Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Rousseau | 🚀 @get_nucha 🚀 |🇭🇹🇱🇹🇫🇷
(@rousseaujnjul) reported
Every time I have to interact with customer service from a legacy bank like @Barclays @BarclaysUK I understand why these banks are always at the bottom of every consumer satisfaction survey. 11 years as a customer.I’ll keep my business with them to the minimum until I unplug them
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Teresa McNorton
(@TeresaMcnorton) reported
Seriously bad service @BarclaysUK Father in law a customer of 50+ yrs with 4 a/c's trying to get a debit card after moving back to UK..45 mins in branch and told we can't help. He calls Customer service,put on hold then disconnected. Appalling...
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Brian Wright
(@shinobi_brian) reported
And they will need to be crypto friendly. @BarclaysUK @Barclays you should pay attention to this, if you block any of my crypto transactions (in or out), I'll be closing my accounts down
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don john
(@Fra2er) reported
@BarclaysUK I've had to 'clear data' from my barclays app due to it freezing when I was trying to make a payment - its now asking me for an activation code. I'm an existing customer - do I need to go instore to get a new code?
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Rachel Addyman
(@RachelCoates75) reported
@BarclaysUK Banking in Guiseley today, 2 windows,5 people before me in the queue, by the time I got to the counter 6 behind me. This is a branch you are closing. People don’t want apps & phone banking, we want humans , cash, because cash is still king you know & proper service.
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Belstone Groundsman
(@bfcgroundsman) reported
@BarclaysUK over 3 hours on phone and now been put back to music on hold. YOUR SYSTEMS ARE NOT FIT FOR PURPOSE. I’ve asked for the problem to escalated and been told someone will get back to me within 8 (YES EIGHT) weeks!
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JACKSON TRIBUTE ARTISTE
(@MJacksonTribute) reported
@BarclaysUK Yeah but the problem is regardless of who you speak to messages or phone, to whomever you are passed to next .. you spend hours and hours going through it over and over to either be told there is nothing that person can do or they will have to call you back. then .. NOTHING
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Sergio Budkin
(@BudkinSergio) reported
@BarclaysUK you have given me the worst customer experience possible. If you are interested in understanding why, happy to help.
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Phil Billingham
(@PhilBillingham) reported
@keven0262 @thatlaurawrites @BarclaysUK Yes. What we are finding is that staff increasingly ‘ghost’ us and clients if it gets too hard. They are clearly afraid of action, and the management structure around them is poorly trained and culturally incompetent in many cases I believe remote working makes it worse
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Kaz
(@kaz_lovinglife) reported
@BarclaysUK is your app having issues - trying to pay a cheque in (I’ve done it several times) and the camera isn’t working - definitely a fault somewhere
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Amanda
(@AmandaW21) reported
@BarclaysUK Hi! Can you please help with booking an in branch mortgage appointment? Only getting phone appointment option online, and I can’t get through on the phone. Any help would be great, thanks.
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highfivedave
(@highfivedave) reported
@WhatNowDoc @Barclays @BarclaysUK Very sad. Many big companies won’t give email addresses & make it very difficult to contact . Some give phone numbers and can be virtually impossible to get through . You listen to music for an age and often get cut off or they say you have to speak to someone else . Been there .
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Jonny Davidson
(@JonnyDavidson11) reported
Just bought a new phone and sorting various banking apps. All fine until it comes to @BarclaysUK . Apparently if you try to re-register on a different device with the *same* phone number (as for example if you upgraded your phone) the system can't handle it and throws an error
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Maddie
(@DiamondXGeezer) reported
@BarclaysUK hi, I need to request a chargeback please. @JustEatUK have taken money from my bank account for a completely wrong order and is refusing to refund. Delete my account @JustEatUK I don’t care. I just want my money back! Please help Barclays
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BeneD
(@Dbene0) reported
@BarclaysUK Your chat service is utterly useless i need to chat to a human not a robot!!! Who totally incompetent! Repeating over and over again the same things like a Parrot!
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