Barclays Outage Map
The map below depicts the most recent cities in the United Kingdom where Barclays users have reported problems and outages. If you are experiencing problems with Barclays, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Barclays users affected:
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Transactions
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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gummynewnose
(@gummynewnose) reported
@Barclays @BarclaysUK @BarclaysUKHelp Your chatbots are a complete waste of time; the telephone banking service with its sparse number of humans is woefully inadequate. Impossible to answer my question - not covered by spending hours trawling the help pages. This is rubbish!
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Erin Quilliam
(@ErinQuilliam) reported
Anyone know of a bank that can actually give you human help when you need it? @BarclaysUK is awful, directing everything to chat then can't help you there. But then having no one able to take a phone call!
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Steve
(@oakcott) reported
@BarclaysUK @BarclaysUKHelp Your customer care is not fit for purpose. You fail to do what you say you will time after time again. When are you going to release the monies I sent yesterday morning? @financialombuds
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O-La-Yi-Mi-Ka
(@FasunanRhoda) reported
@BarclaysUK only 1 person on the floor in Gravesend who has now had to go in the back for something! You might as well close it down! Waste of real estate! Customers are walking in and out!!
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Michelle Pattison
(@Mish_L_Pattison) reported
@StarlingBank week 2 and over £900 down after @BarclaysUK admitted fault which I subsequently sent to you. Not cool! Maybe the @financialombuds will respond to me and help!
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Rachel bailey
(@bailey_rachel19) reported
@BarclaysUK @Barclays Not sure why your customer services is so bad been trying to deal with an issue since you made me wait 19 days for card to come after you cancelled mine even after I specifically asked you not
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Ricky S Sandhu 💫
(@likklegaaambla) reported
@Barclays @BarclaysUKHelp @BarclaysUK hi i keep getting this error when trying to long into online banking. HELP!! passcode is correct Error Code: 1153 Sorry, but the new passcode must comprise of digits only. Please choose another new 5-digit passcode.
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Tom Conneely
(@YeomanHorse) reported
I really don't get the @BarclaysUK version of customer service. Release a new version of the banking app then, instead of a standard update, like a regular app, they require a whole new install and reregistration. 1/
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Paul Macpherson
(@macpherson_p) reported
Thank you @BarclaysUK for making me hold for 10 mins then just terminating the call - awful customer service 😡😡
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Mark M
(@MorganMarkF) reported
Utterly abysmal service @BarclaysUK @BarclaysUKHelp didn't receive promised call. Currently on hold for 30 minutes. Absolutely diabolical
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Steve
(@oakcott) reported
@BarclaysUK @BarclaysUKHelp I am now on hold attempting to make a complaint with regards to your appalling customer service! @financialombuds
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Mark M
(@MorganMarkF) reported
@BarclaysUKHelp @BarclaysUK IT issue reported 16/09.Unable to access online banking.Promised a call on 20/09. Nothing,nada,zilch. Almost a month without online access."Kieron" promised me all issues were resolved,yet here we are,still having problems.Promises or yet more lies?
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Mark M
(@MorganMarkF) reported
Appalling chat with @BarclaysUK @BarclaysUKHelp re complaint about mortgage. Adviser had scant details yet was sending a final response that doesn't resolve complaint. Help @financialombuds is this proper and correct procedure?
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#hellomynameis Sue 🐾🏍️💜
(@susiclaypole) reported
@BarclaysUK @BarclaysUKHelp im having problems paying my bill in the app, it says an error occurred BP062! Will this be fixed anytime soon?
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Rachel bailey
(@bailey_rachel19) reported
@BarclaysUK Barclays are scammers taking away access to my money making me wait 19 days for a new card then you try and complain and you can’t
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