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Barclays

Barclays Outage Map

The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Barclays users affected:

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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

  • teejwxm
    TJ (@teejwxm) reported

    @BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.

  • teejwxm
    TJ (@teejwxm) reported

    Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

  • Piglet0080
    Guy Williams (@Piglet0080) reported

    @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.

  • gdmaver
    Gareth Maver (@gdmaver) reported

    @BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)

  • ShinzuiRetro
    SpiritRetro (@ShinzuiRetro) reported

    @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

  • MikeLotz03
    Michael Lotz (@MikeLotz03) reported

    @BarclaysUK is your pay in a cheque via the app not working currently

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported

    @BarclaysUK Recent Barclays premier customer, as my credit card didn’t work I was forced to use my Barclays debit card for a hold on a deposit for 2 rental cars. Over £30 for the hold and then removal of the hold x 2. Over £120. Tell me why I would continue to bank with Barclays?

  • LordCrypto1111
    LordCrypto (@LordCrypto1111) reported

    @Vamtoperion @Barclays @BarclaysUK They done that to me last month and closed my account. Didn’t even let me switch to another bank. So had to do all my direct debits manually to another new bank. They are using AI to track accounts and if you put cash in they say it’s money laundering. It’s all bull ****!

  • NickiSchu
    Nicki Schu (@NickiSchu) reported

    @BarclaysUK Never experienced worse service. If you are an expat considering opening a UK bank account STAY AWAY. They will close your account, take your money, and make it impossible to get it back. This is even after visiting a UK branch in person.

  • nugpep
    Nugpep (@nugpep) reported

    @BarclaysUK Hi Barclays, why have you removed the memorable phrase from the sign on screen to your app and made the whole page look different without any warning. I had to find out about it by googling as I thought my phone had been hacked. It's pretty poor service actually

  • andysdrysdale
    Andy Drysdale (@andysdrysdale) reported

    @BarclaysUK - Hi, I just received the following message, is it a scam? Hi, we've found an issue with your debit card, so we've sent you a replacement. Your old card won't work after 28 days, or as soon as you use your new one.

  • littlemillhen
    Little Mill Hennessy (@littlemillhen) reported

    @BarclaysUK I want to close my account, I have a credit card with £0 balance. Your phone lines are only Mon-Fri and the app help section literally has not worked for weeks. Incredibly frustrating

  • etheridge999
    Justin Etheridge (@etheridge999) reported

    @BarclaysUK @BarclaysNews Board oversight matters. A titanium screw snapped after 8 months. I paid £2,000 under protest. @Barclaycard refuse my Section 75 claim using legally incorrect reasoning. Their own final response admits service failures. This deserves scrutiny.

  • maxwaa
    Max (@maxwaa) reported

    Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

  • mikewoodsprpty
    Mike Woods MCIAT (@mikewoodsprpty) reported

    Anybody else had to wait on @BarclaysUK @Barclays to release a charge on a property? Loan paid off 2 yrs ago! Been nearly 1 week since contacting them to get any positive response! Refinancing being delayed causing cash flow issues !!

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