Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs T, aka KT #ATYCLB
(@U2justmeKT) reported
@MorganMarkF @BarclaysUK @BarclaysUKHelp I think Barclays are still in the very dark ages when it comes to customer service. We stopped using them many moons ago, just too expensive for their own good. You should ask for a refund! As a gesture of goodwill, if that even is a thing anymore. Xktx
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Caroline Green
(@sweetpeacdf) reported
@BarclaysUK I am trying to pay off my secondary mortgage, got redemption statement for initial mortgage and paid off. Trying to get any help is impossible. Chat not monitored, email not monitored, phone 40 minutes waiting then cut off. Ffs what sort of customer service is this?
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tommy
(@tommysfyne) reported
@BarclaysUK 32 mins waiting on the phone! Barclays are an absolute waste of time! Pathetic service!
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रम्यांग Ramyang
(@ramyang) reported
@Barclays @BarclaysUK @Visa since last 5 hours their is service disruption between #visa and #barclays bank, no online payment going thru, this is confirmed by Barclays Bank care center
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Alan Gibson
(@alanrgibson) reported
@RockcliffeFiles @BarclaysUK HSBC offer good customer service.
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jonathan watson
(@JonathanWatson1) reported
@BarclaysUK 3 hours on hold online to try and set up a childs bank account. 1 hour of that hold was after the service had closed, yet no notification from the system! Obviously we didn't get through! Not the first time of trying either. Very poor service
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James Quinn
(@jamesquinn50) reported
@BarclaysUKHelp @BarclaysUK Is some ever going to contact me??? Over an hour wait on the online chat and over 40 mins on the phone!!! No wonder you don’t have an email address for anyone to reply too. Even by your own incredibly bad levels of customer service this is poor
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Fiona Israel
(@FionaIsrael1) reported
@BarclaysUK seems to have even surpassed itself with it's service today. After cancelling my overdraft y'day, they now want to cancel my Premier Banking because I don't have 100k in my savings account. I can however keep the account for a monthly fee of 20 pounds. How very kind.
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philip trueman
(@chopper4oz) reported
@RockcliffeFiles @alanrgibson @BarclaysUK Go first direct. They top customer service polls. You get money for switching too
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Sarah Harris
(@NavyMum75) reported
@BarclaysUK is there an issue with travel wallet top ups at the moment? Have been trying since last night but I keep getting the loading circle.
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WeFix 📱
(@WeFix_UK) reported
@Uma1r_F1 @BarclaysUK Hi Umair, I am really sorry to hear the Face ID is no longer working following our repairs. If you could please DM us your order reference number so this can be looked into further. Thank you
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Carl Wackan
(@CWackan) reported
@BarclaysUK the never ending clown show that is your coustomer care/ complaints dept continues. Another week and nothing. 10+ years we've been asking for help, the @financialombuds found in my favour and all you lot do is ignore.... weaponising silence isn't negotiations
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Andrew Grossman
(@andygr) reported
@BarclaysUK Actually it’s more complicated than “it may be a scam if someone contacts you about an inheritance”. If it’s not a scam then it’s still a “scam” because “heir finders” want 30% of your inheritance. Tipped off, do your own genealogy gratis. You need no help beyond a DNA search.
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tommy
(@tommysfyne) reported
@BarclaysUK 40 mins will wait no longer pathetic service
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Mark M
(@MorganMarkF) reported
@U2justmeKT @BarclaysUK @BarclaysUKHelp I agree. The service is so poor. Outdated tech systems that cost clients money. I've had 10 years of promises (lies) telling me they're upgrading yet here we are, another €30 phone call.
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