Barclays Outage Map
The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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TJ (@teejwxm) reportedCan someone please help @BarclaysUK? I’m unable to access my credit card account.
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M (@M0000000000004) reported@Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?
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🌸 EMMA 🌸 (@EmmaaAsh) reported@BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.
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DaZZ (@CraftDAnimation) reported@BarclaysUK I am trying to sign into the Barclays app but it tells me I need a Pin Sentry Device - I don’t have one and I read you have to log into the app tonirfer one - can you help me
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Shehzad (@ShehzadArsenal) reportedHad a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!
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lady speaker of inconvenient truths (@Ladyspeakerzoe) reported@BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this
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Dr Andy Hershon (@andyhersh) reported@AllTheTimeRef @BarclaysUK I got a similar call. WASN’T Barclays but a scammer pretending to be. Barclays fraud team superb in the help they eventually gave me.
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MoyraCosNutrition (@MoyraCosgrove) reportedDisappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)
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In bloom (@Inbloom1y) reported@BarclaysUK New terms and conditions opening the app on Apple iPhone does not show accept/decline option so cannot clear page to access account. Works on android, not Apple.
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Sabs (@sabs0297) reported@BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!
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Syed Romaan 🇵🇰🇬🇧 (@SyedRomaan4) reportedConcerned about my @BarclaysUK current account being suspended without prior notice, explanation, or any indication of fraud. All transactions were normal & routine. Called support—they could not provide a reason & said a letter is coming.
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Litstable (@Litstable) reported@BarclaysUK 3 x fraudulent looking charges have appeared on our business account overnight. This is not the first time in the past year. Do you have any fraud protection at all? Or is it open season? Reaching you is deliberately difficult. Some “service” 🙄 👎🏻
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J (@Justin187421) reported@BarclaysUK @barclays Dealing with your Barclay card customer service is a nightmare. Still waitng on an over payment of 900 pounds. Apparently customer service representative hasn't done a refund request despite saying she had
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¥ (@Cl2udy) reported@BarclaysUK why’s ur bank so bad tryna send payments and you’ve locked me out of online banking lmao terrible bank
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Nicholas ElleryJones (@elleryj) reported@BarclaysUK so you changed the system and sent me a membership number to use Barclays internet banking instead of the Barclaycard site. Didn’t work. Spent an hour on the phone supposedly sorted. No. And now my phone app isn’t working and have deleted and downloaded it three times
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