Barclays status: access issues and outage reports

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Donal C Collins (@c_donal) reported 29 minutes ago from Eastleigh, England

  @Gaylegerro @BarclaysUK I only really needed my bank to help once. They failed to help. Is time to just move to anyone else on mass as a message of thanks ?. @firstdirect

• 
  Andrew Byng (@AndrewByng) reported 42 minutes ago from Portsmouth, England

  @BarclaysUK help needed trying to redeem my late mums commercial mortgage my solicitor has tried four numbers and three departments and no reply #BarclaysWC

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iain (@iaintoon) reported 2 minutes ago

  @BarclaysUK your customer service team is ******* **** Who cry’s over why u asking stupid questions for and ends the call 🤡🤡

• 
  Emily Farndon (@EmilyFarndon80) reported 2 minutes ago

  @BarclaysUK what the helk is going on now? Why is banking DOWN YET AGAIN? My balance is showing as Nil yet I know there is money available, I will be looking for a new bank as from today!

• 
  lukey1 (@lukey_hunt123) reported 6 minutes ago

  @BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!

• 
  BINGE GOD📺👀 (@midorinokenja) reported 10 minutes ago

  Anyone else’s @BarclaysUK app been complete dog **** the last couple months? Constant ******* glitches, stupid messages about jail broken phones even when your phone isn’t jail-broken? I cannot ******* stand it, recommend a better bank cause in all ears

• 
  Mike Turnpenny (@niyamawellbeing) reported 10 minutes ago

  @BarclaysUK my card has stopped working abroad (first time in 11 years…). Can’t speak with an advisor on the help. Please help. Thanks.

• 
  Izzy Wildheart . Artist ☮️ (@Izzywildheart) reported 14 minutes ago

  @BarclaysUK @HomeOfCricket Since you say your closing down online banking and any banks near us are closed down what does one do if they haven’t got a smart phone?

• 
  1618cc™/3 (@RomeoXrayBravo) reported 15 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Anirban Bhattacharya (@fixed2see) reported 18 minutes ago

  Hi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP

• 
  a. 🪩 (@luvvvthat) reported 18 minutes ago

  @BarclaysUK I am trying to complete set up for my Apple TV (blue rewards) but the app isn't working. Can you help with this, at all?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 22 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this