Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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jonathan ruddle
(@jeruddle) reported
Seems that the @BarclaysUK KYC team have messed up big time. Online access lost for loads of customers even though they have “successfully completed” the process. Great!
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Hanna
(@Hanna66748) reported
@BarclaysUK heeeyyyy whyyy am I GETTING MY Card has BEEN Declined for some reason on my ONLINE transaction Payment problems that am having???
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Lifesolutions
(@Lifesolutions16) reported
@BarclaysUK I cannot contact you on web chat I cannot get through on the helpline I need to pay my mortgage your service is a joke
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Chloe Raccoon
(@ChloeRaccoon) reported
So once again a customer has given me a cheque, and I can't find a branch of @BarclaysUK I can pay it in at. Great.
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Gary C Wood
(@GC_Wood) reported
@BarclaysUK Please advise how I make a complaint about my banking service with you in a way that will attract a response. I've tried the short-form freepost address on your website, and also your full postal address with a stamp. 93 days later, I still haven't heard from you.
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Viecha
(@V1echa) reported
@BarclaysUK @BarclaysUKHelp @barclays #BarclaysUK #BarclaysUKHelp #barclays when you will fix weekend transactions? why we dont see trans.. made in sat sun, also one transfer is already showing mon not today, this is ****. at night made payment, but cant see if its made.bullshit
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emma davies
(@emmadavies68) reported
If you are a @BarclaysUK customer please note correspondence is currently taking NINE days from the date on the letter to being delivered .....
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@BarclaysUK since when do you have you not cash over the counter after 2 pm. There is nothing in my local branch that says so. Very poor service.
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Dimple Devki Joshi
(@NurseJoshi) reported
@BarclaysUK @BarclaysUKHelp I called in bang on 7am which is your ‘most quietest time’. Told the wait is 5-10mins and 45mins later guess what… I’m STILL on hold! A silly admin error on your side has now cost me over £2000. Terrible customer service!
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Chloe Raccoon
(@ChloeRaccoon) reported
walked 2km to the open but not counter today @BarclaysUK to get a cheque deposit envelope so I can walk out again, down the road to a post office to pay in a cheque. "we don't have those, we have to order them in" days Barclays staff. so now walking the 2km home again.
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Chris wright
(@CHRIS_N_W) reported
@BarclaysUK can you please tell me how I can close my investment account with you. Your chat service is useless, your phones are 9-5 only and you’ve closed all the branches?
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Richard hughes
(@KissackRichard) reported
@BarclaysUK unable to make payments from mobile banking due to an error can you fix this ASAP!
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Gus
(@Gus_preston) reported
@BarclaysUK can't log into the app, get error code 00002. Message says call us by using direct call from within app... ...you clearly haven't thought this through properly have you.
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𝒥𝑒𝓇𝓂𝒶𝒾𝓃𝑒 🎙
(@JMG_Worldwide) reported
Great service from Gemma in fraud customer service at @BarclaysUK over the phone. The next business advisor (missed his name) put me through to the 'new customer team' who proceeded to slam me into the "You got to do it online" wall. Me: "I'll leave it there".
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clown *****
(@tallulahvivien) reported
God **** @BarclaysUK so much, never encountered more useless and unhelpful banking in my life. Waiting in branch, told “go online! Go online” as though I’d ******* be here if I didn’t have to be
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