Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hall
(@oclipa) reported
@BarclaysUK I have a question about the Barclaysafe service, however I cannot get through to the appropriate team on the phone (I've been trying for the last 4 hours!). Can you help me, or direct me at someone who can help? Please don't suggest calling Barclaysafe direct.
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Tracie
(@Tracie80290038) reported
@CardiffCityFC @FortressGB @BarclaysUK Is there humans in the office now???? Need help with our season tickets 🤬 been trying for weeks
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Marc Denton (@🏠) 🇬🇧🌏
(@FinanceGardener) reported
@BarclaysUKHelp @BarclaysUK is there any particular reason the online help is so bad? It is now 1.5 hours since I went onto the chat, and all I want is a new debit card issued????
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Helen McCarthy
(@tweetheart4711) reported
@BarclaysUK great to hang on listening to your awful muzak and recorded apologies for half an hour, but I still don't have anyone dealing with my query, which I can't resolve online.
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eni
(@EnisGrace) reported
@BarclaysUKHelp @Barclays @BarclaysUK Is there a reason there has been no response from your Tech Pack team??? The service has been rubbish. Please dm.
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Carol (aka Elizaboots)
(@CEJHodge) reported
@BarclaysUK I have questions about the Switching service that I can’t find elsewhere, I’ve tried ringing and get directed to chat in the app, except my app apparently has no chat!
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Robert Pearson
(@rwpearson78) reported
@BarclaysUK It’s not working at all. It’s not available in the App and I m told I can’t go to branch to open an account. So My daughter is a bit stuck bank accounts wise
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Jonny Parker
(@JonnyPa89296705) reported
@HelenHilliard4 @BarclaysUK @Barclays Its bloody awful
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Jenessa Hawks
(@NymphadoraLupin) reported
@HelenHilliard4 @BarclaysUK @Barclays Agreed! I was on for over an hour, only had 2 responses and 6 colleagues come and go from the chat. And now it’s not working apparently!
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Matthew Worman
(@MatW) reported
@BarclaysUK Why does your main Manchester bank on Market Street no longer offer in person cash withdrawal service? Utterly ridiculous, considering you only permit £250 per day via ATM. And you have rude staff on the door stopping entry by asking what customers are coming in for.
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Roxana Triefus
(@roxana_triefus) reported
@BarclaysUK sitting in branch waiting for service not enough staff not enough branches
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S Khandelwal
(@SatKhandelwal) reported
@BarclaysUKHelp @BarclaysUK your new techpack insurance provider looks like a fraud company, trying to raise claim for damaged phone, they keep rejecting even though is after 21st April incident, no one on phone & chat to answer, found way to rip customers with 'service' charges.
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Nelson M.
(@Nelson_pm10) reported
I’m very disappointed with @BarclaysUK. customer service over the phone. After waiting for 15mins I spoke to someone who was abrupt and unprofessional. Did not get my query answered, I will have to try to calling again wish me luck!
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Andrew Scott
(@andrewthescot) reported
@newman_andrea @BarclaysUK Oh no, that’s awful. It happened to me a few months ago (different scam) but HSBC were really quick to spot it and stop any money going out. Hope it all gets sorted!
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Kris
(@Kris37262568) reported
@ade_ellis @Brightstar @BarclaysUK Good luck with that think I've wasted about 10 hours of my life on hold listening to that awful music, still no updates on a claim I made 5 days ago, worst customer service I have ever experienced
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