3 (Three) Outage Report in Costessey, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Costessey, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Costessey, Norfolk, England
The most recent 3 (Three) outage reports came from the following cities: Norwich and East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| East Dereham |
||
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Costessey, England
Latest outage, problems and issue reports in Costessey and nearby locations:
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Crαιg Elliott
(@CraigElliott81) reported
from
Old Catton, England
@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Timothy Williams
(@CrimeTWilliams) reported
from
Norwich, England
@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Philip Lawry
(@GabonPhil) reported
from
Norwich, England
@ThreeUKSupport please update us on when you will support Apple Watch esim.
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Rebecca 📸
(@Banana_Bee_x) reported
from
Norwich, England
@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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Valerie Weisenreder
(@ValsyWeis) reported
from
Wymondham, England
@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Sharp
(@jadesharp1992) reported
@thomdw @ThreeUKSupport hey, esim is now supported if you're a new customer joining the network, they launched it for new customers today, think it's coming for current customers later on in the year.
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F**k The Tories!
(@EnitnelavUK) reported
@falsewinger Very pleased @ThreeUK have been an awful sponsor
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Jade Sharp
(@jadesharp1992) reported
@aeonnumb @ThreeUKSupport hey, esim is now supported if you're a new customer joining the network, they launched it for new customers today, think it's coming for current customers later on in the year.
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jonathan shaw
(@jonathanshaw74) reported
@ThreeUKSupport 10 days so far, work on a mast causing signal issue in Wf11. How much longer till we can expect to return to full service?
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Chelsea is the name
(@thelondonreal) reported
@PhilipGlanville How is it that @ThreeUK was refused the chance to improve the appalling network conditions in Fairholt area, on the grounds that a pole would negatively impact the look of the area. Yet @hackneycouncil installed 4 10-15m CCTV poles on the same street?
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Steve Walton
(@stphn28) reported
@ThreeUKSupport You don’t even appear to know what’s going on inside your own business! I opened an account online, you asked me to call, I did, waited 2hrs to be told all your systems are down. I did that twice today. No one can tell me what’s going on with the account.
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Lauren Mitchell
(@zanizacrows) reported
@ThreeUKSupport my phone just ran out of data because TikTok used 10GB in the background and your website is useless wouldn't let me login for ages had to go private browsing and now it tells me I can upgrade but "can't do this at this time" tells us to call and you are not open
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Lauren;
(@Lauren2926) reported
@ThreeUKSupport I did that, got referred to online chat, and after an hour and a half they still haven't resolved it and the chat disconnected because they requested I reset the settings on my phone, despite my phone not being the problem.
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Joe Mooney
(@JoeMoon54140702) reported
@ThreeUK hi, I can't pay my phone bill as it keeps saying where having some problems. What can I do?
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Meowscarada
(@Meowscarad) reported
@ThreeUKSupport When trying to pay my bill using the mobile app or website on mobile, there's no option to do this. No way to process a payment, it's like the page is missing a pay now option. I've had no issues paying this way in the past until now.