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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Barclays reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Barclays. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Barclays users through our website.
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Transactions (44%)
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Mobile App (24%)
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Transfer (12%)
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Login (10%)
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Website (7%)
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Withdrawals (2%)
Live Outage Map
The most recent Barclays outage reports came from the following cities: Birmingham, Chatham, Surbiton, Basingstoke, Lisburn, Chesterfield, Newcastle upon Tyne, Nottingham, Stoke-on-Trent, Luton, London, Newton Aycliffe, Bangor, Lymington and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Login | |
| Chatham |
Login | |
| Surbiton |
Mobile App | |
| Basingstoke |
Website | |
| Lisburn |
Transfer | |
| Chesterfield |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Taylor🤠
(@realSynaps) reported
@BarclaysUK I opened an account some days ago , but I realise that I put some wrong details , to be more exactly the last 3 years history of living locations, that’s the one. How can I fix the problem ? There’s no option in the app.
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Malcolm Bacchus
(@BaccmaConsult) reported
According to @BarclaysUK, being able to pay-in cash is not a necessary feature of a bank branch. You need to search for one amongst the few remaining branches which actually can do it. They recommend using the post office! This is a public service announcement.
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Greg Morris
(@GR36) reported
Need to open an account for my boy. Did the silly thing and went into a @BarclaysUK branch expecting help. Oh no. They can only help me on 19th September. Have to video call. 48th in the queue down to one and they cut me off. I wonder why high street banks are struggling.
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Malcolm Bacchus
(@BaccmaConsult) reported
Tried to call @BarclaysUK to discuss a form because every local branch near me has closed. Recorded message told me that they have fewer staff than usual and the wait time was over 1 hour. Is this really customer service? It is they that want the form in the first place, not me.
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Thomas Farines
(@thomasfarines) reported
@BarclaysUK what's the best of contacting you regarding my account in your bank? I don't have the login details, I am not sure I cancelled my account back in 2016 and I keep receiving monthly statements. How can I close it once and for all?
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.
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Con O'Neill
(@cononeilluk) reported
@BarclaysUK @BarclaysUKHelp appalling customer service from a worryingly dishonest bank. Take care people. #nottobetrusted
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Kaleshe
(@stubbornneko) reported
The @BarclaysUK customer service automated chat bot is awful. My goodness
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WeFix 📱
(@WeFix_UK) reported
@Uma1r_F1 @BarclaysUK Hi Umair, I am really sorry to hear the Face ID is no longer working following our repairs. If you could please DM us your order reference number so this can be looked into further. Thank you
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Manish Kishan Tanwar
(@IndiShell1046) reported
@BarclaysUK I have raised request 3 time to close my account. Every time your support executives are saying "account will be closed within 1-2 days" (it started on August 23). It is a frustrating experience. Please can you look into it. I cant waste time anymore. Thanks
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Alan Gibson
(@alanrgibson) reported
@RockcliffeFiles @BarclaysUK HSBC offer good customer service.
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RACE PEPAIR REPEAT
(@motoringsport) reported
Trying to report debit card fraud to @BarclaysUK is almost impossible! Absolutely useless phone system
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im that dude
(@imthatd55274483) reported
@AppleSupport What do you mean if i have used this kind of code before? My bank sends me this code after every 5 months or so. It’s a perk of being their customer. So i cnt redeem the perks of banking with @BarclaysUK? Is that what you are telling me? Maybe i misunderstood @BarclaysUKHelp
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A Luxury Travel Blog
(@luxurytravel) reported
I gave up after an hour and a quarter. Really shoddy service, @BarclaysUK !
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the favourite son
(@rnalibe) reported
Please avoid taken out @BarclaysUK @BarclaysUKHelp Likewize mobile phone And gadget Insuarance. Poor service!
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Leanne Howlett
(@howlett_leanne) reported
@nicnacs @BarclaysUK @BarclaysUKHelp I was a probate solicitor Nicky so if I can help drop me a message xx
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philip trueman
(@chopper4oz) reported
@RockcliffeFiles @alanrgibson @BarclaysUK Go first direct. They top customer service polls. You get money for switching too
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Daniel Temple
(@danieltemple) reported
When are you going to fix the iOS app @BarclaysUK? The responsiveness of the “pay a recent or new payee button” has been a problem for months now, but none of your updates seem to fix it.
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Carl Wackan
(@CWackan) reported
So another week comes to a close, and not a peep from @BarclaysUK or @BarclaysUKHelp a 24/7 helpline that's not followed up on. A customer process that's ignored. an ombudsman's recommendation to negotiate that's ignored, a bank who'd rather not deal with a problem they made
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Snape 🔥 Plissken XRP
(@npjsnape) reported
from
Harrogate, England
@BarclaysUK Love how the adverts on tv show a caring side to customers, offering support, guidance etc. Big white letters on the screen - Barclays do not offer financial advice!!!! They’re happy to grab your money! Offer s#@T returns on your deposits! Screw customers over! 👍🏻👍🏻
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Jade Patience
(@_jadepatience) reported
@BarclaysUK how hard is it to set up a child's debit? Tried the app said to contact you. Call twice and get cut off. No appointments in my local branch for Weeks, that your closing soon. Terrible customer service
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©japanese forms
(@japaneseforms) reported
@pitcarity @BarclaysUK Pretty much the same everywhere. Trying to get a human being to respond is almost impossible at some places.
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RG💙
(@pitcarity) reported
Trying to contact @BarclaysUK by phone is a nightmare. Say what your call’s about, press this, press that. 10 minutes of this nonsense only to be told the wait time is 40 minutes. What a shambolic service.
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#LaCaverna33 🇻🇪 🇪🇸
(@LaCaverna33) reported
Pieces of bastards from Barclays, THEY ONLY HAVE HINDUS ANSWERING THEM BY PHONE AND THEY DON'T UNDERSTAND A ****! @Barclays @BarclaysUK @BarclaysUKHelp
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Malcolm Bacchus
(@BaccmaConsult) reported
And whilst I am complaining about @BarclaysUK, the form is a real dofus. It asks you to write a codeword on the form so that if they call you about the personal information on the form you can check that it is really them ... see the problem? ...
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Neil Jellis
(@borderfish) reported
@BarclaysUK Whilst in my nearest branch asked about appointments to sort out a savings account issue as it can't be done over phone or online. Was told nothing till October. You've completely lost the plot where customer service is concerned.
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Chloe Raccoon
(@ChloeRaccoon) reported
@BarclaysUK statement from my accounts folder. But they want details for a DD from my _personal_ account to verify my _business_ details. And I do not have the same instant access to statements for my personal account, so yes, you are indeed asking me to remember details _I AM NOT ABLE TOO_
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Aly_Cat
(@aly_cat45) reported
Yet again @BarclaysUK have shown how awesome their customer service is! 20 minutes to get through, transferred to another department, on hold for 25 minutes and cut off! Come on!!!!!
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Melanie Harrison
(@faustinogirl) reported
@BarclaysUK I’ve been hanging on for 1hour and 6 minutes. You are having a laugh, this is the worst customer service ever!!!! Tomorrow I’m taking my very large current account and changing my bank. I am appalled .
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HFPR
(@HfprLtd) reported
@karen_swainston Just held in for 2 hours 20 mins for @BarclaysUK only to be cut off ! Responding to their request for me to contact them by phone ! They cannot expect small business owners to spend this amount of time just trying to speak to someone - such poor customer service