3 (Three) Outage Report in Dumfries, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (27%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Danny
(@JackDannyEsq) reported
@ThreeUKSupport I'm sorting my finances & have mistakenly left a monthly bill unpaid, so my Internet is now restricted. The problem I have is after over a year of rock solid 5G mobile data on my phone, which by the way is up to date, I'm struggling to connect at all, coincidence?
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Jordan Pebbles Green
(@jordan_okoro) reported
@ThreeUKSupport Sammie, it was a complaint that I raised through this same channel you have directed me to that necessitated the call from your office on the 15/2/2023. Yet the poor network issue is unresolved to this moment.
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Graham
(@GrahamFlanniga1) reported
@ThreeUK My 5g hub has had a blue light on it all day and my mobile has had no signal all day, can someone fix this please
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Double Happiness
(@d0ublehappiness) reported
@ThreeUK were due to take over my phone service today, but they made such a hash of it I now have no service bar emergency calls. Total nightmare. I've been so stressed out all day and I've now got voicemail I can't access, but it could several days to resolve apparently. :(
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Compass Residential 'HERE TO HELP YOU MOVE THERE'
(@compassresiden1) reported
from
Barnet, England
@ThreeUKSupport Thanks and maybe send a service message to users so they don’t have to wonder why they have no service. Have a good night.
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Glyn💙Snowdon#FBPE#RejoinEU #FBPPR💙#JohnsonOut
(@GlynSnowdon) reported
@ThreeUK Well 3 UK you’ve failed miserably to deliver on promises made by your so-called ‘customer services’ team - AGAIN. Called & asked for a copy of my final bill. Was promised faithfully it would be emailed to me. Still waiting for one from May! #GladIcancelledmycontract
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ahetu!
(@ahetu_) reported
@ThreeUKSupport I bought a monthly data pack that last 30 minutes. I went in store, no help was given and none of the customer service numbers/chats work.
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Glyn💙Snowdon#FBPE#RejoinEU #FBPPR💙#JohnsonOut
(@GlynSnowdon) reported
@ThreeUKSupport Nothing! Despite a recent call / promise and 3 or 4 calls and subsequent ‘promises’ in May / June. Very poor customer service.
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Andrzej Eidtner
(@andrzej_e) reported
@ThreeUKSupport Ive been advised to rest the network but its not helping at all.I have problems since zte router firmware update in october last year.Can 3 finally resolve the problem as many customers is affected by this issue
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ahetu!
(@ahetu_) reported
I do not remember the last time i had customer service this bad. ****** product and even worse customer service. Honestly feels like an otherworldly level of incompetence @ThreeUK