3 (Three) Outage Report in Salisbury, Wiltshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Salisbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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RachT234
(@RachT234) reported
Two days later, I made a second call to @ThreeUK via RelayUK to request a refund for service I’d paid for but didn’t realise I was owed. Despite asking to be transferred to billing right away, it took over 30 minutes to process this simple refund.
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Heather
(@ukheather) reported
@ThreeUKSupport NO I HAVEN'T!! I asked again in the chat and you told me where to see carrier settings version, ignoring everything I wrote! It shouldn't be this hard! And all you said was make a complaint, nothing about my question which I asked multiple times.
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David McKean
(@keanie14) reported
@ThreeUKSupport Hi John, The web chat team is a nightmare. As is, and I’m sorry to say, the ability to communicate with the support staff. My Scottish accent does not help to be honest but there was a complete mis understanding with your colleague due to language barrier. Complaint logged.Thanks
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RachT234
(@RachT234) reported
@rsmck @ThreeUK @ThreeUKSupport Doesn't surprise me at all based on my own experience with general customer service (failed to understand what RelayUK was, impatience and that I wasn't talking to them directly) and complaints🙄
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Rob
(@Robin_W_1) reported
@ThreeUKSupport Well Maxine, perhaps you should. It would help reduce fraudulent payments through your company
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RachT234
(@RachT234) reported
@rsmck @ThreeUK @ThreeUKSupport Am I seeing that correctly that they are using the regular number ending 1001 (or is that you calling them)? That can so easily be spoofed. Clearly their verification processes (and support in general!) support needs improving
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Heather
(@ukheather) reported
It gets worse! @ThreeUKSupport Live chat is BAD I just want the Three carrier settings version They first: Reply with the latest ios version?! Then how to update carrier settings even though I mention going into settings - about in my question! Then told me to ask apple!
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iD Mobile
(@iD_Mobile_UK) reported
@iona11011 @ThreeUK For iPhone; Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings. - Keiran
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Ross Henderson-McKillop
(@rsmck) reported
@ThreeUKSupport Thanks for the confirmation. Unfortunately your verification policies are terrible. You won't confirm any information (in my case I asked for two digits from my account number, so not personal data in any way, and confirmed the last four myself) so it's impossible to verify you
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Kes Grant 🌈
(@revkes) reported
@ThreeUK Can you tell me what is happening with voice calls please? Myself and my partner have had no service for 5 days. This is getting ridiculous.