3 (Three) Outage Report in Kirkwall, Orkney Islands, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kirkwall, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kirkwall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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mac77
(@mac7722975336) reported
@ThreeUKSupport The letter stated that they (Customer Protection Team) couldn't "give a precise date of reactivation" but that they were "working to address this as quickly as possible".
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Elaina Glossop-Templeton
(@ElainaGlossop) reported
@ThreeUKSupport Thank you but I really want to cancel, I just don't seem to be able to. Everytime I phone up and they transfer me to the cancellation team, it cuts off! So infuriating!
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Julie Wilson
(@JulieWi74303676) reported
@ThreeUKSupport So annoyed. Missed ONE bill payment, & account sent to debt company. Paid bill to debt company and nobody from Three has a record of my payment! told to phone finance team, I can't! You've cut off my bloody phone. Great customer service!!!!
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mae
(@maellekabore) reported
@ThreeUKSupport Why can’t the complaint team, who I’ve spoken to about this repeatedly, find the time to email me directly so we can have a conversation that’s not tied to availability and that doesn’t require me to re-explain it to someone new ever time? I can’t stress enough that I have spent-
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PicturePerfectPro
(@PictPerfectPro) reported
@ThreeUKSupport I am a three customer with a different number and a much lower plan
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rachel sharp
(@sharpie692009) reported
@ThreeUK why do you keep deleting my comments on tweets telling people how utterly crap your customer services are????
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Gareth Bowen
(@GarethBowen2) reported
@ThreeUKSupport Just come off the phone to the Network support team, they are telling me there's nothing wrong with a drop in speeds from 30-35Mbps to <10Mpbs and network is working as designed?? I'm 700mfrom a 3 mast and have had steady speeds until the last week?
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andy stout
(@andyspurs2) reported
What does it take to get a response from @ThreeUKSupport , Do you have to post at how crap they are at Customer Service or should that be lack of, Any Ideas?
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Julie Wilson
(@JulieWi74303676) reported
@ThreeUKSupport please can someone help me I'm getting nowhere with live chat.
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james marshall
(@jamesma34307397) reported
from
Spalding, England
@adrian1farrell @ThreeUK Partly my fault I cropped it down too much