Barclays Outage Map
The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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M (@M0000000000004) reported@Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?
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Mac10 (@ManchesterMac10) reported@Barclays @BarclaysUK You’ve frozen £10k in my accounts My wife can’t get to work tomorrow, direct debits are about to fail & we’ve got no money for shopping WTF are you doing ?
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Terence McGuire (@Terencem2) reported@Barclaycard hi joining this DM as requested requested post to @AppleUK_ and @BarclaysUK about appleTv not working via barvlays ap with error code MR014
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Karl Jeffries (@JeffriesKa42983) reported@BarclaysUK so when you been the App it’s not working again, shocking
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lady speaker of inconvenient truths (@Ladyspeakerzoe) reported@BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this
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Guy Williams (@Piglet0080) reported@BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.
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The Cummins Accountability Project 🌎 (@tcumminsap) reportedI honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.
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TJ (@teejwxm) reported@BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.
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Greg Miles (@itsgregmiles) reported@BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat
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Tim Lewis @Stoneham Press (@StonehamPress) reported@BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.
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Steve (@Wakey1234) reported@BarclaysUK Your service is the worst I have ever seen in my lifetime. Your advisors talk but don't do anything. Do any of your systems actually work. You are a disgrace to the Banking Industry and Humanity. I hope you go under. Hang your head in shame.
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Mister Polly (@AlgernonSea) reported@BarclaysUK My Barclays App greeting has changed but it wasn't done by me. I contacted Barclays help and they said I should update the app. However it seems I already have the latest version of the app. Any suggestions?
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SoftwareLife (@Mindfulness2050) reported@BarclaysUK @HomeOfCricket Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎
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1618cc™/3 (@RomeoXrayBravo) reportedI can confirm that @Barclaycard @BarclaysUK are in bed with the Financial Ombudsman Service @financialombuds The scammers at Barclays will WITHHOLD information about how you used their website, and the FOS won't press them for evidence. #Barclays trade with impunity.
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TJ (@teejwxm) reportedHey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.
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