Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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hilts
(@hilts_cooler) reported
@BarclaysUK Had to call helpline as online mortgage account information appears to be incorrect. Was on hold for 59 minutes, only to be cut off. Terrible customer service.
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Nikki Hammond
(@nikkihammond88) reported
@BarclaysUK I'm trying to log on to my online banking but I'm getting an error code RG21K. What is this? As on your website it isn't recognising this as an error code
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Jamie
(@Jamie619Jamie) reported
@BarclaysUK here24/7 for help to pass on n not actually help branch closes early the app n chat bot is shite no appointments remind me why after so many years still banking with yous
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lynn
(@larnnie) reported
@BarclaysUK been on a very Slow ‘chat’ for 3 hours .. now chat is unavailable.. unresolved problem .. unacceptable when you cannot speak to anyone !
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Ian French
(@ianfrench13) reported
@BarclaysUK absolutely disgusting of you incompetent clowns to keep hanging up on me 15 mins and 17 mins on hold during telephone banking. TWICE this happened using mobile and landline. Before you start, DON'T push internet banking or apps on me. Just fix that call problem!
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Fiona Jones
(@lady_larke) reported
I am absolutely disgusted with @BarclaysUK - I requested a new debit card 21 DAYS AGO &, having come back from hol, see it’s still not arrived. I start a new job tomorrow and STILL don’t have access to my own money - I can’t even get out cash?! Do something @BarclaysUKHelp
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Martin White
(@martinwwhite72) reported
Well, @BarclaysUKHelp @BarclaysUK are a pretty terrible bank!
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Chloe Raccoon
(@ChloeRaccoon) reported
On hold with @BarclaysUK. ETA to call answering: 10 mins. IVR options that match my issue: None. Options for "if you have sent in documents and we asked for more information" and "you need help filling in the form". No option for "you filled in the form and we say you didn't"
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Christine Bell
(@facilitatorbell) reported
Monday mornings are mainly spent on hold as I navigate services on behalf of my mum and dad. Today it is @BarclaysUK and the ONE good thing is that they have a variety of hold music but they do keep suggesting the app is quicker but as POA I do not have access to the app!
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ProudJew
(@ProudJew8) reported
@BarclaysUK I am calling you, my god it is a nightmare. Your AI is insisting talking about "my account" is not enough to send me to the long queue of any team. BTW, are you aware covid is over and is not an excuse to understaffing your service creating 40 minute queues?
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Jamie
(@Jamie619Jamie) reported
@BarclaysUK defo not arsed about the customer
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Aly_Cat
(@aly_cat45) reported
Yet again @BarclaysUK have shown how awesome their customer service is! 20 minutes to get through, transferred to another department, on hold for 25 minutes and cut off! Come on!!!!!
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Johnny Orbital
(@OrbitalJohnny) reported
@BarclaysUK @BarclaysUKHelp been waiting 2 weeks for my daughter's bank card to be delivered, I'm not spending another 20 minutes battling through nonsense automated messages trying to speak to someone.. HELP!!
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Charlie Done It.
(@charliedoneit) reported
@BarclaysUK finally moving from your bank after 12 years. No customer service whatsoever. Who runs a business in 2022 where phone lines don’t open on a Saturday and a live chat takes 45 mins to respond #badcustomerservice
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richy richardson
(@triplex79) reported
@BarclaysUK have got to be the worst bank, can’t get through on the phone, can’t get through via the app, the branch is rammed with hardly any staff. Total joke. 37 years a customer personal and business accounts. Time for a change if only I could get through to close them 🤬👊🏽
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