Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Holloway
(@Emmasch29) reported
@BarclaysUK about to cost me my house move because they didn’t process a document over a month ago is not what I need right now. No one helping, must have the document today or it’s game over. Some assistance isn’t desired but absolutely urgent!!!!! Help!!!!
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Chloe Andrina Lim
(@cloverjuice) reported
@BarclaysUK @BarclaysUKHelp I have just had 4 very stressful months because of bad customer service especially from your ISA team and I cannot believe I have had to be the go between liaison between Barclays and Skipton and the issue is still NOT RESOLVED.
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John Cardnell
(@john_cardnell) reported
@BaccmaConsult @BarclaysUK I know your pain! All in the name of improved customer service- the irony is beyond belief
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Dan O'Meara
(@dan_omeara) reported
@BarclaysUK has failed us. We are a longtime Barclays customer and have been staircasing our Share to Buy property. After submitting our new mortgage application in mid-March, we thought the process would be straightforward. Instead, it has been an absolute hell. (1/5)
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Richard Brader
(@Dieseldick1973) reported
@BarclaysUK Could make the money work if you gave the customer the money you owe them.
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Dan O'Meara
(@dan_omeara) reported
We are nearing 3 months since we submitted our @BarclaysUK mortgage application. I have called twice a day, spoken to customer service reps for hours, and still I cannot get Barclays to do the basic task of sending a form to their own valuer. (3/5)
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Lou T-S
(@LouiseTS1967) reported
Hey @BarclaysUK Any chance one of your advisors could stay on the live chat long enough to answer my question? First Brijesh said they’d help then left, then Abdul did the same. Any chance of some help please?
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Ellen
(@WinnieWoodles19) reported
@BarclaysUK Once again very very poor service from Barclay! I ordered a new Debit Card 10 days ago and got home from hols today to find it was not here. Premier just told me it was ordered but card never produced!! What twaddle! Beverly was good on phone though
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Sam Owens
(@Smowens13) reported
@BarclaysUK Can't log onto the app - keeps saying Error Code BA040. Reset the app but can't find my mortgage number. Help!
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Daniel Terhorst-North
(@tastapod) reported
@martinfowler @BarclaysUK "Eliza does app support"
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Lucia Prosperi
(@principeanut) reported
@BarclaysUK how does a customer speak to a human? Your chat is useless, advisors are telling me to call a number where there’s only an automated message. Poor customer service!
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Yay!
(@yay2yay) reported
@BarclaysUK I tried to cancel my business account and called several numbers which was provided by Barclays app chat support. No one picks up any of it for hours, calls drop and I am not eligible to do it via online banking. It’s frustrating. 👎
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Chris Cooney
(@chris_cooney) reported
@tastapod @BarclaysUK It's as if someone let the Smarter Child bot take over their customer service.
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Daniel Terhorst-North
(@tastapod) reported
How #chatops works. 1/n me: [opens @BarclaysUK business app chat] me: Hello, can I bulk download statements? Barclays: ... B: You can access statements by [how to navigate to statements] me: Yes I know that, thanks. Can I bulk download e.g. all statements for 2019? B: ...
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the bull
(@muppet32) reported
@BarclaysUK Which bank fails to honour you ombudsman ruling?? Which bank fails to send statements when requested?? Which bank says they will call you back after 48 on multiple occasions??? Yes Barclays the bank that is supposed to help you. Please people avoid this bank