Barclays status: access issues and outage reports

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Andrew Byng (@AndrewByng) reported 28 minutes ago from Portsmouth, England

  @BarclaysUK help needed trying to redeem my late mums commercial mortgage my solicitor has tried four numbers and three departments and no reply #BarclaysWC

• 
  Donal C Collins (@c_donal) reported 46 minutes ago from Eastleigh, England

  @Gaylegerro @BarclaysUK I only really needed my bank to help once. They failed to help. Is time to just move to anyone else on mass as a message of thanks ?. @firstdirect

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bill (@JetSetBilly) reported 3 minutes ago

  @BarclaysUK Is there a problem with your website? I cannot view my transactions via online banking.

• 
  Litstable (@Litstable) reported 6 minutes ago

  @BarclaysUK 3 x fraudulent looking charges have appeared on our business account overnight. This is not the first time in the past year. Do you have any fraud protection at all? Or is it open season? Reaching you is deliberately difficult. Some “service” 🙄 👎🏻

• 
  Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic47) reported 7 minutes ago

  If you bank with @BarclaysUK then I suggest like me you consider moving your money somewhere else. I’ve been trying to get a problem sorted out now for nearly three days and guess what? Not resolved yet

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 13 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  M (@M0000000000004) reported 13 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Mike Woods MCIAT (@mikewoodsprpty) reported 14 minutes ago

  Anybody else had to wait on @BarclaysUK @Barclays to release a charge on a property? Loan paid off 2 yrs ago! Been nearly 1 week since contacting them to get any positive response! Refinancing being delayed causing cash flow issues !!

• 
  Alex Williams (@alxwms) reported 17 minutes ago

  @BarclaysUK Your app says you have changed things and I will no longer see my memorable word " Bungletwunt " when I log in. Is this for real ?

• 
  Ben Pay (@bpay12) reported 17 minutes ago

  @BarclaysUK I need to make sure a standing order is cancelled that might come out tomorrow but can’t talk to anyone online or on the phone . Help?!

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 18 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  Andrew Kinsella (@AndrewK25456644) reported 18 minutes ago

  @BarclaysUK why is Barclays customer service so appalling