Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Houston
(@TimboHouston) reported
@afrozefz @BarclaysUK This is awful. You seem to have left a woman already traumatised by abuse to incur life-affecting debt. Your complaints system is clearly defective. Is your claim of providing support in these circumstances merely performative?
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Catherine
(@Catherinemc94) reported
@BarclaysUK your chat service is an absolute joke. I have been waiting more than an hour for a response and when I eventually got one it’s taking 30 mins for a reply to each message.
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Tim Houston
(@TimboHouston) reported
@afrozefz @BarclaysUK @BarclaysUKHelp This is awful for your customer and awful for your reputation. You really need to do better.
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Carl Wackan
(@CWackan) reported
@BarclaysUKHelp @BarclaysUK @Barclays you're 24/7 service is utterly ****... unless you've gone silent based on the piss poor effort sofar. At containing the oli slick of a disaster your trying to mop up or are shell shocked by... the lady from your customer care team struggled
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JSWillis
(@JSWillisArtist) reported
@BarclaysUK Your app is down ‘system error’ u have 90 minutes wait to talk to anyone … where’s your customer service ??????????
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Kim G
(@Kimtins) reported
from
Sutton, England
Credit where it's due, @BarclaysUK were able to offer clear advice for my elderly Aunt who never noticed her details were incorrect 🤦and @BarclaysUKHelp signposted us quickly and clearly to the right service to sort this, big thanks to the hub in Deal who sorted the problem!! 🎉
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Steel Zebras 🦓 ♿
(@Zebrafishspoony) reported
@BarclaysUK I can't access a branch, and I was sent paying in envelopes but not the slips to use the post office and I'm running out of time in the cheques. I can't get through to anyone. Can someone pay in my cheques for me?
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Jorge a C
(@adiskide13) reported
Hi, my wife has a personal account in @BarclaysUk it's inactive from years. She's trying to close it but it's impossible. She doesnt have any personal data to can use the app. What Can we do? @barclaysUKHelp
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BCCUK
(@BCC2K) reported
@BarclaysBizChat @Barclays @BarclaysUK I have been waiting for a reply to a secure message sent last week. Clearly your customer service does not feel our business is important?
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AbiBM
(@AbiBM) reported
@BarclaysUK @BarclaysUKHelp just DMd you about issues with my business account. Can you please respond or provide an email or address for me to write to?
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HS
(@J444THS) reported
Another day....nothing done by @BarclaysUKHelp @BarclaysUK it is a joke. You create barriers for people to bring their business to you. What kind of **** show are you running. Get someone who actually cares about the bank to contact me. Shouldn't be hard.
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Joanne West
(@Johux21) reported
@BarclaysUK Is it just me, or is Barclays Bank near on impossible to get hold of? Automated messages which lead to more and more options then not the option you need and NO online help centre unless you have iPhone!! Arrrghhh - How do we get through?
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king elon
(@SteezyTdaFinest) reported
@BarclaysUK Please **** off advertising this on my feed I will never ever ever use it
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JSWillis
(@JSWillisArtist) reported
@BarclaysUK Your app is down ‘system error’ u have 90 minutes wait to talk to anyone … where’s your customer service ??????????
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Saeeda Khan
(@SaeedaK95011260) reported
@BarclaysUK if barclays placed a cifas marker under my name, is there a possibility of opening a basic account with barclays. Due to the marker I'm unable to open an account anywhere else. As they placed the marker, maybe they can then help.
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