Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Michael coupe
(@Michaelcoupe7) reported
@BarclaysUK I have been in branch yesterday not naming branch - told they would call with appointment to speak face to face couldn't do - so called this morning and customer services advised 25th February - in 10 days !! Joke ! Looking for a new bank that wants to bank now "
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@patilvikaas
(@patil_vikaas) reported
@BarclaysUK Hello team, i am from India and need some help on my personal bank account in Barclays Leicester City Center branch. How to approach the branch? Is ther any email I'd to write from India.? Please reply.
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Jack Dudman
(@JackDudmanUK) reported
@SimonMerrall @BarclaysUK You're not alone, I have the same issue and have seen a couple of others with it today also. Waiting for a DM response from Barclays now.
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Karen
(@Karen15469117) reported
@BarclaysUK I'm already hanging on your business line, have tried to DM you direct and been to branch and they can't help us to send the info that YOU have requested!!! I have a very stressed mother with an existing heart condition so any chance of a reply so this can get done!
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__
(@jsxdc) reported
@BarclaysUK Good Morning, do I need to use money bags if paying in coins using the self service machines? Thanks
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Louise Elliott
(@LouiseTalks) reported
Continuing my search for a @BarclaysUK branch. Turned up to two listed as “open” on their website…only to find they’re empty buildings…..
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Paula dos Reis
(@pauladr09) reported
@BarclaysUK you should be embarrassed by the customer service you provide your clients via the live chat option. Been trying to sort out an issue with your app for the last 4.5 hours and still no resolution. Just a lot of apologising & waiting for someone to actually reply.
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SKC
(@Skc87044178) reported
@BarclaysUK @BarclaysUKHelp Went into branch to open an isa. Over three weeks later, nothing. Called customer services to ask about the status of my application & told they only deal with live accounts. Terrible new customer experience. Probably good my account wasn't opened.
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John Sunman
(@john_sunman) reported
@BarclaysUK 2 things. Anyone on the phones? Been on hold for nearly an hour and got better things to be doing. Your on hold music is truly, truly, awful. Just awful. Headache inducing. Do you hope people hang up instead of waiting to speak to someone? Just answer the phone!!!
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James O’Hara
(@JamesOHaraAgain) reported
@BarclaysUK 2 (of 6) business accounts completely disappeared from online banking and now on hold for 92 minutes. Meaning no staff can be paid until we can access OUR money. I realise I’m just shouting in to the void
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Mike Hughes
(@mikehhhhhhh) reported
@BarclaysUK I have travelpack+, I broke down a week ago called @TheRAC_UK. My car was collected but never arrived at its destination. RAC don't know where it is and every time I get told I'll receive a call back from a manager that never happens. Can you help find my lost car?
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mattmirfield
(@mattmirfield) reported
@BarclaysUK The new on line purchase confirmation has gone live today, except it isn't working. I get no notifications in the app to confirm the purchase. And from today no text. Tried calling and got hung up on 3 times. Is this a known bug?
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Lisa Wilkinson
(@Lisa280474) reported
@BarclaysUK hi can you tell me what code 69 stands for trying to help Aunty register for online banking thanks
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dominic sewell
(@dominicsewell1) reported
@BarclaysUK do you turn off your ring back option from customer services off on a Friday? Works every other day of the week? Still waiting on some customer service and some real information on my issue. Can you help.
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Holly McMahon
(@HollyMcMahon) reported
@BarclaysUK my solicitor has been trying to get a redemption statement for me since DECEMBER..within this time my data has been breached by you, calls aren’t being recorded on the system & we still don’t have it. Urgently needed by tomorrow. Please help!
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