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Barclays

Barclays Outage Map

The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Barclays users affected:

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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

  • scottyh1lts
    scott hilton (@scottyh1lts) reported

    @Barclays @BarclaysUK @BarclaysUKHelp unresolved payments dispute still ongoing after 14 months. Lack of compassion and support from Barclays is beyond unacceptable

  • Ladyspeakerzoe
    lady speaker of inconvenient truths (@Ladyspeakerzoe) reported

    @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

  • BluesnJazzxx
    just me (@BluesnJazzxx) reported

    So Barclays Bank has gone from our high street. Nearest one is now MK which is 30 mins away. I have a new phone and no access to the app therefore no access to any money @BarclaysUK

  • LeeCraddock12
    Lee (@LeeCraddock12) reported

    @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

  • LukePe46
    Luke (@LukePe46) reported

    @BarclaysUK Ive been a customer for 2 weeks, try paying my bills at the end of the month and you've blocked my card twice!! Your automated fraud system is ridiculous! You have caused to much stress resulting in loosing me as a customer. Absolutely pathetic.

  • onezusky
    TΔFΔDZWΔ (@onezusky) reported

    4/7 through emails, phone calls, socials… and never received any response… only automated "email acknowledged" type messages, nothing more. Today as a last resort I have just tried to call the bank I used for for the purchase @BarclaysUK, hoping for support, but they said

  • Andyd21_
    Bon (@Andyd21_) reported

    @BarclaysUK @HomeOfCricket Explained it all again then hung up on me because he is wrong and a total lying peace of **** this is the 6th time speaking to people from packistan who then keeping it up stealing peaces of ****, Barklays uk 100% corrupt banking scum. I have pictures and recorded calls scum

  • HusseinKhalid_
    h (@HusseinKhalid_) reported

    Genuinely never experienced a customer experience or service as bad as @LikewizeRepair @BarclaysUK @BarclaysUKHelp

  • wars_random
    Random Wars! Algarithiums’ & Logic!!!!!’ (@wars_random) reported

    @GM Any problems with the stock contact @BarclaysUK also!

  • tmrcz
    ТМР (@tmrcz) reported

    @barclaysuk you just started blocking your app on my @grapheneos phone falsely claiming it is rooted. Totally unacceptable and customer unfriendly behaviour that will not be tolerated. Bye bye.

  • scottalli11
    Alli Scott (@scottalli11) reported

    Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

  • sarahemustapha
    Sarah Mustapha (@sarahemustapha) reported

    @BarclaysUK I've tried three times to use your online bereavement service to tell you of my Dad's passing, and three times I have got an error message directing me to fill it all in again - could you fix it please rather than making a hard thing even harder!

  • littleBIGhiller
    Tom Hiller (@littleBIGhiller) reported

    @BarclaysUK must be the worst bank I have ever dealt with in helping small business. Completely dire at support!

  • HitchinSquare
    Mo (@HitchinSquare) reported

    @BarclaysUKHelp @BarclaysUK - Why is your Fraud team so slow and unable to help with anything? Raised a fraud transaction on the Barclays card & it has been 3 weeks & there has not been a single reply. Why so CRAP service? Are you taking the FRAUD seriously or is it a waste of tm

  • wizza_wozza
    Warren Peters (@wizza_wozza) reported

    Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

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