Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Blackstar
(@carlldne3) reported
@BarclaysUK unbelievable. Barclays close most of their branches .yet still only allow 5 people in at Castlepoint Bournemouth. Leaving the elderly and vulnerable out in the cold wind and rain in queues .Only 2 staff on . Piss poor service trying to force people online !
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Danny Clayden Chambers
(@ClaydenChambers) reported
10 mins on hold (twice) to @BarclaysUK only for the person who eventually answers to be unable to hear me. No access at all to mortgage information. This is why I closed my personal and business accounts.
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jessica ✨
(@JGodfrey25) reported
@BarclaysUK hi, I applied for a current account over 5 working days ago and I haven’t received any update at all, not even by email, is this something you can look into? #Barclays #Banking #CustomerService
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Lisa Hayward
(@lisa_hay04) reported
@barclays @barclaysuk @barclaysukhelp - over a hour on hold & still no answer. My battery is going to run out before I get to speak to anyone at this rate. How much longer am I meant to wait before giving up? But then I’ll just get the same again tomorrow. Service is appalling!
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Princessunimummy
(@Princessunimum1) reported
@BarclaysUK why do you offer a chat feature if none of your colleagues reply apart from to tell me who they are and they are ‘happy to help me’? I’ve been trying for 2 days to resolve a minor issue and none of your colleagues have managed it yet 😤
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ExzibitA-PKR
(@ExzibitaPKR) reported
@BarclaysUK your app support is about as helpful as asking the family pet to help you with your physics homework. ******* unbelievable.
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Daisy
(@Daisy75566358) reported
Would like a “certificate of interest paid”, robot doesn’t understand, put on hold forever until a human said it’s wrong department, then put on hold again for another eternity, then wrong department again....has been like this since 10th May! #**** @BarclaysUK
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PurplePenguin
(@PurpleP44230202) reported
@BarclaysUK after being cut off and then a long wait I have to say the customer experience when phoning for help is woeful. Quite why your recorded message spends 2 mins to tell me to check on line?… I DID THAT, THATS WHY IM CALLING YOU
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Martine Le Fay 🧚
(@MartineLeFay) reported
@BarclaysUK Any ETA on fixing the Chat function on the app? Technical issues all afternoon and still ongoing.
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JustCoupleComplaints
(@JustCoupleComp1) reported
@BarclaysUK your customer service is shocking. How you can treat your customers like this is disgusting. Can someone help?
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Daisy
(@Daisy75566358) reported
@BarclaysUK wake up and help your customers
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matt bind
(@bind_matt) reported
@BarclaysUK I am finding it impossible to deal with Barclays. My debit card expired and my only access to my banking was via the online pin sentry system. unfortunately I live in Cape Town and therefore Unable to visit a branch. I have sent letters providing my new address so
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Daisy
(@Daisy75566358) reported
@BarclaysUK Would like a “certificate of interest paid”, robot doesn’t understand, put on hold forever until a human said it’s wrong department, then put on hold again for another eternity, then wrong department again....has been like this since 10th May. What service?
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James Fletcher
(@JD_Fletch) reported
@BarclaysLDN @BarclaysUK Now have the cheek to call me a ‘valued a customer’ and talk about ‘world class service’ whilst offering me 1% back. As if I’m going to stay a customer.
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Monica
(@MonicaLC01) reported
@JaniceBaggott1 @MartinSLewis Janice really glad to hear Barclays refunded your money. My partner was in the same scenario where he was scammed by a spoofed Barclays number. @BarclaysUK did not refund his money. It’s been an awful experience.
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