Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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jonathan ruddle
(@jeruddle) reported
Seems that the @BarclaysUK KYC team have messed up big time. Online access lost for loads of customers even though they have “successfully completed” the process. Great!
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Sian Brown
(@SianZia19) reported
@BarclaysUK @BarclaysUKHelp youve stopped access to my app and card due to fraud I confirmed all transactions were mine. Been told to come in branch to prove with id when I have a broken foot! So until then you’re gatekeeping my money even though I can email/text this proof!!!
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W Beisbol
(@WBeisbol) reported
@BarclaysUK has just closed my account, all my money is gone, apparently, the reason is I'm not a UK resident anymore, which is true. Now, how do I recover the money? what can I do? please help
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Gillian Bruce
(@Gillian09387587) reported
@BarclaysUK my daughter has spoken twice on the phone to someone regarding changing mortgage to buy to let. Still waiting of paperwork 3 weeks later. Hours wait on the phone and no email to contact. Can anyone help on this matter
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Lucy
(@Lucy42119376) reported
@rolandobarbella @BarclaysUK If you really need your account back then contacting support here is trash because all you keep getting is automated messages which is so annoying So just reach out to ( cybertell_consultant ) On instagram, they helped me in getting mine recovered easily without stress
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Lord Rami Ranger CBE
(@RamiRanger) reported
@Barclays Please help me to get through to a human in your organization. I have wasted 45 minutes waiting in line for help to no avail. Thank you. Your loyal customer of 50 years. @barclayscenter @BarclaysUK
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Jane
(@cheeserim) reported
@BarclaysUK received a letter addressed to MISS PROCTOR to my address. She does not live here. I have lived here for nearly 9 years. Now this final letter is a termination notice requesting £6694.57 from her stating if not paid you will transfer the debt to a recovery unit. HELP!
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Old_Crusty
(@Old__Crusty) reported
True fact: it takes longer to speak to Customer Services @BarclaysUK @BarclaysUKHelp than it takes to wait for a new Prime Minister.
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Arron Bird
(@arronmcfly) reported
@BarclaysUK hey I’m having difficulty setting up my blue rewards in my app, keeps saying something has gone wrong with a VX021 error?
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Rolando
(@rolandobarbella) reported
@BarclaysUK has just suddenly closed my account, apparently, apparently the reason is I'm not a UK resident anymore, can someone help?
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Patricia Rayney Ⓥ
(@TriciaCaputo) reported
Rang @BarclaysUK as I got a message saying I needed to download the latest app, the operative told me I had to delete the app then download it, it was the only way. I then scrolled down in the App Store & there it was - saying ‘update’. Sorry, but that caused me needless stress!
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Gus
(@Gus_preston) reported
@BarclaysUK can't log into the app, get error code 00002. Message says call us by using direct call from within app... ...you clearly haven't thought this through properly have you.
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Lifesolutions
(@Lifesolutions16) reported
@BarclaysUK I cannot contact you on web chat I cannot get through on the helpline I need to pay my mortgage your service is a joke
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Gary C Wood
(@GC_Wood) reported
@BarclaysUK Please advise how I make a complaint about my banking service with you in a way that will attract a response. I've tried the short-form freepost address on your website, and also your full postal address with a stamp. 93 days later, I still haven't heard from you.
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𝙳𝚊𝚟𝚒𝚍 𝙶𝚊𝚕𝚕𝚊𝚌𝚑𝚎𝚛
(@bayrud23) reported
@BarclaysUK @BarclaysUKHelp on your website it says "To make a chargeback claim by phone, call us on 0345 734 5345 (+44 24 7684 2100 outside the UK). Lines are open 24/7." - Well I just called and it says your lines are open 8am to 8pm - not 24/7
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