Barclays Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TJ (@teejwxm) reported 1 minute ago

  Can someone please help @BarclaysUK? I’m unable to access my credit card account.

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  Andrhu (@ALivMusico) reported 2 minutes ago

  @BarclaysUK is the app having issues, getting the square of doom with the waiting counter going round when trying to check My card details.

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  1618cc™/3 (@RomeoXrayBravo) reported 3 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Ben Pay (@bpay12) reported 7 minutes ago

  @BarclaysUK I need to make sure a standing order is cancelled that might come out tomorrow but can’t talk to anyone online or on the phone . Help?!

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  Saumil Chakraborty (@Reds_manutd10) reported 9 minutes ago

  @BarclaysUK I have been trying to reclaim my money back after barclays suddenly closed my bank account. I tried to use the barclays reclaim non-uk form. Nothing seems to work and even the customer care number aren’t able to help. What service are you providing?

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  Stop_talking_bubbles (@bubbletalkz) reported 10 minutes ago

  @PSCupdates @Barclays @BarclaysUK - closed my account a while back and moved all my savings. Why ? People with humanity don’t support genocide. Everyone close your accounts ! Stay away from them.

• 
  Ian French (@ianfrench13) reported 12 minutes ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.

• 
  Little Mill Hennessy (@littlemillhen) reported 12 minutes ago

  @BarclaysUK I want to close my account, I have a credit card with £0 balance. Your phone lines are only Mon-Fri and the app help section literally has not worked for weeks. Incredibly frustrating

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 14 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Shehzad (@ShehzadArsenal) reported 16 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

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  What is it the braids (@MavyMave) reported 17 minutes ago

  Damn @LloydsBank now have a £500 bank switch offer on their premier account. I already am a premier customer and certain I have done a bank switch already since Jan 2023. Did @BarclaysUK switch a few months ago and got £400.

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  Muhammad Isa (@mohisah11) reported 17 minutes ago

  @wild_we_are @BarclaysUK They still won't let me access my account because i am in another country I'm not surprised after all they are accused of funding a genocide.

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  The Cummins Accountability Project 🌎 (@tcumminsap) reported 17 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  josh wilson (@joshwil03947838) reported 21 minutes ago

  @Wibblewobbleyum @BarclaysUK @Barclays Stop pretending it’s not working mate, be honest and say you’ve got 0 p’s

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  Jude 💙💙💙💙💙💙💙💙💙 (@Jas2090Judith) reported 25 minutes ago

  @BarclaysUK My daughters had a lot of issues with her app logging her out completely, about 5 or 6 times at least & it’s a new apple phone bought from apple. She’s rung to make a complaint only to be told they will log a ticket but they can’t compensate her for it. Disgusting