Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Stanczyszyn
(@stanchers) reported
@BarclaysUK I need urgent help and nobody seems able to do so
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hilts
(@hilts_cooler) reported
@BarclaysUK Had to call helpline as online mortgage account information appears to be incorrect. Was on hold for 59 minutes, only to be cut off. Terrible customer service.
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Scribbly
(@ScribblerMcgee) reported
Just got off the phone with @BarclaysUK because I noticed a direct debit payment go out for a loan that should have been closed down months ago. Apparently the loan is indeed now 'in credit' but I can't get a timescale on when I get that money back. Great stuff.
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Fiona Jones
(@lady_larke) reported
I am absolutely disgusted with @BarclaysUK - I requested a new debit card 21 DAYS AGO &, having come back from hol, see it’s still not arrived. I start a new job tomorrow and STILL don’t have access to my own money - I can’t even get out cash?! Do something @BarclaysUKHelp
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Scribbly
(@ScribblerMcgee) reported
@kellykurdt @BarclaysUK It might come to that, but I'm told that it is because the loans team isn't customer facing and only they can do it (???) but it will be flagged by the system 'probably in three days though it does say we're expecting two more payments'. Just amazing levels of incompetence tbh.
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Chloe Raccoon
(@ChloeRaccoon) reported
On hold with @BarclaysUK. ETA to call answering: 10 mins. IVR options that match my issue: None. Options for "if you have sent in documents and we asked for more information" and "you need help filling in the form". No option for "you filled in the form and we say you didn't"
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manni sahota
(@mannisahota) reported
@BarclaysUK is your mobile pin sentry down? I haven’t been able to use it to log in for a few days online.
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TEGDIRBYCUL
(@Bridget3781) reported
@BarclaysUK I am so frustrated by your lack of customer service!! Spent all morning attempting to get through on the phone, no luck so went into your Southport branch. Asked for a copy of a bank statement to be sent to my address as a from of ID, was told to just print it...
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Aryan
(@uniquenamearyan) reported
40 min waiting on the phone to @BarclaysUK and still no answer. They are clearly preparing for robots to take over and do away with any customer service
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Johnny Orbital
(@OrbitalJohnny) reported
@BarclaysUK @BarclaysUKHelp been waiting 2 weeks for my daughter's bank card to be delivered, I'm not spending another 20 minutes battling through nonsense automated messages trying to speak to someone.. HELP!!
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Aly_Cat
(@aly_cat45) reported
Yet again @BarclaysUK have shown how awesome their customer service is! 20 minutes to get through, transferred to another department, on hold for 25 minutes and cut off! Come on!!!!!
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Malcolm Bacchus
(@BaccmaConsult) reported
Tried to call @BarclaysUK to discuss a form because every local branch near me has closed. Recorded message told me that they have fewer staff than usual and the wait time was over 1 hour. Is this really customer service? It is they that want the form in the first place, not me.
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karen banner
(@karenbanner1) reported
@BarclaysUK on your iPhone app the log in button is very close to the bottom of the screen so when I swipe up to kill the app it logs back in. Is there any way the button could be moved?
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Joy 🏳️🌈
(@sunkisscribbles) reported
Just called @Disney_UK Store because (yet another) parcel hasn't arrived. This woman might have helped a bit but for a company like Disney, she sure sounded pissed off! @BarclaysUK Closing loads of branches, limiting services without giving customers a choice. Awful bank.
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richy richardson
(@triplex79) reported
@BarclaysUK have got to be the worst bank, can’t get through on the phone, can’t get through via the app, the branch is rammed with hardly any staff. Total joke. 37 years a customer personal and business accounts. Time for a change if only I could get through to close them 🤬👊🏽
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