Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Dor 🏳️🌈
(@spawnofthediva_) reported
@BarclaysUK I keep seeing this and, for the love of, well, words, please rewrite this tweet. I assume Tredz is a business/website? If so, this tweet should read 'Tredz is'. Your editorial team is better than a mistake like this.
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Joana Lenkova
(@_FuturesForward) reported
@barclaysuk you should train your people on some basic customer service skills. I will be so very happy to take my business elsewhere. Watch me walk. Ridiculous and disappointing service and rude and offensive customer service. Stuck in the dark ages much?
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simopco
(@simopco) reported
@BarclaysUK do you support withdrawals from crypto exchanges? Looking to move my banking to an establishment that does. Thanks
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brian ambler
(@brianambler1) reported
@BarclaysUK why is it so difficult to get in touch with your team! I tried to call and hit road block after road block
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Wayne Alexander
(@Waxander) reported
@BarclaysUK unable to get the iPhone app (currently have ios15) is this any ongoing issue?
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Arabella
(@Arabell99991111) reported
@BarclaysUK Hopefully none of these entrepreneurs require a business bank account quickly. If you do, I d recommend going to Metro Bank. They understand service, with sensible opening hours and plenty of tellers or customer service reps.
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Karen Rai 🦋
(@KarenRai0712) reported
@BarclaysUK @BarclaysUKHelp @Barclays - I found a debit card for your customer on the floor - I've been on hold for 20 mins to your line trying to report it lost for her - this is so VERY wrong. You have asked me to type details of the card into phone twice - EXTREMELY wrong.
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Annie Bannister
(@AnnieBannister) reported
Had absolutely atrocious service in @BarclaysUK @barclays this afternoon. Absolutely no concept of making reasonable adjustments for disabled son.
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Badgerwocky #ProgressiveAlliance
(@badgerwocky) reported
@BarclaysUK Care to explain why you've sent me a new debit card when I closed my account with you? And no, I will not call your customer "service" team
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Just me.
(@Veritatiscupit) reported
Trying to sort out issues with my mortgage with @BarclaysUK @BarclaysUKHelp Twice this week I've been on hold for more than 45 minutes. I'm on hold again. Current wait time? 80 minutes! Coupled with the worst automated greeting system I've ever encountered. Sort it out Barclays!
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Hamilton Mckay
(@MckayHamilton) reported
Having big problems with conforming to @BarclaysUK Know Your Customer protocol. Spent hours on it. their system doesn’t support Safari but they fail to tell you that. Plus hours on the phone. Hopeless customer support!
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Arabella
(@Arabell99991111) reported
@BarclaysUK Barclays is an e.g. of a scammer. The service they deliver is very different to what they advertise. They don't say up front forget anyone at a call centre taking your call promptly. They don't tell you that you can cook a 3 course meal whilst waiting for your call to be answered
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Laurence Akers 🖋
(@LaurenceAkers) reported
What an absolute shambles the customer service at @BarclaysUK is. For a company that claims to be hot on security, try reporting a lost card or fraudulent transaction... The app clears every chat and they seldom answer the phone...
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Caitlin Prince
(@Caitlin10562155) reported
@BarclaysUKHelp @BarclaysUK why is it impossible to speak to someone over the phone! You have cancelled my card without my permission
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Context matters
(@ghjsky) reported
@BarclaysUK You are sending my card to the wrong address for the second time, the app doesn’t work, can’t access online banking because the card I have has expired and I waited 40 minutes to speak with NOBODY. Truly one of the worse customer experience of my life