Is 3 (Three) having an outage in Salisbury, Wiltshire, England?

@ThreeUK are so much better than @VodafoneUK Better service, better product. Thanks 3 😀

@ThreeUKSupport I was in there last night and lost the will to live. Then, subsequently, died again on the phone. Years of loyal service to Three, who I have been happy with, is evaporating so quickly. It’s a shame as you’ve been the best.

@ThreeUKSupport Was then subsequently told I had needed to dial 388 to activate the upgrade on the calls. Then, in the same help window, was told it was 300. Regardless of that, I had not been told and the same thing happened last month... 2/3

@Davidmcsweene14 @mattmacklin When @ThreeUK sort out the issues they’ve given me. Having a nightmare.

@ThreeUK @ThreeUKSupport just bought a PAYG sim to try signal before moving contract. Only 1 bar 3G indoors at SP4 7XX. iPhone Xs max is there a problem at the mo?

@ThreeUK It doesn't matter which emoji, probably won't have a good signal to send it

@ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!

@notameadow @ThreeUK @ThreeUKSupport Automation gone wrong. As a @ThreeUK customer we know you don't have choices because of your contract. If you are having problems that we probably won't assist you with please contact @ThreeUKSupport to be ignored.

@TIWaggoner @ThreeUK I’m just waiting for some reply here from them along the lines of ‘oh we’re so sorry you’re having problems please share the postcode’ :) @ThreeUKSupport please don’t.

@TIWaggoner @ThreeUK Too true! I’m sure there are good people working @ThreeUK who know exactly where the problems are - but the cost just doesn’t add up for Excel people. As long as it doesn’t affect revenue, nothing will happen. It’s the same in infosec...

@TIWaggoner @ThreeUK Hah! I just want to get out of the contract I have because I have been cheated that I will get unlimited data, when in fact there is a fine print there about ‘we have congestion problems’. I’m sure I don’t have the power to go against @ThreeUK but I sure as hell will try.

@notameadow @ThreeUK It's looking like we're headed down another path of promise to a cemetery of despair. X/end

@notameadow @ThreeUK Once a carrier heads down a pathway they try and implement least cost. Once they've short changed it for a few years the cost benefit analysis will never allow them to fix. Tech is still too black box for most, even some of those working in the field. And decisions are made 1/x

@TIWaggoner @ThreeUK So from business perspective, there’s no reason to fix it.

@TIWaggoner @ThreeUK It comes down to customer demand. I don’t even want to argue with them as there’s no point (although I will try the lawsuit way). They don’t provide Internet in the most congested areas but there’s WiFi there so the majority will not complain.