3 (Three) Outage Report in Dumfries, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Lawton
(@CharlotteLDev) reported
@ThreeUKSupport I changed contract and got given a new sim which I had my old number transferred too but now I can’t be contacted via my old number and a new number is being used…meaning I’m missing calls/texts. Can someone help pls
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Stuart *******
(@NoiseWiz) reported
@ThreeUK are an absolutely dreadful company and I highly recommend that nobody here ever takes out a contract with them. Their customer services are so bad that I actually think they are crooks doing it on purpose to stop people from leaving.
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thedecliningcyclist
(@thedecliningcy1) reported
@ThreeUK I’ve been stuck on your online chat for almost an hour just trying to cancel my account….. customer service at its very worst
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billeigh
(@billeighhh) reported
@ThreeUKSupport I’ve had terrible service all week, why is this problem still not fixed yet?
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Vinay Reddy
(@VinayRe18733328) reported
@ThreeUKSupport They don’t tell anything just say we don’t accept it they never tell me what they need and just say we don’t accept i was suffering with network and they sent bill without useing network for 26days why i need to pay the bill
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Chris Graham
(@TheSoapboxGuy) reported
@ThreeUKSupport 3) said I need to call customer services. Connected to Indian call centre and although they will receive training it was clear that it was a script being followed. No real suggestion of what to do. I said we will have to cancel as I won’t get my license back for another 2 weeks
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John Powell
(@redmanjp81) reported
@ThreeUKSupport hi just got my replacement phone and sim from three store in town I was told the replacement sim would start working in an hour however it's been 3 hours and still not working any idea why this could be ?
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yeslads67
(@yeslads67) reported
@ThreeUKSupport your customer service is absolutely dreadful. Got a text to pay my bill or my service will be cancelled until it’s paid. But you won’t let me pay my bill. No reply from your “agents” must all have a half day.
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darren mould
(@darrenmould3) reported
@ThreeUK I’m a Three customer. Don’t do it. I’ve been with them 10yrs and I’ve finally had enough of rubbish coverage and constant buffering.
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Chloe Marie WD
(@ChloeWD38) reported
@O2 as a loyal customer to you for over 15 years before switching to @ThreeUKSupport due to your increasing charges, this is the worse customer service I have received. The payment will be made by the 21st August as stated in your letter before receiving another today!