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Barclays

Barclays Outage Map

The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Barclays users affected:

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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leicester, England 2
East Dereham, England 1
City of London, England 1
Bournemouth, England 2
Alnwick, England 1
Bristol, England 1
Gloucester, England 2
Beccles, England 1
Bexleyheath, England 1
Hounslow, England 1
Southport, England 1
London, England 4
Blackburn, England 1
Llanelli, Wales 1
Glasgow, Scotland 1
Middlesbrough, England 1
Hemel Hempstead, England 1
Cheltenham, England 1
Stanley, England 1
Ammanford, Wales 1
Edenbridge, England 1
Reading, England 1
Waterlooville, England 1
New Mills, England 1
Wetherby, England 1
Saffron Walden, England 1
Newcastle upon Tyne, England 1
Stevenage, England 1
Worthing, England 1
Bolton, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

  • ScroopiusNoopus
    ya boy (@ScroopiusNoopus) reported

    @BarclaysUK @BarclaysUKHelp iMessage service is complete shite. Messaged Tuesday evening and been around the same circus of auto replies and still no one has messaged me

  • Jugdar013
    Kelsey (@Jugdar013) reported

    After arguing with @BarclaysUK all morning, the issue is finally resolved *sigh* 4 days late

  • rachelchaplin
    Rachel Chaplin (@rachelchaplin) reported

    The most horrific service from @Barclaycard and @BarclaysUK this morning now sat in a phone queue wasting more time for the pleasure of trying to sort out the mistake they caused as they cant even arrange someone to call me! Terrible service.

  • SueEdwards62
    Sue Edwards (@SueEdwards62) reported

    Trying to get a re mortgage with Barclays @BarclaysUK and Optima Legal @OptimaLegal is one of the worst experiences ever! Dreadful customer service and I can see others are finding the same. We started this in April!! Now about to lose our mortgage offer. Complaints begun..

  • mark_xc
    Mark Baldwin (@mark_xc) reported

    @Barclays after two weeks of poor service @BarclaysUK help desk promised me resolution in 48 hours, now after three weeks still nothing. Barclays help desk tried to stop me raising a formal complaint and when they eventually did raise one I have heard nothing back on that either

  • Lindsey82893521
    Lindsey Rodgers (@Lindsey82893521) reported

    @BarclaysUK over a 2 hour wait the three times I have tried to ring your helpline - who has the time to wait for that… why don’t you have enough staff? If I don’t ring or go 14 miles to a branch I risk our account being closed…. Poor customer service.

  • marcruse
    Marc Ruse (@marcruse) reported

    Hi @BarclaysUK Is anyone working in your customer services department today? I’ve been on hold for 30+ mins so far.

  • LPNevin
    Louise Nevin (@LPNevin) reported

    Would @BarclaysUK please get in touch? Your useless, infuriating ‘customer services’ machines have wasted way too much of my time today.

  • madebyjonny
    Jonathan Hamilton 🕊️ (@madebyjonny) reported

    Ugh dealing with @BarclaysUK is now a nightmare. Might be time to finally change banks. - Customer service is now terrible, used to be quite good. - Still don't support google pay with their cards, so you have to use their app which turns off contactless everytime it updates.

  • SueEdwards62
    Sue Edwards (@SueEdwards62) reported

    @BarclaysUKHelp Are you prepared to take my case on and help me? @BarclaysUK @BarclaysUKHelp

  • MorganMarkF
    Mark M (@MorganMarkF) reported

    @Nigelp89668893 @BarclaysUK They @BarclaysUKHelp give us nowt but problems. Been waiting since Friday for help, but not so much as a message. Zilch,nada,nothing.

  • hayley_vaughan
    Hayley Vaughan (@hayley_vaughan) reported

    Does anyone have any suggestions of ways to get through to @BarclaysUK Business please? Other than email, phone and live chat (all unanswered) it is physically impossible to speak to anyone and now our business account is restricted and bank card expired!!

  • MorganMarkF
    Mark M (@MorganMarkF) reported

    @BarclaysUKHelp @BarclaysUK so exactly a week since I called u about not being able to access account online. After 49 minutes I was told your IT department would be in touch on Tuesday. Its now Friday and zilch contact, nothing at all. Not disabled friendly at all @BBCWatchdog

  • RobDay88905917
    Rob Day (@RobDay88905917) reported

    @BarclaysUK what is going on, had 3 experiences with your telephone banking ‘system’ in recent weeks & all I’ve got was bounced around menus and disinterested agents and put on hold until I gave up. Literally a dystopian case study in how not to do telephone customer service!

  • p1anetmatt
    Matt (@p1anetmatt) reported

    @BarclaysUK How is it that you make profits of £8.4b but cannot staff call centres to a level where wait times are under 2 hours and you still get cut off half way through a call? It's unacceptable customer service.

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