Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamilton, Scotland | 1 |
| Swindon, England | 1 |
| Norwich, England | 1 |
| London, England | 1 |
| Kingston upon Thames, England | 1 |
| Oxford, England | 1 |
| Bicester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wright
(@wrighty1066) reported
@BarclaysUK has certainly gone down hill. I have been a customer for almost 40 years and a Premier Customer for about 20, but no one can answer my questions either over the phone or in branch. Very disappointing
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Jackson.
(@Jackson_cares) reported
Help! @BarclaysUK
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Neil Forrest
(@Neilforrest50) reported
@BarclaysUK Hello. It's impossible to speak to someone. All I need to know is with your Cash ISAs can I pay in £20k and then withdraw £10k, and then pay back in £10k in a few months (all in same tax tear). Is this acceptable? Thanks
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Chris Emerson
(@chris_emerson) reported
I'm now making my way through the awful @BarclaysUK phone menu system for the 3rd time because I've been hung up on twice now. Over 5 minutes of navigating menus, recorded messages and useless bots before I even get in the queue to talk to a human! Total shambles.
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Rich Fisher
(@richfisher7) reported
@BarclaysUK new customer and new card tried to use it blocked already after 2 purchases. Now on hold waiting to speak to an agent. Holding over 15 minutes and still no answer when told it would be 5 mins. Great service this. Stuck trying to pay for a new car tyre! Thanks.
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Mary Russell 😻😽🐶💜
(@Mary1002) reported
@BarclaysUK Your online service is atrocious, follow up call to customer service even worse!!!!!!!
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Hannah Mona(g)han
(@hanniemona) reported
@BarclaysUK customer service is disgusting. My disabled sister had lost her bank card. Explained to 3 different colleagues on the phone, to then be told nobody could cancel it as ‘that team doesn’t work evenings’. If you have POA/Deputyship don’t lose your bank card after 5pm.
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Chrisj,#FBPE #MVM #PATH #FBPPR 🇺🇦💙🔶
(@ChrisjpHale) reported
@BarclaysUK 1.Please advise *why* you are removing Contactless mobile from the Barclays App. This is a useful service not available from Google wallet as can't register a Barclays credit card with Google Wallet. 2. When will you allow to register a credit card on Google Wallet?
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Raven Stoves Ltd
(@ravenstoved) reported
@BarclaysUK @Barclays please help! Trying to verify Know your customer with your Indian call centre and going round in circles . Numerous phone calls time wasted by ME for something YOU require. No local bank managers available branch staff can’t help
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ThisIsntWorkingPodcast
(@IsntWorkingPod) reported
@Jebadoo2 Yup! Trans activists and corporate sponsors NEVER had a normal client-supplier dynamic so they couldn't recalibrate when circumstances changed. There was no need to name @BarclaysUK to make the point, but Pickard seemed angry and couldn't resist. A careless & revealing error.
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Kingjed
(@Dairyboy_Jed) reported
@BarclaysUK one hour on hold to report fraud is not an experience I want to experience again and the way you ah e to contact customer service to report anything is ludicrous and one last gripe my accounts don’t tell you interest rates, maturity dates or anything shocking bank
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Dan
(@Dan78268847) reported
@BarclaysUK Thank you at last for seeing sense and allowing us to use Google Pay with Barclays. Your App was terrible, it's embarrassing it took this long.
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Babs Pierre
(@BabsPierre) reported
@BarclaysUK the second time in a year my credit rating has been affected by errors on your side. Apologies aren't enough. #financialombudsman time
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Karen
(@karenshancock) reported
Barclaycard contactless no longer working on my mobile @BarclaysUK don't seem to be able to help. Anyone else having the same issue with Android?
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Ming Ho
(@Minghowriter) reported
@BarclaysUK Can I to talk to live person via WhatsApp or similar, to resolve urgent issue with payments I’m trying to make via debit card/local app while travelling abroad? Did try to inform bank where I would be, but payments being declined. Calls too expensive; data only sim.
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