Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Burgess
(@ZoeBurg07325930) reported
@BarclaysUK Anyone on chat long enough to complete problems .... feel like pillars and posts are a constant
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Philip Bennett
(@PhilipBennettDE) reported
@Barclays @BarclaysUK @BarclaysUKHelp Only me. So today I looked at the app and not only does it have payees with same account details but different narratives but it also let me change a narrative without PINsentry. BOTH of which you told me was impossible due to security. RSVP
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John Pye
(@JohnPye7) reported
Thirty years a Barclays Bank Business Customer, and I now have no idea how to contact my bank to have a conversation. Time to seriously investigate other banks. #NewYearsResolution Any recommendations ? @Barclays @BarclaysUK @BarclaysUKHelp
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Visit Chislehurst CIC
(@VisitChis) reported
Warning! @BarclaysUK #Chislehurst ATM machine just targeted once again. This seems rife at the moment. Good photo taken of suspect by customer. Police alerted.
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Praveen Joshi
(@praveenjoshiBSL) reported
Business telephone banking should not be about being on hold for an hour @Barclays. After being passed around, I still can't get hold of a customer service person. @BarclaysUK #CustomerService #customerexperience
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Zoe Burgess
(@ZoeBurg07325930) reported
@BarclaysUK ??? Anyone else have trouble with chatting to 1 person long enough to sort problems?
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John Pye
(@JohnPye7) reported
Thirty years a Barclays Bank Business Customer, and I now have no idea how to contact my bank to have a conversation. Time to seriously investigate other banks. #NewYearsResolution #SoDisappointed #SoLetDown Any recommendations ? @Barclays @BarclaysUK @BarclaysUKHelp
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adam 🏴☠️
(@marimobrain) reported
hi @BarclaysUK, how would i find my local branch's name and number/sort code ? i can't seem to find the info on your website
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Joel Nichols
(@joelnichols) reported
@BarclaysUK Is there an issue with being able to download statements at the moment for business accounts? Not working on either website or app.
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JmB
(@Jm_Basildo) reported
@BarclaysUK Could you improve your customer service, please? Problems at branch should no taken too much time and be fixed immediately
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JSF7 🇵🇹
(@JSFSeven) reported
@AyuubAdan @BarclaysUK @BarclaysUKHelp Yeah but my work bank accounts are all Barclays. The issue was caused because of work transactions. I can’t simply change my work bank accounts from Barclays to Monzo.
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Zen
(@Zen83890272) reported
@BarclaysUK - by comparison worst customer service ever - waiting for over 40 minutes now for your customer (non) service to pick up the phone. This is to report that you failed to deliver on another promised service
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JP
(@Johnty123) reported
@BarclaysUK guys, your customer service is terrible. I’m amazed as I have a premier account and I can’t even get through to a relationship manager. I waited 20 minutes to be told I have to use the app. I also have an Hsbc account they are light years ahead of you!!
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M
(@efmbailey) reported
@BarclaysUK tried calling, tried your online app.. nothing, praying for Twitter 😭 This is why I'm with @monzo & @HalifaxBank, because you can generate instant statements whenever you like. Please can you help us sort this
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Anna Phillips
(@FannyPhillips81) reported
@Barclays when you try to open an account online - tells you to go to bank - they can’t help you for 4/5 weeks and the helpline operator tells you they aren’t doing appointments in branch. Wow @BarclaysUK @BarclaysUKHelp ridiculous
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