3 (Three) outages and service status in Castlerea, Connaught

Problems in the last 24 hours in Castlerea, Connaught

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castlerea, Connaught and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ailsa (@Ailsa56202286) reported 6 minutes ago

  Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

• 
  Robert THOMPSON (@RobertT63939769) reported 8 minutes ago

  @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

• 
  Mark Chappell (@MarkChappe93649) reported 11 minutes ago

  @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

• 
  Dripping Tap (@tapdripping) reported 11 minutes ago

  @ThreeUK I’m in Burry Port SA16 0RS There is zero mobile signal either 4G or 5G Can you advise when it will be restored?

• 
  Sassy (@lyeuhm) reported 18 minutes ago

  @stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating

• 
  Baz (@49_timelessness) reported 19 minutes ago

  @ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!

• 
  ⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported 23 minutes ago

  @ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?

• 
  John F (@JohnF74683580) reported 23 minutes ago

  @ThreeUKSupport is there a problem in Coventry CV2 area as unable to call or receive calls, the whole network is down affecting my work

• 
  Álvaro Pétrus (@AcgbPetrus) reported 23 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Glen & Jo (@LashbrookLushes) reported 24 minutes ago

  @ThreeUK home broadband in BN24 absolutely useless today. Please sort it out or give me a refund #fail