Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Junior
(@JonJunior_) reported
@BarclaysUK why is it not possible to have a proper conversation on the help chat in the Barclays app. I take it the people on the other end don’t speak English as their first language. Very annoying to bank with an English bank and not being able to communicate properly
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Nana Kojo 🇬🇭
(@JoelinSon) reported
@BarclaysUK @BarclaysUKHelp Why would you block my online banking for suspected fraud payments when I have called you to verify myself. I don’t have the convenience of time to visit your local branches that closes around 4pm on a weekday. I have travelled and don’t have my
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sue fry
(@suefry2) reported
@LaurenceAkers @BarclaysUK I am having money removed from my account without my authorisation, went into the back said they can’t help have to call the fraud department, such a joke
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Marcelle Smith
(@Smith49Marcelle) reported
@BarclaysUK I have been a customer at Barclays Bank for over 40 years. I thought I was a valued Customer but Barclays have said will be withdrawing my Premier Account as I don't earn or save enough with them. I will be changing Banks to a Bank that appreciates their Customers
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Badgerwocky #ProgressiveAlliance
(@badgerwocky) reported
@BarclaysUK Care to explain why you've sent me a new debit card when I closed my account with you? And no, I will not call your customer "service" team
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Nana Kojo 🇬🇭
(@JoelinSon) reported
@BarclaysUK @BarclaysUKHelp identification on me. Furthermore you won’t allow my Wife to go in to your local branch to confirm herself even though she is also a joint account holder. Your thinking here lacks incompetency and is impractical. Now we can’t access any funds for a
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Karen Rai 🦋
(@KarenRai0712) reported
@BarclaysUK @BarclaysUKHelp @Barclays - I found a debit card for your customer on the floor - I've been on hold for 20 mins to your line trying to report it lost for her - this is so VERY wrong. You have asked me to type details of the card into phone twice - EXTREMELY wrong.
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Leonara
(@Leonara99550659) reported
@BarclaysUK What an awful advert. What’s happened to ad agencies? They’re either dumbing us down or completely misrepresenting the country. Grim.
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Alan Hardy
(@Bigalanh5) reported
@TSB Jenny! Amazing service. Made @BarclaysUK and @NatWestGroup look very poor 👏👏
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Laurence Akers 🖋
(@LaurenceAkers) reported
What an absolute shambles the customer service at @BarclaysUK is. For a company that claims to be hot on security, try reporting a lost card or fraudulent transaction... The app clears every chat and they seldom answer the phone...
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Context matters
(@ghjsky) reported
@BarclaysUK You are sending my card to the wrong address for the second time, the app doesn’t work, can’t access online banking because the card I have has expired and I waited 40 minutes to speak with NOBODY. Truly one of the worse customer experience of my life
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Annie Bannister
(@AnnieBannister) reported
Had absolutely atrocious service in @BarclaysUK @barclays this afternoon. Absolutely no concept of making reasonable adjustments for disabled son.
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Context matters
(@ghjsky) reported
@BarclaysUK M how can you send a debit card twice to the wrong address ?! I still need to be able to speak to someone to sort this out in the meantime I have no access to my money!
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Dr Brian Negus BEM
(@BrianNegus) reported
@BarclaysUK It's ironic. The Barclays app is the only app I've tested which has major VoiceOver issues with the iOS 16 beta. Usually, I'm singing its praises as a model of #accessibility. I'm sure the developers will act & ensure that blind customers can still use mobile banking this autumn!
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Carl Wackan
(@CWackan) reported
Plus it's been over 14 days since I've last had any contact with the barclays team, via messenger a service which @BarclaysUKHelp and @BarclaysUK is set up to help clients contact them, to resolve issues, and it was @BarclaysUK that invited me here to discuss the issues we have!
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