Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Anwar AlAli
(@Anwar_KA) reported
@BarclaysUK hi.. i was supposed to receive my new card last month but it didn’t arrive. The card i have now is expired and i can’t access the online banking. Tried to call the number no one answers
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Steven Jolly
(@148SJ) reported
Shocking customer service by @BarclaysUK @Barclaycard 2 hours on the phone to customer service waiting only to be then cut when an agent finally gets to deal with the issue before saying she can’t help and then a online chat which abruptly ends.
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Jonathon Crystal
(@CrystalJonathon) reported
@BarclaysUK you’re really letting your staff down @ Northumberland st, Newcastle branch. Understaffed, multiple machines broken. Customers arguing with each other in branch due to wait times. This branch is not being given the resources it needs.1hr to pay in business cheques 😡
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Andrew Collier
(@andrewcollier) reported
@barclaysUK @barclaycard generally not a fan of customers kvetching on Twitter but given that your complaint process doesn't work I've come here to tell you that when a customer wants to change Barclaycard product but your app won't let them...
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Adam K Dean
(@imdsm) reported
Today we play a game of endurance... @BarclaysUK customer service versus my iPhone battery. Battery: 62% Wait time so far: 42:01 Place your bets now!
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Tom Crosbie AT SEA 🚢
(@performingnerd) reported
@eludlow @TobyLooksLike @BarclaysUK Still working on that as well. I’ve got a flight home, but currently no way of getting money to me.
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Mel
(@Melfyx) reported
The iPhone upgrade programme is a shambles man, used it since it started in the UK with very little issues, have an excellent credit score with no errors and Barclays declined this years. Why yous like this @BarclaysUK @AppleSupport a just want my new phone 😩
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Build Back Butter
(@DW1976) reported
@BarclaysUK hi, how can my 12 year old daughter be getting messages from you when she is not a customer and you should not have her number?
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Jonathan Creaser (M0XXJ)
(@jonathancreaser) reported
@tug I'm some way behind you at only having a @BarclaysUK personal account for 43 years, but totally agree with you, I received the same nonsense letter from them and am actively looking for a Bank that values me as a customer. Never too old to move to a decent bank...
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Humayun Hussain
(@humayunhussain) reported
@Barclays @BarclaysUK @BarclaysUKHelp You have the most ludicrous and protracted phone system for customer services where you do damned best to discourage callers or for them get your app! Well, I wish to speak to someone always as a long-standing customer - so frustrating!
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Jane Chamberlain 💙
(@ajaneyc) reported
Honestly @BarclaysUK - a queue of nine for one teller. Can’t use the machines as I’m accessing a POA account. Customer service? #harrogate
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Andrew Collier
(@andrewcollier) reported
@barclaysUK @barclaycard @BarclaysUKHelp generally not a fan of customers kvetching on Twitter but given that your complaint process doesn't work I've come here to tell you that when a customer wants to change Barclaycard product but your app won't let them...
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Warren Shute CFP®
(@warrenshute) reported
from
Swindon, England
@AlanJLSmith My first company happily banks with @BarclaysUK but they were impossible to open a new account for my second company we went to @StarlingBank and it was opened in a few hours, such a brilliant easy service!
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Swapnil
(@Swapnil53156575) reported
@BarclaysUK the most lazy service I have ever seen in UK. My mortgage offer is to expire on 30th Sept and I asked for extension till 10th. My Mortgage advisor has requested and approval since a week and still no reply from Barclays. Pathetic! Second experience.
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Mark M
(@MorganMarkF) reported
@BarclaysUKHelp @BarclaysUK rubbish service again. New pass code doesn't work, online banking doesn't work, an IT issue. Earliest will be Tuesday b4 any help forthcoming Absolutely diabolical. Has to be the worst bank in living memory. Another 40 minutes wasted.
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