Barclays Outage Map

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

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  a. 🪩 (@luvvvthat) reported 6 minutes ago

  @BarclaysUK I am trying to complete set up for my Apple TV (blue rewards) but the app isn't working. Can you help with this, at all?

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  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 8 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Richard Ian Coates (@GringoPeruano) reported 9 minutes ago

  Hey @BarclaysUK Your web site says ~"Message us" to contact 'us'. Well, you may like to know that clicking on the button "Message" does nothing. As someone who used to work for a main bank in IT I find this unforgivable.

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  ТМР (@tmrcz) reported 10 minutes ago

  @barclaysuk you just started blocking your app on my @grapheneos phone falsely claiming it is rooted. Totally unacceptable and customer unfriendly behaviour that will not be tolerated. Bye bye.

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  Perfect Symmetry - 🇮🇹 Reloaded 🇬🇧 (@ReloadedPerfect) reported 12 minutes ago

  @HukAleksandra Fair enough then. I recently had massive issues with @BarclaysUK stopping all my crypto purchases to the point I just closed my account. Banking in the UK is getting too sinister in my opinion.

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  Thunder (@cider_mad) reported 19 minutes ago

  @BarclaysUK someone needs to read the inbox not happy 😡 and surprise surprise ur ‘message us’ on the app is not working

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  Steve (@Wakey1234) reported 22 minutes ago

  @BarclaysUK Your service is the worst I have ever seen in my lifetime. Your advisors talk but don't do anything. Do any of your systems actually work. You are a disgrace to the Banking Industry and Humanity. I hope you go under. Hang your head in shame.

• 
  Jimbalimbodimbo (@jimbalimbodimbo) reported 25 minutes ago

  @BarclaysUK I am overseas and need help with my card urgently. I am unable to call Barclays. Some transactions have been made on my card which I need cleared from Barclays - it’s pending. Please help. I’ve tried live chat, calling & nothing is working.

• 
  ¥ (@Cl2udy) reported 26 minutes ago

  @BarclaysUK why’s ur bank so bad tryna send payments and you’ve locked me out of online banking lmao terrible bank

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 34 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

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  Jude 💙💙💙💙💙💙💙💙💙 (@Jas2090Judith) reported 35 minutes ago

  @BarclaysUK My daughters had a lot of issues with her app logging her out completely, about 5 or 6 times at least & it’s a new apple phone bought from apple. She’s rung to make a complaint only to be told they will log a ticket but they can’t compensate her for it. Disgusting

• 
  Christopher Rowe (@KernowChris) reported 35 minutes ago

  @BarclaysUK App displaying plain blue screen at the start of logon this afternoon, I am presuming an issue at your end with this. App appears to be otherwise ok.

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  Cerys Nomi (@axlrosewales) reported 39 minutes ago

  @BarclaysUK great my card aint working in shops or cash machine

• 
  Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic47) reported 40 minutes ago

  If you bank with @BarclaysUK then I suggest like me you consider moving your money somewhere else. I’ve been trying to get a problem sorted out now for nearly three days and guess what? Not resolved yet

• 
  Stop_talking_bubbles (@bubbletalkz) reported 40 minutes ago

  @PSCupdates @Barclays @BarclaysUK - closed my account a while back and moved all my savings. Why ? People with humanity don’t support genocide. Everyone close your accounts ! Stay away from them.