Barclays Outage Map

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 7 seconds ago

  mathtick BarclaysUK Based on current info, Barclays Smart Investor offers manual downloads (e.g., CSV) for portfolio data but no public API or automated integrations for exports. Open Banking focuses on payment accounts, not investments. For updates, contact Barclays support directly.

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  MarkW (@MarkW909) reported 1 minute ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Gareth Grier (@gareth_grier) reported 1 minute ago

  .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 3 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Christopher Rowe (@KernowChris) reported 12 minutes ago

  @BarclaysUK App displaying plain blue screen at the start of logon this afternoon, I am presuming an issue at your end with this. App appears to be otherwise ok.

• 
  Hans (@ChinaSurfer1970) reported 13 minutes ago

  @BarclaysUK hello. My account was closed and I need an Ivan number to claim back my frozen assets, but South Africa (my bank acct) does not use IBAN, and I have to complete this field on the form. I am stuck and need my money. Please help.

• 
  Evelyn (@Evil__Evelyn) reported 18 minutes ago

  @sainsburys Wheres my order still or my money back? @BarclaysUK can you guys help do a charge back on an order done with debit card? I paid for 7-8pm delivery on 17 Oct, money has cleared out of account, grocery wasn't delivered Sainsburys asked to DM on fri, which I done & they wont respond

• 
  Neil watson (@Neilwat40023612) reported 19 minutes ago

  @BarclaysUK I cannot pay anything with my cards or online is the app working ok

• 
  FPL Solicitor (@FPL_Solicitor) reported 19 minutes ago

  @steezypush @BarclaysUK @Apple Well sure. I had notification that my score went down, so it had some impact !

• 
  Natalie F (@Felion84) reported 20 minutes ago

  4 months since my Barclays account got closed (my error) and still haven’t been able to reopen an account. It’s such a shame @BarclaysUK because prior to this the customer service was always great!

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  🌸 EMMA 🌸 (@EmmaaAsh) reported 22 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  Lola (Was Pebbles) (@Meerkat8Jh) reported 23 minutes ago

  @BarclaysUK - Hi Team I need some help with a mortgage I had with Woolwich before you bought them out. I live abroad - so I would really appreciate some help & support via Internet/email/phone calls. Hopefully you'll find the time to reply & I can get an answer to a question.

• 
  Mat (@lotharmat) reported 25 minutes ago

  @rcgarage280328 I've also had a good experience of @BarclaysUK customer services recently with a dispute due to incorrect payment details sent. Very impressed!

• 
  Alli Scott (@scottalli11) reported 26 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  Grazzie (@Grazzie161320) reported 27 minutes ago

  @jolly_osmond @BarclaysUK @HomeOfCricket Hello, although your page shows that everything is working I can’t contact anyone from the Barclaycard app!!!!! I also don’t see any offers for balance transfer!!! I don’t have time to call can you provide your complaint email address asap.