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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (43%)
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Buffering (22%)
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Crashing (16%)
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Sign in (16%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Springs |
Playback Issues | |
 Lucknow |
Crashing | |
 Ashburn |
Playback Issues | |
| Amherst |
Crashing | |
| Martinez |
Buffering | |
| Oklahoma City |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Cool_Art_Explorer
(@CoolArtExplore1) reported
@The0ude @PrimeVideo @LOTRonPrime Gave it two episodes out of morbid curiosity. People didn't need to complain about the casting or the disregard for Tolkien's lore. The very foundation of the show was rotten with some of the worst dialogue, story, pacing and acting I've seen and my gf made me watch batwoman.
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HopefullyNotButProbably
(@HopefullyBut) reported
@PrimeVideo I think I'll wait until a studio gets the rights to all of Tolkien's work and make a true adaptation. Most of the stuff in this show isn't based on anything Tolkien wrote.
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Danny O'Neill ⭐ ⭐
(@DONeill90) reported
@TrippyCFC @PrimeVideo @Virgin It was awful!
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Andrew Harrison
(@AndrewHarrison) reported
@benhearn77 bang on. @PrimeVideo is absolutely ****. Shouldn’t have the rights to these games if they can’t sort out the stream quality.
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Black & White Stripes ⚫⚪
(@b1anconeri) reported
@sportbible My only issue was the overall quality of the picture, which was occasionally blurry & had some buffering. This really needs to be shown in 4k or at the very least, consistently buffer-free HD. Aside from that the Commentry & punditry teams were excellent 👌 @PrimeVideo
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Liverpoolfan6
(@Liverpoolfan63) reported
@PrimeVideo need to sort the quality of your live football coverage, buffering and lagging constantly, whilst on strong wifi. Strange
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Sly Boots
(@TBSntrict) reported
@IanOfArcadia @PrimeVideo No. It was pretty consistently terrible.
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Helen Clarke MBE
(@helenlclarke) reported
@PamMelbourne @PrimeVideo Agree. Bournemouth Southampton is terrible. All you can hear is the away fans really loudly meaning the lovely Connor has to keep apologising for bad language. Better game at Man Utd as well!
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Eric Varona-Nava
(@nava_varona) reported
@PrimeVideo your app on fire stick is terrible. It keeps crashing and won't play videos. Don't even get me started on Thursday night football 🤦. Is this what I'm paying for? I don't even want to bother with it it's such a pain to watch anything
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Arnold Rutkiewicz
(@ArnoldRutkiewi1) reported
@PrimeVideo @LOTRonPrime The worst people I've seen in a long time and we somehow got more of them than of forging the rings. The writing is plain bad with this one
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GTArobbie
(@GTArobbie) reported
@primevideo liverpool match picture quality was spot on, switched over to the United spurs game and the picture quality is terrible!
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Perry Wolf
(@plwolf74) reported
@PrimeVideo @LOTRonPrime How can we have faith when there's no quality control on the writing. The Harfoots are 100% contradictory to their own motto. Nobody left behind, yet if injured, we won't support you, we'll stick you at the back so you won't slow us all down. If you perish, that's you're lot!
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忍びの虎
(@ShinobiNoTora) reported
@Starbuckeroo2 @Stu_Ov85 @PrimeVideo Yeah, no you just have terrible arguments and I’m not gonna give that garbage anymore watch time. Good on ya for liking it. At least it met your standards
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Anna Mitchell
(@khoshekhthecat) reported
@briangaar @PrimeVideo And the WalMart on New Road is still the worst one in Waco, there was a bomb threat last year if I remember right!
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Orlando Borrero
(@oborrero) reported
@PrimeVideo I have a problem accessing the platform. I’m not in my country and my code arrives at the phone number that I don’t have and I’m trying to communicate with you and I haven’t been able to. I need help to change my phone number
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Brian Curragh 🇺🇦
(@curragh) reported
from
Milton Keynes, England
@SpursOfficial aren’t playing particularly well against @ManUtd but @PrimeVideo the streaming quality is awful - don’t bother with live football if you can’t stream it to us. #MUNTOT
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Jon Wainwright
(@JonWainwright33) reported
Weird how #PrimeVideo picture quality is so much better than #skyhd or even #skyuhd maybe it's my t.v. settings ? Or is it ? ?
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𝖜𝖎𝖑 𝖏𝖚𝖉𝖐𝖎𝖓𝖘
(@WilJudkins) reported
@ThingsByNik @PrimeVideo Haha yeah wore my serbia shirt again (didn’t last time so we’ve both broken that luck). But it went 180p then just buffer loads. Nothing else being used in the house
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Sian Louise
(@siannybuck) reported
@ataylor80 @PrimeVideo @PrimeVideo We found this and also found it wouldn’t work on a second TV within the house but would work on my phone! Very disappointing!!
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Napoleon I
(@PirateSteveYar) reported
@vikimikitoli @DarkHelmetRocks @PrimeVideo -I knew who sauron was from the first moment he was on screen -Galadriel not just being amazing, but everyone else, including her elite elf squad, being awful at fighting -absurdly elaborate scheme to cause a volcano to erupt planned and executed by a henchman -isildur is a putz
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Cyndi Phillips
(@cyndiannn) reported
@LOTRonPrime @PrimeVideo I've tried getting involved in the show but it's not working. Glad to see that I am not alone.
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coonaldospurs
(@JF090218) reported
@PrimeVideo your streaming quality for the Tottenham game is awful, I pay good money for this. Not good enough
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Andrew Spouse
(@AndrewSpouse) reported
@PrimeVideo football stream was terrible tonight. Need to get better servers Amazon. Everyone I know was having buffering issues.
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Jon Wainwright
(@JonWainwright33) reported
Weird how #PrimeVideo picture quality is so much better than #skyhd or even #skyuhd when watching the football, maybe it's my t.v. settings ? Or is it ? ?
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Lee Todd-Swanson
(@LeroySwanson7) reported
@Agar5588 @PrimeVideo @amazon Ours was awful too. On the UTDTOT game. Net speed an average of 100mbps and we get the buffer buffer buffer shenanigans through the majority of the game.
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Wayne Roberts
(@Onesipatatime7) reported
Enjoying the #PrimeVideo coverage of #ManUtdSpurs however the interviewing of the players etc is so poor needs work.
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Brooky54
(@Brooky541) reported
@PWSW19 @PrimeVideo @premierleague Constant buffering for me. Unwatchable. I have Virgin 200mbs internet so don't know what the problem is. I have a Sony Bravia tv which used to be problematic but not for new ones. Shame because picture quality is excellent.
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Sly Boots
(@TBSntrict) reported
@Djquevz @WEFtroller @PrimeVideo How is it not terrible?
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Danny Steiger
(@DannySteiger) reported
@ara1965 @LOTRonPrime @PrimeVideo Been leaving it on anytime we’re note actively watching something else. Anything to help ensure Amazon sees enough viewing hours to complete the story! :) gotta show your support!
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Oscar Marshall
(@AFC_Oscar10) reported
@Reeco7 @PrimeVideo @SkySports Worst take I’ve seen