Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Sergio Budkin
(@BudkinSergio) reported
@BarclaysUK you have given me the worst customer experience possible. If you are interested in understanding why, happy to help.
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Charlie
(@Chortle_Charlie) reported
@BarclaysUK What a joke! As not currently a customer, & wanting to open a 1yr Cash Isa, we had to call to make a branch apmt. Of the 11 “LOCAL” branches, only Rhyl (50 miles - 1hr 5 mins away) was the only branch with any appointment space in the next 4 weeks. “Computer says no”🤬
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JACKSON TRIBUTE ARTISTE
(@MJacksonTribute) reported
@BarclaysUK Yeah but the problem is regardless of who you speak to messages or phone, to whomever you are passed to next .. you spend hours and hours going through it over and over to either be told there is nothing that person can do or they will have to call you back. then .. NOTHING
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Paul Norrington
(@pnoz888) reported
So to summise. Good interest rate if you can actually get it, whack site, whack app, whack customer services & no knowledge of GDPR. Stick with @BarclaysUK or @VernonStockport it is then. 🤑
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Matt Redman
(@redmanmatt) reported
@Ditch_83 @BarclaysUK Many issues with Barclays in the past few years along similar lines to you. Always made to feel like they don’t really want my business, and it’s all a hassle for them. Ready to change but are others any less useful?
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Rachel Addyman
(@RachelCoates75) reported
@BarclaysUK Banking in Guiseley today, 2 windows,5 people before me in the queue, by the time I got to the counter 6 behind me. This is a branch you are closing. People don’t want apps & phone banking, we want humans , cash, because cash is still king you know & proper service.
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MutualHappiness 🇳🇬🇿🇦🇬🇧
(@tobyfelix2002) reported
@BarclaysUK I need access to my account as my income just got paid
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Jonny Davidson
(@JonnyDavidson11) reported
Just bought a new phone and sorting various banking apps. All fine until it comes to @BarclaysUK . Apparently if you try to re-register on a different device with the *same* phone number (as for example if you upgraded your phone) the system can't handle it and throws an error
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michael sky
(@michaelsky) reported
@BarclaysUK is there an app problem where users can not log in with error 00002 check gateway response?
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Roberto Carlos
(@carlroberts_) reported
@BarclaysUK another poor service form a so called big company. Hours on hold, put phone down on you, keep putting you through to wrong department!!!! Shocking. Rubbish
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Phil Billingham
(@PhilBillingham) reported
@thatlaurawrites @BarclaysUK Far too common Branch Staff need better training Not treating Customers with hostility and suspicion would be a good start Banks do ‘death’ very badly on the whole. It’s all about them, not the grieving and vulnerable customer on front of them
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Brian Wright
(@shinobi_brian) reported
And they will need to be crypto friendly. @BarclaysUK @Barclays you should pay attention to this, if you block any of my crypto transactions (in or out), I'll be closing my accounts down
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Belstone Groundsman
(@bfcgroundsman) reported
@BarclaysUK over 3 hours on phone and now been put back to music on hold. YOUR SYSTEMS ARE NOT FIT FOR PURPOSE. I’ve asked for the problem to escalated and been told someone will get back to me within 8 (YES EIGHT) weeks!
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Phil Billingham
(@PhilBillingham) reported
@keven0262 @thatlaurawrites @BarclaysUK Yes. What we are finding is that staff increasingly ‘ghost’ us and clients if it gets too hard. They are clearly afraid of action, and the management structure around them is poorly trained and culturally incompetent in many cases I believe remote working makes it worse
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Andy Callow
(@andy_callow) reported
My son has spent the last hour waiting for @BarclaysUKHelp @BarclaysUK online chat to respond to a question ie. actually respond after the initial hello, let alone resolve. He tried the same last weekend too with no help. Why have these channels if they are not supported?
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