3 (Three) Outage Report in Salisbury, Wiltshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Salisbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Roberts
(@omgcupcakes310) reported
@ThreeUKSupport 3 days without signal in ST5 area & no guidance on when service will resume. My partner has limited 3G signal but my iPhone 14pro max doesn’t support it. Will my bill compensated to reflect the service outage? Any estimates/timeframe on fixing the issue?
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Chris Jordan
(@Malusv2) reported
@ThreeUK we bought a payg sim on Friday and can’t get it activated. Phone calls tell us you don’t support it and we have to buy a contract and your online chat says the sim card doesn’t exist. What? @ofcom @WhichUK
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Kath Francis
(@K4thfrancis) reported
@ThreeUK Unbelievable!!! Paid £275 payment weeks ago and was assured by 2 agents on separate days that the Direct Debit would only be £71 yet the full £345 has been taken. I want a refund and an official complaint opened! How do I sort this. Don't tell me to phone as I'm deaf!!!
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lucy siegle
(@lucysiegle) reported
@ThreeUKSupport I'm not a customer so I can't call on 333 and none of the external numbers I have found connect. I have spoken to live chat which is where I got 22 days from. This is potentially a fraud so I am concerned that there's no recourse.
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Diego *********
(@theforceofKozma) reported
@ThreeUK why is your network so abysmal. How is it possible to go to major towns and cities and have no connectivity?
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Jordan Pebbles Green
(@jordan_okoro) reported
@ThreeUK please make it make sense to me that I am stuck with you on a two year contract and for over a month now I have been experiencing very bad network, unable to browse and all calls to the customer service line yielded no result I am tired and not satisfied. I want out.
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harrison
(@pjharrison2007) reported
@ThreeUK Be careful with 3. I’ve just left them after being a customer of theirs for 16 years… they have a problem with fairness and suffer an addiction to overcharging at each and every possible opportunity.… Avoid.
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lucy siegle
(@lucysiegle) reported
@ThreeUKSupport Your live chat service for the record took a lot of time explaining to me what a direct debit is which was not a good use of anyone's time. It's very hard when there is nobody to speak with. My next step if you cannot help properly will be to go to the ombudsman I guess.
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Vesta Charleshouse
(@VestaJC) reported
@ThreeUK trying to call customer support, message says “phone lines are now closed” followed by “lines open 9am-6pm Saturday and Sunday” - make up your mind!
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Wendy J Collins 💙
(@greyskies2020) reported
@ThreeUK My sons unemployed and can’t afford his contract. Can he cancel the data and just repay the handset ?