Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Zulfi Choudhry
(@zulfichoudhry2) reported
@BarclaysUKHelp Nope! Waited another 50 mins to get through to the mortgage. Absolutely flabbergasted. Difficulties is an understatement. What if someone required desperate help?? I have tried for 5 days to call, each time waiting for an hour. Really wish I wasn’t with @BarclaysUK
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Danielle
(@Daniellie1986) reported
@BarclaysUK your Rye Lane branch was really not great today. 30 min wait for statement printing machines to be fixed. And cashier refused to allow paying in cash at counter. Some of your customers may be dyslexic/or have other issues & may find it difficult to use the machines.
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Moyse Manoogian
(@CortesLord) reported
@BarclaysUK So the offshore curse strikes again - when are companies such as @barclays going to realise offshoring to save a few quid decimates the customer satisfaction ratings ? Absolute torture trying to get anything resolved via offshore support!
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Simon Fink
(@KitchenFink) reported
How do I register a LPA with @BarclaysUK so that I can help the donor with their finances? The LPA is registered with @GOVUK
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Cameron 🇮🇪 🇵🇱 🇬🇧
(@CamRunsWeirdly) reported
@NoContextBrits I wonder if they would allow "**** The Tories" on my debit card? @BarclaysUK
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jns
(@jnsjnsjnsjn) reported
@HSBC_UK got suddenly locked out from my online banking. Went through all the verification question to be told my app is blocked. What a disgrace! You force us to use the app but we cannot use it. #hsbconline #unhappycustomer @BarclaysUK you’ve won a new customer !
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Steph Smith
(@smithybobs158) reported
@CWackan @itvnews @BarclaysUK That’s nothing? A man died because he felt let down by professionals. I hope his family and friends aren’t reading your insensitive comment!
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Ronan Phillips
(@Ronanrphillips) reported
@Barclays @BarclaysUKHelp @BarclaysUK Why do you insist on getting customer to phone when you dont have enough staff to cope with the traffic?
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Phil Ringsell
(@phil_ringsell) reported
@BarclaysUK so your online messaging app is awful, and your phone service even worse. Trying to pay off my overdraft after switching accounts, and the latest advice I got was to go into a bank with the cash! Been trying for a month to pay it off
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Tara Barge
(@tarabarge24) reported
@BarclaysUK your apple chat feature is not working at all I have been trying to check if I have closed my account for days! I need a way to contact you but not a phone number that charges
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Martin MacDonald 🏴🇪🇸🇺🇸🇧🇧
(@searchmartin) reported
@BarclaysUK I just spent AN HOUR on the phone internationally with your support, and it cut off after exactly 60 minutes. I assume that was my phone company. How do I get a callback?
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A742321
(@HarbourAdam) reported
@BarclaysUK why when you register a “complaint “ do you not answer it and close it down as “feedback” pathetic customer service
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EmLouCook (She/her)
(@EmmaLouCook) reported
@BarclaysUK I am really struggling to get ID verified. Can someone from the business mandate team call me? I’ve tried twice and had the phone put down on me. No great!
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Sara Lee Jones
(@sarawood) reported
@BarclaysUK you closed down our account in error. We need it reopened today. We were on hold for 1.5hours but call abruptly ended. Holly’s managers need to listen to her requests for escalation. What a joke
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Ello
(@yesdarling) reported
@BarclaysUK please cancel payments to Healthy Back and issue refund to me after first payment. They have ignored my email cancellation instructions and continue to take money from my card 4929409623490003
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