3 (Three) Outage Report in Kirkwall, Orkney Islands, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Kirkwall, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kirkwall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmin Chowdhury
(@ChowdhuryJasmin) reported
Not sure how many other customers are being wrongly charged big amounts by @ThreeUK allegedly for some third party apps. In middle of a cost of living crisis this is totally unacceptable and unfair way to treat customers.
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport can someone please get back to me? I ordered a phone on contract from you in December. Its still not been delivered, Dpd parcel says it never left the depot, your customer service team claim its been delivered but it was being delivered to the store..help!!
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport It was an s22 ultra, it was meant to be delivered to a 3 store, they haven't recieved it, but customer services claim dpd said its been delivered, but the parcel number given, shows it hasn't moved from the depot since 22/12/2022...Im being charged for the contract...
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport The best they advised was to cancel the contract and apply for a new one. But if I do that I end up paying £20 more per month for the phone, and I've lost out on the Samsung offer for £300, that I was eligible for after purchasing the phone when I did. I'm really unhappy 😭
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torikeogh1978
(@torikeogh1978) reported
@ThreeUKSupport I posted a tweet and you responded quickly wanting to resolve issue. Now you are not responding at all.! Do you not want to give me the £100 credit offered any longer?
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Karen Redfern
(@KarenRedfern2) reported
@ThreeUK Just spent precious holiday on a live chat regarding a complaint. I am a long-standing customer who switched to you originally because of Go Roam. You have just pushed me into an ‘upgrade’ which is no such thing as Go Roam is now an extra and expensive option.
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Karen Redfern
(@KarenRedfern2) reported
Shoddy customer care @ThreeUK Just be up front and tell all customers you are not offering Go Roam under the same conditions - this is a significant change.
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PG8
(@PedriG8) reported
@wills_bear @ThreeUKSupport I have this problem for two weeks now in Lincoln, I can’t even play anything or download anything because the download speed doesn’t even go above 5Mbps for the 5G home broadband. So frustrated and when I call them they say they are working on it.
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JonAlx.
(@jonalx7) reported
@ThreeUKSupport Only after a replacement or upgrade for a faulty ZTE 801 hub, nothing major really, but its impossible for anyone to complete this task! It’s been a nightmare, very shoddy and poor customer service beyond belief.This is why you lose customers!
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Cassy Becker-Smith
(@CassyBSmith) reported
@ThreeUKSupport Yeah they say that every time (up to 5 attempts now - and i have copies of correspondence to prove that) but it never happens. Not sure who’s lying here - is it you and your customer services team or is it the admin folks who are supposed to fulfil these requests?