3 (Three) Outage Report in Dumfries, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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C
(@xxc20_) reported
@ThreeUK customer service is bloody appalling!!! I’m grateful for the bill reduction, but still left with no internet? No time frame of when it’ll be fixed? No updates 😡😡😡 having to use my mobile data to work from home is ridiculous!!!
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Adam Cadman
(@Cadderaddz) reported
Hi @ThreeUKSupport, the business website now has a “My Account” section (something I’ve been asking for for ages and told it was coming for 2021). However, I’m getting an error of “something when wrong” when registering. Support say I can’t register but can’t tell me why.
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Robert R
(@mugglewump) reported
@ThreeUKSupport Thanks for the reply, but 6pm which day - as I'm still seeing terrible speeds and lots of buffering happening here. Used to see speeds in the mid 20s regularly, and now I'm seeing low single digits and sometimes in the kbps. Sure there's no throttling happening?
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Adam Cadman
(@Cadderaddz) reported
@ThreeUKSupport Thanks for reply. As long as I know it is on the way. Customer services basically said that I may never have it as it’s been stopped. As a business customer, it’s the main thing stopping us moving other numbers to three as we need online billing & management instead of paper.
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Steven A T Rice
(@Steveatrice) reported
@ThreeUKSupport Gave me a broken phone and the manager Anna refused to speak to me and trying to send me to another store even though I got all my things from grosvenor Northampton! Refused to send back or help just send speak to someone online! Had to phone in store who helped
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Steven A T Rice
(@Steveatrice) reported
@ThreeUK the manager of the three store in Northampton just the worst the attitude and no help whatsoever! The worst customer service I have ever received! Why do they ever have a manager which can not do anything!! Charged extra and didn’t even care walked off twice!!! Terrible!
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mark cox
(@coxyITFC) reported
@ThreeUKSupport Was told yesterday the app was down but it’s been like this for 24hrs
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Dale Ventham 👨🍳
(@daleoufc89) reported
Thought @ThreeUK wanted to terminate their sponsorship with @ChelseaFC?
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Jan Swidan
(@Jan_Swidan) reported
@ThreeUKSupport Are you joking, I'm not making anymore trips. I'm literally going to be down more than £10 in travel expenses if I come here again. I'm really not happy with this.
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tricia Knight
(@triciaK86774554) reported
@ThreeUKSupport Please note that I am paying for a package that I cannot access and was advised by your store to purchase a temporary sim - two requests have been made for a replacement- nothing has arrived to date. Neither your store, your online help or customer support has been any use