Barclays status: access issues and outage reports

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Donal C Collins (@c_donal) reported 29 minutes ago from Eastleigh, England

  @Gaylegerro @BarclaysUK I only really needed my bank to help once. They failed to help. Is time to just move to anyone else on mass as a message of thanks ?. @firstdirect

• 
  Andrew Byng (@AndrewByng) reported 41 minutes ago from Portsmouth, England

  @BarclaysUK help needed trying to redeem my late mums commercial mortgage my solicitor has tried four numbers and three departments and no reply #BarclaysWC

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy ▶️/HanSolosTV (@HanSolosTV) reported 2 minutes ago

  @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?

• 
  Max (@maxwaa) reported 5 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 6 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  M (@KlaxonDelight) reported 8 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.

• 
  A Price (@PriceAntho15233) reported 10 minutes ago

  @BarclaysUKHelp @BarclaysUK I’ve had an account for a long time but I now live abroad. For over a year I’ve tried to receive my money and close my account but it seems impossible! My card was blocked and every time I call I’ve been told that the cheque was sent but it hasn’t been

• 
  ¥ (@Cl2udy) reported 11 minutes ago

  @BarclaysUK why’s ur bank so bad tryna send payments and you’ve locked me out of online banking lmao terrible bank

• 
  Muhammet ATALAY (@muhammet_atalay) reported 17 minutes ago

  @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "

• 
  cyma naseem (@cymanaseem) reported 19 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  SoftwareLife (@Mindfulness2050) reported 21 minutes ago

  @BarclaysUK @HomeOfCricket Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Chris (@CN_Edwards) reported 24 minutes ago

  @BarclaysUK how long is your app going to be messed up? Doesn’t show me all transactions when I click through & also get an error code when I try and see my own cards in app. Been like it for ages!