Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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MARYLINE PRICE
(@Marylinio) reported
Can’t believe I need to hold for 90 minutes on the phone with @BarclaysUK @BarclaysUK to get some help setting the app on a new phone…90 minutes 🤯
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shut up goblin🍸i don't know you🍸
(@stellarkayaos) reported
Yup I am panicking because my ex has all of my documents for my @BarclaysUK account and I can't log in 🙃 and calling international cost 3$ a minute.
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Yeebee
(@YeeChung4) reported
@BarclaysUK I would like to compliment Kathleen Thompson from customer mortgage expert team for her excellent customer service. Kathleen is polite, patient and sincere throughout our conversation. She listened and understand my problem and then competently solved it!
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Jim
(@Jim82596694) reported
@BarclaysUK I have tried since 27.3 to talk to someone at Barclays regrettable this task has proved impossible today 7 hours on chat only to be told you cannot talk to anyone they cannot call you. I was given a phone number but each time I tried had to give up after hold 40 mins
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor
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Djabula
(@djabula64) reported
@BarclaysUK hi guys. I have received an email this morning from you but I can't get in touch. I left ukfew years ago and don't have acces to phone number provided and can't use the chat. Same with the app that I can't login to. Is there a email address where I can get help?Please
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Andy Hislop.
(@AndyHislop1) reported
@neilTheMagpie @BarclaysUK Oh and just to top it off..I never was a customer of theirs...Data protection at its finest..
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Ska’d 4 life
(@cyp_toon) reported
@neilTheMagpie @BarclaysUK Banks will only help people who don’t need help!
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EliRV
(@EliFlinc) reported
@BarclaysUK Please provide me the email address of your anti-crime department. I need to report a customer of yours involved in deposit scam. Thanks.
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James Watts
(@jamesswatts) reported
@BarclaysUK can someone please help, I have tried everything, emailing, calling, the lot. You issued me a credit card without my consent, then issued a default for a credit card I didn’t even know I had, now it’s stopping me getting a mortgage, please sort this ASAP
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GailRenard
(@GailRenard) reported
@BarclaysUK @BarclaysUKHelp I've been holding on the phone for 1 hour and 12 minutes. I'm a Barclays Premier customer. I'd hate to see how your non-Premier customers are treated. What does one have to do to get help -- other than change banks?
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Anchored In Xtra Blackness 🏴First Generation.💯
(@BlacknessinXtra) reported
@Barclaycard @BarclaysUK @Barclays Have you gone out of business? Customers are out here waiting almost 2 hours to speak to one of your representatives and now your chat service says that we won’t get a reply until 51 minutes time. As an operations banker I don’t understand how
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Stefano
(@flege70) reported
@BarclaysUK Hi there, I've had an issue with an international payment made on the 9th of March. After several phonecall it seemed you have gotten to the bottom of the problem. I was expecting a call back on the 24th but I'm still waiting. Can someone please get in touch?
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Julia Hawley
(@Brentingbyfarm) reported
Just had an email / customer survey from our business bankers, @BarclaysUK . 'Dear Director' - we are a partnership. 🙄 All partners' initials in lower case, one of whom died 7 years ago. Doesn't instill much credibility/confidence really, does it!? Don't think I'll bother!
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zoe misses callie :(
(@maiamtchls) reported
@BarclaysUK hi, I just cashed in a cheque on the app and my available balance only appears to show half of the amount (+£100), rather than the whole amount, even though the full £200 shows in my transactions. Is this an error I need assistance with or a security measure?
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