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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Login (44%)
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Website (26%)
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Mobile App (15%)
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Transactions (13%)
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Withdrawals (2%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Ormskirk, Glasgow, Brentwood, Hackney, London, Trowbridge, Islington, Chatham, Tewkesbury, Reading, Sutton Coldfield, Birmingham, Huddersfield, Doncaster and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Ormskirk |
Transactions | |
| Glasgow |
Website | |
| Brentwood |
Website | |
| Hackney |
Login | |
| London |
Transactions | |
| Trowbridge |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Walters
(@piercingbydan) reported
@BarclaysUK can you tell me if any of your branches within a 20 mile radius of Caerphilly have external atm's with an ability to pay in please? Banks generally don't open during most people's working hours so I need a way to pay in cash when I'm not in work
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littlebigeggo
(@littlebigeggo) reported
@BarclaysUK 2hrs on chat, 2 phone calls cut off and still unable to register a dodgy transaction on my account. Can anyone actually help?
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divya
(@divya97352259) reported
@BarclaysUK could you please let me know how to take online appointment for account issues. I am unable to open account via online
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Chloe 🦇
(@Algae_Wafer) reported
@BarclaysUK I can’t get through to any phone lines about my account being locked, as I can’t access the app or online banking, after waiting for over an hour per phone line. Please help 🥲
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MartinFinn
(@MartinFinn) reported
@BarclaysUK My daughter wants to open an international student account (she is Irish). We went to our local Barclays branch and they told us "we don't do that" and "we do not have the details of any branch who can help, or anyone you can call". Wow! ...bye bye lifetime customer
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Tracey Coles
(@TraceyWoman) reported
@BarclaysUK you took away our local branch, your chat facility on the app isn't working and I get sent round and round in circles when I try to ring. I'm changing banks after having been with you for 30 years.
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Craig Cane
(@cane_craig) reported
@BarclaysUK oh Barclays, why oh why have you changed insurance underwriters on your mobile cover? looks like after 5 years of great service I’ll be looking for a new insurance company. Likewize are an absolute shambolic company.
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Defo not Ian
(@OneMoreTry84) reported
@lxurie25 I need a new one of these off @BarclaysUK but can't find anywhere on the website to ask for one
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Kirsty
(@Kirstyooo) reported
@LouboutinWorld My husband has spent over £600 on shoes that were meant to be refunded due to a sizing issue after repeated calls to yourselves customer service claims to have refunded @BarclaysUK and @PayPal have no record. No shoes and over £600 out of pocket!!!
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Dr Rick
(@rfbooth) reported
@BarclaysUK the app is terrible for contactless at the moment. Very tempted right now to leave you for basically anybody else, who all support Android Pay.
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Kazimierz2019
(@kazimierz2019) reported
@BarclaysUK Would rather my local branch stayed open longer like before. 9.30am - 2.30pm is an absolute joke! Banking for 30 years or so but now more likely than ever will leave. Barclays Bank offer nothing. Dreadful service.
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Catherine
(@__CatherineG__) reported
@BarclaysUKHelp @Barclays @BarclaysUK 10 families are going to lose a house purchase & pay penalties tomorrow as you won't release son's mortgage funds today due to an IT error. Get a grip & sort. PM me.Incompetent staff who can't think outside the box just put you on hold.
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Cade Mistry
(@CadeMistry) reported
@BarclaysUK hi I need help as my card personalisation won’t work as I’m using my own image which has been edited by me too?
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Miss K 🩸
(@MissK8__) reported
@BarclaysUK you closed my local branch. I cannot get through to a person on the mobile app. Your automated chat does not understand my issue. The person on the chat has not replied. I have been with #Barclays all my life, I expect better service than this!!!
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GS
(@Cosmicpeace101) reported
@BarclaysUK I've been the victim of fraud. A person's letters keep on coming to my addres & they haven't lived here for a year. I've already informed Barclays but you're still sending his letters with debts to my address. Help me with this matter.
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.
(@baby_linguist) reported
@BarclaysUK The app is not working!
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Designs By Creation
(@michaelbanksceo) reported
@BarclaysUK My card is not working. 'Card is not responding' how do I get food tomorrow?
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MsPerry
(@msperryofficial) reported
@Algae_Wafer @BarclaysUK My account was locked as a result of this, Support wasnt doing anything over 30+ days since first reported. All access denied , I was so confused not until someone referred me to Unitask_assist on Instagram who help me to reactivate it so of course they can help
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Ed McGhee
(@thisisedmcghee) reported
@BarclaysUK atrocious service from #Barclays - one month and counting with no online banking to help manage a family member’s finances. No response from anyone since last Friday with no resolution in sight. Abysmal.
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Satsukiyami
(@Satsukiyami12) reported
@BarclaysUK we are currently trying to meet the stamp duty deadline. The whole chain is ready but you have refused to extend the mortgage offer by 1 day to the people right at the top of my chain. They are first time buyers and with a Forces help to buy...
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bruce goodison
(@boo_1964) reported
@BarclaysUK I have just been de-frauded in a significant and complex way. Customers need to know that Barclays own text service is vulnerable to being hacked - it needs immediate attention to prevent others being robbed @WhichUK
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steph
(@stephan15222699) reported
@BarclaysUK spent 1 hour on the phone due to error from your side losing my cheque and costing me £400. Waiting for escalation and get cut off. No one has called me back now sitting in the queue again. It’s not good enough.
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Linny Lowther
(@lowther_lynne) reported
@BarclaysUK @Barclays 2HRS wasted waiting to speak to someone, finally connected & told high calls & can’t access my account for issues. IVR message gone on in meantime but NOT for those already in the queue!How do i complain?Still have a fraud concern & u have no systems!!!
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Nicola Simpson
(@nickysimpson) reported
@BarclaysUK please help I have a claim over 2 weeks ok with like wize, I raised a complaint was promised the earth and here I am again holding for 2 hours with no further progress! I can’t speak to anybody at Barclays because my app says chat is down
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@BarclaysUK do you record your customer service calls? 📞
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Kerem Erbağcı
(@erbagcikerem) reported
You exposed me to listening songs for a 12 mins for nothing. Bad customer service! @Barclays @BarclaysUK @BarclaysLDN
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Kirsty
(@Kirstyooo) reported
@LouboutinWorld @BarclaysUK @PayPal Thank you for getting back to me I'm UK based not US and have been trying to deal with customer service but not getting anywhere. Merci
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Jacinta
(@jacintadawn) reported
@BarclaysUK Help - trying to claim through Tech Pack and it says issue/need to speak to someone - web chat isn't working, app won't login and been on hold for 2+ hours for 3 days on phone!
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Considered Average
(@ConsideredAver1) reported
@BarclaysUK @Barclaycard Can anyone give me the address of Legal Department at Barclaycard? I have some legal docs and don't want to send to PO Box. Messaging the above twitter accounts hasn't been able to help. Many thanks 🙏
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Krishna Babu
(@Krishna86Babu) reported
@FeetLikeFins @BarclaysUK @Brightstar Wow I see lot of people having issues with tech pack