Barclays Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Dunn 🔑🔥💡🚰 💻 📱 (@iandunn_matters) reported 7 minutes ago

  @BarclaysUK Hi. I’ve been trying to log into my business bank account for the last 20 minutes I keep getting error code 305. Is there a know problem with logging in at the moment?

• 
  MadamNOTonit (@C1aireGee) reported 12 minutes ago

  @Barclays @BarclaysUK my wages havent hit my account at midnight like they always do. Is there an issue with your systems again??

• 
  Mark Partridge (@justbeingjimmy) reported 13 minutes ago

  @BarclaysUK I have a standing order due to go out today but it was declined. Plenty of money to cover it but I woke up to a text message saying there was a system problem last night. How do I push this payment through as it’s for parking which I’m due to use today?

• 
  Munee 💙 (@OfficialMunee) reported 16 minutes ago

  @BarclaysUK Needs to fix up waiting for my mum to be seen for an issue we’ve come for the second time, I’m glad I’ve changed banks but my mum still wants to rock with her day one bank.. the branch in Walthamstow sucks, rude behaviour for staff

• 
  MarkW (@MarkW909) reported 19 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Mat (@lotharmat) reported 21 minutes ago

  @rcgarage280328 I've also had a good experience of @BarclaysUK customer services recently with a dispute due to incorrect payment details sent. Very impressed!

• 
  Warren Peters (@wizza_wozza) reported 24 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  A Price (@PriceAntho15233) reported 27 minutes ago

  @BarclaysUKHelp @BarclaysUK I’ve had an account for a long time but I now live abroad. For over a year I’ve tried to receive my money and close my account but it seems impossible! My card was blocked and every time I call I’ve been told that the cheque was sent but it hasn’t been

• 
  grapefruit&ambers (@Mrslostand837) reported 27 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  cyma naseem (@cymanaseem) reported 27 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  Nathan Hart (@NathanHart1) reported 28 minutes ago

  @BarclaysUK @BarclaysUKHelp would be good if you let people know you're having issues.....again! Tried using card at Tescos and kept getting declined even though money in the account! Thankfully a customer services rep informed of the issues. Not good enough!

• 
  billion lights (@lydylyd) reported 29 minutes ago

  @BarclaysUK why can’t I use the app ? It keeps telling I’m offline when I’m not ? I’ve tried logging in and out , I’ve tried turning on and off my phone but it still won’t let me access anything and is saying I’m offline ? Help.

• 
  just me (@BluesnJazzxx) reported 33 minutes ago

  So Barclays Bank has gone from our high street. Nearest one is now MK which is 30 mins away. I have a new phone and no access to the app therefore no access to any money @BarclaysUK

• 
  Gareth Grier (@gareth_grier) reported 35 minutes ago

  .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 41 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this