The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
@BarclaysUK James Brown is listed as a director of Mercantile Credit, a company owned by @BarclaysUKHelp as I cannot resolve this issue with you at all and cannot seem to get in touch with anyone from mercantile, I will try this way to get some information back!!
@sebgarner @BarclaysUK Yes same issue!!!
@BarclaysUK I had great help from a lady called Paula who was on the customer services telephone line today... Thank you Paula
@BarclaysUK Given up trying to speak to you on the phone. The waiting time is unacceptable. Very unimpressed with your service.
Hi @BarclaysUK , having problems logging into online banking, are you suffering an issue at the moment?
@BarclaysUK ive used the wrong pin number &been locked out , then the app locked out too , cant use it because of pin ? Phone number given on the app just sending me round in circles, help
Working from Home, means Work from Holidays . 119 minutes listening, at the end the agent hung up the phone on my face @BarclaysUKHelp @BarclaysUK
@hannahkc88 @BarclaysUK I had similar experience when my account got hacked I contacted support but they couldn’t help until I was referred to CHRIS_TECH1 on Instagram. You can send him a message I'm very positive that he can help.
@Barclays @BarclaysUKHelp @BarclaysUK Do you train your staff to have appalling customer service and deliberately make getting help hard or is it you just don’t care and let your staff do what they please?
@RevolutApp @BarclaysUK Thanks for the reply. I’ve tried 4 times today… when is it safe to try again without causing some kind of fraud block please?
@BarclaysUK help Im confused just had call saying fraud on acct problem with my ip address
@BarclaysUK not happy 3 weeks and no executors account, bereavement service no help, executors extension no one can be bothered to answer #2hoursofmylifeIwillnevergetback
@Siobhain_Mc @BarclaysUK May I add, that we may have to accept that Barclays is pulling out, but could we try and pull in a new bank there. Metro Bank opened in Wimbledon and if we could get another bank in to take that slot this would really help.
@BarclaysUK Jonathan Brown and Lisa Bartrip are listed as directors of Mercantile Credit, a company owned by @BarclaysUKHelp as I cannot resolve this issue with you and cannot get in touch or help from anyone at Mercantile, I will try this way to get some information back!!
@FundDance @sebgarner @BarclaysUK hey! Call the direct number on the app & the automated service women can transfer the money