3 (Three) Outage Report in Costessey, Norfolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Costessey, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (33%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Costessey, England
Latest outage, problems and issue reports in Costessey and nearby locations:
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Timothy Williams
(@CrimeTWilliams) reported
from
Norwich, England
@ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.
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Crαιg Elliott
(@CraigElliott81) reported
from
Old Catton, England
@ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport The proplem I was never notified the account was even closed
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𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄
(@rebeccabrenna) reported
from
Wymondham, England
Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)
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Jason Wyatt @2019
(@LyokoisGreat) reported
from
Hellesdon, England
@ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!
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Valerie Weisenreder
(@ValsyWeis) reported
from
Wymondham, England
@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
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Philip Lawry
(@GabonPhil) reported
from
Norwich, England
@ThreeUKSupport please update us on when you will support Apple Watch esim.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
@ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.
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Rebecca 📸
(@Banana_Bee_x) reported
from
Norwich, England
@ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!
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Wozza
(@WCulleton) reported
from
Norwich, England
@NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯
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Chris Seal
(@ChrisSeal84) reported
from
Norwich, England
@ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢
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David R Jefferies
(@doctordeej) reported
from
Norwich, England
@ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@johnlw89 @ThreeUKSupport **** you. They are in breach of contract.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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builder
(@Ayomarcus3) reported
I can't use @ThreeUK to browse their Web page or any other page I can't use @ThreeUK to call their customer care.. Globacum in Nigeria is better .. so painful I got a 2 year contract... Please @ThreeUK can I return the sim .. I don't need a refund ... worst network ever...
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Edward Lui
(@edwardlui) reported
@ThreeUKSupport Your network seems to be down and/or in Milton Keynes. Both my phones on different accounts are showing as no network. Help?
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graham arnold
(@ixionky) reported
@ThreeUKSupport 2 months ago the aerials were removed from the mast at SL8 5AH. They have not been replaced so no signal and no data at home. Phone you support but no help. When will this be restored?
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It’s me, Keith!
(@hardluck_hotel) reported
Hello @ThreeUKSupport - the 4G signal in the B67 5DP is really dreadful. Any idea if there is a problem?
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Chirag Patel
(@ChiragP79613905) reported
@ThreeUK three virtual technical team not able to resolve issue more than a month. Three don't have local technical support office in uk where we can walk in !
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Chirag Patel
(@ChiragP79613905) reported
@ThreeUKSupport do you have technical support office in uk? I need to walk in personally there as the issue is not resolved by virtual support team.
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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John, a modest genius 💙 #FBPE
(@bradfordlad5) reported
@A_D62 @ThreeUK @giffgaff It always used to be a hassle and sales teams would beat you down.
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Ian Lewis 🇬🇧🇺🇦
(@IanLewis_) reported
@ThreeUK @ThreeUKSupport can’t believe the very poor customer service and can’t understand what customer relations want to do! 3 contracts I have with Three and just feel like cancelling the lot! Unbelievable lack of customer support.
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Russell Elliott
(@RussElliott96) reported
@ThreeUKSupport I’m still within my 14 day cancellation period of my current sim that’s why he said I can cancel this one and move current number to new sim plan