Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Wardle
(@EEWardle) reported
@BarclaysUK - I’ve tried twice today to connect to your video banking. I get to 1st in the queue and then get disconnected. A great sounding service that doesn’t work!
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Simon Cotton
(@menorcasi) reported
@BarclaysUK I have never experienced such bad service. I'm a customer of 45 years +, My pinestry machine does not work, I'm an international customer so don't have an app. It take 18 minutes to get through your telephone system, there is then a 40 minute wait, disgraceful.
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LeeChapman
(@leechapman587) reported
@BarclaysUK @Barclays How about having cash available at your Banks, Business acc holder,pay for a service where your business desk closes at 2pm so no change available. Visited the branch last month 13:30 only 10 £1 coins available.Will be closing my account, I pay for a business acc with no service
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Sam Wonfor
(@samwonfor) reported
And @CompaniesHouse! You might want to pause recommending @BarclaysUK as a business bank account provider given they are currently unable to offer that service... and apparently have been for the past couple of months.
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Barclays Bank US
(@BarclaysBankUS) reported
@Ajaykumar00009 Hello Ajay, You have reached the Barclays US personal credit card team. If you are a UK customer, please reach out to our colleagues in the UK @BarclaysUK. If you have a Barclays US credit card, please reply with the US phone number linked to your account. Thank you, Gene
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John Graham
(@Jbr0508Blade) reported
@BarclaysUK @BarclaysUKHelp Sorry I only just picked this up as it's been a long day. I have sent a DM just now to the original respondent. Please can someone review it and come back to me tomorrow as I would really appreciate some assistance with an issue I'm having with your banking app.
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Andy Carter
(@andymarbella403) reported
@BarclaysUK still waiting for escalated call from Manager after refusing the £50 offer of compensation Shame you really don’t care about your Premier Customers Your service is a complete shambles. Complete lack of care!
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Loz Edwards
(@LozEdwards4) reported
@BarclaysUK Does anyone know of who I can contact within Barclays to talk about working in partnership with Camps International and my sons local school Ifield Community college. Barclays logo would appear on students tshirts. Regards Lauren xx
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Old_Crusty
(@Old__Crusty) reported
@BarclaysUK so far - a very long wait to get through to your Customer Services Team it’s a matter you will not deal with online. Terrible service
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Simon Cole
(@s1m0nc) reported
@BarclaysUK Currently a 2h wait time to talk to KYC outreach team to discuss your own systems issue I flagged to a BRM in August... words fail me.
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Dr James Morris
(@Cyberwest) reported
@NathalieNahai @BarclaysUK @BarclaysUKHelp Had similar experiences with Barclays tech support. Had my card cloned and it took me all day to report and sort. They repaid the £1,200 nicked but it was VERY stressful.
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sleuthtimelord
(@sleuthtimelord) reported
@BarclaysUK You have shocking customer service
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82669-faith
(@82669F) reported
@andersleijersta @Barclays @BarclaysUK There are 2 branches of Barclays banking. A normal every day account or an account called Barclays Premier. They are very different. I receive amazing service even if I call at midnight! Change to Premier if you fit their criteria (which I believe you do).
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Nigel Risner Chief Zookeeper
(@Nigelrisner) reported
@GeoffRamm @BarclaysUK They think you won’t go elsewhere That’s the problem with long standing customers They forget about us
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Old_Crusty
(@Old__Crusty) reported
15.5 minutes of listening to crap music on hold - waiting for a Customer Services Adviser because you won’t allow this matter to be dealt with online. FFS @BarclaysUK @BarclaysUKHelp @Barclays get a grip, staff your call centres
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