Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Strathmore
(@Mrs_Strathmore) reported
@BarclaysUK Hi. Is there a prob with the app? Keep getting error code 00002
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Jeff ****
(@JeffWan07265205) reported
Barclays froze my funds for 2 months and asked me for proof of funds but did not even look at it after I submitted all documents. It has gone past the 10 working days deadline but there is still no response from them. @BarclaysUK @Barclays
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michael coman
(@RestoMichaelC) reported
So I have a complaint in with @Barclays @BarclaysUK over an issue going back 2 years and I've had to call 6 times in the last week or so getting 6 different stories ending today with me requesting a call back to say what's happening........no call back, what a surprise 🤬
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Waqqas - Stay away from Barclays.
(@WaqqasAwan) reported
@BarclaysUKHelp @BarclaysLDN @BarclaysUK So I received my data that I now have to sift through along with a CD with my voice recordings to customer service. Will be digging into those too.
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Vaughanny
(@MarkVaughan77) reported
@BarclaysUKHelp FYI - still on hold. 1 hour 10 mins and counting. No reply yet on the phone. Complain function not working online and no reply yet to my DM. #Shambles #BarclaysUK
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Sam
(@t0mlins0nstyl3s) reported
@BarclaysUKHelp @BarclaysUK it says on my Google pay I can use my card online but not in store does that mean if I've added the card to Google pay and use it in an app or website it will work
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HGA Accountants
(@abbas_ghulam) reported
@BarclaysUK 2 times trying to get hold of the business team. Waited 1 hour without luck. Covid is no excuse for this pathetic service.
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Tom Watts
(@Pioneerbutcher) reported
@BarclaysUK Hi - my grandfather has had his card eaten by a cash machine and wants me to try and help sort it out. He struggles on the phone - I don't live near him so how can I get his approval to let me speak on his behalf to you? Thanks
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Danny Clayden Chambers
(@ClaydenChambers) reported
10 mins on hold (twice) to @BarclaysUK only for the person who eventually answers to be unable to hear me. No access at all to mortgage information. This is why I closed my personal and business accounts.
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Kelsey
(@Jugdar013) reported
Looks like @Barclays @BarclaysUK are .asking clerical errors and being incompetent...must be recent changes as this is second time this year they are falling short....decade of use before they were great....shame
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NickityNackered🚴♂️⚽️🏏🇿🇦🇬🇧
(@nmolteno) reported
@BarclaysUK @BarclaysUKHelp your business banking service is an absolute shambles. 20min wait times on EVERY CALL. Wrong information provided and more calls needed. 2 months for a mandate change to be executed and it’s still done wrong. You are one customer fewer.
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jessica ✨
(@JGodfrey25) reported
@BarclaysUK hi, I applied for a current account over 5 working days ago and I haven’t received any update at all, not even by email, is this something you can look into? #Barclays #Banking #CustomerService
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Fore Right
(@ForeRig90315206) reported
@BarclaysUK 15 days on from last tweet from problem from 15th Feb 21!!and yet again no response from n e 1@ Barclays..diabolical appalling service from u!! Shame on you!!! Can anyone get their act together ??
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Monica
(@MonicaLC01) reported
@JaniceBaggott1 @MartinSLewis Janice really glad to hear Barclays refunded your money. My partner was in the same scenario where he was scammed by a spoofed Barclays number. @BarclaysUK did not refund his money. It’s been an awful experience.
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PurplePenguin
(@PurpleP44230202) reported
@BarclaysUK after being cut off and then a long wait I have to say the customer experience when phoning for help is woeful. Quite why your recorded message spends 2 mins to tell me to check on line?… I DID THAT, THATS WHY IM CALLING YOU
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