3 (Three) outages and service status in Charlestown, Connaught

Problems in the last 24 hours in Charlestown, Connaught

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Charlestown, Connaught and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reported 6 minutes ago

  Hi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.

• 
  Ruth Seager (@ruthseag) reported 6 minutes ago

  @ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…

• 
  Callum (@Callum416577678) reported 7 minutes ago

  @ThreeUKSupport how do you feel scamming thousands of customers for 1000s when a device is paid off and you keep taking payment for the device my elderly mother is a victim and is our £900 with nothing you can do can’t wait to cancel all 9 phone contracts me my family and friends

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 8 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 10 minutes ago

  Many thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.

• 
  Legmo2 (@Legmo_2) reported 17 minutes ago

  @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

• 
  Chris Bunnett (@chrisbunnett) reported 17 minutes ago

  @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.

• 
  ShadowBakura_ [Cal] (@ShadowBakura_) reported 18 minutes ago

  @ThreeUKSupport since joining my signal has been awful - locked in for another 18 months is there any work around to this ?

• 
  mark (@deligatedgeek) reported 21 minutes ago

  I ask @ThreeUK about failing over to @VodafoneUK as they advertise and they said it will take years for this to happen. They advised me to get a PAC and go to another supplier. @Ofcom are three obliged to fix faults of their own network?

• 
  Andrew King (@AndrewK96188346) reported 24 minutes ago

  @ThreeUK Your internet is dog **** your customer service is even worse you offer lies an false promises