Barclays

Barclays Outage Map

The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Barclays users affected:

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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ipswich, England 2
Manchester, England 2
Reading, England 2
Birmingham, England 2
Basingstoke, England 1
Southwark, England 1
Barnet, England 1
Guildford, England 1
Fulham, England 1
Norwich, England 1
Portsmouth, England 1
Sidcup, England 1
Brackley, England 1
Pontyclun, Wales 1
Bourton on the Water, England 1
Hemel Hempstead, England 1
Oldham, England 1
Keighley, England 1
Maidstone, England 1
Thatcham, England 1
Bodmin, England 1
Ely, England 1
Peterborough, England 1
London, England 1
Uxbridge, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

  • Sketchydoctor1 Sketchy_doctor (@Sketchydoctor1) reported

    @BarclaysUKHelp @BarclaysUK @BarclaysUKHelp still no update on my complaint no manager could be bothered to call me so they got an advisor to call me instead makes no sense to me as I'm complaining about an advisor? If have now had no access to money over a bank holiday as you failed to act

  • niikhb nik (@niikhb) reported

    Hung up because the line quality was so bad , @BarclaysUK your service is a joke

  • aj1_uk alison m (@aj1_uk) reported

    Very disappointed with the latest communication from @barclaysuk setting out new charges for personal account holders relating to debit cards. Including Charging for delivery if you need your card quicker than five working days.

  • pksproperty Paul Skinner (@pksproperty) reported

    @BarclaysUK please tell me how to contact someone! Your phone lines will not give me an option to speak to someone and I cannot access your app. How do I retrieve my account details???

  • Godders1982 Godders (@Godders1982) reported

    @BarclaysUK not really my point, i dont want to/cant call and i dont have the app! i want an email address to sort my issue not to make a complaint although that will clearly follow!

  • DLAPgroup DLAP Group (@DLAPgroup) reported from London Colney, England

    Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

  • ilovefluffy Andrew Willis 🇺🇦 (@ilovefluffy) reported

    So @BarclaysUK replaced all the manned counters in Sunderland with machines that CAN NOT ACCEPT COINS and now the only manned counter is apparently broken. So in short, probably time to cancel my account.

  • mdshamilton Mark Hamilton (@mdshamilton) reported

    @BarclaysUKHelp I have spoken with Customer Complaints twice now - they have no ability to solve this issue and reopen my account. I’m going round in circles with no one taking ownership of reinstating my joint account - this will damage my credit rating. Passing the buck @BarclaysUK @Barclays

  • imran_the_umar Imran (@imran_the_umar) reported

    @BarclaysUK Lewisham branch, 5 empty machines becuase everyone wants counter service. Only 1 person on the counter with 15ppl in the queue! #ridiculous

  • LauraG78 Laura Adams (@LauraG78) reported

    @BarclaysUK I’m trying to get through to your Barclay customer portfolio team and currently in a queue for the past hour and half.. why you do not have an email system is beyond me. I will have to hang up soon to go to work and then can’t try again one day! This is horrendous

  • gregdavies14 greg davies (@gregdavies14) reported

    @BarclaysUK I have just called your phone number and been told the wait is TWO HOURS!!!!!!!!!!!!!!!!!!!!!!! and your chat service isn't working. Call that a service. I don't.

  • Michael59905540 Michael (@Michael59905540) reported

    @BarclaysUK is there a problem with the app as I am sending money and noone is receiving it?

  • Steve031973 Steve (@Steve031973) reported

    @BarclaysUK has the WORST customer service EVER! Why make is impossible to speak to a human being?? Their stupid automated system sends you round in circles, only to then tell you to use the "chat" in the app with a 1 min wait time. 15 mins later NOTHING!!

  • Godders1982 Godders (@Godders1982) reported

    @Barclays @BarclaysUK any chance of tweeting/messaging an email address to get in touch with you about a complicated Banking issue? Your website is a black hole and most unhelpful and your telephone banking voice service doesnt recognise my issue

  • bpwilliams72 Ben Williams 💙 (@bpwilliams72) reported

    Hi @BarclaysUK. Having been with you since university, due to forthcoming service changes I am going to be leaving you for somewhere new and more appreciative. Please can you confirm that all SOs and DDs will transfer over via CASS. Shame, but you obviously don't want my custom.

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