Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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this lou
(@thislou) reported
@BarclaysUK can you help me please? I successfully applied for a new rate mortgage in early august. I am still waiting for my paperwork despite two long calls to your call centre. I am now concerned and anxious about it naturally :(
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richardbrophy
(@richardbrophy) reported
@BarclaysUK possibly the most critical time for you to be accessible to UK customers and it's impossible to get through on the phone (over 90 minutes), via your chatbot (just times out) and your text facility (just plain doesn't work). Really poor.
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Lee
(@LeeMinall) reported
@BarclaysUK Why is your service so poor! I have spent hours trying to speak to someone even after having spent time in a branch trying to fix a problem. Can someone contact me?
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🤦🏻♂️
(@kidder1888) reported
@MartinSLewis @BarclaysUK hitting customers with ERC who want to renegotiate a new mortgage deal whilst the cost of living crisis goes on, in other words profiteering at a time when they can help.
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Rainbow Awards
(@RainbowAwards) reported
@BarclaysUK online banking not working for over a week, help. Screen is stretched horizontally so adding last four digits of card is off screen. Help I need to access online payments
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🅱️agMan Capital LLC
(@ivelostthelot) reported
@BarclaysUK wtf can’t even open a kids bank account. Been in branch next appointment is November 7th, try video calling to open one. Doesn’t even work, phoned they said make an appointment at branch. 2 people behind in queue same issue they going to another bank. Complete joke
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Milos Gajdos
(@milosgajdos) reported
@karlsutt @BarclaysUK The problem is they're threatening me with suspending my business account. It's comically retarded. I'm now in full research mode -- looking to move my business account (and maybe personal accounts, too) away from @BarclaysUK. It's like dealing with degenerates.
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Karuna
(@Karuna63430332) reported
@BarclaysUKHelp @Barclays @BarclaysUK I need my mortgage rate issue sorted today!
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Jo Frazer-Wise
(@jofwise) reported
Surely I can’t be the only @BarclaysUK customer trapped in their Avios Scheme? Wondering if @BBCWatchdog would be interested in a customer reward scheme you then can’t leave due to the app not working properly? 7 months and counting now…
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Andrew Cleese
(@OhPetePETE1) reported
@BarclaysUK What the hell is going on? Your entire services appears to be collapsing before our eyes. EVERY SINGLE interraction with you now is a total nightmare. I have been a customer for 40 years. I am closing all accounts and moving to Metro Bank. You are in chaos.
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Karuna
(@Karuna63430332) reported
@BarclaysUKHelp @Barclays @BarclaysUK NEVER EXPERIENCED SUCH BAD SERVICE FROM SUCH A BIG COMPANY! Disgraceful.
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Jo Frazer-Wise
(@jofwise) reported
I am still trapped in @BarclaysUK #avios scheme - a technical issue means I can’t leave the scheme. They just keep refunding my fee but that’s really not the point. @BarclaysUKHelp are lovely and I feel we’re friends now but they can’t do anything. @FSCS haven’t really helped. 🤯
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Mirela Xhota
(@MirelaXhota) reported
@BarclaysUK @Barclays @BarclaysUKHelp Dear Barclays UK customer service team. I have tried to contact your customer service team in the UK and your waiting time on the phone is 30 minutes to an hour. How’s that possible?I have tried to contact your premium support line for days.
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James Bentley
(@JamesBe13830876) reported
@BarclaysUK Hello is anyone working on the live chat service on the Barclays app. I sent them a message this and still waiting for an answer but no one has bothered to answer it, is there a way you can let them or will make a complaint about live chat service
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Stefan Thomson
(@StefanThomson7) reported
@BarclaysUK it's impossible to get through to your team and I don't have the app (foreign number). Can you help?
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