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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

Problems in the last 24 hours

The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Barclays Outage Chart 11/30/2023 03:10

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Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map

The most recent Barclays outage reports came from the following cities: Lincoln, Sunderland, Bromsgrove, Whitley Bay, Cambridge, Walsall, Hemel Hempstead, Kettering, Bushey, Warrington, Milton Keynes, Melksham, Colchester, Swansea and Ramsey.

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City Problem Type Report Time
United KingdomLincoln Mobile App
United KingdomSunderland Website
United KingdomBromsgrove Mobile App
United KingdomWhitley Bay Mobile App
United KingdomCambridge Mobile App
United KingdomWalsall Mobile App
Map Full Outage Map

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

  • andymarbella403 Andy Carter (@andymarbella403) reported

    @BarclaysUK don’t know why we bother with premier banking. Rude cs devoid of any empathy your customer service is pathetic

  • mathewmogs MOG'S 🤘🤘 (@mathewmogs) reported

    Been trying to resolve an issue with @BarclaysUK for Months. Nothing. Well it's been 3 months since there last letter, so according to the ombudsman we're entitled to any losses we may incur due to there hesitancy in the matter. I won't hold my breath though,

  • ajaneyc Jane Chamberlain 💙 (@ajaneyc) reported

    Honestly @BarclaysUK - a queue of nine for one teller. Can’t use the machines as I’m accessing a POA account. Customer service? #harrogate

  • titiangirl68 Karyn (@titiangirl68) reported

    @BarclaysUK just want to say Thank you to the team @ Stratford Westfield. Had problem earlier today with a blocked card. It was sorted in 10 minutes and walked out with the money I needed.

  • aida_kafai Aida Kafai, MD (@aida_kafai) reported

    @Barclays @BarclaysUK @BarclaysUKHelp great to see that none of your customer service assistants answer any call to report a fraud and a crime. Wow! Worse service ever! Shocking

  • dids808 David dids Allen (@dids808) reported

    @BarclaysUK @BarclaysUKHelp I’m having trouble with organisation details please help

  • Melfyx Mel (@Melfyx) reported

    The iPhone upgrade programme is a shambles man, used it since it started in the UK with very little issues, have an excellent credit score with no errors and Barclays declined this years. Why yous like this @BarclaysUK @AppleSupport a just want my new phone 😩

  • warrenshute Warren Shute CFP® (@warrenshute) reported from Swindon, England

    @AlanJLSmith My first company happily banks with @BarclaysUK but they were impossible to open a new account for my second company we went to @StarlingBank and it was opened in a few hours, such a brilliant easy service!

  • khineyphu Khine Phu (@khineyphu) reported

    @zoewoodguardian @BarclaysUK Even though my original mortgage was approved on 14Jun, my solicitor is still waiting for their copy. It has been over 3mths and every time me/solicitor call Barclays, we were told that it is an IT error. I am going to be homeless next wk. @Barclays

  • michael_stephen Mike Stephenson (aka AJ's Dad) Azure MVP (@michael_stephen) reported

    @BarclaysUK after banking with you guys for nearly 30 years its really got to that point where your customer service is so bad that think its time to re-evaluate my options.. Its unsustainable to run a small business with a bank where you cant speak to anyone

  • MorganMarkF Mark M (@MorganMarkF) reported

    @BarclaysUKHelp @BarclaysUK rubbish service again. New pass code doesn't work, online banking doesn't work, an IT issue. Earliest will be Tuesday b4 any help forthcoming Absolutely diabolical. Has to be the worst bank in living memory. Another 40 minutes wasted.

  • dids808 David dids Allen (@dids808) reported

    @BarclaysUK @BarclaysUKHelp i waited for over an hr this morning but never spoke to anyone so I decided to go to my local bank still waiting to see someone only 1 person to help 😵‍💫😵‍💫😵‍💫😵‍💫😵‍💫😵‍💫😵‍💫

  • 148SJ Steven Jolly (@148SJ) reported

    Shocking customer service by @BarclaysUK @Barclaycard 2 hours on the phone to customer service waiting only to be then cut when an agent finally gets to deal with the issue before saying she can’t help and then a online chat which abruptly ends.

  • andrewcollier Andrew Collier (@andrewcollier) reported

    @barclaysUK @barclaycard generally not a fan of customers kvetching on Twitter but given that your complaint process doesn't work I've come here to tell you that when a customer wants to change Barclaycard product but your app won't let them...

  • jonathancreaser Jonathan Creaser (M0XXJ) (@jonathancreaser) reported

    @tug I'm some way behind you at only having a @BarclaysUK personal account for 43 years, but totally agree with you, I received the same nonsense letter from them and am actively looking for a Bank that values me as a customer. Never too old to move to a decent bank...

  • AlanOlive1 Alan Olive (@AlanOlive1) reported

    @148SJ @BarclaysUK @Barclaycard The world was far better when you phoned someone and a real person answered. Now everything's done on the cheap under the mantra of 'an improved customer experience' or some other nonsensical banner. And no, it's not just Barclays.

  • NilsThakkar Nilesh Thakkar (@NilsThakkar) reported

    @BarclaysUKHelp @BarclaysUK Desperately need help!! Trying to refi a mortgage for weeks, lost in Barclays systems hell. Rate going up and about to be charged £1500 extra a month and I keep getting told its being looked at. Help!!!

  • Karuna63430332 Karuna (@Karuna63430332) reported

    @Barclays @BarclaysUK @BarclaysUKHelp Having made over 10 calls to Barclays, being put on hold, waiting for accumulated hours to speak to someone to my complaint being handled after a month with no real resolution. I am left disappointed with the poor service from Barclays.

  • ajaneyc Jane Chamberlain 💙 (@ajaneyc) reported

    Honestly @BarclaysUK -a queue of nine people for one teller. Customer service? #harrogate

  • humayunhussain Humayun Hussain (@humayunhussain) reported

    @Barclays @BarclaysUK @BarclaysUKHelp You have the most ludicrous and protracted phone system for customer services where you do damned best to discourage callers or for them get your app! Well, I wish to speak to someone always as a long-standing customer - so frustrating!

  • Anwar_KA Anwar AlAli (@Anwar_KA) reported

    @BarclaysUK hi.. i was supposed to receive my new card last month but it didn’t arrive. The card i have now is expired and i can’t access the online banking. Tried to call the number no one answers

  • NikkiCa55556770 Nikki Carter (@NikkiCa55556770) reported

    @BarclaysUK ANSWER THE PHONE! Video call is not working. I have a disability & im sick with Covid - I have an emergency … Please just answer the phone #badcustomerservice

  • mazzorbo Ian I Am (@mazzorbo) reported

    I’ve been banking with @BarclaysUK since 1972 50 years! I’m so disappointed by the recent decline in service and contactability Chat facility offline and nobody to talk to. It’s like they’ve shut up shop and gone home @BarclaysUKHelp Time I changed my bank

  • andrewcollier Andrew Collier (@andrewcollier) reported

    @barclaysUK @barclaycard @BarclaysUKHelp generally not a fan of customers kvetching on Twitter but given that your complaint process doesn't work I've come here to tell you that when a customer wants to change Barclaycard product but your app won't let them...

  • Karuna63430332 Karuna (@Karuna63430332) reported

    @Barclays @BarclaysUK @BarclaysUKHelp further to my email and calls I am being asked to call complaints to be told that they can’t help because it’s not their case and my complaint handler is on holiday and I can’t speak to their manager! Unacceptable, very poor service!!

  • huntmj28 Lawrence Hunt (@huntmj28) reported

    @MortgageSusanne @BarclaysUK Have they changed their policy? Their website still states “up to 90 days before” and the rate switch button isn’t visible on the portal

  • hardbugs In plain words (@hardbugs) reported

    @BarclaysUK Just to let you know, your online banking site is NOT WORKING on Firefox (bitmap is stretched and covers card number edit box).

  • jlo_fromdawoo JLo Da **** (@jlo_fromdawoo) reported

    When phoning to report your card lost or stolen, @BarclaysUK automated phone service asks "Please enter your 16 digit card number" High Five ✋

  • CPH83 Christian Hose (@CPH83) reported

    @BarclaysUK very disappointed as a loyal customer you’ve locked me out of my banking app and I’ve spent 45mins and a very large phone bill having to call from overseas to resolve this.

  • mckeith_elaine Elaine McKeith (@mckeith_elaine) reported

    @BarclaysUK I can’t log into my account as the instructions for using the device are covering where I enter the 8 digit number. Also unable to use online chat. Help please.