Barclays Outage Map
The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Prof.Petro Nicolaides (@PetroNicolaides) reported@BarclaysUK your online isn't working. Repeated security problems. Tried to call through the app. Your options chain leads to a recorded message that this can be resolved through chat. Chat is a robot....8 minutes to "chat" to a human. Still waiting 21hrs later. POOR @Barclays
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Hannah (@hannah8jordan8) reported@barclaysuk your service is shocking! 2 months of calls and signing forms, daily branch visits and many calls to many depts and the issue is still not resolved. I have put in a complaint on 15th October and still haven’t heard from you. I would appreciate a response.
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jaimechampion (@jaimechampion) reported@BarclaysUK Good Evening. Ive purchased something for my children for Christmas from a verified website. I believe I been scammed. Is there a process to retrieve the money back? Thankyou.
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... (@lil_superbabyD) reported@BarclaysUK horrific customer service from your call centre . The first rep hung up on me mid afternoon 40 min on hold, the second one resolved the issue after 35 min, but sent me back to the automation, after I requested to speak to customer service . Please contact me
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Nigel Leman (@Lem0) reportedBarclays Mobile app issue, when you try to search transactions the app bombs out @BarclaysUK
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Neilsimpson (@Neilsimpson) reportedwell done @BarclaysUK you have now made your bank impossible to contact...just spent 45 minutes bouncing between your pointless bot and your ineffective phone line ...and got ZERO % further forward who do i invoice for my wasted time?
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Yoshida Kenshin (@yoshida_kenshin) reported@BarclaysUK what is the cash withdrawal limit from your self service machines?
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Jane Edwards (@janiesprogget) reportedSitting in a room with three Trustees and our clerk with two phones calling, waiting for @BarclaysUKHelp @BarclaysUK to answer and help us. 25 mins on one line, 10mins on the other. Nightmare and dreadful customer service.
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S T E - M C G R E A L (@SteMcgreal) reported@BarclaysUK please add Google pay to ur card so we don't have to login every single time to buy stuff
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UKPREPPINGSHOP (@uk_prepping) reportedSpent hour with @BarclaysUK to block unsolicited £588 payment to @amazon @AmazonUK bank says its blocked, today its out and bank now say have chase scamazon to get it back!! Disgrace
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robert fowkes (@robert_fowkes) reported@BarclaysUK hi i keep getting error codes and it dosent my 8 digit mumbers when i try to log in
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Joan Roberts 💙 (@thisisjoanie) reported@BarclaysUKHelp @BarclaysUK Your bereavement services for business customers is appalling,as if my husband dying isn’t hard enough I have to try and deal with systems that don’t work even though some of your staff try. Please help.
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Sian Wood. Grow Your Local Business. (@Attencon) reported@BarclaysUK Communicating with you is impossible. Secure messages down. Chat down. Repetitive music on hold causes brain damage. Now after wasting an hour I'm just cut off. Just waiting to see if the person I was talking to has enough pride in his work to call me back. Doubt it!
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Julian Bassett (@bassett_julian) reported@BarclaysUK Hello, I tried to phone Barclys but it just says use the chat function on the app, where "colleagues are waiting to help". But it's just a computer thing, and useless. Is that the thing I'm supposed to be talking to?
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Alfama (@Alfama_goa) reported@BarclaysUK hello is the website down? I cannot go beyond my account landing page