Barclays Outage Map
The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barnsley, England | 1 |
| Manchester, England | 1 |
| Pickering, England | 1 |
| Glasgow, Scotland | 1 |
| Wandsworth, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Steve (@Wakey1234) reported@Barclays @BarclaysUK Why do you block payments from a Company but let other larger ones go through? It should be the other way round you utter 🤡.
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DREAMVIEW ESTATES (@MurrayAlanLee) reported@BarclaysUKHelp @BarclaysUK @Barclays hi are there issues with the platform? We are not receiving funds and now 1 payment has not gone through?
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Rebecca Armstrong-Corbett (@racperspective) reported@BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.
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Damon (@smthers) reported@BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?
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lady speaker of inconvenient truths (@Ladyspeakerzoe) reported@BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this
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Steve (@Wakey1234) reported@BarclaysUK Your service is the worst I have ever seen in my lifetime. Your advisors talk but don't do anything. Do any of your systems actually work. You are a disgrace to the Banking Industry and Humanity. I hope you go under. Hang your head in shame.
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Justin Etheridge (@etheridge999) reported@BarclaysUK @BarclaysNews Board oversight matters. A titanium screw snapped after 8 months. I paid £2,000 under protest. @Barclaycard refuse my Section 75 claim using legally incorrect reasoning. Their own final response admits service failures. This deserves scrutiny.
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Stephen gray (@Grays85) reported@BarclaysUK how do you get help with accounts?
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Lewis Brown (@LewisBrown1993) reported@BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent
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Max (@maxwaa) reportedCan honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.
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Tim Lewis @Stoneham Press (@StonehamPress) reported@BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.
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Perfect Symmetry - 🇮🇹 Reloaded 🇬🇧 (@ReloadedPerfect) reported@HukAleksandra Fair enough then. I recently had massive issues with @BarclaysUK stopping all my crypto purchases to the point I just closed my account. Banking in the UK is getting too sinister in my opinion.
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Kristopher Boulton (@Kris_Boulton) reported@BarclaysUK about five years ago I was in a group looking at FinTech as a case study. The presenter noted how effective @monzo had been in pulling him personally into more and more of their services. Salary was the last thing he was still using his traditional bank for, and he was convinced that one day Monzo would make him feel comfortable putting that into their account, and he would fully leave his traditional bank. Following the most inept attempt at customer service, this might be the time to follow in his footsteps: close the account I've had with Barclays since they got me with the free whatever at university freshers week, and commit fully to Monzo. One increasingly wonders how the traditional high street banks expect to survive.
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Sir Whine Alot (@j_w_holland) reportedMy god, @BarclaysUK fraud help desk cuts you off as soon as you get through to an operator.......not good enough!
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Gareth Maver (@gdmaver) reported@BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)
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