Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Uxbridge, England | 1 |
| Hamilton, Scotland | 1 |
| Swindon, England | 1 |
| Norwich, England | 1 |
| Kingston upon Thames, England | 1 |
| Oxford, England | 1 |
| Bicester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@ChrisBushell0) reported
@Barclays @BarclaysUK going to close account Tomo with Barclays. 3 transactions this WK less than 60 quid, all asking me to log into app...wtf. Why
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Ade Hodges
(@adehodges) reported
@BarclaysUK 'change email' in banking app settings not working, also can't send a 'suggestion' as it won't get past 'add name'.. I put my name in and it won't verify and go to 'send'.
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Charlotte Bell
(@cb4747) reported
@BarclaysUK I've got a pop up error message on my app that I need help with
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A742321
(@HarbourAdam) reported
@BarclaysUK why when you register a “complaint “ do you not answer it and close it down as “feedback” pathetic customer service
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AlicrySky
(@SkyAlicry) reported
@Barclays @BarclaysUK “We’re here to help if you need us” No, you aren’t. That’s false advertising. Even your chat on the app has me on hold while it tries to find someone to help after you’re still sending me letters claiming you can’t contact me.
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Moyse Manoogian
(@CortesLord) reported
@BarclaysUK So the offshore curse strikes again - when are companies such as @barclays going to realise offshoring to save a few quid decimates the customer satisfaction ratings ? Absolute torture trying to get anything resolved via offshore support!
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Zulfi Choudhry
(@zulfichoudhry2) reported
@BarclaysUKHelp Nope! Waited another 50 mins to get through to the mortgage. Absolutely flabbergasted. Difficulties is an understatement. What if someone required desperate help?? I have tried for 5 days to call, each time waiting for an hour. Really wish I wasn’t with @BarclaysUK
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Ronan Phillips
(@Ronanrphillips) reported
@Barclays @BarclaysUKHelp @BarclaysUK Why do you insist on getting customer to phone when you dont have enough staff to cope with the traffic?
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Steph Smith
(@smithybobs158) reported
@CWackan @itvnews @BarclaysUK That’s nothing? A man died because he felt let down by professionals. I hope his family and friends aren’t reading your insensitive comment!
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stephey
(@ThomsonStephey) reported
@TweekySenior @BarclaysUK I think they have started to support @GoogleWallet from today...try once again...they said they would be launching soon...its come already I think. Silent launch.
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Sam
(@litildevil) reported
@BarclaysUK with the recent interest rate increases now at 4% why are you still offering savers such poor rates on east access savings? Are you not going to increase interest rates for savers?
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Ello
(@yesdarling) reported
@BarclaysUK please cancel payments to Healthy Back and issue refund to me after first payment. They have ignored my email cancellation instructions and continue to take money from my card 4929409623490003
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Georgina Roberts
(@Georgina_1981) reported
@Barclays @BarclaysUK @BarclaysUKHelp how the hell am I meant to report my mum & dads cards lost out of hours as your automated service doesn’t have the option and they don’t have online banking or the app?? Absolute joke!
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Phil Ringsell
(@phil_ringsell) reported
@BarclaysUK so your online messaging app is awful, and your phone service even worse. Trying to pay off my overdraft after switching accounts, and the latest advice I got was to go into a bank with the cash! Been trying for a month to pay it off
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Tara Barge
(@tarabarge24) reported
@BarclaysUK your apple chat feature is not working at all I have been trying to check if I have closed my account for days! I need a way to contact you but not a phone number that charges
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