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Barclays

Barclays Outage Map

The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Barclays users affected:

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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bristol, England 2
Chester, England 1
Croydon, England 1
Gloucester, England 2
Glossop, England 1
Verwood, England 1
Melton Mowbray, England 1
Wandsworth, England 1
Worthing, England 1
Sutton, England 1
Cardiff, Wales 1
Glasgow, Scotland 1
Northampton, England 3
Milton Keynes, England 2
Liverpool, England 2
Horsham, England 1
Holywell, Wales 1
Rochdale, England 1
Aylesbury, England 1
Chichester, England 1
City of London, England 2
Leicester, England 1
East Dereham, England 1
Bournemouth, England 2
Alnwick, England 1
Beccles, England 1
Bexleyheath, England 1
Hounslow, England 1
Southport, England 1
London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

  • NotHarry16
    Harry Wraith (@NotHarry16) reported

    @BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.

  • gareth_grier
    Gareth Grier (@gareth_grier) reported

    .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

  • muhammet_atalay
    Muhammet ATALAY (@muhammet_atalay) reported

    @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "

  • StonehamPress
    Tim Lewis @Stoneham Press (@StonehamPress) reported

    @BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.

  • ALivMusico
    Andrhu (@ALivMusico) reported

    @BarclaysUK is the app having issues, getting the square of doom with the waiting counter going round when trying to check My card details.

  • AndrewS5724
    Andrew sutherland (@AndrewS5724) reported

    WARNING: The @BarclaysUK Travel Pack is not fit for purpose. I'm currently stranded abroad in a legal emergency and the "Emergency Assistance" is non-existent. Paid for a service that leaves you vulnerable when you need it most. Avoid at all costs.

  • emmieetoile
    Emma (@emmieetoile) reported

    Good Morning @BarclaysUK just a quick question do all your business accounts able to have online access as. Someone i know has a business account with you and went to their local branch and was told their account is unable to have online access. Is this correct?

  • HanSolosTV
    Andy ▶️/HanSolosTV (@HanSolosTV) reported

    @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?

  • GringoPeruano
    Richard Ian Coates (@GringoPeruano) reported

    Hey @BarclaysUK Your web site says ~"Message us" to contact 'us'. Well, you may like to know that clicking on the button "Message" does nothing. As someone who used to work for a main bank in IT I find this unforgivable.

  • midorinokenja
    BINGE GOD📺👀 (@midorinokenja) reported

    Anyone else’s @BarclaysUK app been complete dog **** the last couple months? Constant ******* glitches, stupid messages about jail broken phones even when your phone isn’t jail-broken? I cannot ******* stand it, recommend a better bank cause in all ears

  • cymanaseem
    cyma naseem (@cymanaseem) reported

    @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

  • MoniqueSchramm
    Monique Schramm (@MoniqueSchramm) reported

    @DamonMinchella @BarclaysUK Would you believe me? When I first came to London, I didn't have a credit card..it was quite an adventure! I would support that immediately I'm not a customer there and never will be. Good Luck for the Coming Concert! I wish I could come! What you accomplish on stage is gigantic!

  • VickyLorych
    Vics (@VickyLorych) reported

    @BarclaysUK hi is there an issue with your online banking? It keeps saying Error 1120 details are incorrect but they are not, I’ve tried 3 separate ways and same message comes up thanks

  • Jas2090Judith
    Jude 💙💙💙💙💙💙💙💙💙 (@Jas2090Judith) reported

    @BarclaysUK My daughters had a lot of issues with her app logging her out completely, about 5 or 6 times at least & it’s a new apple phone bought from apple. She’s rung to make a complaint only to be told they will log a ticket but they can’t compensate her for it. Disgusting

  • Ladyspeakerzoe
    lady speaker of inconvenient truths (@Ladyspeakerzoe) reported

    @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

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