Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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ADJ Business
(@ADJBusiness) reported
Having sat on hold for over 2 hours and STILL not hot through to my @BarclaysUK business team I’ve given up. #pathetic attempt at service and very disappointing. Who would you suggest as a better alternative?
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June LK
(@lk_june) reported
@Johux21 @BarclaysUK I agree. am writing to complain about this awful situation- very discriminatory for anyone vulnerable, with disabilities, elderly or simply without unlimited time and energy.
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Encik Mohd Haziq
(@hhhaziq) reported
@BarclaysUK hi, I've lost my access to the apps and lost my card. Please assist
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Channel 4 F1🕣
(@94JattSandhu) reported
@BarclaysUK @BarclaysUKHelp YOU HAVE LET ME DOWN ONCE AGAIN. WELL DONE. DISGUSTING TREATMENT.
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Gary Scott
(@garyscott8383) reported
@BarclaysUK thanks to Ben at your kendal branch for his ridicule of 3 waiting customers for closing your desk at 1400,. Suppose the sign says closed and your not a stationary store comments belittling customers that have had to travel because of bank closures,. Poor service
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Customer Services
(@querysupport) reported
@gavinwatson @BarclaysUK So you want us to replace your broken phone like for like? Okay we will send you a broken phone. Now you have what you want.
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🦋🦋🦋🦋🦋
(@BethElizabethx) reported
Spent 4 hours on an online chat with @Barclays @BarclaysUK to get absolutely nowhere! Can’t speak to anyone on the phone because they don’t work weekends, absolute joke! No help AT ALL!! @BarclaysUKHelp
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Ben Mallinson
(@LeBenMallinson) reported
@BarclaysUKHelp @Barclays @BarclaysUK Currently over an hour on hold to you via my online banking app after being told it would be 30mins. Wanting to discuss why the same payment has been taken multiple times from my account for one purchase. Very Poor service
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JSWillis
(@JSWillisArtist) reported
@BarclaysUK Your app is down ‘system error’ u have 90 minutes wait to talk to anyone … where’s your customer service ??????????
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maria
(@marge6921) reported
@BarclaysUK after my moan about a long wait to be hung up on earlier in the week, Barclays have been super helpful in resolving my issue, keeping me updated and calling me back. Excellent customer service. Thank you
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Gary Killick
(@geekay1172) reported
@BarclaysUK spent the whole morning in a queue online informer to open my son a bank account, started at 39 in the queue and then when I got to 1 was kicked out of the queue! As a lifelong customer I don't understand this level of customer service? Please advise
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Claire Kinnear
(@ClaireHKinnear) reported
@BarclaysUK there's a problem with your link to open a child's account. Can you help?
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Caro Thomas
(@permanentgloom) reported
@AskNationwide as usual excellent customer service today at Commercial Road Portsmouth branch. Unlike appalling @BarclaysUK. Reporting a death needs a sensitive response not a sulky public‘oh yeah right you’ll have to wait over there’. I left.
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𓂀 A.K
(@ArmzKorleone) reported
@BarclaysUK very useless service
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Claire Thorburn
(@ImpactPRM) reported
I just seem to use Twitter as an outlet to vent about poor customer service - record hold time (and still on hold at 2 hours 22 minutes) goes to @BarclaysUK - oh to be able to just pop into your local branch and speak to a human
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