Barclays Outage Map
The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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🖥 Akash 📱 (@akash_nu) reported@BarclaysUK chat support in the app just been horrendous recently. Whenever I try to connect with a human the AI chatbot seems to ask a few questions then assume stupid requests and end it with - we can’t connect you with someone at the moment.
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(P)markblackburn (@lemarkblackburn) reported@BarclaysUK I cannot upload documents on your bereavement service! I don’t really want to speak to anyone right now
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Max (@maxwaa) reportedCan honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.
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Warren Peters (@wizza_wozza) reportedHi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail
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Harry Wraith (@NotHarry16) reported@BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.
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Steve (@Wakey1234) reported@Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.
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Lisa B (@TheBowers78) reported@Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out
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Christopher Rowe (@KernowChris) reported@BarclaysUK App displaying plain blue screen at the start of logon this afternoon, I am presuming an issue at your end with this. App appears to be otherwise ok.
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JakInABox (@JakInABox__) reported@BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it
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Luke (@Luke47865392) reported@BarclaysUK when is your live chat service going to be working again? Very frustrating, it has been down for weeks
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Neil watson (@Neilwat40023612) reported@BarclaysUK I cannot pay anything with my cards or online is the app working ok
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Natalie F (@Felion84) reportedHi @BarclaysUK @BarclaysUKHelp your website says chat is working but chat through the app says it’s not working and I can be connected. When will it be available please?
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The tablet (@247SecurityManc) reported@BarclaysUK @Barclays Your app and phone system are not working. Please repair.
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ТМР (@tmrcz) reported@barclaysuk you just started blocking your app on my @grapheneos phone falsely claiming it is rooted. Totally unacceptable and customer unfriendly behaviour that will not be tolerated. Bye bye.
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Nathan Hart (@NathanHart1) reported@BarclaysUK @BarclaysUKHelp would be good if you let people know you're having issues.....again! Tried using card at Tescos and kept getting declined even though money in the account! Thankfully a customer services rep informed of the issues. Not good enough!