Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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AmYisraelChai 🇮🇱 🇺🇦 Slava Ukraini !
(@gabsdada) reported
@BarclaysUK why is your KYC process for existing corporate accounts so painful ? Today I was called by the KYC team to be told the mandates team hadn’t done their job and I should resolve that. There is no notion of customer service at all.
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Nicole holmes
(@nixsie87) reported
@Barclays @BarclaysUK shocking service from Barclays Business. Hours on hold only to get through to offshored staff who are no better than online chatbot. Can’t ever get through to someone in UK who might understand problem. Used to work for Barclays old CEO - he’d be shocked!!!
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Khaleel Anwar
(@KhaleelAnwar01) reported
@BarclaysUK It was stated that Google Pay support would come 31st of January, yet I can't add my card to it. What's going on?
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Jo Mama 🇺🇦
(@stressedoutmum) reported
Terrible customer service from Barclays Business. Have spent a total of 7 hours this week alone trying to get through in response to their emails, texts and messages asking me to contact them for more information. @BarclaysUK @BarclaysUKHelp #badservice
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Ian Drummond
(@ian_21B) reported
@BarclaysUKHelp @barclaysuk now you ring up and won’t help because I don’t have details that I gave away two years ago and your call centre person won’t use the letter reference. #reallybadservice
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Caitlin
(@Mrs_Steege) reported
@BarclaysUK @Digitaleagles Need your team to call me back urgently as my mortgage offer is expiring tomorrow and there's been last minute complications. Your phone service cuts me off automatically because I missed a callback.
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Mark Cameron
(@MarkCamPenrith) reported
@Barclays @BarclaysUK @BarclaysUKHelp As I can't get my funds from you (due to your decision & being almost uncontactable) can I inform you that I am charging you interest on money I can't access at a rate of 5% per day from today. Please get in touch to acknowledge this - thanks
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Lisa B
(@LBPrague75) reported
@BarclaysUK trying to get hold of someone in your mandate team. Can’t use email. Mandate team isn’t available on the chat option. Only thing is a direct phone number. Which no-one answers. So what do you expect customers to do? Terrible service for a business account.
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Gok Gani
(@gokgani1) reported
@BarclaysUK @Digitaleagles Hi, there are several people sending donations for the earthquake appeal in Turkey and are getting charged fees which is reducing the amount of help people in need are getting. Can this be highlighted and looked in to please. This will help immensely. Thanks
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Lottie
(@Lottie) reported
@barclaysuk What’s the point of having a contact us telephone symbol 📞 if your website contains no telephone numbers. I have an urgent request for the release of 3 documents relating to 2 x mortgages and a secured loan. No access to the app. Thanks.
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Erica Ridley
(@ericaridley9) reported
@JamesJustLives @BarclaysUK Yes Barclays. You have a problem. I made a payment twice last week. Just NEARLY done again. The confirmation screen isn’t coming up and it’s as if the payment hasn’t gone. I did raise this on the app but it was assumed human error. It’s not. It’s your app. It’s glitching!
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Edward Axon
(@totallycontent) reported
@BarclaysUK can you help. I have new offset mortgage with you. I have paper statements in front of me & want to use offset. Have tried 5 times to register online & app banking. Get so far then it says can’t. Spent 1hr on call with you yesterday still no joy. Not a great start
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Philip Onions
(@PhilipOnions) reported
I managed to mix up the pin number on my debit card a few weeks ago. So it was locked. All one has to do is log in to a cash machine. It has taken me two hours to find one! The two local branches of Barclays have been shut down and their machines removed. Thank you @BarclaysUK
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Rob Davies
(@RobDavi52027767) reported
@BarclaysUK you must hold the record for most number of staff to service the fewest possible customers in branch. It's an absolute joke.
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•©©•
(@cclaricha) reported
Hi @BarclaysUK , if I have sent funds wrongly to your bank and until now it hasn't been returned to me, to who/where should I raise this issue? Thx
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