Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamilton, Scotland | 1 |
| Swindon, England | 1 |
| Norwich, England | 1 |
| London, England | 1 |
| Kingston upon Thames, England | 1 |
| Oxford, England | 1 |
| Bicester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Leonara
(@Leonara99550659) reported
@BarclaysUK What an awful advert. What’s happened to ad agencies? They’re either dumbing us down or completely misrepresenting the country. Grim.
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Rxkeya
(@rxkeya) reported
Fed up with @BarclaysUK because someone told me yesterday the block will be lifted so I can carry out my biz operations & today I’m told that person wasn’t meant to tell me that? 5 days unable to access MY OWN assets/funds because I didn’t reply to emails. Ridiculous
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karen banner
(@karenbanner1) reported
@BarclaysUK on your iPhone app the log in button is very close to the bottom of the screen so when I swipe up to kill the app it logs back in. Is there any way the button could be moved?
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Andy Coppin
(@andycoppin2) reported
Called @BarclaysUK to arrange an in branch meeting, been told that there is nothing available near me for a month. Premier service!
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Context matters
(@ghjsky) reported
@BarclaysUK You are sending my card to the wrong address for the second time, the app doesn’t work, can’t access online banking because the card I have has expired and I waited 40 minutes to speak with NOBODY. Truly one of the worse customer experience of my life
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Wighat
(@1967Neill) reported
@BarclaysUK trying to contact Mortgage team but online chat not working and been on hold for over 1 hour without any answer. How can I talk to someone?
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ProudJew
(@ProudJew8) reported
@BarclaysUK I am calling you, my god it is a nightmare. Your AI is insisting talking about "my account" is not enough to send me to the long queue of any team. BTW, are you aware covid is over and is not an excuse to understaffing your service creating 40 minute queues?
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Hitman
(@mawahid786) reported
Yeah so my bank @BarclaysUK blocked my account for security threat yes the threat was my employer paying my salary 😡 I couldn’t even get access to my own savings same account for about 10 days shame on you @BarclaysUK
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Jamie
(@Jamie619Jamie) reported
@BarclaysUK here24/7 for help to pass on n not actually help branch closes early the app n chat bot is shite no appointments remind me why after so many years still banking with yous
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Badgerwocky #ProgressiveAlliance
(@badgerwocky) reported
@BarclaysUK Care to explain why you've sent me a new debit card when I closed my account with you? And no, I will not call your customer "service" team
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Gabrielle Khaled
(@GabbyKhaled) reported
A thread 🧵 for @BarclaysUK For over eight weeks, the sale of land in the U.K. has been stalled due to a small amount of debt. @Barclays @BarclaysUK are the owners of this debt, but they don’t have it in their system, and NOT ONE PERSON is stepping up to help us solve it.
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Jon Junior
(@JonJunior_) reported
@BarclaysUK why is it not possible to have a proper conversation on the help chat in the Barclays app. I take it the people on the other end don’t speak English as their first language. Very annoying to bank with an English bank and not being able to communicate properly
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Chloe Raccoon
(@ChloeRaccoon) reported
On hold with @BarclaysUK. ETA to call answering: 10 mins. IVR options that match my issue: None. Options for "if you have sent in documents and we asked for more information" and "you need help filling in the form". No option for "you filled in the form and we say you didn't"
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Martin White
(@martinwwhite72) reported
Well, @BarclaysUKHelp @BarclaysUK are a pretty terrible bank!
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alan_maglite_4ksoloutions
(@alan_ckam) reported
@BarclaysUK biggest bunch of corrupt scumbags on this earth , 4 weeks my dads been dead and they wont allow me to access funds to pay for his funeral, theres enough money to pay 10 times over ,anyone help me issue a lien on Barclays please, PLEASE RT
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