Barclays Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ads (@aadification) reported 5 minutes ago

  Hey @BarclaysUK , I had an account and I lost access to it when I reached India, The account is still there, How can I access it ?

• 
  1618cc™/3 (@RomeoXrayBravo) reported 6 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Zoe Harrison (@zcherrybaby) reported 8 minutes ago

  @BarclaysUK disappointed that you have removed my overdraft after being a customer for over 30 years, I very rarely use it, I know you sent me a letter but I don’t think your actions are justified in reducing it to £0

• 
  Lee (@LeeCraddock12) reported 10 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  DJ Shaan (@djshaan) reported 14 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  Max (@maxwaa) reported 18 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  just me (@BluesnJazzxx) reported 19 minutes ago

  So Barclays Bank has gone from our high street. Nearest one is now MK which is 30 mins away. I have a new phone and no access to the app therefore no access to any money @BarclaysUK

• 
  Nicholas Daniel OBE 🇺🇦🏳️‍⚧️ (@ndanielmusic) reported 20 minutes ago

  @BarclaysUK when will your chat be available through your app? Still not working.

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 22 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  Luke (@Luke47865392) reported 23 minutes ago

  @BarclaysUK when is your live chat service going to be working again? Very frustrating, it has been down for weeks

• 
  Grazzie (@Grazzie161320) reported 25 minutes ago

  @jolly_osmond @BarclaysUK @HomeOfCricket Hello, although your page shows that everything is working I can’t contact anyone from the Barclaycard app!!!!! I also don’t see any offers for balance transfer!!! I don’t have time to call can you provide your complaint email address asap.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 28 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  MerseyRed (@Dave04057726) reported 29 minutes ago

  @NathanHart1 @BarclaysUK @BarclaysUKHelp Yet still no tweet today there was issues. It's beyond a joke that Barclays don't be upfront saying there's issues

• 
  iain (@iaintoon) reported 29 minutes ago

  @BarclaysUK your customer service team is ******* **** Who cry’s over why u asking stupid questions for and ends the call 🤡🤡

• 
  Emily Farndon (@EmilyFarndon80) reported 31 minutes ago

  @BarclaysUK what the helk is going on now? Why is banking DOWN YET AGAIN? My balance is showing as Nil yet I know there is money available, I will be looking for a new bank as from today!