Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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tooner gaming
(@ToonerGaming) reported
@BarclaysUK wtf yesterday my contactless works I’ve got money in my account and today it isn’t working sort it out getting tired of this happening
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Steve
(@oakcott) reported
@dubeyshantanu7 @BarclaysUK @BarclaysUKHelp No, that's the customer service where they don't reply to you at all. #BarclaysUK #BarclaysUKHelp
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david fotheringham
(@fotherini) reported
@BarclaysUK why are you so impossible to contact - you have refused to honour a cheque and i want to know why - who do i contact? I dont want your app..... how ??
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Syed Shaheer Ahmed
(@chickenfried190) reported
@BarclaysUK I am suddenly getting an error 00002 on my barclays app. Please help me if possible barclays what can I do to fix this?
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Steve Buckingham
(@BuckoS111) reported
@BarclaysUK so live chat says call - so I call - phone message says service shut - try direct call from app - message says we now deal in live chat? Is customer service now a thing of the past for Barclays - no branch access, no phone access, bad live chat? I just want my money!!
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malcolm wright
(@malcolm45334520) reported
@BarclaysUK Trying to report a lost Barclays debit card on a Saturday evening but I waited that long the automated service finally told me it was connecting me to an advisor but then got an automated message telling me the hours were 9am to 8pm and ended the call. No 24hr sec
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Emma W
(@emmaw1418) reported
@BarclaysUK I appreciate I could of used my own solicitor but using your solicitors OptimaLegal is an awful experience. I am yet to speak to my case handler in 9 weeks! I can never get through to anyone and they never reply through the portal. You need to rethink your support!
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Matt Wheeler | UI/UX & Development
(@mattmultiplied) reported
from
Leeds, England
Just spent an hour on hold with @BarclaysUK customer service for someone to hang up on me 🙃
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Francesca Silveri
(@ChiccaSilveri) reported
@BarclaysUK I'm finding it very difficult to speak to someone for help. Chat was useless. I can't ring you as I live abroad nor can I visit a branch in person. No email address or secure messaging system on your website. Can you help?
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Vince Gedge
(@VinceGedge) reported
@Barclays @BarclaysUK @Barclaycard You do not listen and don't give a SH%& about your customers or their loyalty. An embarrassment to customer service 2:07 i spent on the phone yesterday...just do what the computer says team. great job 😱😴😵🥴👺💩
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💀
(@RabzRalam) reported
Gotta give credit to @BarclaysUK Edgware branch (Razia served us). Absolutely amazing customer service !
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Ann Davies
(@DaviesReadman) reported
@BarclaysUK shocked to discover today that if your are a regular customer it is no longer possible to call the bank if you have the app. Is this true? Chat is not chat - it is messaging service from poorly trained overseas centre. #leaving
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Anita
(@tinyriiiick_) reported
@ScornflakeGrrrl @BarclaysUK everyone I know who banks with them says they have awful customer service (and my dad still hates them for not pulling out of SA during apartheid... he holds a grudge). I bank with co-op and have always had 5* customer service with them! my parents use HSBC and like them too
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Frumpy Oldman
(@shakenstick) reported
@BarclaysUK no reply from you on Apple Message (tried three times today) and no phone number on your website. Very poor service !!
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Sharon Young
(@Mrs_Bear62) reported
@BarclaysUK I withdrew £500 from the ATM at South Woodford .. problem is while £500 came out of my account only £460 came out of the ATM .. apparently I’ve to wait to see if it “shows up” later and if not then the response in the branch was a shoulder shrug .. could you translate
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