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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

Barclays problems in the last 24 hours

The following chart shows the number of reports that we have received about Barclays by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Barclays Outage Chart 05/25/2022 22:20

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Most Reported Problems:

  • Login 29.99% Login
  • Mobile App 25.42% Mobile App
  • Transactions 23.60% Transactions
  • Website 14.99% Website
  • Transfer 5.22% Transfer
  • Withdrawals .78% Withdrawals

Barclays Outage Map

The most recent outage reports and issues originated from Gilfach Goch, Darlington, Norwich, Horsham, Croydon, Redcar, Swindon, London, Birmingham, Burton upon Trent, Stoke-on-Trent, Gainsborough, High Wycombe, Leeds and Hampton.

United KingdomGilfach Goch Mobile App
United KingdomDarlington Login
United KingdomNorwich Mobile App
United KingdomHorsham Transactions
United KingdomCroydon Login
United KingdomRedcar Transactions

Barclays Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:
  • DavidBrodtman David Brodtman (@DavidBrodtman) reported

    @BarclaysUK and @BarclaysUKHelp I wonder if you can help. For 3 days now I have been talking to your team to make a simple transfer from my account to another of my accounts in a different bank, but it seems impossible to arrange.After 40+ years, I’ve had enough!

  • bhatiapanti Bhatiapanti (@bhatiapanti) reported

    @Barclays @BarclaysUK I am trying to get IBAN bt in ur sight only sort code starting with 20 getting IBAN, my sort code starts with 23, kindly help to generate my IBAN. Awaiting for a favourable reply.

  • Psychobel Simon (@Psychobel) reported

    I want to log on to @BarclaysUK @BarclaysUKHelp I get an error code and a number to dial. I get bounced around the houses, speak to a person and then bumped to awful automated call handling. I want to spend money with you FFS!!

  • djm_eightyone ✌🏻️ (@djm_eightyone) reported

    @BarclaysUK @BarclaysUKHelp So I finally get my call answered and then I get transferred. The line goes quiet and then disconnected. The call was over 40 minutes!! This call is to find out why you haven’t paid money into an account today. It’s your error!! NOT GOOD ENOUGH!!

  • NUFC_GolfDad Mark 🇬🇧 🇺🇦 🏳️‍🌈 (@NUFC_GolfDad) reported

    @BarclaysUK I opened a disputed card charge on 8th May, I have heard NOTHING from you guys since then other than the original email, despite it saying I would be sent a case reference number and within 10 working days.

  • elm1968 Emma Monckton (@elm1968) reported

    @BarclaysUK @AvivaUK HELP!! We have travel insurance with you. I’m going round in circles trying to get a policy number/proof of insurance. Phone/internet/Barclays. Nothing!

  • official_JKyle Kyle Johnson (@official_JKyle) reported

    @BarclaysUK currently been sat down in your Hounslow branch for a good hour now and all your staff do is walk around, chat to each other and play on their phones. They are not actively looking to see people and this is vile and disgusting. All I want to do is verify my ID.

  • Sandy_W_Anker Ian A 💙 (@Sandy_W_Anker) reported

    @BarclaysUK is your track it application not working today? I'm trying to access any update on my mortgage reapplication and am getting a server error message when I've entered my credentials.

  • magicaltrout Tom Barber - NASA JPL Data Systems Engineer (@magicaltrout) reported

    @BarclaysUK Business seem to have a broken fraud detection workflow and haven't noticed which has left me with hour long calls twice in 3 months whilst confused people try and figure it out....

  • darren1man1bike Daz Speck (@darren1man1bike) reported

    @rubyeyelashes @HSBC_UK @BarclaysUK Yes, shockingly bad customer service. I have been with them for about 30 years as well. Moving to Barclays.

  • rubyeyelashes Sam (@rubyeyelashes) reported

    @darren1man1bike @HSBC_UK @BarclaysUK That’s awful

  • bir02677015 Paul Birch (@bir02677015) reported

    @lspcrendering @BarclaysUK @BarclaysUKHelp What goes around at long last now looks as if it is coming around. It is to be hoped custodial sentences are handed down to those who have perjured themselves as a warning to others.

  • daffodil9401 LizD (@daffodil9401) reported

    @BarclaysUK Hi. I've been uable to log onto online banking all day, yey you say there are no service problems. Please advise.

  • Armuelles802 @Armuelles80 (@Armuelles802) reported

    @BarclaysUK I want to access additions active account as travel carrier needs proof of travel insurance. I could until recently but now no link.

  • Dips_Kaur Dips Kaur (@Dips_Kaur) reported

    @BarclaysUK I’ve been waiting OVER 90 minutes on the app to get some help and OVER 40 minutes on call. This is poor customer service. You automative system are unable to help with my query. When I visit your branch I get told go on the app can’t be served at the branch??

  • nicolaBathUK nb (@nicolaBathUK) reported

    @lovely_JaYoung @BarclaysUK Hi, it might help to Google ‘Resolver’ and also ‘Which?’ for help. I’ve had help via both in times of utter nonsense. Barclay’s rubbish customer service isn’t personal just inept. I’m looking to switch from them after decades! 🙄

  • Zoejg1 Zoe Parkin (@Zoejg1) reported

    @BarclaysUK received a letter stating getting a refund, it states refund within 30 days. Rang the helpline number and says 50 days, try and speak to someone and it is impossible with up to 2 hours waiting times!!! Anyone else having these issues?! When do I get the refund??

  • OriginalJoycey Paul Joyce (@OriginalJoycey) reported

    @BarclaysUK why is it impossible to discuss a travel insurance query with you and @AvivaUK ? I have your travel pack and need confirmation that cancellation cover is provided due to a covid infection if my children have had no covid vaccination or I have not had a booster?

  • spenfu Mark Spencer (@spenfu) reported

    @BarclaysUK been a customer for over 30 years but I think it is time to move. The charges are getting crazy and the customer service is pretty poor.

  • fitch127 mark fitchett (@fitch127) reported

    @BarclaysUK Total joke of a bank! Payments declined for no reason, advertised 24/7 phone lines are dead, crap customer service, time to find another bank!

  • wa37772360 Sarah Wallace (@wa37772360) reported

    @BarclaysUK Where would I be able to get a PDF copy of the England and Wales October 2020 Residential Mortgage Conditions please. I am a mortgage customer :)

  • Oxfordite Rupert wilson (@Oxfordite) reported

    Do you really want my feedback? How about someone in customer services let’s me know progress with resolution of the @Barclays @barclaysUK systems fault? - you know, how about doing some customer service and forget chasing customers for feedback..

  • JohnMartinComic John Martin (@JohnMartinComic) reported

    When interest rates go up, why don’t savings rates go up? It’s yet another con, like petrol stations putting prices up on petrol they already had delivered. The whole system needs knocking down and starting again @BarclaysUK

  • richkerz rich kersey (he/him) (@richkerz) reported

    Hey @MorganStanley just when I thought the service you provide couldn't get any worse I get proved wrong... When shareworks was with @BarclaysUK I never had an issue. Nearly a month now waiting for you to transfer my funds to me 🤬 #terrible #customer #service

  • LauraKennedyStN Laura Kennedy (@LauraKennedyStN) reported

    I’m in a recovery centre in SA getting treatment for severe childhood abuse, ptsd from working in the nhs through covid, an eating disorder and addiction. I am still working remotely to fund this but need a loan to cover next 2 months.@Barclays @BarclaysUK are refusing to help me

  • JohnnyUrez Johnny Urez (@JohnnyUrez) reported

    @BarclaysUK I have a problem. On thursday may 5th I made a bank transfer from Spain to an account in your bank but they tell me that the money still hasn't arrived to the account. I want to check if my transfer has already been received. Please someone else can help me?

  • adambatterbee Adam Batterbee (@adambatterbee) reported

    So, having not used it for some many years (and a customer of 41 years) @BarclaysUK have just cancelled my agreed overdraft facility! The point of having one is if I might need to use it. Not cancel it because I don't currently use it...appalling! 😡

  • Phil_Bonna Bonna (@Phil_Bonna) reported

    I’m pretty sure that somehow @BarclaysUK are making small amounts of money temporarily disappear from my online banking app transactions then making them reappear a few days later Sunday some money disappeared & I was nearly caught out at a self service checkout & walked off

  • 2020Just1ce Simon (@2020Just1ce) reported

    @BarclaysUKHelp The only contact details on the link are a telephone number that is only open office hours - when I am working. Almost as if @BarclaysUK don't want to answer complaints

  • simonevans117 (((Simon Evans 🇺🇦🇺🇦))) (@simonevans117) reported

    Having a nightmare with @BarclaysUK! My card is not working while abroad and there’s no way to contact them to find out why! The phone line is shut and chat is “unavailable”! I’m now left stranded in a foreign country!