Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs T, aka KT #ATYCLB
(@U2justmeKT) reported
@MorganMarkF @BarclaysUK @BarclaysUKHelp I think Barclays are still in the very dark ages when it comes to customer service. We stopped using them many moons ago, just too expensive for their own good. You should ask for a refund! As a gesture of goodwill, if that even is a thing anymore. Xktx
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Alan Gibson
(@alanrgibson) reported
@RockcliffeFiles @BarclaysUK HSBC offer good customer service.
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Jonathan Green
(@jonnygreenpaint) reported
@BarclaysUKHelp @BarclaysUK You cancelled my account without warning last week after 25 years of being a business customer. You give no explanation as to why and you’ve closed all applications for new business accounts. Is this a war on small businesses to limit your exposure during this energy crisis?
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A Luxury Travel Blog
(@luxurytravel) reported
I gave up after an hour and a quarter. Really shoddy service, @BarclaysUK !
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Lord Nico 😺
(@Nicosnoseytips) reported
@BarclaysUK Have tried on 5 separate phone calls to your customer service team for mortgages and have still been unsuccessful in getting a refund back from you. I am now in week 7. I will be applying interest soon. Please could you get back to me about this.
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rosie harris
(@rosieharris9) reported
Absolute diabolical service from @Barclays @BarclaysUK @BarclaysUKHelp for the last 3 weeks regarding my business account. Even visited the branch x3 and they have cocked up massively
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Caroline Green
(@sweetpeacdf) reported
@BarclaysUK I am trying to pay off my secondary mortgage, got redemption statement for initial mortgage and paid off. Trying to get any help is impossible. Chat not monitored, email not monitored, phone 40 minutes waiting then cut off. Ffs what sort of customer service is this?
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.
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#LaCaverna33 🇻🇪 🇪🇸
(@LaCaverna33) reported
Pieces of bastards from Barclays, THEY ONLY HAVE HINDUS ANSWERING THEM BY PHONE AND THEY DON'T UNDERSTAND A ****! @Barclays @BarclaysUK @BarclaysUKHelp
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Mark M
(@MorganMarkF) reported
@U2justmeKT @BarclaysUK @BarclaysUKHelp I agree. The service is so poor. Outdated tech systems that cost clients money. I've had 10 years of promises (lies) telling me they're upgrading yet here we are, another €30 phone call.
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Neelam Khawani-Connett
(@Neels_UK) reported
@BarclaysUK absolutely disgusted with your customer services; upgraded my phone, cannot access banking app, cannot access online banking, on hold for customer services for 30 mins and then get cut off, no way to raise a complaint by email or online without logging in! HELP!!!!!!!
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Swapnil
(@Swapnil53156575) reported
@BarclaysUK, I have applied for mortgage at Barclays. My solicitor has requested a decision on an allowance I am receiving from the seller and your team has not replied on it since a month. Can you please help me sort it out? Or I will loose the property deal.
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im that dude
(@imthatd55274483) reported
@AppleSupport What do you mean if i have used this kind of code before? My bank sends me this code after every 5 months or so. It’s a perk of being their customer. So i cnt redeem the perks of banking with @BarclaysUK? Is that what you are telling me? Maybe i misunderstood @BarclaysUKHelp
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Greg Morris
(@GR36) reported
Need to open an account for my boy. Did the silly thing and went into a @BarclaysUK branch expecting help. Oh no. They can only help me on 19th September. Have to video call. 48th in the queue down to one and they cut me off. I wonder why high street banks are struggling.
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Kaleshe
(@stubbornneko) reported
The @BarclaysUK customer service automated chat bot is awful. My goodness
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