3 (Three) Outage Report in Fakenham, Norfolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Fakenham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rocford
(@rocforduk) reported
Just spent 1 1/2 hour with @ThreeUK customer service as been double-billed for 3 years when I upgraded my phone. If you are a customer check you ddebits to see if this is happening to you they could only refund the last 3 months apparently which I find unbelievable
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Lizzy LaBelle
(@Lizzy_Labelle) reported
@ThreeUKSupport I’ve been having issues with my home WiFi for about a week now. Can connect to network but no internet access. I’ve unplugged and plugged back in and tried the reset button. No improvement. Any advice?
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GB
(@dxpeohxx) reported
5G and I’m still struggling for connection. @ThreeUK is so bad
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Michael Byrne
(@TheBigDogBoss) reported
@ThreeUK disgusted by your recent service! Upgraded early due to my damaged phone, bought a phone case and screen protector from you on the 10th Jan. The phone/case was supposed to come on the 12th Jan but the case and NO PHONE! Called everyday since but nobody can help?!
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WhO sAiD tHaT?
(@Rhie__) reported
@ThreeUKSupport My encounter with customer service yesterday.
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Donk
(@ChainPurge) reported
@ThreeUKSupport Hi guys, hope you're keeping well. I'm trying to access my Three account but it's telling me my password is wrong; I also can't reset the password as I get the error "my3auth.text.generic.error", on two different devices. Can you help?
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Sophie Williams #patientsnotpassports
(@stw8127) reported
@ThreeUK my SIM card has been broken for > 1 month, the chat help has told me *3 times* a replacement is on its way, but none have arrived - what’s going on? Where is the SIM card? I’m going to tweet everyday until it’s sorted! Terrible #CustomerService #CUSTOMERSERVICEFAIL
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FIFATALKS W/ MO
(@FIFATALKS_MO) reported
@GetMeAManager @ThreeUKSupport Sounds like it. Well then if it’s all about money and not the customers then I’ll do my best to let everyone know NOT to go with three or similar companies. Not because someone wrote something down & I signed it makes it acceptable.
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Cina
(@cinarama) reported
@ThreeUKSupport @ThreeUK Mark, I don't have time to 'keep trying' and if I already added up all the time I have given you already, you'd owe me a lot. Your service is busy because it's very bad and there are lots of unsatisfied customers like myself. I'm not calling India again!
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FIFATALKS W/ MO
(@FIFATALKS_MO) reported
@GetMeAManager @ThreeUKSupport Hold up. You’ve been made redundant by Three so they can maximise profit by employing offshore ...and your defending them ???? I worked in customer service all my life & the decent companies acknowledge the difference in vulnerable & the fact barely any one reads T&Cs ...