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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Login (45%)
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Website (28%)
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Mobile App (14%)
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Transactions (11%)
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Withdrawals (3%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Derby, Grantham, London, Slough, Ormskirk, Glasgow, Brentwood, Hackney, Trowbridge, Islington, Chatham, Tewkesbury, Reading, Sutton Coldfield and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Website | |
| Grantham |
Login | |
| London |
Withdrawals | |
| Slough |
Mobile App | |
| Ormskirk |
Transactions | |
| Glasgow |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@mickingold) reported
from
Coxhoe, England
@BarclaysUK just had a email that your closing down Pingit.... I’m sorry but this is ridiculous I’m not very happy... i use this to save money with “jars” and send money quickly I think this is a really bad idea! #pingitclosing
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steve
(@sjp_v8) reported
@BarclaysUK What a total shambles your customer service has become. I have been trying to resolve a serious account error since January!Your customer relations line has an automated msg that wait times are an hour minimum as you have ‘fewer colleagues’ due to Covid! Tosh!
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Digger
(@JohnKaysCanoe) reported
Can anyone recommend a decent bank for current accounts that isn't @BarclaysUK Preferably one with decent customer service
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Taylor
(@Adamiral77) reported
@BarclaysUK trying to speak with a human being, yr website doesnt give a phone number. can you provide one please??
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photaki
(@ephotaki) reported
@BarclaysUKHelp non existent customer service! I have been trying for hours to make an international payment online, used the pin sentry, chatted, called @BarclaysUK only to be told to go to a branch! I have emailed the finance ombudsman
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Matthew JG Harding
(@mjgharding) reported
@BarclaysUK can you help me out? Today you declined a payment of £11.99 due to "insufficient funds" but then hours later debited £44.03 in "overdraft fees" from the same account which has resulted in me being charged for going over my overdraft. Can you make it make sense?
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Be the One
(@HassanM19810212) reported
@BarclaysUK hi there. Whats going on with your system today? I was paying for my credit card app returned msg that payment can't be processed. I mad another payment and turned out that payment was taken twice. I call your customer service and their system crashed. I don't expect
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Elbeldozer
(@Elbeldozer1) reported
@BarclaysUK You were exposed to a hack that lost 9,395 euros. And I asked the Barclays team for help to help me, to no avail.
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William Mikael Berg
(@Willmikberg) reported
Absolutely appalled with @BarclaysUK s customer service. I can’t move any money out of my account neither from my app or if I call up and ask them to. You would think a massive bank like them should know how to deal with people, but this is just an absolute joke.
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Ace money
(@Acemoney1931) reported
@BarclaysUK anyone banking with Barclays Bank is taking a huge risk. This bank has the worst customer service
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Sam O'Connor
(@doubleoconnor) reported
My mum hasn't left the house for 12 months as she is shielding and wants to shut her @BarclaysUK account. They won't let her do it unless she goes into the branch. Quite unbelievable how poor traditional bank customer service is.
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Sophie 🌻
(@sophielee96_) reported
Word of advise don't bother using the Barclays chat within the mobile app. You will chat with upwards of 6 people in one day and the issue won't actually be resolved @BarclaysUK
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mr c
(@cahatton30) reported
@BarclaysUK Hi @BarclaysUK if you have any money mentors available, could I suggest you send them to help with the awful mortgage department you have. Some of your employees think 2 days is a month long!
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Victoria Bowyer
(@VicBowyer) reported
My local branch is shut today, the phone lines bat you around automated nonsense and I am constantly directed to the app chat line, except there isn’t one. @BarclaysUK your customer service is non existent and I’m frustrated and angry.
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Matt Bristow
(@RubberDuckDoes) reported
So @BarclaysUK would you like to explain your appealing customer service. We have been trying to remortgage for 20% of the value. We started this with you in January. Does a remortgage with really take nearly 4 months? #badcustomerservice #lackofcommunication
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Azka Asif
(@AzkaAsif11) reported
@BarclaysUK The only confirmation I have is a code sent to me after the first attempt to open an account through the app. I have no emails to track progress of my account application. Someone at the online help desk said that they'll send me a code to my address to confirm it?
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Moxietex
(@moxietex) reported
@BarclaysUK I've tried to report and get my phone number removed one of your customer's accounts. He had my mobile ages ago didn't update you. Please advise on how to get this corrected. Poor guy loses his debit card tonnes and doesn't get any of the replacement notifications
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Adam Stanley
(@ErectCanine) reported
@BarclaysUK is there a reason why you guys don't support Google pay? It's really annoying that your customers have to use the Barclays app and doesn't make whole lot of sense.
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𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 - 𝙰𝚛𝚝𝚒𝚜𝚝
(@AustenMathieson) reported
I just had to spend £1800 because my camera equipment insurance company is a con, they said a lens is an accessory so isn’t covered - NO! it is a #MILC Mirrorless Interchange Lens Camera so each lens is integral to it working, it cannot function without a lens. Thanks @BarclaysUK
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🎭 Elliott Bechtol 🎭🎖️
(@Ebecpc) reported
@BarclaysUK I've got no problem with #LesbianVisibilityDay. but pissed off at my bank for just doing this for 1 day when if your going to support something do it every day with meaning, don't just jump on the bandwagon for the day, as it's fake support, not really support same bs every year
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⌬Nessa Carson
(@SuperScienceGrl) reported
@ConradGoodwin @BarclaysUK I nearly had my leccy cut off because @AmerenIllinois couldn't cope with international people. They said due to "security reasons", ie: "we don't trust you foreign lot". Lucky I had access to and knew how to use a free VPN.
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sue theis
(@Soozipoos) reported
@BarclaysUK You are shutting two branches in the area of the UK that has the highest ratio of old people? Disgusting, are you going to come and personally help my 84 year old mother with her online banking???
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mr c
(@cahatton30) reported
@BarclaysUKHelp Hi @BarclaysUK can you please explain why Harish Bhardwaj still hasn’t given us an answer even though this was due end of business day 07/04/2021, it’s now the 20/04/2021. A truly awful customer service and mortgage department you have!!!
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Tony Targett
(@tonytargett) reported
@BarclaysUK I have had a phone call yesterday morning claiming to be from Barclays saying that an amount of money has been transferred from my account. press 1 It is obviously a scam because the call originated from Lithuania +370(473) 04 841 Can close this scam down
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⌬Nessa Carson
(@SuperScienceGrl) reported
@ConradGoodwin @BarclaysUK @AmerenIllinois Why anyone is trying to restrict my paying them money for a service we have both agreed to is beyond me... also, if some scammer tries to hack in from abroad and pay my bills, I cannot emphasize this enough - do not impede them
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sjcNKOTB
(@sjcNKOTB) reported
@BarclaysUK Is the maintenance over yet? The app is still not working 47 minutes after the scheduled end of the maintenance 🙄
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kieran whittle
(@WhittleKieran) reported
@BarclaysUK good morning, I've just tried setting up a direct debit from my account for the first time though the company advised the sort code was incorrect on my account. Please can someone help
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Gary Eddy
(@GaryEddy15) reported
@BarclaysUK your app chat might be the most useless form of service that I have ever used. 2 hours on and still explaining my initial issue to the 5th colleague at least. I was frustrated enough to make contact now I just don’t want to use you at all
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Glen Robertson
(@G_S_Robertson) reported
@BarclaysUK closing down @Pingit in June has really pissed me off for some reason . I know it’s just an app but i used it everyday ! 🤯🤯🤯
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Harding Group
(@GroupHarding) reported
@ConradGoodwin @BarclaysUK That explains my loss of access. I really just need to close the account.