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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Transactions (29%)
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Mobile App (28%)
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Login (19%)
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Website (12%)
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Transfer (11%)
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Withdrawals (1%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Leeds, Port Talbot, Biggleswade, Porthmadog, Hammersmith, Cricklewood, Darlington, Stoke-on-Trent, Magherafelt, Worthing, Telford, Rickmansworth, Slough, Crewe and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Transactions | |
| Port Talbot |
Transactions | |
| Port Talbot |
Withdrawals | |
| Biggleswade |
Mobile App | |
| Porthmadog |
Transactions | |
| Hammersmith |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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XMR
(@omfell) reported
@BarclaysUK trying to open a Premier Account but the website tells me I have to use the App, the app doesn't let me do anything beyond my current credit card... the online help is for Apple users only... not feeling the love
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SassySoulChild
(@HerSassyAF) reported
@pmw_77 @Barclays @BarclaysUK have problems with payments that they're not admitting to or addressing. I've had the same. They have £2k of my money and my bills haven't been paid
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Mark Abdy
(@abdy_mark) reported
Wait on hold for 15-20 mins for @BarclaysUK to answer the phone gor a simple query, get through to George, who promptly cuts me off 🤬. I suppose I’ll have to start again. Good customer service? #pathetic
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Lucy C
(@lucy230114) reported
@BarclaysUK I went and drew money out of a @santanderuk cash machine but never got the money! I’m now down on my account and have no money! Can’t get through to anyone and the app doesn’t help at all! Not happy
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h3nr7
(@_h3nr7) reported
@BarclaysUK suddenly lost all access to banking app with RG21K error. Frustrating when support is unreachable over weekend and abroad.
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Charmi Shukla
(@_ShuklaJi) reported
@BarclaysUK I'm trying to reach your customer care regarding issues with debit card txn for 4 days now without luck. Tried everything - app, website.. everything redirects me to your call line which keeps me on hold for 20+mins and then disconnects.
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Kat
(@tarr_kat) reported
@BarclaysUK so disappointed with the service from Barclays re my mortgage. It’s been one mistake after another!
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GM Jordan
(@GM_Jordan) reported
@IanDunt And the really crazy thing is the banks that gave him a huge chunk of money do it. Barclays being one, if I was a @BarclaysUK customer I would be asking some serious questions & thinking about changing banks.
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jodie mc 🐝
(@jodie702) reported
@BarclaysUK bank is absolutely diabolical they close all local branches then the 1s we end up traveling to can not issue money because staff on lunch break. Ridiculous!! 🙈
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Matthew Beard
(@MatthewBeard14) reported
@BarclaysUK @Barclays I am a new customer and already regretting the switch from @CooperativeBank. Coop always answered the phone within 5 mins. Your call centre takes 40 mins+ and the chat function on the app just doesn't work.
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Anne D
(@JUSTMYSAY) reported
Isn't it about time @BarclaysUK used some of their obscene profits to hire more staff and create a better experience for Us the paying customer? People don't have 45 minutes of their time to waste making important calls. Why do we allow them to get away with this?
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MarkM
(@MarkM1177) reported
@BarclaysUK You also need to make sure you’re not a new customer within the last six months otherwise they won’t let you switch product to the credit card. For no valid reason apart from “it’s our policy”. Pathetic.
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☄️James B☄️
(@jamesBl4c) reported
@Tiiii69 @Hammond3756 @BarclaysUK It says 72% in the advert. It’s advertised in black and white. Also are you a troll for Barclays as you seem to want to support robbing banks!
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Lauren Hamilton
(@1989Lolly) reported
@BarclaysUKHelp @BarclaysUK Horrendous and unprofessional customer service from you. Providing us with a written 6 month mortgage offer and then reducing it to 2 weeks. Thank you for taking away the perfect new home for my young family. Well done you.
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Ian French
(@ianfrench13) reported
The more @BarclaysUK hound me to get 'the app', the more suspicious I become of their motives for it, therefore the more I will dig my heels in and not get it! I tell them often & they respond with fluttering eye lashes and say 'but we're just trying to help. Go on, try the app'
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UrbanLegend
(@UrbanLe21778628) reported
@BarclaysUK I love Barclays UK Help. They express their concerns and then do sweet FA to address them. You might as well talk to the wall.
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Huw
(@SeawallDidHim) reported
@Barclays @BarclaysUK what’s going on with your app? Been using it for years then last night says problem registering please visit a bank with two forms of identification? My nearest branch got closed down so that is now a bit of a trek
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Joe Kelly
(@nolbert622) reported
@BarclaysUK Don’t forget Barclays increased their overdraft fees to 35% . Banking charges = Big bonuses but all banks screw the Customer . However all Banks rely on financially illiterate customers. I blame the education system . All children should be taught finance and financial planning
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StrongestSmile
(@strongest_smile) reported
@BarclaysUK nearly an hour for a call back and half way through the call it cut out how come she didn’t ring back? Very poor customer service
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☄️James B☄️
(@jamesBl4c) reported
@Hammond3756 @BarclaysUK I don’t give a ****. 72% apr is ridiculous.
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Mark Abdy
(@abdy_mark) reported
Wait on hold for 15-20 mins for @BarclaysUK to answer the phone for a simple query, get through to George, who promptly cuts me off 🤬. Not the first time either when ringing Barclays. I suppose I’ll have to start again. Good customer service? #pathetic
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chucK Taylor
(@chucKTa18902988) reported
@BarclaysUK barclaycard website is having problema with the log in
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Andrea Newton
(@Andreanewton60) reported
@BarclaysUK I have made 3 attempts to call your customer services, each time with a 30-40 min wait, then finally reaching a person only to be cut off when being transferred to another department. Can someone please contact me urgently?
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Dr Alison Pearson
(@alisonpearsonSW) reported
@MarkM1177 @BarclaysUK In our experience Barclays only use “it’s policy” when it suits them - and manage not to follow policy when it’s important for the customer.
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kinski 🇲🇿
(@kinski80) reported
@BarclaysUK I am trying to open an account but the app (on adroid!) crashes every single time AFTER the identity verification process? can you please help me?
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Vijay Joshi
(@Joshi_Vijay) reported
@BarclaysUK Need help regarding one the letter I received, Not able to connect through customer care. Kindly advise.
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Linda
(@Linda19783784) reported
@BarclaysUK Can I get an update on my bank account application? My app appears stuck in 'Identity check' mode for far more working days than I'd expect.
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Phil Bradish
(@BradOwl) reported
@BarclaysUK How can the average working man invest when interest rate is increasing month after month along with everything else that's going up? 😡
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Rachel Fitzpatrick
(@rachel_boreham) reported
@AldiUK can you tell me if it’s your click and collect site or @BarclaysUK fault when I do an order that takes an hour go to payment,gets to verify it’s you by @BarclaysUK that I get an error paragraph come up , it’s so annoying it’s happening a few times now
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joanna 💙
(@iAmTiGerDesigns) reported
@BarclaysUK Why is it impossible to pay cheques in with your app. The @HSBC_UK one works....