Barclays status: access issues and outage reports
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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Problems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
- Login (28%)
- Transactions (24%)
- Mobile App (24%)
- Website (20%)
- Transfer (3%)
- Withdrawals (1%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Northampton, Milton Keynes, Liverpool, Horsham, Holywell, Rochdale, Aylesbury, Chichester, City of London, Leicester, East Dereham, Bournemouth, Alnwick, Bristol, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 5 hours ago |
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Transactions | 6 hours ago |
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Transactions | 9 hours ago |
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Login | 10 hours ago |
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Transactions | 10 hours ago |
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Login | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Luke (@Luke47865392) reported@BarclaysUK when is your live chat service going to be working again? Very frustrating, it has been down for weeks
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WelliXL (@WelliXL) reported@HSBC_UK Not good enough is it? How many more disruptions are we due to expect? This isn't just a disruption of service this effects everyday life for most, especially as we're being pushed into cashless and ai bot customer service. Do better. I don't see @BarclaysUK having issues
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The tablet (@247SecurityManc) reported@BarclaysUK @Barclays Your app and phone system are not working. Please repair.
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Natalie F (@Felion84) reported4 months since my Barclays account got closed (my error) and still haven’t been able to reopen an account. It’s such a shame @BarclaysUK because prior to this the customer service was always great!
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Muhammet ATALAY (@muhammet_atalay) reported@BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "
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Cerys Nomi (@axlrosewales) reported@BarclaysUK great my card aint working in shops or cash machine
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Tom Munns (@TomMunns1) reportedLooks like there’s an outage at @BarclaysUK . Lots of people reporting they are having trouble using cards. Mines been declined four times
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Sabs (@sabs0297) reported@BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!
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Saumil Chakraborty (@Reds_manutd10) reported@BarclaysUK I have been trying to reclaim my money back after barclays suddenly closed my bank account. I tried to use the barclays reclaim non-uk form. Nothing seems to work and even the customer care number aren’t able to help. What service are you providing?
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🌸 EMMA 🌸 (@EmmaaAsh) reported@BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.
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Warren Peters (@wizza_wozza) reportedHi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail
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Jema (@jemmabondc) reported@BarclaysUK I would like to report a scam. A representative pretending they were from Debenhams convinced me to open a Lemfi account to obtain a refund, but I've since discovered they are fake. Is there a way I can get it back and block them?
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Tim Lewis @Stoneham Press (@StonehamPress) reported@BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.
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Lisa Smith (@la_smith101) reported@BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks
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Damon (@smthers) reported@BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?
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The State of Things (@stateofthingsuk) reported5/🧵 Now @BarclaysUK wants to close our account and close down the subject, even though they have handled proceeds of crime by Iraqis who continue to try and extort money from us. You only get help from @TheFCA if your name is @Nigel_Farage when it comes to de-banking.
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h (@HusseinKhalid_) reportedGenuinely never experienced a customer experience or service as bad as @LikewizeRepair @BarclaysUK @BarclaysUKHelp
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MGZMaybs (@MonsterGZ_Maybs) reported@BarclaysUK any reason I can't add or manage my open banking settings online or through the app? Just keeps saying technical error?
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Mat (@lotharmat) reported@rcgarage280328 I've also had a good experience of @BarclaysUK customer services recently with a dispute due to incorrect payment details sent. Very impressed!
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Andy Lowe ◣ ◢ 🇬🇧 (@MrAndyLowe) reported@BarclaysUK Hi Barclays, just to advise that the 'Future Payments' function, accessed via the Pay and transfer > Managed scheduled payments menu on Online Banking appears not to be working at the moment. The link seems to be broken.
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Alli Scott (@scottalli11) reportedYet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman
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grapefruit&ambers (@Mrslostand837) reportedAnyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!
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derek monroe (@derekmonroe16) reported@Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.
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Phillip Garrett (@phillgar1) reported@tiggerhw72 @BarclaysUK @Barclays Frustrating! You might want to try contacting Barclays' customer support directly, either by phone or through their website's live chat, to get help with deleting payees. They should be able to guide you through the process or do it for you.
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Gerry's Kitchen (@Gerrys_Kitchen) reported@BarclaysUK help required. Trying to verify account in the app but telephone number not matching. I can't call as lost voice through cancer treatment. How can I update and finish registering as app,?
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Greg Miles (@itsgregmiles) reported@BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat
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James Roberts (@JamesRoberts330) reportedHey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙
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WallyBingBang-1215 (@ChiefSeattle14) reported@BarclaysUK I contacted Barclays to repay an old loan of £5k. I do not have an account or sort code. I said can you use my name, address, DOB,to identify me. He said I need the ac + sort code or I can’t help you. I said “do you want your money or not” Get stuffed Barclays 😡
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Rachel Collinson (beta) (@rachel_shares) reported@BarclaysUK I'm at the end of my tether with trying to access your mobile app on behalf of somebody else using lasting power of attorney - can you please help?
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BINGE GOD📺👀 (@midorinokenja) reportedAnyone else’s @BarclaysUK app been complete dog **** the last couple months? Constant ******* glitches, stupid messages about jail broken phones even when your phone isn’t jail-broken? I cannot ******* stand it, recommend a better bank cause in all ears