3 (Three) outages and service status in Kirkwall, Scotland

Problems in the last 24 hours in Kirkwall, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kirkwall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debbie Todd (@debtodd) reported 5 minutes ago

  @ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬

• 
  Zion Lights (@ziontree) reported 8 minutes ago

  Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

• 
  elizabeth Brown (@Elizabethjagb) reported 9 minutes ago

  @LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working

• 
  James Lewis (@realjimmothy) reported 11 minutes ago

  @ThreeUK have the worst customer support team. All i want to do is pay them yet I have been talking with them via the app for 45 minutes. surely it can’t be that difficult….

• 
  Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reported 12 minutes ago

  Years ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.

• 
  David Clarke (@DavidCl88428325) reported 13 minutes ago

  @ThreeUK yet again your network went down in the bt54 area during the week, wednesday 13th may, why? At a time when i most needed a signal due to a relative in hosp, you let me down yet again! Your network, customer service and attitude are awful! When is the next outage?

• 
  Tracey Carr (@TraceyJCarr) reported 16 minutes ago

  @ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit

• 
  Mark and Roger (@MarkandRoger) reported 18 minutes ago

  @ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!

• 
  NN (@NoveNight) reported 19 minutes ago

  @ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?

• 
  Wyn Morgan (@wynmorgan) reported 21 minutes ago

  @ThreeUK @ThreeUKSupport seems we’re going to be without a signal for a second week as you’re still working on your mast. Surely you’ve had time to install a new mast in that time?