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Barclays

Barclays Outage Map

The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Barclays users affected:

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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

  • SusanRossco
    Susan Ross (@SusanRossco) reported

    Finally spoke to @BarclaysUK after a total of 6 hours and 41 minutes on hold! To hopefully have a minor issue resolved. Went to put in a complaint to find I need to call them! What a joke! I don’t even want to think about my phone bill. Poor poor service Barclays.

  • CazandSimon2023
    Caz and Simon (@CazandSimon2023) reported

    @BarclaysUK hello can you help, my stepfather passed away couple of years ago and i think he banked with you. I need his closing account statement.

  • charlie_lee
    Charles Lee 💙 (@charlie_lee) reported

    So I'm £1,000 out of pocket at the moment, @BarclaysUK @BarclaysUKHelp, because you have double processed a payment. Goodness only knows what issues this is causing for some out there, @MartinsLewis.

  • Darren95853993
    Hama ya Smith 😎 (@Darren95853993) reported

    @BarclaysUK Can't log in into my online account since I changed phones can you assist

  • PaulWebber2003
    Paul (@PaulWebber2003) reported

    @BarclaysUK I need to send an urgent letter to Barclays Business banking. Please provide an email address. Have searched website and asked in Branch with no success.

  • donnablakey
    Donna (@donnablakey) reported from New Waltham, England

    Why are @BarclaysUK @Barclays so bloody difficult to contact? Remove access to your app and then tell you that you have to go into your app to fix it 🤡

  • BrianW00946187
    Brian W (@BrianW00946187) reported

    What on earth has happened the @BarclaysUK app. From winning awards to the buggy mess today. Randomly stopped working telling me "you cant make contactless payments with this device" finding out at @aldi till wasn't the best time for @Barclays to tell me. Sony Xperia 5 iii

  • MariexCheryl
    Cheryl (@MariexCheryl) reported

    @BarclaysUK customer service is absolutely diabolical! Complaints team can’t even deal with a complaint, they can’t call you back as agreed and then hang up on you when you ring…. Another 40 minutes in a queue 🤬🤬🤬🤬🤬

  • CryptoAlphaGeni
    Inswinger (@CryptoAlphaGeni) reported

    @BarclaysUK I've tried verifying identity on your app 5 times and each time it states it cant verify and to try again. I have gone into your branch with my ID and proof of address but they keep telling me to use your app! Any advice or is poor customer service the way now?

  • LlamaBusiness
    I have no business with Llamas (@LlamaBusiness) reported

    Have @BarclaysUK literally gone insane. Everything on your website says to use chat. Every chat agent tells me to ring you. Every telephone number has been decommissioned, and I'm told to ring telephone banking. The first thing telephone banking tells me is to try chat. NOT OK.

  • chenyan35882541
    chen (@chenyan35882541) reported

    @BarclaysUK In order to prove that I was innocent, I went to the Royal Bank of Scotland to negotiate with their anti-fraud department. But you, Barclays, think that I have a mental problem and keep calling you to update what happened.

  • bfafleck
    Ben Affleck’s Existential *** Break (@bfafleck) reported

    @TashP351 @LlamaBusiness @BarclaysUK Psst…go to First Direct. 30 years and only good service.

  • georginasally
    Sally Gottschalk (@georginasally) reported

    @TashP351 @LlamaBusiness @BarclaysUK I’ve had an absolute ‘mare with Sainsburys. How can such a big, high profile company be so **** at customer service?

  • shaikhayyaz
    Ayyaz shaikh (@shaikhayyaz) reported

    @BarclaysUK @BarclaysUKHelp @Barclays I was supposed to get my debit card today at my indian address. Neither did I receive it nor have any tracking id to track the shipment. Checked with the support channel even they are clueless where the shipment or card is. Kindly help me

  • SusanRossco
    Susan Ross (@SusanRossco) reported

    Day two of waiting to speak to @BarclaysUK about our community associations account which has been threatened with closure if we don’t speak to them in 10 days. Yesterday 2hours and 54 minutes on hold?’c for nothing today 45mins and counting. Customer service at its best!

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