Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:

Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Ian A 💙 (@Sandy_W_Anker) reported
@BarclaysUK is your track it application not working today? I'm trying to access any update on my mortgage reapplication and am getting a server error message when I've entered my credentials.
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Daz Speck (@darren1man1bike) reported
@rubyeyelashes @HSBC_UK @BarclaysUK Yes, shockingly bad customer service. I have been with them for about 30 years as well. Moving to Barclays.
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Sarah Wallace (@wa37772360) reported
@BarclaysUK Where would I be able to get a PDF copy of the England and Wales October 2020 Residential Mortgage Conditions please. I am a mortgage customer :)
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Laura Kennedy (@LauraKennedyStN) reported
I’m in a recovery centre in SA getting treatment for severe childhood abuse, ptsd from working in the nhs through covid, an eating disorder and addiction. I am still working remotely to fund this but need a loan to cover next 2 months.@Barclays @BarclaysUK are refusing to help me
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John Martin (@JohnMartinComic) reported
When interest rates go up, why don’t savings rates go up? It’s yet another con, like petrol stations putting prices up on petrol they already had delivered. The whole system needs knocking down and starting again @BarclaysUK
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Rupert wilson (@Oxfordite) reported
Do you really want my feedback? How about someone in customer services let’s me know progress with resolution of the @Barclays @barclaysUK systems fault? - you know, how about doing some customer service and forget chasing customers for feedback..
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Kyle Johnson (@official_JKyle) reported
@BarclaysUK currently been sat down in your Hounslow branch for a good hour now and all your staff do is walk around, chat to each other and play on their phones. They are not actively looking to see people and this is vile and disgusting. All I want to do is verify my ID.
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David Brodtman (@DavidBrodtman) reported
@BarclaysUK and @BarclaysUKHelp I wonder if you can help. For 3 days now I have been talking to your team to make a simple transfer from my account to another of my accounts in a different bank, but it seems impossible to arrange.After 40+ years, I’ve had enough!
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nb (@nicolaBathUK) reported
@lovely_JaYoung @BarclaysUK Hi, it might help to Google ‘Resolver’ and also ‘Which?’ for help. I’ve had help via both in times of utter nonsense. Barclay’s rubbish customer service isn’t personal just inept. I’m looking to switch from them after decades! 🙄
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Dips Kaur (@Dips_Kaur) reported
@BarclaysUK I’ve been waiting OVER 90 minutes on the app to get some help and OVER 40 minutes on call. This is poor customer service. You automative system are unable to help with my query. When I visit your branch I get told go on the app can’t be served at the branch??
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kate fynes (@trart) reported
@BarclaysUK mistakenly cancelled our mortgage and live chat is now advising 5 w/d to rectify their own error. Set to lose house purchase COB today - I need to speak to a real life human. @BarclaysUKHelp please reach out, I am desperate.
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Mark 🇬🇧 🇺🇦 🏳️🌈 (@NUFC_GolfDad) reported
@BarclaysUK I opened a disputed card charge on 8th May, I have heard NOTHING from you guys since then other than the original email, despite it saying I would be sent a case reference number and within 10 working days.
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Zoe Parkin (@Zoejg1) reported
@BarclaysUK received a letter stating getting a refund, it states refund within 30 days. Rang the helpline number and says 50 days, try and speak to someone and it is impossible with up to 2 hours waiting times!!! Anyone else having these issues?! When do I get the refund??
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Nigel Penton Tilbury (@nigelpt) reported
@BarclaysUK I am trying to send a SECURE MESSAGE. your oh-so-clever website seems to expect me to dance around but never reveals how to do it. Barclays customer since God wore short trousers [1969]
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Bhatiapanti (@bhatiapanti) reported
@Barclays @BarclaysUK I am trying to get IBAN bt in ur sight only sort code starting with 20 getting IBAN, my sort code starts with 23, kindly help to generate my IBAN. Awaiting for a favourable reply.