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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Transactions (31%)
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Mobile App (26%)
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Login (26%)
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Website (13%)
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Transfer (5%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Bicester, Kelso, Manchester, Southend-on-Sea, Bedford, Hackney, Pontefract, Truro, Kingston upon Hull, Sudbury, Liverpool and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bicester |
Transactions | |
| Kelso |
Mobile App | |
| Manchester |
Transactions | |
| Southend-on-Sea |
Transactions | |
| Bedford |
Login | |
| Hackney |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Arthur Cormack
(@artmaccarmaig) reported
@JimConnolly @BarclaysUK I share your pain. Customer service in banks seems to be non-existent these days.
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Fiorina Martucci
(@EyeLife80) reported
@BarclaysUK I have just talked to someone from your Customer support and when I realised that he was from Italy, I tried speaking Italian. He said that at Barclays it was not encouraged to speak in other languages on the phone. A good example of Nationalism! #ShameOnYou
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Tom Tolkien
(@tomtolkien) reported
@BarclaysUK your outsourced app ‘chat’ support is appalling. I’ve just been repeatedly lied to!
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Luce
(@lucyy2804) reported
@Barclays @BarclaysUK URGENT HELP NEEDED! We have been trying to close my partners help to buy isa for over a week, and no one is helping us. We are due to complete TOMORROW and you are withholding funds for NO REASON!!
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Sarah Chidgey
(@sarahchidgey) reported
@BarclaysUK the business account support team has me on hold as they are trying to put me through to the new account team...... so that I can open a new account for an account that is already in place
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sal
(@s44l_hh) reported
@BarclaysUK @Barclays he first told me I do not have access to it then he changed it to I’m not allowed to give it so when I started asking for the names of everyone he has put me on hold and left me on hold. Don’t bank with these frauds.
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Ian Stewart
(@stewartsoftware) reported
@BarclaysUK better customer service but no it’s still bad. So I think I will just stick to Amex. Sorry for anyone who has to read all this.
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Atul Tripathi
(@AtulTri86410632) reported
@BarclaysUK i am a Barclays account holder since September 2018, i moved back to India in aug 2020 due to some personal reason. Now I am getting back to UK this month end. Can you please help me with the process of getting new card and activate my account(if not already)?
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Ian Stewart
(@stewartsoftware) reported
@BarclaysUK icing on the cake was went I was told only my card card be ordered today and I will have to call back tomorrow to order the additional cardholders card as only one card can be ordered per day. I had hoped that maybe being a Premier Customer might have resulted in
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Matt
(@mattiem1976) reported
@BarclaysUK @Barclaycard increasing customer payments in a cost of living crisis excellent customer service what a disgrace @SkyNewsBreak
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jacko
(@death14796) reported
@BarclaysUK hi is there an issue with online payments? I'm been unable to make online purchases all weekend while trying
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connor cornell
(@cornell_connor) reported
@BarclaysUK do you have a alternative number from 08001971081 because every time I try to do a AIP it comes up with an error
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Austin
(@austtin) reported
@BarclaysUK how do I block my stolen credit card. I don't have the app.
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Immy Demus 🇿🇲 🇵🇸
(@Immydee123) reported
@BarclaysUK how long does it take to close an ISA. I have been waiting for weeks and keep getting fobbed off. Thank god I switched my account to another bank. Shambolic service
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Enzo
(@AfroSkeptic) reported
@BarclaysUK your online and mobile banking services are crap. Contacting you for help and support is tantamount to pulling bricks out of a wall. I would have made this complaint via email, but since you don't have a contact point, I am forced to vent my frustrations in public.
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Jane Symons
(@JaneSymons1) reported
The @BarclaysUK @BarclaysUK saga drags on, and on and on. They have now resorted to cut and past replies about being a responsible lender. (no comment) Have pointed out the issue is systems not fit for purpose and they've asked for my mobile number. This might be progress.
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BO Artsy
(@boartsyofficial) reported
@BarclaysUK for the first time error IP010 what’s that ?
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Jim Connolly
(@JimConnolly) reported
@BarclaysUK You really need to either stop using the word 'Premium' on your banking products, or provide a less-than-awful service. My experience today is appalling.
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Leigh Jamieson
(@leighjamieson1) reported
from
Bildeston, England
@LikewizeRepair @BarclaysUK ordered a replacement phone through Barclays Tech Pack. All good until #DPD became involved. Told that delivery would be made today. No attempt made and picture provided to prove they tried is just a blur. No interest from DPD. Dreadful service.
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Kathryn Stanczyszyn
(@stanchers) reported
from
Barton upon Irwell, England
@BarclaysUK my app hasn’t been loading all day. Is there a problem?
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Jim Connolly
(@JimConnolly) reported
@artmaccarmaig @BarclaysUK I used an ATM. It took the money from my account, but didn't give me the cash. They make it exceptionally frustrating to get the problem resolved, with call-tree after call-tree. And having to enter strings of numbers. It couldn't be worse if they tried.
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Pat Welsh
(@patemily) reported
BAIT & SWITCH!! -Barclays Banks’ AAdvantage Aviator Red World Elite MasterCard 100K Awards promotion was not honored, only 60K awards miles were granted after fulfilling award criteria requirements. Customer Service claimed they had NO RECORDS @Barclays @BarclaysUK @BarclaysCIB
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Richard Allen Greene
(@RAGreeneCNN) reported
@BarclaysUK mortgage payment app not working. Pls follow me for DM
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RobH
(@robhalstead72) reported
So glad I’m just wasting my day driving 30 mins to the nearest Barclays to provide proof that I have been their customer for 30 years !!! Waiting 30 mins already as only 1 person knows what to do … is this progress ??? @BarclaysUK
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Sarah Wallace
(@wa37772360) reported
@BarclaysUK I’m trying to apply for a current account through the app but when asked to enter my personal details from my passport, the continue button doesn’t activate. I’ve entered all fields, so not sure what the problem is?
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Sarah Preece
(@SarahPr57795436) reported
@BarclaysUK we are stranded in Thailand- everything stolen - cannot access any money - 4 hours on the phone to you - you are useless unhelpful and rude.
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soong-type transmav 🏳️⚧️
(@soongtypeDelta) reported
okay, @BarclaysUK, why do you have the title "Mx" in the drop-down menu for AIPs but when you select it you get an error code? what the heck?
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Belstone Groundsman
(@bfcgroundsman) reported
Another week passes and we still do not have access to the funds you have locked in our account. We desperately need these fund now! @BarclaysUK @Barclays worst bank in the world by miles !!!!
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PAC Web Hosting UK
(@PacWebHosting) reported
@BarclaysUK are your phone lines down?
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Sarah
(@justsarah0494) reported
Excellent customer service from Phil @BarclaysUK fraud team stopping a fraudulent transaction 🙌🏻 much appreciated 👍🏻