Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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paul evans
(@pauleva56453130) reported
@BarclaysUKHelp @BarclaysUK yes I have the app. I don’t want to get sucked into a call centre/online process that takes me nowhere. I only need to know why I was turned down so that I can address that issue. I think that’s only reasonable for a customer of 40 years!
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A E Whistler
(@AEWhistler) reported
@BarclaysUK Hey Barclays! What do you do if someone says they were treated rudely in one of your branches? Just asking to compare your customer service to @HalifaxBank. Hint: they didn't care at ALL! 😮
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AndyMcCall
(@AndyMcCall) reported
@BarclaysUK I've been in the queue for over an hour to speak to a video banker to open my daughter a bank account. This is the second time I've tried to do this. The first time I had to give up after 30 minutes. This is terrible customer service.
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Kyle F
(@itskyleflamson) reported
@UbisoftSupport SCAMMERS! Who do you think you are taking my money and still not giving me the product I purchased?! I’m filing a case with my bank fraud team. You’re disgraceful! @BarclaysUK help!
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Tony Harris
(@tonynottom) reported
@BarclaysUK anyone manning the Customer Service line today. I called 0333 202 7477 at 08.31 and I've been on hold ever since.
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Gina
(@GinaMuncher) reported
@BarclaysUK still struggling with my mortgage. The staff are making mistake after mistake. Worst customer service. Extremely disappointed and currently would not recommend for a mortgage
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Ivor Harper
(@ivor_park_fin) reported
The utter uselessness of @BarclaysUK webchat continues Me: In order to get a DIP, do I need to enter the property details B: if you can see the option to enter details then only else its not mandate. Well I think that's a 'no' And this is what you want us to ALWAYS use. WTF?
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HollywoodSara
(@HollywoodSara) reported
@BarclaysUK hi is your app down? My account hasn’t been updated and no one is answering the chat
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Pradee
(@Pradee72078039) reported
@BarclaysUK With true scams comes great money...join our UK Barclays Bank 🏦 be our victim 😜 we will take your hard earned money how we steal is open secret #juststealingfromcustomers Support pls A victim of Barclays UK
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Danielle Medlyn
(@Dannii_1231) reported
Is anyone working at @BarclaysUK @Barclays today? An issue that should be quick has taken over 24 hours. Over 300 employees haven't been paid!! This needs sorting out yesterday
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zev
(@Gingersam_) reported
@BarclaysUK trying report suspicious activity on acc phone lines over hour wait so use online chat then that goes down aswell well done Barclays
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Laura Thomson
(@loobyruby) reported
@BarclaysUK Glasgow Argyle Street is a shambles. Always a massive q outside, different info depending on who u speak to. 1 cashier. Business banking customers needing change waiting for up to an hour at times. Shocking service. #badcustomerservice #banking
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Rafael Carazo Salas
(@RafaCarazoSalas) reported
FORGET ABOUT BANKING WITH BARCLAYS @BarclaysUK @Barclays!! Last night I set up their app on my new mobile phone (an app that I’ve used for years) and took me 2h on the phone for them to realise there was an error in their app 1/2
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nirmal karia
(@nirmalkaria) reported
@BarclaysUK I am trying to reach out your support line since more than 3 weeks now. As my account is blocked and I am being charged unnecessary interest. Every time I call I am asked to put on hold for 4 hours and no one picks up the calls. I am charged Unnecessary interest
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Rob
(@justfoxes) reported
@BarclaysUKHelp @BarclaysUK The fact I have to input all the information down again for the items previously input and registered on your last provider is ridiculous people are busy and can’t re input items just because the tech pack has changed insurer ! #poor customer care
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