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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Mobile App (37%)
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Transactions (26%)
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Website (17%)
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Login (14%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Fulham, Reading, Norwich, Portsmouth, Sidcup, Brackley, Pontyclun, Bourton on the Water, Hemel Hempstead, Oldham, Keighley, Maidstone, Birmingham, Thatcham and Bodmin.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Transactions | |
| Reading |
Website | |
| Norwich |
Login | |
| Portsmouth |
Mobile App | |
| Sidcup |
Mobile App | |
| Brackley |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@BarclaysUK Hi, can someone tell me how I delete payee’s on the app, or do I need to sign in online to do so? I’ve tried searching and get told “Pay & Transfer>Manage & Track>Manage Saved Payee List. The only matching option I have is Pay & Transfer?
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Carl Wackan
(@CWackan) reported
@BarclaysUK I've just spent another hour, on the phone with Barclays and nothing... so your very consistent, **** in the highstreet, **** on the phone and it would appear **** on here..!
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iDisappear
(@hypocrypto_) reported
My award to the worst bank in UK goes to @BarclaysUK. Worst customer services by far! I am switching banks today and will encourage all my friend and family to steer clear from them. I will also be involving #fca and ombudsman. @Barclays
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Dominic Twyford
(@Dom_Twyford) reported
For what it’s worth, anyone reading this, don’t bank with Barclays. An absolute shambles of a company. Customer service, forget it, they don’t care, they just don’t. @BarclaysUK
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Jane Tilbrook
(@janelouise0911) reported
How long do you have to be kept on hold to speak to customer services @BarclaysUK before you give up. Currently 38 minutes and counting! And no I don’t have the app! That’s going to require another fruitless phone call. My experience with Barclays recently has been awful!
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Malcolm Bacchus
(@BaccmaConsult) reported
Went to @BarclaysUK massive Moorgate branch today. They have no (repeat no) cashiers. What on earth are they thinking about as customer service? They directed me to another branch which I had no time to get to. Are they so poor that they can't afford one cashier in a branch?
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Elisha Woyo🇿🇼
(@vawoyo) reported
@BarclaysUK Is @BarclaysUKHelp giving customers help today? Tried reaching them for 3 hours now, but still no response.
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David Homer
(@DavidHomerOx) reported
@BarclaysUK Literally British businesses that bank with Barclays CANNOT pay in cheques. The staff said they didn't know when you would have the issue sorted, it's been weeks!
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M V Sharma
(@mayank31) reported
@BarclaysUK shocking service!wanted to open a Premier AC, went to branch to chk docs,ws told they did not have the time.called ‘premier’ custcare bcoz sdnly 2 PRMR ACs opened-no docs chkd.I askd to resolve,but they said closing is best,thnkd fr saving me frm moving @firstdirect!
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David Homer
(@DavidHomerOx) reported
@BarclaysUK And you try and chat to someone - the branches no nothing or are closed down, you don't answer the phone and the chat app has the world's worst chat bot that sends you in circles.
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Gareth Roberts
(@OldRoberts953) reported
@nick213 @BarclaysUK That’s so awful, Nick. I hope this gets sorted soon.
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Dominic Twyford
(@Dom_Twyford) reported
Anyone heard of a bank that thinks it’s ok for a customer to have no access to online + telephone banking for 8 weeks? Lots of meaningless messages from people that can’t help @BarclaysUK And complaint buried. #CustomerService #Barclays #BrandExperience
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Harleybabe
(@harleybabe666) reported
@BarclaysUK please can you provide me with an email address as I want to make a complaint. I don’t want to speak/chat online I want to put it in writing and not send a letter in the post. You say on your website that I can contact via email, yet you don’t supply an email address!
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Tom Tulloch-Marshall
(@SommePhantom) reported
@welburnoldfart @BarclaysUK Yo ! - Went there twice last month. One of the most useless helplines in the UK - no bloody help at all. Two subsequent visits to nearest branch were not at all helpful - very negative attitudes. Unfortunately "customer service" in the UK is largely a time-wasting joke. 🤬
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Matthew
(@briggs84) reported
@BarclaysUK customer service is shocking. Hot day yes, but an absolute tool in bank today.
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Steve
(@oakcott) reported
@AliRom49 @BarclaysUK Knowing @BarclaysUK they'll probably prevent the problem you have had reoccurring by closing your branch!
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Tim Bates
(@Stump4uk) reported
@Barclays @BarclaysUK @BarclaysUKHelp Do you not support the use of Barclay debit cards with Google Pay / Wallet on a mobile device? Can't set mine up as says you - as a bank - don't support it? The Barclays app for mobile contactless payment is rubbish...
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Lenny Bayno
(@BaynoLenny) reported
@BarclaysUK @Barclaycard is anyone actually working today? I cannot get in contact with anyone via phone, chat or email. #frustrating
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Johanna Kaschke
(@KaschkeJohanna) reported
@nick213 @BarclaysUK a problem for many, has your dad tried the banking app? It's often easier to use than online banking
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Sam Thompson (Samsformers)
(@66SamThompson) reported
@BarclaysUK please can you help me with paying in a cheque on your app. The photo feature is terrible, I can’t possible take a clearer straighter image and the app distorts it. Any suggestions?
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katie K
(@kaotica_72) reported
@BarclaysUK why am I repeatedly getting “bad request” when I click log in on online banking??
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Mini-Ruggers Limited
(@Miniruggers) reported
@BarclaysUK you are an absolute shambles. Piss poor customer service that even some of your own agents are disappointed by. You couldn’t even arrange a piss up in a brewery.
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Mischa Butler
(@Gran9ard) reported
@BarclaysUK Hopeless visit to Tunbridge Wells branch today. Organised chaos. Waited 20 minutes to see someone. Not enough staff. Gave up & left without sorting out the problem. Staff also dressed in their own clothes and very unprofessional in jeans and inappropriate clothes!
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Samir Khan
(@Samkhan2728) reported
@BarclaysUK - Got an alert of 2 transactions made on my card. I have been trying to reach your fraud team (chat and phone) for close to an hour now, but no luck. Pathetic service.
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Stephanie Collins
(@Steffelsx) reported
No support from @BarclaysUK for mortgage prisoners without an EWS1 form. We need more support for these circumstances which are outside our control. @PeabodyLDN not doing enough to acquire the form. What are leaseholders expected to do?
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LSPC Rendering
(@lspcrendering) reported
@crimlawuk @financialombuds do see it that way they think forgery and by @BarclaysUK was a error😳you cant make it up
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Lady with the little Green Car.🚗💚
(@vintagebabe3535) reported
@moreton_ian @BarclaysUK Terrible isn’t it 😡
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John Ryan
(@welburnoldfart) reported
If ever you want to waste hours of your life in a circular argument with the worlds most unhelpful organisation, then open an account with @BarclaysUK ! Utterly appalling service.
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josh heslop
(@joshheslop3) reported
@BarclaysUK i cant log in online because you always have errors to sort banking but i can wait in a 30 min queue and be asked to donate to ukraine?
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Vince Gedge
(@VinceGedge) reported
@Barclays @BarclaysUK @Barclaycard You do not listen and don't give a SH%& about your customers or their loyalty. An embarrassment to customer service 2:07 i spent on the phone yesterday...just do what the computer says team. great job 😱😴😵🥴👺💩