Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Emma GibsonUX
(@EmmaEGibsonUX) reported
@BarclaysUK whats the point in sending me text alerts to ring your finance team if you then never pick up the phone to sort the issue cos it can't be done online. Just Music on the line, no indication of where I am in a service que.
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David Emery
(@davidemeryphoto) reported
@BarclaysUK why is business customer services unavailable? Useless
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Georgie Rudge
(@georgierudge) reported
@BarclaysUK what is going on with your customer service today?? It is impossible to get through to anyone via any channel to get help?
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Theo
(@Shortt01) reported
@BarclaysUK Two hours to answer the phone. And it wasn’t any better a few months ago so don’t say it’s due to recent rate rises. Absolutely appalling service. You now have one less customer.
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Roger Lawrie 💙
(@We_Save_Energy) reported
@BarclaysUK Why am I unable to login to my online account? The LogIn page doesn't appear.
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Ben
(@wmpben) reported
Hey @Barclays @BarclaysUK please help. I’m trying to sort out fraudulent activity on my account and every time I call I’m told by an automated voice “I’m sorry, we can’t put you through right now”.
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🦔
(@SarahGi30929489) reported
@BarclaysUK what is going on? Customer service is dreadful. Left on hold for half an hour -had to give up. Haven’t been able to get on my mobile banking app for days. Just keeps showing the go paperless page but not able to click go fully paperless or other option.
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✌ρsγς♄iς👀ξΥξs✌🏂 🐊🐚#JustSaYy👣SPrRaYyinNg💦
(@AmAKnobHead) reported
UtterTossers Yea U @TSB @BarclaysUK Loads On You Barclay's.. Tab I'll let u know ur customer service is ******* lousy tho.
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Dan Bell
(@TheDB30) reported
@BarclaysUK the app isn’t working properly
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Michael Russell
(@m_e_p_r) reported
@BarclaysUK Barclay card app showing a persistent error code: 00002. Why is your app so awful?
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Charlotte Crowe
(@CharBird82) reported
@BarclaysUK @BarclaysUKHelp the banking app does not seem to working, unable to do anything
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Linda Grainge
(@lindakimou) reported
@Barclays @BarclaysUK what is going on?! Now I can’t make payments?!?! Are you literally collapsing?! Service is diabolical! Can’t do anything on app, chat service is inept, phones get cut off?! Wtf is going on!!!!!???? @MoneySavingExp is this on your radar? #barclays
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S.Parker
(@P4rks2003) reported
On hold with @BarclaysUK over 2hrs. Also on hold to online web chat, after 50 mins, operator initially gave incorrect info then chat become slow and sticky and closed. Does anything work anymore. Maybe just miss a payment then they will be in touch. Jokers.
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Tracy Follett
(@TracyFollett) reported
@BarclaysUK awful service, travel pack plus paid for for years. Car with a flat on the dual carriageway and RAC never set up and it takes 48 hours! Useful when we are sitting on the side of the road! What have we been paying for? Time to swap banks!
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Tom
(@tgdski) reported
Unacceptable. Cannot speak to anyone on chat or on phone… both have said to try the other, or “try again later”. Awful service. I should I at least be able to queue for someone. @Barclays @BarclaysUK @BarclaysUKHelp (which twitter handle?! Why have 3?!)
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