Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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John Graham
(@Jbr0508Blade) reported
@BarclaysUK @BarclaysUKHelp Sorry I only just picked this up as it's been a long day. I have sent a DM just now to the original respondent. Please can someone review it and come back to me tomorrow as I would really appreciate some assistance with an issue I'm having with your banking app.
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Arun
(@Arun71914025) reported
Just rang @LloydsBank customer service. They was a 30 minute queue so I was asked to leave my name and number so a customer service chap can ring me back when I reach the top of the queue. Sensible approach. @BarclaysUK you should learn from this.
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TheMoog 😔
(@The_Moog_) reported
42 minutes on the phone holding to @BarclaysUK but when I did get through the woman on the other end of the phone was delightful. Feel i could have chatted all day. That's how you do customer service.
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Another Bad Experience
(@Complaints_Dubs) reported
@BarclaysUK i used the app to open an account, it doesnt accept my driving licence and asks me to come in branch to open an account... no branch has space for 30+ days for an apptmnt... is there no other online service?
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Emma Wardle
(@EEWardle) reported
@BarclaysUK - I’ve tried twice today to connect to your video banking. I get to 1st in the queue and then get disconnected. A great sounding service that doesn’t work!
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Malibu
(@malibumilli) reported
Been on hold to @BarclaysUK for over an hour very awful customer service
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Anna 🇺🇦
(@AnnaEll06605627) reported
from
Ulceby, England
@BarclaysUK @BarclaysUKHelp @Barclays nice you keep people on hold 40 mins after stating wait time up to 30mins then hang up. no worries - we dont need to access our money after a possible scam has blocked the card & app no longer working. nice customer service ...
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Tom Finch
(@monstrmadeofman) reported
@BarclaysUK Your online app chat service s next to useless. I've been sitting here waiting for a reply for the best part of an hour. When I've tried to call you service won't let me talk to a human being!
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Barclays Bank US
(@BarclaysBankUS) reported
@Ajaykumar00009 Hello Ajay, You have reached the Barclays US personal credit card team. If you are a UK customer, please reach out to our colleagues in the UK @BarclaysUK. If you have a Barclays US credit card, please reply with the US phone number linked to your account. Thank you, Gene
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SP 🍥
(@Sach_PTL) reported
@JSimpsonjourno @BarclaysUK @LloydsBank Banks still not offering what they said they'd do publicly. What a shock. Barclays doing nothing to help based on my conversation today
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rachel mccarty
(@rachelm79277608) reported
@BarclaysUK @Barclays What awful service Barclays. Account holder for 30 years
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Helen Simmons ✨
(@HelenSimmons8) reported
Impossible to get hold of @BarclaysUK on the phone - 2 hour wait every single day, are you serious?
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Carlos Noe Saavedra
(@Noah_Saav) reported
Why is it so hard to open an @BarclaysUK bank account? @Barclays always gives me circular answers with no end in sight, but other people I know never had issues. Odd
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m williams
(@mwillia22189923) reported
@BarclaysUK a customer is trying to send money , he has informed you but has been on hold for 55 mins
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Andy Carter
(@andymarbella403) reported
@BarclaysUK still waiting for escalated call from Manager after refusing the £50 offer of compensation Shame you really don’t care about your Premier Customers Your service is a complete shambles. Complete lack of care!
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