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Barclays

Barclays Outage Map

The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Barclays users affected:

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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

  • scottalli11
    Alli Scott (@scottalli11) reported

    Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

  • cuttstweeted
    Christine (@cuttstweeted) reported

    @Barclays @BarclaysUK I’m a bit concerned my pin hasn’t arrived. How do I contact you please to sort this as when I click I don’t know my pin, it tells me to log in online to get it instantly and doesn’t work?

  • RomeoXrayBravo
    1618cc™/3 (@RomeoXrayBravo) reported

    You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

  • RomeoXrayBravo
    1618cc™/3 (@RomeoXrayBravo) reported

    I can confirm that @Barclaycard @BarclaysUK are in bed with the Financial Ombudsman Service @financialombuds The scammers at Barclays will WITHHOLD information about how you used their website, and the FOS won't press them for evidence. #Barclays trade with impunity.

  • Zippa0Z
    _d12 (@Zippa0Z) reported

    @BarclaysUKHelp @BarclaysUK AM I A ******* CUMT?! I’ve ASKED FOR YOUR HELP ALL DAY AND NOT BEARD ******* NOTGING. I WILL ******* COME TO TBE SHOP SND GO MAD

  • nugpep
    Nugpep (@nugpep) reported

    @BarclaysUK Hi Barclays, why have you removed the memorable phrase from the sign on screen to your app and made the whole page look different without any warning. I had to find out about it by googling as I thought my phone had been hacked. It's pretty poor service actually

  • RobertK66429609
    Robert KELLY (@RobertK66429609) reported

    @BarclaysUK can you please confirm when I can speak to a human on the app chat? It has been down for weeks and I need to close a fixed savings accunt that you automaticaly set up without my authorisation at the maturity i of a previous fixed term savings account.

  • Wizz57058652
    Wizz (@Wizz57058652) reported

    @BarclaysUK @BarclaysUKHelp How has it been a year and the message us in the Barclays app still isn't working??? ALWAYS says maintenance. 1 YEAR!!!!!!!!

  • racperspective
    Rebecca Armstrong-Corbett (@racperspective) reported

    @BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.

  • gareth_grier
    Gareth Grier (@gareth_grier) reported

    .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

  • Wakey1234
    Steve (@Wakey1234) reported

    @Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.

  • BigYuriNator
    Yuri Nator (@BigYuriNator) reported

    @D3vilsAdv0c8 @BarclaysUK @Barclays Happened to me, I just opened and closed it a **** load of time and eventually the buttons showed.

  • Andy_Watt
    Andy Watt (@Andy_Watt) reported

    Be warned if planning to switch to @BarclaysUK. They will not give you access to your money 'for up to 4 days', don't generate a card automatically (I needed to request one from CS), don't allow you to log into your account online (need pin sentry which is unavailable).

  • dalomkid
    Dee ♓️🌸 (@dalomkid) reported

    @BarclaysUK @BarclaysUKHelp how do I make a complaint?! Your customer service is awful!

  • sabs0297
    Sabs (@sabs0297) reported

    @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

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