Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Filipino Chino
(@filipino_chino) reported
from
York, England
@Colt_Technology Thanks, I have reported it to your fraud department and also confirmed it's your number.. hopefully it can be shut down to stop scammers as I don't think @BarclaysUK use your VoIP service or am I wrong? #bankfraud #scammer
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Ben Taylor
(@benitobruv) reported
@BarclaysUK have to be the worst Bank around…terrible customer service!
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Financial Adviser Spain
(@ExpatFinancial) reported
@BarclaysUK Please treat this as a formal complaint as there is no other way to get in touch with you. Your app and online access has been withdrawn for a Spanish resident, the complaints telephone number system is not functioning and cuts off. You do not accept DMs on Twitter
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Stuart
(@Stuart19771) reported
@Barclays @BarclaysUK @BarclaysUKHelp not been able to access my business account for the past week. Called Friday, need to speak with another team, Monday, still not working…called again, need to log an IT ticket, still not working today…another call today…still not working…
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James Leavett
(@LeavettJames) reported
@Barclays @BarclaysUK transferred my account from HSBC to a Barclays “premier” account week later they freeze my account. No access to my money until I travel to a branch with ID. None where I live and none open on weekend so time off work or no money. Regret switch. Furious.
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Chetan Parekh
(@chetanparekh02) reported
@BarclaysUK need help… funds missing …. Customer service unable to help
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Alex Cameron
(@acam83) reported
@Barclaycard and @BarclaysUK have to be just one of the worst for customer service. I’ve just spent the best part of my morning trying to solve an issue that they created and failed to communicate. Three different agents, cut off twice, still not sure I know what’s happened.
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Hannah Mona(g)han
(@hanniemona) reported
@BarclaysUK your online chat can’t seem to handle me asking for an update on a COP appointee account, neither can your customer service number recognise my request.
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Matthew Wilson
(@MattyWilson) reported
A friend of ours has terminal cancer. They had private cover. During her treatment her husband was made redundant by @BarclaysUK - they did nothing wrong (a bit immoral maybe) - but the family lost access to private health; with no option to pay for the policy to continue...
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AC
(@Sleepy89456954) reported
@BarclaysUK why bother giving me access to dm if nobody answers and sending a cryptic email thats extremely stressful
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Junior
(@jasuppal2020) reported
@BarclaysUK @Barclays So I pm and Barclays customers service is absolutely rubbish! What I got was sorry your leaving! Do you even understand what is going on right now. This what we have to deal with. Mental
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Pip Mulholland
(@Pipmulholland) reported
@BarclaysUKHelp @BarclaysUK As a new customer ( although prev had current ac for over 30 years) just tried to make appt via phone for me and hubby to both open the new 1 yr ISA. Given up, have to book separate appts two trips to town centre and 6 weeks to wait via cannot do it online. Riddiculous in 2023
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Sarah O
(@sarahoconnor_so) reported
@BarclaysUK wtf guys. Substantial standing order dated 27th just gone out of my account leaving me overdrawn and access to no money. Apparently if I don’t pay a grand in by 3pm I’ll get charged! And you wonder why you’re loosing customers.
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Siobhan 🇮🇪
(@Titzo1991) reported
@BarclaysUK why do your staff online make it so difficult to close a help to buy ISA? Asked yesterday for it to be closed and confirmed multiple times yet today I find the account still active on the basis they were waiting for me to confirm yet it was confirmed 3 times!
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Barry Walker
(@BlockFHatter) reported
@BarclaysUK Hope you can help. My father-in-law uses your banking app. He asked me today if l knew how to delete the details of an organisation he has previously paid from the app. The organisation changed accounts so he has 2 entries for the same organisation. Is it possible?
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