Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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roxy hart
(@roxyh43) reported
@BarclaysUK need Barclays email address, as not got access to app. Help please. I’m abroad at present and need to report problem with my account. Can’t find an email address for customer service
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Ann
(@Ann_080202) reported
@BarclaysUK No complaint just wondered if it was down. I have made an appointment to visit the bank in person instead.
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Sarah Oladimeji ❤️🌍
(@gem_touchs1) reported
@BarclaysUK Hello, I need to open an account but couldn't because I was told to visit the branch for address confirmation. It's over a month now yet no available date was given. Also how long does it takes to get a credit card as a new customer?
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Lee Victoria Montgomery
(@LeeVictoriaMon2) reported
@BarclaysUK how can I speak to someone about my mortgage - I can’t find a telephone number on the website !
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Stedge
(@SteJone8) reported
@BarclaysUK I was trying the chat feature over summer 2020 so I assumed the service was down due to large volume of bounce back loans taking precedence. He is not set up for telephone banking so trying to sort this out on his behalf.
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Busta
(@robn493) reported
@BarclaysUK see nothing has improved at Grantham barclays. Only bank in Grantham with a queue outside..Why? .. because the advisor was restricting access while 3 atm stood unused. Advisor very dismissive when I highlighted this plus the massive queue down the road...Shambles!
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Connor
(@TotallyConnor_) reported
@BarclaysUK @BarclaysUKHelp This is my second card which has suffered plastic peeling issues, is there anyways to prevent it from doing this?
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Nicola Hannay
(@njayneh) reported
@BarclaysUK I have spent more than an hour today trying to set up an account for my 16 year old son. As an exisiting customer I have twice been kicked off of the video banking app after getting from 50 ish to 30 ish in the queue due to a technical glitch.
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fcc
(@CifaMtg) reported
@BarclaysUK I moved away from UK 2 years ago and realized that I didn't close my account. My PINSentry is bust (and card is expired). I can access online banking with passcode etc. But can't transfer money without a PINSentry. I'd like to transfer and close account, please advise
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COPES GynOncSupport
(@COPES19952078) reported
Trying to think charitable thoughts (we are a charity) about @BarclaysUK Been trying to get an issue sorted since February, wasted hundreds of hours on phone calls, sent 4 lots of forms, listened to 7 or 8 wonderful, plausible explanations, waited for 2 managers to ring. Stuck!
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Barney
(@Barney666Simon) reported
Awesome customer service @BarclaysUK … New debit card being rejected at Barclays ATM, branch closed before 15:00 on a Friday & taken me 25min just to get to speak with a human at Barclays & I’m still holding 36min later for outcome. 👏🏽👏🏽👏🏽👏🏽
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aaliah h
(@aaliahh1) reported
@BarclaysUK Trying to open a new account. Waited over an hour on 6 separate occasions on video calling app. Disconnected when I reach the top each time. Went to branch today & told 5 weeks wait for an appt. so fed up. Utterly fed up. Pls help.
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David Swift. Cycling proficiency certificate.
(@dswift352) reported
@BarclaysUK Barclays still milking the Covid crisis. Prepare to write off half a day if you need to speak to someone. How this bank has gone down the tubes unbelievable decline of service.
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Hannah Horne
(@HannahHorne) reported
@BarclaysUK I’ve been trying all day to make a payment from my Barclays account, it keeps saying ‘error check back in 4 hours’ how can I get to my money?
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sarah scaife
(@sweetypiecheeks) reported
@BarclaysUK can someone help me please ?