Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Bilal Lone
(@BilalLone92) reported
Had a video appointment today 1 pm UK time. No one from Barclays called. What a terrific display of punctuality and customer service! @BarclaysUK @Barclays
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Anita Fogarty
(@anifog734) reported
@BarclaysUK trying to connect to the app and not working. Tried calling but after of waiting I get cut off. I am abroad and stranded with no access to my accounts. Please respond ASAP so we can fix this. #frustratedcustomer
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Allen Jennings
(@allenjennings) reported
@TNLUK Yes. This is a @BarclaysUK @BarclaysBizChat account using debit card. I understand from you previously there’s been an issue with commercial accounts adding funds. Do you know if this is fixed yet. It’s hard for work syndicates to add funds without using a personal bank account
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Trin
(@Trini_xo_) reported
I had one question, has my card been sent out to me or not @BarclaysUK instead I’ve been on the phone to you for over an hour, no answer to my question… any customer service please?
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Ian IA
(@irfannahmadd) reported
@BarclaysUK Barclays@Coventry service hub never answers the phone, despite repeated many attempts. Hope @BarclaysUK would give better solution for its business customers
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vikki ita
(@vikkiita) reported
@BarclaysUK What do we do if our phone service provider ie smarty doesn't let you reply to your fraud alert numbers ie the 5 digit number that needs y or n
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Happy Thoughts
(@weenopod) reported
@alrightel @BarclaysUK Ha! Try calling them if you really wish to test your patience...! I've been on hold for 1hr 37mins and STILL no one from their "customer service team" available. I am fuming. What a waste of time 😡😡😡
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Simon Robson
(@simon_robson) reported
Another hour of my life wasted on my lunch break trying to contact @barclays to pay an ERC on my mortgage in order to refix my mortgage. No call back feature. Can’t help online. All for the privilege to take £2k for basically an admin charge @BarclaysUK @BarclaysUKHelp
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Margins Insurance
(@marginsins) reported
Does anyone else have major problems getting through to @BarclaysBizChat online @BarclaysUK their App is great but trying to get to speak to them is so bloody difficult and logging into online banking is impossible 😡
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Laura Cook
(@LauraVCook1980) reported
from
Hatfield, England
@BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!
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Andrew Shaw
(@AndrewS71292428) reported
@BarclaysUK Being a customer for more years then I could imagine the rates of paying it back a mth is staggering. Who can afford between £100 & £200 + per mth. Would like an ebike but will pay cash outright.
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It’s Prill
(@itPrill) reported
I'm at the end of my tether today. Card payment won't work on @Meta ads. Meta ad support says it's a bank issue. @BarclaysUK says it's a Facebook issue. I can't get help from anyone, and I have no idea what else I can do.
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haydn Bratt
(@HaydnBratt) reported
@barclaysUK I have been trying for past 2 days to change my address details online - your address finder is not working and if I try and call it is a minimum of 30 minutes wait. On top of that your chat function is down - so basically I have to resort to Twitter to make contact🙄
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Jules Colley
(@sliceNserve) reported
@BarclaysUK @Barclays Barclays Premier Banking Service is literally not fit for purpose! 😡
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Marco Mack
(@SpabbaRanks) reported
@BarclaysUK why is it impossible to speak to someone on the phone?! If I could use the app or the website I wouldn't be ringing in the first place.
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