Barclays status: access issues and outage reports

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Donal C Collins (@c_donal) reported 20 minutes ago from Eastleigh, England

  @Gaylegerro @BarclaysUK I only really needed my bank to help once. They failed to help. Is time to just move to anyone else on mass as a message of thanks ?. @firstdirect

• 
  Andrew Byng (@AndrewByng) reported 42 minutes ago from Portsmouth, England

  @BarclaysUK help needed trying to redeem my late mums commercial mortgage my solicitor has tried four numbers and three departments and no reply #BarclaysWC

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ads (@aadification) reported 3 minutes ago

  Hey @BarclaysUK , I had an account and I lost access to it when I reached India, The account is still there, How can I access it ?

• 
  1618cc™/3 (@RomeoXrayBravo) reported 3 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 6 minutes ago

  Hey **** banking company @BarclaysUK seeing as your company just leaks people information online don't you think you should reply to this or something

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 8 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  DJ Shaan (@djshaan) reported 8 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  _d12 (@Zippa0Z) reported 10 minutes ago

  @BarclaysUKHelp @BarclaysUK AM I A ******* CUMT?! I’ve ASKED FOR YOUR HELP ALL DAY AND NOT BEARD ******* NOTGING. I WILL ******* COME TO TBE SHOP SND GO MAD

• 
  Warren Peters (@wizza_wozza) reported 10 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  Muhammad Isa (@mohisah11) reported 11 minutes ago

  @wild_we_are @BarclaysUK They still won't let me access my account because i am in another country I'm not surprised after all they are accused of funding a genocide.

• 
  In bloom (@Inbloom1y) reported 11 minutes ago

  @BarclaysUK New terms and conditions opening the app on Apple iPhone does not show accept/decline option so cannot clear page to access account. Works on android, not Apple.

• 
  Michael Wilton (@AstroMikeW) reported 13 minutes ago

  @BarclaysUK Can't switch to barclays because of having a middle name that doesn't fit on drivers licence! Branch not open Saturday. What ever happened to scan and send? You've lost a potential Premier customer!