Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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OliviaJadeHughes
(@OliviaaHughes) reported
@BarclaysUK been on hold for over 50 minutes now. Ridiculous. I’m a potential new customer enquiring about a recent application. I’ve waited 3 weeks so far with no comms, and can’t get through to anyone. Called yesterday, waited 35 minutes for someone to answer and cut me off.
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Joseph Farrell
(@JosephF13206489) reported
@BarclaysUK just had the misfortune of needing to use a branch in Manchester City centre after queuing at market st branch for 25 mins to be told no counter service getting sent to their only other branch in the city to find out there is a hour que for counter service tinpot outf
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Simon Brady
(@bradybunch1967) reported
@BarclaysUK new Barclaycard... Still no PIN, pay doesn't work , won't upload to Apple Pay....terrible product
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Direction Forward
(@direction4ward) reported
Terrible contradictory customer service from @BarclaysUK @BarclaysUKHelp. Tried to sign up for a current account to add to existing consumer services. Told to register on the app as a new customer, despite having online banking (made this clear). Now locked out of both profiles.
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(@mygoodintent) reported
@BarclaysUK Tried to make a withdrawal from a cash machine last Sunday, it failed to give me the requested amount (£100) yet debited that amount from my account. I now have just 52p in my account and have been told that it will take TWELVE working days to remedy.I was due (cont.)
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Mark Fee
(@marksfee) reported
I asked my local @BarclaysUK about an account for my 15 yr old. They said I have to open an account too, no problem, but they also wanted me to shift ALL my banking to them. Nope. They refused because "they want to encourage new customers" ?????
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ysusan
(@xixiyeeshaha) reported
@BarclaysUK My card was locked, I changed my phone number and my pin sentry was unusable. I need to transfer my money to another card. I sent essential files to the leicester bank already. However, no response until now. Could you please help me deal this emergency.
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Daniel Davies
(@danbyn32) reported
Trying to buy food, card declined, no explanation, 24 Hour customer support is apparently closed. @BarclaysUK any chance?
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Robin Smith
(@RSmithInstitute) reported
@BarclaysUK complaints team asked me to call the Ombudsman for a technical problem? A simple single user problem the customer success team have been either unable or unwilling to resolve in 30 months. @BarclaysUK @Barclays
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Julian Philpot
(@cooljools58) reported
@BarclaysUK Wouldn't advise this, unless you want to spend endless hours in phone queues trying to get customer support. 1 hour 35 minutes so far.
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Bughaw Soriano
(@magnate37) reported
@RachelM32640233 @BarclaysUK Hi @RachelM32640233 . Were they able to resolve your login problem? My wife is also encountering the same error currently. Thanks.
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Steve
(@oakcott) reported
@dubeyshantanu7 @BarclaysUK @BarclaysUKHelp No, that's the customer service where they don't reply to you at all. #BarclaysUK #BarclaysUKHelp
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Retail Merchant Services
(@RMSPayments) reported
@blaenwaunMwnt @BarclaysUK Hi, I'm sorry to hear you've had issues with requesting an additional terminal with us. I can see my colleague Diamond has now contacted you to assist with ordering this. However, I have also raised a complaint case to look further into the issues you experienced when 1/2
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Shrey
(@shr3y_t) reported
@sumner_rowan @BarclaysUK I called again today and got the same - still not able to receive foreign cheques. It’s quite incredible that the most basic service you expect from an account is unavailable. I’ve logged a complaint with the financial ombudsman
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Robbie Turner (He/Him)
(@RobbieMTurner) reported
@BarclaysUK Someone has applied for a mortgage on a house using my address as the contact details. I can't find out how to report this to you. Can you please help?
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