reported 13 minutes ago

  @ThreeUKSupport it is like a nightmare when cards have to be updated and details have to be passed to service providers but I hope this solves any problems

• 
  Alison & Stephen (@Alisonc89529131) reported 14 minutes ago

  @ThreeUK bought 4 £15 data packs in store for hol in USA, your colleague says they start today although they are still sealed. I don’t need them for another 2wks and need them to last longer than 30days from today. Any other year I was told they didn’t start until inserted! Help

• 
  LottageLady (@Lottagelady11) reported 16 minutes ago

  @ThreeUK Please can you tell me if something has changed - are you using a different network than you were? Just recently I've been unable to get any signal in my property, and I changed from my previous provider to you because I did get a signal! But not now? What's changed?

• 
  Mixed Martial Mahomes 🔴🟡 (@TheRuthlessOne7) reported 16 minutes ago

  Why have a support page thay doesnt reply to dms! @ThreeUK