Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Zanzaneet Kitchen
(@zanzaneet) reported
@BarclaysUK your customer support has gone downhill in recent years. What would you take to issue me a new debit card to replace an expired one? Do you really expect customers to remind you about things like that? How does one contact you from abroad via email?
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Jacquie RM
(@MannersPR) reported
@BarclaysUK Having experienced your reckless attitude to elderly clients in HiSt branch, agog at incompetence of your business service. Pitiful.
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The Path to Menlightenment
(@2menlightenment) reported
@BarclaysUK The way Barclays have degraded their service to long standing customers is a disgrace. I have banked with you for 25+ years and your service has deteriorated year on year. I am trying to open an account for my 16 year old daughter.
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Mark
(@mts19600722) reported
@BarclaysUK letter saying not using card, text keep, got app don't know pin, so can't log in, log in to view pin, can't log in, phone to request new pin, all I want is press 1 for a new pin, people don't ever answer phones
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Zanzaneet Kitchen
(@zanzaneet) reported
@BarclaysUK I appreciate your wanting to look into the issue and I wish I could DM but since you don’t follow me I can’t.
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stressederic🌸
(@stressederic1) reported
@Barclays @BarclaysUK your mortgage services department is massively incompetent. You have broken both your 5 day tat for work and 2 day tat for complaints - utter, utter shambles..
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Amaan
(@amaank___) reported
@BarclaysUK Hi, I am currently trying to register my attendance for a virtual assessment day for an apprenticeship however it won't let me sign in as my "account is locked". I need to solve the issue as soon as however there is no contact section for me to ask for help.
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ZEE ZEE
(@zeenodaysoff) reported
@HSBC_UK customer service makes @BarclaysUK customer service look like amateurs. No wonder you got 1.4 stars on Trustpilot. Please @HSBC_UK show them the way.
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Pfizer_Did_Not_Test_For_Transmission_Blocking. T/F
(@flyingfree101) reported
@BarclaysUK I lost my mobile. It's incredibly difficult to do anything without it, the world has now been designed to make doing things 'even from your computer' impossible. I think it is intentional. My plumber is in my payee list and he came yesterday I want to pay him. But I…
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Ian Simmonds
(@IanSimmonds18) reported
@BarclaysUK why is it it’s taken 5 months to open a business bank account with you? We decided to move from @HSBC_UK as we were promised better customer service!
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Philip Outred
(@Phiout) reported
Really angry with the service received from @BarclaysUK @Barclays refusing to honour an offer for there life insurance that was on the app! Poor service don’t bother
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Barclays UK Help
(@BarclaysUKHelp) reported
@kdsburge @BarclaysUK Hi Kieran, thanks for reaching out. I'm so sorry that this has been the case when updating your details, I can assure you this isn't the service we would like you to receive. I'm also sorry you have having to wait this long on hold to get through to our team. 1/3
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_Sohaib Saeed
(@sohaibsaeed7860) reported
@BarclaysUK most pathetic experience ever.switched from tsb to barclays card credit card. Just to update my phone number I had to wait for 35 hours and still no solution.costed me 1000 pound because of their lack of any customer support. Never using barclays ever again
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🇺🇦Cllr Angela McClements
(@CllrAngela) reported
@BarclaysUK I am appalled at the service you are giving to Trustees of Arleston Community Centre, Wellington. You still keep sending them threatening letters saying you will close their account down unless they provide latest business details. They have done that months ago.
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Piotrek
(@Piotreknx) reported
@BarclaysUK Do you also have your bank on the verge of bankruptcy? Because how else can you explain the fact that you are blocking my account access for such a trivial matter. You claim it's for my safety, but in reality you are just causing harm. 1/
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