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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Login (33%)
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Mobile App (27%)
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Transactions (20%)
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Website (17%)
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Transfer (3%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Manchester, Southend-on-Sea, Bedford, Hackney, Pontefract, Truro, Kingston upon Hull, Sudbury, Liverpool, Cambridge, Haverhill, London, Ruislip, Midhurst and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Transactions | |
| Southend-on-Sea |
Transactions | |
| Bedford |
Login | |
| Hackney |
Mobile App | |
| Pontefract |
Login | |
| Truro |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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nom
(@nommcc) reported
Morning @BarclaysUK , logged into app, all current accounts and savings disappeared, only @Barclaycard showing. No error codes, just blank. Can you please explain?
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Andy Gover 🏳️🌈
(@gover_andy) reported
@BarclaysUK @BarclaysUKHelp is there an issue with the app? My accounts have disappeared 😕
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@LondonTheatre1 🦄
(@LondonTheatre1) reported
@BarclaysUK "We’re experiencing a high number of calls at the moment, which is having a big impact on waiting times." I don't know this can be the case as trying to find a phone number on your website like trying to find a needled in a haystack!
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OUTLIER…
(@Magic__Fingerss) reported
@BarclaysLDN @BarclaysUK can you please help me out here.
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Ellen
(@WinnieWoodles19) reported
@BarclaysUK 3) what did she do, put me through to India who could not understand and she cut me off. Tried to speak to Jess again and she finished work at 3pm and said she would call me Monday. Fat lot of good! Rubbish service. Ended up buying laptop on debit card. Waste of time
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MC
(@mariechantalmua) reported
@BarclaysUK Santosh at the dartford branch was so helpful and gave great customer service we had a chat and she signed me up for life insurance, she also gave me some good advice in regards to banking and general things
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Warren Whitmore
(@Warren_Whitmore) reported
@cyclingjonny @BarclaysUK I'm a customer with Barclays. Now, I want to change banks. However, I imagine that I would still be subjected to woke advertising, whatever bank I joined.
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****-mum
(@maxiv45) reported
@BarclaysUK is there a problem with online banking right now?
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VicP Ech
(@vipecmi) reported
Shoutout to @BarclaysUK for continuing to send me bank alert emails regarding an account I closed 8 yrs ago when I was an Erasmus student in the UK, and asking me to “go to my local office or call” a UK number. When I said that’s impossible because I don’t live there, 1/2
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Mark Tallon LLM PhD
(@MarkTallonPhD) reported
@BarclaysUK been trying for 2 weeks to get hold of anyone over #techpack Having to hold a phone line for at least an hour before I give up. Cannot login, can't create an account, no online chat but you are still taking £14 every month. What are my options here?
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Ellen
(@WinnieWoodles19) reported
@BarclaysUK 3) what did she do, put me through to India who could not understand and she cut me off. Tried to speak to Jess again and she finished work at 3pm and said she would call me Monday. Fat lot of good! Rubbish service. Ended up buying laptop on debit card. Waste of time
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WhatHaveWeDone
(@soaring_value) reported
Problem with mobile app banking, can’t see my accounts , when can you resolve this @Barclays @BarclaysUKHelp @BarclaysUK
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ali
(@aligreen9999) reported
@BarclaysUK I have been waiting to speak to an operator about my mortgage for around 20 mins. Do you have any staff available to help customers today? Could you send me an email I can contact someone on?
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Amanda Fisher
(@AmandaFisher_) reported
.@barclaysUK Absolutely astounded by the lack of customer service in a scam case that targeted my father - no response from customer rep for 7 months. Shocking. #broken #Banking
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Siobhain McDonagh MP
(@Siobhain_Mc) reported
Mendacious or just don’t care- which is it @BarclaysUK? Closing a branch in Mitcham town centre with years on the lease & occasionally parking a van outside to help customers who don’t, can’t or won’t use online banking…but appointments need to be made ONLINE🤯@GillManly
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kevster
(@keviniddles) reported
@DipoAW The @BarclaysUK App is still broken on #android12 of you use their credit cards so wouldnt get too excited!
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Cheryl
(@973Cheryl) reported
@BarclaysUK I am unable to access my account details/ balances via the app this morning. I have checked the app status online and it notes that all Should be working?
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Josh Stone
(@stone_hotm) reported
4 hours on the phone for @BarclaysUK to say they can’t help @BarclaysUKHelp shocking. She will be leaving them and going to @firstdirect
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Richard Jones
(@wheelie38) reported
@BarclaysUK online banking asks for eight digit code but mobile pinsentry only gives six, can you help. Very confusing for disabled and elderly people.
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Wayne Enstone
(@Wayney_woo) reported
@Barclays @BarclaysUK @BarclaysUKHelp - takes your money by direct debit in error (by them) not giving back through direct debit indemnity scheme! This is theft!!
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Ellen
(@WinnieWoodles19) reported
@BarclaysUK 2) got onto the App to explain and then got a message “call us” so I did and the phone message says, “ use chat “ do I tried again. Finally spoke to Jess in phone who promised to help and I said don’t pass me onto fraud dept because I want to raise complaint.
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Mukesh Singh
(@tomarmukesh) reported
@BarclaysUK Opening a bank account in Ely Cambs is taking a full month, still mobile app is not working. 4 visits to local branch so far. By default you open 2 accounts? (1 closed now) Each time you had made copies of same sensitive personal docs, are you destroying them?
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Ellen
(@WinnieWoodles19) reported
@BarclaysUK 1)Once again absolutely abominable service (loosely called service) from Barclays. Have now been on the phone for 1 hour 55 mins!! Ordered a Barclaycard to buy a new laptop from John Lewis. Received card, activated it and payment declined!
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Sarah
(@p0sht0ttie) reported
@BarclaysUK you’ve just sent me a survey to complete about #businessbanking and my views… you dumped me during COVID claimed you couldn’t help now you’re #bullyingme with constant messages my #mentalhealth has gone to pieces because of @BarclaysUK
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Dr. J Onyancha
(@JayOnyancha) reported
Unacceptable customer service experienced over the weekend @BarclaysUK Fawcett street branch in Sunderland. Condescending and dismissive attitude from a staff member I have ever seen in the last 10 years as customer #BlackHistoryMonth
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Bernie Robinson
(@Wyres67) reported
@BarclaysUK are there issues with the online banking side of things this #weekend? I am struggling logging on to do any banking.
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Geoggy 💙
(@Geoggy11) reported
Felt a bit sad deleting the @HSBC_UK app this morning after joining them as the Midland on my first day at polytechnic. But that’s where poor service and nearly destroying a house move due to a mortgage advisor drawing ridiculous conclusions gets you. Hello to @BarclaysUK 👍🏻
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Tobias Kauer
(@tobi_vierzwo) reported
Hey @BarclaysUK, I'm a customer and I need to talk to you. But how? Secure messaging via online banking was discontinued. I can't use your app without an UK mobile number. I would like to not pay international call fees to wait in your hotline. Help?
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d.ham
(@d1h1975) reported
@BarclaysUK hi.@Barclays credit card disappeared from the app ! What’s happening.? Can you resolve the issue?
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Michael Grainger
(@Smeg4Brainsuk) reported
@BarclaysUK & @Barclays To report a lost or stolen card your site says "Lines are open 24 hours a day, 7 days a week." But this is not true, they shut at 5pm on a weekend, I have had my card lost/stolen and cannot cancel it! Tried logging it through my wifes app, but no good!