Barclays status: access issues and outage reports

Problems in the last 24 hours in Worcester, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Worcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  thiswaythat (@thiswaythat11) reported 5 minutes ago

  BARCLAYS! 😡 my card just got declined for £5 and I was next to someone. What’s going on?! @BarclaysUK @Barclays And why do you lot love to do this **** on weekends? I’m supposed to be out tonight.

• 
  derek monroe (@derekmonroe16) reported 11 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  grapefruit&ambers (@Mrslostand837) reported 12 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  josh wilson (@joshwil03947838) reported 18 minutes ago

  @Wibblewobbleyum @BarclaysUK @Barclays Stop pretending it’s not working mate, be honest and say you’ve got 0 p’s

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 25 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Wibble (@Wibblewobbleyum) reported 25 minutes ago

  Barclays bank down again! What an utterly joke of a bank. @BarclaysUK @Barclays

• 
  Lita (@morbidlita) reported 25 minutes ago

  Oh my god @BarclaysUK’s customer support line is one of the most annoying automated lines I have ever phoned 😤 stupid robot woman doesn’t know what I’m saying and still won’t let me talk to a person

• 
  Georgia (@GeorgiaLiving90) reported 26 minutes ago

  @BarclaysUK Hi I have been advised that I can switch my mortgage rate online and I unable to see this as it used to be a drop down any ideas please? It runs out at the end of September

• 
  David Frier-Murillo (@dfriermurillo) reported 27 minutes ago

  @BarclaysUK I paid £149 to Currys plc by mistake last year and I want my money back. What should I do? I need your help and support.

• 
  Phillip Garrett (@phillgar1) reported 34 minutes ago

  @tiggerhw72 @BarclaysUK @Barclays Frustrating! You might want to try contacting Barclays' customer support directly, either by phone or through their website's live chat, to get help with deleting payees. They should be able to guide you through the process or do it for you.