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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Login (25%)
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Website (23%)
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Transactions (20%)
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Mobile App (20%)
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Withdrawals (10%)
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Transfer (3%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Birmingham, London, Rochford, Manchester, Aylesbury, Enfield Town, Peterborough, Mold, Rochdale, Leyland, Bridgend, Hatfield, Wallsend, Glasgow and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| London |
Withdrawals | |
| London |
Mobile App | |
| Rochford |
Mobile App | |
| Manchester |
Login | |
| Aylesbury |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Claire@BirminghamReSister
(@ReSisterBirmin1) reported
@BarclaysUK hey barclays can you DM i need some help
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Princessunimummy
(@Princessunimum1) reported
@BarclaysUK why do you offer a chat feature if none of your colleagues reply apart from to tell me who they are and they are ‘happy to help me’? I’ve been trying for 2 days to resolve a minor issue and none of your colleagues have managed it yet 😤
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James Fletcher
(@JD_Fletch) reported
@BarclaysLDN @BarclaysUK Now have the cheek to call me a ‘valued a customer’ and talk about ‘world class service’ whilst offering me 1% back. As if I’m going to stay a customer.
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matt bind
(@bind_matt) reported
@BarclaysUK I can receive my new card but these went unanswered. Calling Barclays has also been A dead end Because I cannot get through one of the security questions. I have emailed them. We end up going round and round in circles. I challenge Barclays to help me solve my problem
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Bieg Bhagani
(@BhaganiBieg) reported
@BarclaysUKHelp @Barclays @BarclaysUK Made a significant complaint back in middle March, still no resolution! Kept demanding money from my father who had passed away,even after informing this continued! No care given to my family. This bank is shocking! Please help!! 😡😡
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Jackandbill
(@Jackandbill) reported
As a @BarclaysUK customer, I call on Barclays to stop bankrolling the destruction of our planet. Phase out fossil fuel funding now!
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Dave Bassnett
(@DaveBassnett) reported
@BarclaysUK here’s an idea, just shut all your branches and don’t waste people’s time. The only thing you can BANK on with Barclays is **** customer service and customer care!!
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Kang
(@Kang83803404) reported
@BarclaysUK Been to the branch and was asked to try app, app asked me to return after 8 10 days and now it has been 1 month. Been calling the support for a whole 30 mins Can you guide me on account creation for an international student in the UK? Urgent. Thanks
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Jason Cook
(@jckopking) reported
@BarclaysUK hello, could someone please help me. Our mortgage account is in the balance following a build up of arrears. We've been authorised an interim interest only period. We are still waiting for confirmation and I cannot get through on the phone and getting concerned.
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Harry
(@Harriso56428506) reported
@BarclaysUK I been with Barclays for 15+ years and the one time I ask for help they turn me down. Honestly why did I stay loyal to such a disloyal bank!!!!!!!!
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Katie Harris
(@Katieharris15_) reported
@BarclaysUK @Barclays such a shame you are now using @Brightstar for your insurance, their service is awful!! I’ve been waiting for over an hour to speak to someone to make a claim after the website is coming up with errors #awfulservice #wasteoftime
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David G
(@DavidJenkins83) reported
@BarclaysUK on the app I can access statements for all my account but one. Please can you help
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Jake Phillips
(@JakePhillips05) reported
@BarclaysUK Your live chat help via your app is the most usless thing I have ever used!
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Tom
(@Sabat0m) reported
Anyone having issues with the @BarclaysUK app not loading?
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Daisy
(@Daisy75566358) reported
Would like a “certificate of interest paid”, robot doesn’t understand, put on hold forever until a human said it’s wrong department, then put on hold again for another eternity, then wrong department again....has been like this since 10th May! #**** @BarclaysUK
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Daisy
(@Daisy75566358) reported
@BarclaysUK Would like a “certificate of interest paid”, robot doesn’t understand, put on hold forever until a human said it’s wrong department, then put on hold again for another eternity, then wrong department again....has been like this since 10th May. What service?
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matt bind
(@bind_matt) reported
@BarclaysUK I am finding it impossible to deal with Barclays. My debit card expired and my only access to my banking was via the online pin sentry system. unfortunately I live in Cape Town and therefore Unable to visit a branch. I have sent letters providing my new address so
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Bez
(@Bez65383122) reported
@BarclaysUK @financialombuds They don't even open complaints or as I found out on the last call got asked for a reference number ? Didn't even know that was a thing as nobody had mentioned it . Mentally I'm drained through this and I need your help @financialombuds
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Ellen
(@WinnieWoodles19) reported
@BarclaysUK Drove into Guildford from Godalming because you closed Godalming branch, to pay euros into my account only to find Barclays tills open at 10am! What? 10am? NO CUSTOMER SERVICE AT ALL! Who will pay for my wasted time? £120- per hour please? V poor service.
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Bez
(@Bez65383122) reported
@BarclaysUK @financialombuds I need your help with Barclays . I have been lied to by two managers , promised compensation which never arrived , lied to by 6 agents and this all started two weeks ago when all I wanted was a new card being sent which still hasn't been done .
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Daisy
(@Daisy75566358) reported
@BarclaysUK wake up and help your customers
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JustCoupleComplaints
(@JustCoupleComp1) reported
@BarclaysUK your customer service is shocking. How you can treat your customers like this is disgusting. Can someone help?
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Jake Phillips
(@JakePhillips05) reported
@BarclaysUK @BarclaysUKHelp Your live chat help via your app is the most usless thing I have ever used!
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DavidBret Biographer, WGA
(@DavidBret) reported
@BarclaysUK Shops back to normal. All other banks back to normal. Barclays operating 13 hours in a week. Why should you be different? Rubbish service.
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Blackstar
(@carlldne3) reported
@BarclaysUK unbelievable. Barclays close most of their branches .yet still only allow 5 people in at Castlepoint Bournemouth. Leaving the elderly and vulnerable out in the cold wind and rain in queues .Only 2 staff on . Piss poor service trying to force people online !
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Reece
(@ReeceCancho) reported
Good morning @BarclaysUK I’d like to close down my account as you are not supporting Palestine. This is disgusting
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Martine Le Fay 🧚
(@MartineLeFay) reported
@BarclaysUK Any ETA on fixing the Chat function on the app? Technical issues all afternoon and still ongoing.
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sandrasheveybooks.wordpress.com
(@sandrajshevey) reported
@BarclaysUK TCR branch...bullying of customers..so Barclays is now a Qatar-American bank (major shareholders)..it promotes diversity..great! But how bout some courtesy toward customers..on one occasion I was shouted down for ALWAYS BEING IN THE BANK. Today, with counter staff of
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Daisy
(@Daisy75566358) reported
Help me! @BarclaysUK Would like a “certificate of interest paid”, robot doesn’t understand, put on hold forever until a human said it’s wrong department, then put on hold again for another eternity, then wrong department again....has been like this since 10th May!
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subbuteo legend
(@subbuteolegend) reported
@BarclaysUK absolutely awful mortgage service you have (haven’t been declined) just a really bad service