Barclays Outage Map
The map below depicts the most recent cities worldwide where Barclays users have reported problems and outages. If you are having an issue with Barclays, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Wraith (@NotHarry16) reported@BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.
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Jema (@jemmabondc) reported@BarclaysUK I would like to report a scam. A representative pretending they were from Debenhams convinced me to open a Lemfi account to obtain a refund, but I've since discovered they are fake. Is there a way I can get it back and block them?
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Michael Wilton (@AstroMikeW) reported@BarclaysUK Can't switch to barclays because of having a middle name that doesn't fit on drivers licence! Branch not open Saturday. What ever happened to scan and send? You've lost a potential Premier customer!
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TΔFΔDZWΔ (@onezusky) reported4/7 through emails, phone calls, socials… and never received any response… only automated "email acknowledged" type messages, nothing more. Today as a last resort I have just tried to call the bank I used for for the purchase @BarclaysUK, hoping for support, but they said
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Brian Wicks (@brian_wicks1969) reported@BarclaysUK Hi, I am having trouble finding the barclays app on the play strore. I am using a new Samsung Galaxy tab 9plus OS 15 with ui and security all upto date. Barclays say the app is compatible with my device but it won't show up on the play store. Help!
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Greg Miles (@itsgregmiles) reported@BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat
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Izzy Wildheart . Artist ☮️ (@Izzywildheart) reported@BarclaysUK @HomeOfCricket Since you say your closing down online banking and any banks near us are closed down what does one do if they haven’t got a smart phone?
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Richard Hughes (@f1blades) reported@BarclaysUK how do I contact yourselves as I cannot use the phone. The website says use the Barclays chat, this doesn't work as the app says Chat is not available. I just want to know when I will get the switch offer?
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Andrew Kinsella (@AndrewK25456644) reported@BarclaysUK why is Barclays customer service so appalling
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Lisa Smith (@la_smith101) reported@BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks
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Top Gnu (@TopGnu) reported@BarclaysUK your app's broken. The Ts and Cs open automatically on login but then there's no button to dismiss them. So it's impossible to use the app at all. This is in iOS.
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Lewis Brown (@LewisBrown1993) reported@BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent
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FPL Solicitor (@FPL_Solicitor) reported@steezypush @BarclaysUK @Apple Well sure. I had notification that my score went down, so it had some impact !
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Wisequack (@thewisequack) reported@BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?
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M (@M0000000000004) reported@Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?
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