Barclays Outage Map
The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Pip Mulholland (@Pipmulholland) reported@BarclaysUKHelp @BarclaysUK As a new customer ( although prev had current ac for over 30 years) just tried to make appt via phone for me and hubby to both open the new 1 yr ISA. Given up, have to book separate appts two trips to town centre and 6 weeks to wait via cannot do it online. Riddiculous in 2023
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Siobhan 🇮🇪 (@Titzo1991) reported@BarclaysUK why do your staff online make it so difficult to close a help to buy ISA? Asked yesterday for it to be closed and confirmed multiple times yet today I find the account still active on the basis they were waiting for me to confirm yet it was confirmed 3 times!
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Richard Ballantyne 💙 (@richard_ballan) reported from Birmingham, England@BarclaysUK your service is shocking!
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Billy Jones (@billyjones22) reported@YvonneChapman1 @BarclaysUK Same happened to me, was told its a glitch but can see more and more have issues and some going back to 2013. I had to take day off to get it sorted
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John Renfrew (@att_it_ude) reported@BarclaysUK well I called to update my business details, but with 40 min wait selected the option for you to call me back. still waiting 24 hrs later. Please do not say this is quality customer service
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Barry Walker (@BlockFHatter) reported@BarclaysUK Hope you can help. My father-in-law uses your banking app. He asked me today if l knew how to delete the details of an organisation he has previously paid from the app. The organisation changed accounts so he has 2 entries for the same organisation. Is it possible?
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Vicki Trott (@vickitrott) reported@BarclaysUK still waiting on a refund of over 1K from Barclays - sent on 10/01 but never received into my bank account. Complaints process is a joke - ref CRKMCVXGG6 - when will anyone ever take ownership of this atrocious service & give me my money back?
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Crazeeee (@LogoRus) reported@BarclaysUK Why has it taken me several phone calls before I can find someone to actually help me with getting on to my online banking, pretty sure I’ve got a better chance of winning the National lottery jackpot 😡 Let’s hope the last advisors information actually works
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Sarah O (@sarahoconnor_so) reported@BarclaysUK wtf guys. Substantial standing order dated 27th just gone out of my account leaving me overdrawn and access to no money. Apparently if I don’t pay a grand in by 3pm I’ll get charged! And you wonder why you’re loosing customers.
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Ben Taylor (@benitobruv) reported@BarclaysUK have to be the worst Bank around…terrible customer service!
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Hannah Mona(g)han (@hanniemona) reported@BarclaysUK your online chat can’t seem to handle me asking for an update on a COP appointee account, neither can your customer service number recognise my request.
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Charli IBS (@mindanaci) reported@Barclays @BarclaysUK @BarclaysUKHelp clients IVA paid off years ago but Barclays still haven't removed Land Registry Charge despite chasing for months. Sale of property delayed. No responses to emails and no level of customer care. What can we do?
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🐝Sam Haydon (@SamBobHaydon) reported@BarclaysUK shocking service today at Telford Town branch. Visited prior to get correct info & attended today with 88 yr old dad (hearing&mobility issues) to action changes as advised after wife of 60 yrs died. Refused help, no empathy. Appt made but now no text confirmation. ??
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kieran grayson (@openthatunited) reported@BarclaysUK shocking that 14 weeks on a complaint you’ve closed and reopened 4 times is still not a priority. Thousands of pounds out of pocket and causing me massive £ and health issues and I’m ignored. Failed guidelines and industry standards, disgusting. @HammersteinMatt why?
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Deborah Morton (@Clifffan20) reported@BarclaysUK are you for real? I can’t get an up to date bank statement today as my option is currently set to annually ? I “might” be able to access it online in a few days!
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