3 (Three)

3 (Three) Outage Report in Dumfries, Scotland

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Dumfries, Scotland 01/14/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • trymybest18 Everyone (@trymybest18) reported

    @ThreeUK My service (voice calls and data) hasn't been working for days, wherever I am. Your statement about things being back to normal and data working is a lie.

  • LMc31214115 LiamMc (@LMc31214115) reported

    @iD_Mobile_UK @ThreeUK Phone network down again? SM1 postcode

  • keanie14 David McKean (@keanie14) reported

    @ThreeUKSupport Hi John, The web chat team is a nightmare. As is, and I’m sorry to say, the ability to communicate with the support staff. My Scottish accent does not help to be honest but there was a complete mis understanding with your colleague due to language barrier. Complaint logged.Thanks

  • BrettOfTheSouth Brett (@BrettOfTheSouth) reported

    Will we be getting compo for the Data and service outage on Wednesday? I was stuck at the hospital unable to contact family. @ThreeUKSupport

  • rsmck Ross Henderson-McKillop  (@rsmck) reported

    @ThreeUKSupport Thanks for the confirmation. Unfortunately your verification policies are terrible. You won't confirm any information (in my case I asked for two digits from my account number, so not personal data in any way, and confirmed the last four myself) so it's impossible to verify you

  • revkes Kes Grant 🌈 (@revkes) reported

    @ThreeUK Can you tell me what is happening with voice calls please? Myself and my partner have had no service for 5 days. This is getting ridiculous.

  • Bradley_Lucas Bradley (@Bradley_Lucas) reported

    @ThreeUKSupport why have I been unable to make or receive phone calls the last 2-3 days. Everybody else I know using your network is having the same issue

  • CapoDiKillie Graeme 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@CapoDiKillie) reported

    @ThreeUK Sort yourself out. The Last few weeks your service has been pony.

  • RachT234 RachT234 (@RachT234) reported

    @ThreeUK @ThreeUKSupport offered a £50 goodwill gesture after my complaint — which I appreciate. But a payment can’t undo the distress, wasted time, or the poor training and lack of understanding staff showed. This is about accountability and making sure this doesn’t happen to others.

  • RachT234 RachT234 (@RachT234) reported

    My experience with @ThreeUK’s live chat was poor — confusing responses and pointless troubleshooting. Then on the RelayUK call, staff were untrained and impatient. It was exhausting and dehumanising - one of the agents had no idea what RelayUK was.