Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Harris
(@Katieharris15_) reported
@BarclaysUK @Barclays such a shame you are now using @Brightstar for your insurance, their service is awful!! I’ve been waiting for over an hour to speak to someone to make a claim after the website is coming up with errors #awfulservice #wasteoftime
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Jake Phillips
(@JakePhillips05) reported
@BarclaysUK @BarclaysUKHelp Your live chat help via your app is the most usless thing I have ever used!
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subbuteo legend
(@subbuteolegend) reported
@BarclaysUK absolutely awful mortgage service you have (haven’t been declined) just a really bad service
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JustCoupleComplaints
(@JustCoupleComp1) reported
@BarclaysUK your customer service is shocking. How you can treat your customers like this is disgusting. Can someone help?
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Daisy
(@Daisy75566358) reported
@BarclaysUK wake up and help your customers
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sandrasheveybooks.wordpress.com
(@sandrajshevey) reported
@BarclaysUK TCR branch...bullying of customers..so Barclays is now a Qatar-American bank (major shareholders)..it promotes diversity..great! But how bout some courtesy toward customers..on one occasion I was shouted down for ALWAYS BEING IN THE BANK. Today, with counter staff of
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matt bind
(@bind_matt) reported
@BarclaysUK I am finding it impossible to deal with Barclays. My debit card expired and my only access to my banking was via the online pin sentry system. unfortunately I live in Cape Town and therefore Unable to visit a branch. I have sent letters providing my new address so
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Martine Le Fay 🧚
(@MartineLeFay) reported
@BarclaysUK Any ETA on fixing the Chat function on the app? Technical issues all afternoon and still ongoing.
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Jake Phillips
(@JakePhillips05) reported
@BarclaysUK Your live chat help via your app is the most usless thing I have ever used!
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Kang
(@Kang83803404) reported
@BarclaysUK Been to the branch and was asked to try app, app asked me to return after 8 10 days and now it has been 1 month. Been calling the support for a whole 30 mins Can you guide me on account creation for an international student in the UK? Urgent. Thanks
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Princessunimummy
(@Princessunimum1) reported
@BarclaysUK why do you offer a chat feature if none of your colleagues reply apart from to tell me who they are and they are ‘happy to help me’? I’ve been trying for 2 days to resolve a minor issue and none of your colleagues have managed it yet 😤
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Tom
(@Sabat0m) reported
Anyone having issues with the @BarclaysUK app not loading?
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Daisy
(@Daisy75566358) reported
Help me! @BarclaysUK Would like a “certificate of interest paid”, robot doesn’t understand, put on hold forever until a human said it’s wrong department, then put on hold again for another eternity, then wrong department again....has been like this since 10th May!
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Reece
(@ReeceCancho) reported
Good morning @BarclaysUK I’d like to close down my account as you are not supporting Palestine. This is disgusting
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Lisa Marie
(@mrs_samsy) reported
@BarclaysUK your customer service is appalling!! I’m at risk of loosing my house purchase due your incompetence. Over an hour and a half wasted in call queues and speaking to your advisors and still no further forward. After an hour I now appear to have been cut off! please help!
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