Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Nico 😺
(@Nicosnoseytips) reported
@BarclaysUK Have tried on 5 separate phone calls to your customer service team for mortgages and have still been unsuccessful in getting a refund back from you. I am now in week 7. I will be applying interest soon. Please could you get back to me about this.
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Melanie Harrison
(@faustinogirl) reported
@BarclaysUK I’ve been hanging on for 1hour and 6 minutes. You are having a laugh, this is the worst customer service ever!!!! Tomorrow I’m taking my very large current account and changing my bank. I am appalled .
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#LaCaverna33 🇻🇪 🇪🇸
(@LaCaverna33) reported
Pieces of bastards from Barclays, THEY ONLY HAVE HINDUS ANSWERING THEM BY PHONE AND THEY DON'T UNDERSTAND A ****! @Barclays @BarclaysUK @BarclaysUKHelp
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Kaleshe
(@stubbornneko) reported
The @BarclaysUK customer service automated chat bot is awful. My goodness
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Andrew Grossman
(@andygr) reported
@BarclaysUK Actually it’s more complicated than “it may be a scam if someone contacts you about an inheritance”. If it’s not a scam then it’s still a “scam” because “heir finders” want 30% of your inheritance. Tipped off, do your own genealogy gratis. You need no help beyond a DNA search.
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Daniel Temple
(@danieltemple) reported
When are you going to fix the iOS app @BarclaysUK? The responsiveness of the “pay a recent or new payee button” has been a problem for months now, but none of your updates seem to fix it.
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Swapnil
(@Swapnil53156575) reported
@BarclaysUK, I have applied for mortgage at Barclays. My solicitor has requested a decision on an allowance I am receiving from the seller and your team has not replied on it since a month. Can you please help me sort it out? Or I will loose the property deal.
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Neelam Khawani-Connett
(@Neels_UK) reported
@BarclaysUK absolutely disgusted with your customer services; upgraded my phone, cannot access banking app, cannot access online banking, on hold for customer services for 30 mins and then get cut off, no way to raise a complaint by email or online without logging in! HELP!!!!!!!
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Greg Morris
(@GR36) reported
Need to open an account for my boy. Did the silly thing and went into a @BarclaysUK branch expecting help. Oh no. They can only help me on 19th September. Have to video call. 48th in the queue down to one and they cut me off. I wonder why high street banks are struggling.
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im that dude
(@imthatd55274483) reported
@AppleSupport What do you mean if i have used this kind of code before? My bank sends me this code after every 5 months or so. It’s a perk of being their customer. So i cnt redeem the perks of banking with @BarclaysUK? Is that what you are telling me? Maybe i misunderstood @BarclaysUKHelp
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Caroline Green
(@sweetpeacdf) reported
@BarclaysUK I am trying to pay off my secondary mortgage, got redemption statement for initial mortgage and paid off. Trying to get any help is impossible. Chat not monitored, email not monitored, phone 40 minutes waiting then cut off. Ffs what sort of customer service is this?
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A Luxury Travel Blog
(@luxurytravel) reported
I gave up after an hour and a quarter. Really shoddy service, @BarclaysUK !
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RACE PEPAIR REPEAT
(@motoringsport) reported
Trying to report debit card fraud to @BarclaysUK is almost impossible! Absolutely useless phone system
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.
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Chloe Raccoon
(@ChloeRaccoon) reported
@BarclaysUK statement from my accounts folder. But they want details for a DD from my _personal_ account to verify my _business_ details. And I do not have the same instant access to statements for my personal account, so yes, you are indeed asking me to remember details _I AM NOT ABLE TOO_
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