Barclays status: access issues and outage reports

Problems in the last 24 hours in Crook, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Crook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

• 
  Chris (@chrislowery007) reported 5 minutes ago from Greencroft, England

  @LikewizeRepair @BarclaysUK @TheFCA your service is so poor I cannot understand how you look after your customers ? I’ve been waiting for a call back since November !! Still no resolve to my complaint

• 
  Michael (@mickingold) reported 9 minutes ago from Coxhoe, England

  @BarclaysUK just had a email that your closing down Pingit.... I’m sorry but this is ridiculous I’m not very happy... u use this to save money with “jars” and send money quickly I think this is a really bad idea! #pingitclosing

• 
  Lindsay Kittens (@poshbird555) reported 41 minutes ago from Esh, England

  @BarclaysUK it’s impossible to verify my business details (for a community account). You haven’t told me what info you need, I work full-time Monday to Friday and your office are are 9-5 Monday-Friday. I’ve currently been on hold for 50 minutes!

• 
  Michael (@mickingold) reported 55 minutes ago from Coxhoe, England

  @BarclaysUK just had a email that your closing down Pingit.... I’m sorry but this is ridiculous I’m not very happy... i use this to save money with “jars” and send money quickly I think this is a really bad idea! #pingitclosing

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Quarrington (@mleeq16) reported 5 minutes ago

  @NatWestBusiness @BarclaysUK @LloydsBank Can any of you tell me why you turn people down for mortgages when the cost of the rent they pay is higher than the mortgage repayments.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 6 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Stop_talking_bubbles (@bubbletalkz) reported 10 minutes ago

  @PSCupdates @Barclays @BarclaysUK - closed my account a while back and moved all my savings. Why ? People with humanity don’t support genocide. Everyone close your accounts ! Stay away from them.

• 
  Tim Lewis @Stoneham Press (@StonehamPress) reported 10 minutes ago

  @BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.

• 
  Amr Fathy (@engramrfathy) reported 15 minutes ago

  @BarclaysUK I am facing a significant issue with my business card and the mobile banking doesn't accept calls from Saudi based call carriers,

• 
  Liz Marshall 🌈 (@The_LizMarshall) reported 16 minutes ago

  @BarclaysUK Hi, because we don't have a bank locally now would it be okay if I took someone else's bank card to the nearest branch, along with a cheque, for it to be put into their account to save them the journey? Thanks in advance for your help

• 
  SpiritRetro (@ShinzuiRetro) reported 20 minutes ago

  @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

• 
  Ben Williams 🇺🇦🇬🇪 (@bpwilliams72) reported 21 minutes ago

  Shocking customer service @BarclaysUK but then what should I expect? I have only banked with you for 37 years. Time to switch fully to Starling?

• 
  Sméagol (@Smeago126) reported 22 minutes ago

  @BarclaysUK @Metal_Rebel Hello. I require some help, but your DMs are closed. Could it be open for me to send my message through please.

• 
  Muhammad Rohail (@m_rohail16) reported 24 minutes ago

  @BarclaysUK Been a Barclays customer ever since I came to London but now a payment of over £10,000 is stuck somewhere between the sender bank and Barclays for OVER A MONTH now and Barclays cannot give me any written evidence??? Are you SERIOUS?!