3 (Three) Outage Report in Pembroke, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pembroke, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Martín
(@_laura308) reported
@ThreeUKSupport Yes, I have restarted it several times with no news. There is not enough network connection to start a chat!!!
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Anthony Vickers
(@tattyheaded) reported
@ThreeUKSupport Yours is the worst broadband service I've ever had and I've experienced the hell that is @talktalk.
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Markus Wulfmeier
(@markus_with_k) reported
@ThreeUKSupport Thank, this is at least quicker than the mail, even though my problem is NOT resolved. The new problem is that no matter when I try to open the chat (from this morning to now), there are no operators available!
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Robbyn
(@OfficialRobbynK) reported
@ThreeUK Never thought it would be so hard to get my upgrade! Terrible customer service. Seems that no 2 employees have been trained with the same material, as everyone I’ve spoken to has told me a different story,none of which have materialised into reality!
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Andrew Francis
(@Drewie251) reported
@virginmedia A mobile phone! Leaving @ThreeUK because they are awful. But your customer service is just as bad! Done!
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Laura 💙
(@LauraCY1) reported
@ThreeUK @threeuksupport Why do you make it so difficult to cancel any contract? Thought it was done in store but turns out it wasn’t so have been charged again. Now being told I have to wait another 30 days! Really not happy.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Robbyn
(@OfficialRobbynK) reported
@ThreeUKSupport Because a case had to be raised. I will be calling and cancelling contract tomorrow. Extremely poor service every time rang up. Long standing customer lost.
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mae
(@maellekabore) reported
I’ve lost time & valuable documents and data. I went weeks without a SIM card & am now waisting money using a Pay As You Go service which is much less cost efficient than a subscription. All because @ThreeUK can’t fulfill the most basic service they have on offer @ThreeUKSupport
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phillytowell
(@phillyaidans) reported
@ThreeUKSupport I am absolutely appalled with the service from 3 mobile, just been cut off again by a customer representative! I have spoken to representatives and filled in complaints forms online and have heard nothing.