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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Transactions (40%)
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Mobile App (32%)
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Login (16%)
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Website (12%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Oxford, Bicester, Kelso, Manchester, Southend-on-Sea, Bedford, Hackney and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Website | |
| Bicester |
Transactions | |
| Kelso |
Mobile App | |
| Manchester |
Transactions | |
| Southend-on-Sea |
Transactions | |
| Bedford |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Barry House
(@sucksfacebook) reported
@BarclaysUK literally everyone in your manchester branch walking around with laptops but no one available to help your customers?!?!? Queued up three times!!!
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Shivani Lamba
(@_shivanilamba) reported
@BarclaysUK Getting an error code when I attempt to renew my feed in Xero using mobile pins entry. I think it might be locked. Can I DM you to assist, please?
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Norbert Styles
(@NorbertStyles) reported
@BarclaysUK @kebablog Is anybody working there these days? - I am getting zero reply - just being told to call back later
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Crissy
(@Crystalgmcd1) reported
@BarclaysUKHelp @Barclays @BarclaysUK Months of stress & mental frustrations, no one has sorted my card issues? Single mother stranded with a toddler in another country & can't use my card. My ONLY resource & help. BEYOND RIDICULOUS. Gonna take this to the media now. Fed up.
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Linny
(@Bubtok) reported
@richtrill @BarclaysUK Haven’t you noticed, most companies and services are the same now. You can’t actually speak to anyone and the online ‘help’ consists of a choice of their own questions (that mostly don’t cover what you want to ask or say). Soul destroying ...and Gov’t should legislate against it.
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tracie-a
(@Tracie_a) reported
from
Birkenhead, England
@BarclaysUK please can you advise if you have a problem with the Barclays app at the moment?
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Stephanie
(@shennners) reported
@BarclaysUK Hi, I'm trying to withdraw money from my ISA and can't, your app chat no one responds and your phone lines just tells me to use the app chat. Could you help me please? I need to withdraw by tomorrow for a purchase. Thanks in advance.
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Joan Roberts 💙
(@thisisjoanie) reported
@BarclaysUKHelp @BarclaysUK Your bereavement services for business customers is appalling,as if my husband dying isn’t hard enough I have to try and deal with systems that don’t work even though some of your staff try. Please help.
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Joel B
(@customjay) reported
@MrRedPyramid @BarclaysUK We shall see. I have no problem giving them a chance to put it right. But being told by Barclays themselves “this is fine, you have no grounds for complaint” then the insurance team giving me £20 but that it was “resolved within their guidelines” does make me wonder.
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Terry Bates
(@terrybates1956) reported
@BarclaysUK Hi I have locked myself out of internet banking because I have forgotten my memorable word , I have attempted to use the chat function on the app but it's not there any help ideas appreciated.
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Qi Zhang
(@QiZhang61356486) reported
I am shocked @Barclays quietly took all money from my account out without notify me in any way and I am now stuck miles from home with no money. Haven't eat anything and walking in the rain and dark. Tried at the branch and called. no one can help. @BarclaysUK @BarclaysUKHelp
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Nigel Leman
(@Lem0) reported
Barclays Mobile app issue, when you try to search transactions the app bombs out @BarclaysUK
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Rob Gillam
(@RobGillam) reported
@BarclaysUK blocked my card, it's good that transactions are checked for fraud, but it's not acceptable to block a customers card and then expect you to call them !!!
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Sian Wood. Grow Your Local Business.
(@Attencon) reported
@BarclaysUK Communicating with you is impossible. Secure messages down. Chat down. Repetitive music on hold causes brain damage. Now after wasting an hour I'm just cut off. Just waiting to see if the person I was talking to has enough pride in his work to call me back. Doubt it!
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Nathan Jarvis
(@NathanJarvisMD) reported
@BarclaysUK both of my current account cards have stopped working through contactless. One of them is only two months old. Is this a Barclays wide thing or do I have to replace both cards?
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Alfama
(@Alfama_goa) reported
@BarclaysUK hello is the website down? I cannot go beyond my account landing page
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Hannah
(@hannah8jordan8) reported
@barclaysuk your service is shocking! 2 months of calls and signing forms, daily branch visits and many calls to many depts and the issue is still not resolved. I have put in a complaint on 15th October and still haven’t heard from you. I would appreciate a response.
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Julian Bassett
(@bassett_julian) reported
@BarclaysUK Hello, I tried to phone Barclys but it just says use the chat function on the app, where "colleagues are waiting to help". But it's just a computer thing, and useless. Is that the thing I'm supposed to be talking to?
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Steven Cowie
(@StevieCowie) reported
@BarclaysUK I am in need of Help regarding my mortgage application. At every point there is a hurdle and 6 weeks later I still have no offer guaranteed and can’t seem to progress further. We have moved off a fixed rate after being promised we will not be out of pocket we will be!
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Alex McCann
(@MelodexMusic) reported
@BarclaysUK I’m a Revolut bank customer, am I right in thinking they store their customers money with you?
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Jane Edwards
(@janiesprogget) reported
Sitting in a room with three Trustees and our clerk with two phones calling, waiting for @BarclaysUKHelp @BarclaysUK to answer and help us. 25 mins on one line, 10mins on the other. Nightmare and dreadful customer service.
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S T E - M C G R E A L
(@SteMcgreal) reported
@BarclaysUK please add Google pay to ur card so we don't have to login every single time to buy stuff
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Prof.Petro Nicolaides
(@PetroNicolaides) reported
@BarclaysUK your online isn't working. Repeated security problems. Tried to call through the app. Your options chain leads to a recorded message that this can be resolved through chat. Chat is a robot....8 minutes to "chat" to a human. Still waiting 21hrs later. POOR @Barclays
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Yoshida Kenshin
(@yoshida_kenshin) reported
@BarclaysUK what is the cash withdrawal limit from your self service machines?
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Joel B
(@customjay) reported
So the latest update from @BarclaysUK in response to not being able to repair my phone and making me wait 28 days for a replacement, meaning I had to spend £1000 replacing my own phone is to compensate me £20… Twenty ******* pounds for 28 days of no working phone!! 😡😡
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Kate Chapman
(@_KateChapman) reported
Less than impressed with the upgrade to the @BarclaysUKHelp cheque scanner. Impossible to pay them in online now. Why did you have to change it?! Local branch closed so now I'm going to have to trek miles to pay it in. @Barclays @BarclaysUK Yours sincerely one of unhappy customer
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Joan Roberts 💙
(@thisisjoanie) reported
@BarclaysUKHelp Well Im now on my 8th phone call having to repeat myself which under the circumstances is upsetting - Not great I have logged a complaint but I just want someone to help me - I am trying to redeem a loan not get any money from you - @BarclaysUK
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Isaac Dery|PhD Gender Studies|UCT
(@idery38) reported
@BarclaysUK my card has just expired and I am currently in Ghana. My Mobile PINsentry is not functioning. Any advice on these issues.
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robert fowkes
(@robert_fowkes) reported
@BarclaysUK hi i keep getting error codes and it dosent my 8 digit mumbers when i try to log in
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Jane Farmer
(@janea216) reported
@lspcrendering @BarclaysUK @financialombuds What a lot of 'errors'.