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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Mobile App (31%)
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Website (27%)
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Transactions (21%)
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Login (17%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Bishop Auckland, Wolverhampton, Amersham, Manchester, Barnet, Fareham, Portsmouth, Basingstoke, Southwark, Ipswich, Guildford, Fulham, Reading, Norwich and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Website | |
| Wolverhampton |
Website | |
| Amersham |
Login | |
| Manchester |
Login | |
| Barnet |
Login | |
| Fareham |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Hunt
(@BradHun05714107) reported
Disappointing service @BarclaysUK today. One person on counter serving.
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Tom Stokes
(@TomStok46480111) reported
@BarclaysUK why can’t you accept Monzo bank accounts as the direct debit for your mortgages? Based on a few online forums it’s been a known issue for at least 2 years
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Chris
(@chrislowery007) reported
from
Greencroft, England
@LikewizeRepair @BarclaysUK @TheFCA your service is so poor I cannot understand how you look after your customers ? I’ve been waiting for a call back since November !! Still no resolve to my complaint
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Bianca
(@Bshface) reported
@BarclaysUK @BarclaysUKHelp can someone help me with an issue please
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Kerry
(@stripydog) reported
Shocking customer service in branch at @BarclaysUKHelp. 3 other bank visits sorted in less time than we waited in @BarclaysUK to be served by someone who had been wandering about the foyer for 40 minutes! Sort out your procedures!
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paul
(@EsppaulPaul) reported
@BarclaysUK I've been wating on the business customer service line for 96 minutes as it stands. You've written to me asking for information and I cannot get hold of the data department. Trying to run a business, not do the banks work
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Jonathan Curry
(@jpsc01) reported
@BarclaysUKHelp is the Interactive Investor website malfunctioning again? I cannot currently access my account. @BarclaysUK
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James Baker
(@JBUKUC) reported
@BarclaysUKHelp @BarclaysUK your iOS app seems to be down. I can’t login, spinning wheel of death before it eventually says “sorry we have a problem”.
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Arif
(@Lackeynumber1) reported
@BarclaysUK been trying to open a premier bank account for over a month and it’s still not working. Even been to a branch and still not resolved. Can someone please help me?
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James Nadin
(@jamesnadin) reported
from
Cambridgeshire, England
. @BarclaysUK Just went to your Cambridge branch to open an ISA that your website states can only be done in branch and was turned away and told not come back until 2023 when they might be able to help. Is this how you normally treat potential customers?
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-Y-
(@ysbrdn) reported
Been waiting for a month for my @Barclays credit card to arrive. Spent 2hours on the phone with them yesterday just to tell me they cannot extend my 3 months Avios offer. What a terrible customer service @BarclaysUK #Barclays
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Thomas Pitts 🙋🏻♂️
(@ThomasJPitts) reported
from
Dewsbury, England
@BarclaysUK had a wasted journey to a branch as your website told me the counter was open only to be told it’s not open at all on Thursday & Saturday. Please tell me that the branch should’ve communicated this to the main team - information should be accurate. It’s frustrating.
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Daniel d'Absburgo (Devcoin A-Team)
(@real777mellon) reported
Fork it over @BarclaysUK and Douche Bank I want my orders filled and my **** paid by 2023.
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Mark G
(@MWGilliland) reported
@BarclaysUK ERROR MESSAGE BA40 - no access to mobile banking - this is a huge issue as I need to make a payment now
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Piggy Malone
(@PiggyMalone1) reported
@BarclaysUK Your online banking login is f%#*#*g infuriating. I’m repeatedly told I haven’t entered the correct details when I absolutely know I have (quadruple-checked)…..this happens quite frequently.
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Esteban
(@steelo86) reported
@BarclaysUK why is the tech packs really terrible value these days? The excess are disgusting and highest on the market.
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The Pushkin
(@The1Pushkin) reported
@BarclaysUK @BarclaysUK I think you have surpassed yourself as the worst bank. How can you block someone’s wages on top of Christmas? I should not have to prove my wages when I have been paid from the same account for 2 1/2 years. #UtterDisgrace
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raff31
(@raff31) reported
@BarclaysUK Hi, just been on hold for 50 minutes but got through to a very helpful member of your team about a problem with the app for my business account but was cut off after 10 minutes. Do I have to wait again for a long time or can someone call me back?
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MadamNOTonit
(@C1aireGee) reported
@BarclaysUK app lagging, giving off error codes, saying I have no accounts??
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obsydian
(@Obsydian786) reported
@BarclaysUK Given up waiting for Barclays iPhone clowns to support Google or Samsung Pay link every other major bank, time to move to HSBC.
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Razzlenana
(@Razzlenana) reported
@BarclaysUK I have an old credit card with you that I would like to close. I don't know any of my card details or login details though. How can I proceed?
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Steven Wainwright
(@wainy1974) reported
@amazon @BarclaysUK what is going on with Amazon finance, my finance is perfect and tried to order using the Amazon pay monthly I was declined. Then I panicked, but when you start to investigate why, lots of people are having the same problem. Az ditch Barclays and use PayPal
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Ky🏁
(@_llcoolky) reported
@BarclaysUK Hello, my card seems to not work in America? Can you direct me to customer service live chat?
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tony29
(@tony2907081755) reported
@BarclaysUK Dunstable branch open to 430.left work early,cashiers close at 230🤬Why are you open then? Lots of staff wondering around to ask how they can help so why not keep a cashier open?Some of us have to work during a normal working day-when are we supposed to see a cashier?
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obsydian
(@Obsydian786) reported
@BarclaysUK Given up waiting for Barclays iPhone clowns to support Google or Samsung Pay link every other major bank, time to move to HSBC.
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Jay
(@____jiji) reported
@BarclaysUK @BarclaysUKHelp I have called and sent numerous emails over 3 years and eventually ended up flying from Australia to the UK to shut down my account face to face and yet it is STILL open?!!!! After I was told it was definitely closed. What is wrong with you?????!!!!!!!
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Tom Conneely
(@YeomanHorse) reported
from
Weston-super-Mare, England
@BarclaysUK your Android app seems to be working on four digits of passcode not five. Is this a glitch? I dumped the session and re-iniated and all good. Is this a known issue? Would've rung but tel playing up in UK.
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Philip Evans 🏴🇪🇺🇺🇦
(@cymrowir) reported
@MartinSLewis @BarclaysUK Tried to book an appointment with Barclays to open an ISA as unable to open online as I’m a new customer. First appointment available is 25 January in Swansea or 12 February in Llanelli. Can’t believe the length of time 1/2
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Jay Vadgama
(@jpvadgama) reported
@BarclaysUK Trying to download my Barclaycard statements. Tried firefox and google chrome. Have cleared the cookies and updated the browsers. Keep getting this error message on all except for the most recent: ReturnCode=005&ReasonCode=ERR017
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Mark M
(@MorganMarkF) reported
@BarclaysUK branch manager "Mike" rang today. Very apologetic about all the problems bank causing. Was horrified to hear of unhelpful responses from @BarclaysUKHelp