Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Neilsimpson
(@Neilsimpson) reported
well done @BarclaysUK you have now made your bank impossible to contact...just spent 45 minutes bouncing between your pointless bot and your ineffective phone line ...and got ZERO % further forward who do i invoice for my wasted time?
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Barry House
(@sucksfacebook) reported
@BarclaysUK literally everyone in your manchester branch walking around with laptops but no one available to help your customers?!?!? Queued up three times!!!
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(@lil_superbabyD) reported
@BarclaysUK horrific customer service from your call centre . The first rep hung up on me mid afternoon 40 min on hold, the second one resolved the issue after 35 min, but sent me back to the automation, after I requested to speak to customer service . Please contact me
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leilasent.me
(@leilaferguson) reported
@BarclaysUK Please thank Julia from Salford for her extremely kind and patient help to us when we called about card issues (our fault). Big pat on back please 🙏
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Jane Edwards
(@janiesprogget) reported
Sitting in a room with three Trustees and our clerk with two phones calling, waiting for @BarclaysUKHelp @BarclaysUK to answer and help us. 25 mins on one line, 10mins on the other. Nightmare and dreadful customer service.
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Alfama
(@Alfama_goa) reported
@BarclaysUK hello is the website down? I cannot go beyond my account landing page
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Julian Bassett
(@bassett_julian) reported
@BarclaysUK Hello, I tried to phone Barclys but it just says use the chat function on the app, where "colleagues are waiting to help". But it's just a computer thing, and useless. Is that the thing I'm supposed to be talking to?
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Joel B
(@customjay) reported
@MrRedPyramid @BarclaysUK We shall see. I have no problem giving them a chance to put it right. But being told by Barclays themselves “this is fine, you have no grounds for complaint” then the insurance team giving me £20 but that it was “resolved within their guidelines” does make me wonder.
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jaimechampion
(@jaimechampion) reported
@BarclaysUK Good Evening. Ive purchased something for my children for Christmas from a verified website. I believe I been scammed. Is there a process to retrieve the money back? Thankyou.
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Nigel Leman
(@Lem0) reported
Barclays Mobile app issue, when you try to search transactions the app bombs out @BarclaysUK
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Sian Wood. Grow Your Local Business.
(@Attencon) reported
@BarclaysUK Communicating with you is impossible. Secure messages down. Chat down. Repetitive music on hold causes brain damage. Now after wasting an hour I'm just cut off. Just waiting to see if the person I was talking to has enough pride in his work to call me back. Doubt it!
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Sarah
(@p0sht0ttie) reported
@BarclaysUK your telephone banking systems isn’t working please can some talk to me
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Ruth Bellinger
(@nutkins1_2) reported
@BarclaysUK how do I contact Barclays Smart investor for tax certificates for tax year 20/21. Website impossible to navigate
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Stephie O’Donnell
(@StephiePopzy) reported
Hey @BarclaysUK, just wondering if or when you are going to take into account co-parenting when applying for a mortgage, it doesn’t ask this on the mortgage calculator or mortgage in principle application and just asks if you have a dependent which takes the borrowing limit down
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Jane Farmer
(@janea216) reported
@lspcrendering @BarclaysUK @financialombuds What a lot of 'errors'.
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