Barclays status: access issues and outage reports

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

• 
  Mike Sparling (@michaelsparling) reported 29 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  Laura Cook (@LauraVCook1980) reported 32 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shehzad (@ShehzadArsenal) reported 5 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  TJ (@teejwxm) reported 10 minutes ago

  @BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.

• 
  nicolabanfoiegras BSc (Hons) PGCE Level 7 ED (@nicolamacdona38) reported 10 minutes ago

  @BarclaysUK @HomeOfCricket ust found out you allow MBR to bank with you. They breed Beagles to be tortured in labs abroad. Are you sure you want to help people like this?

• 
  Filipe FB (@filipefb82) reported 12 minutes ago

  Hello @BarclaysUK and @BarclaysUKHelp. I am finding issues to login into my app. Can you please help me?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 17 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Tim Lewis @Stoneham Press (@StonehamPress) reported 19 minutes ago

  @BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.

• 
  MarkW (@MarkW909) reported 20 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Andy ▶️/HanSolosTV (@HanSolosTV) reported 21 minutes ago

  @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?

• 
  Mat (@lotharmat) reported 21 minutes ago

  @rcgarage280328 I've also had a good experience of @BarclaysUK customer services recently with a dispute due to incorrect payment details sent. Very impressed!

• 
  scott hilton (@scottyh1lts) reported 27 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp unresolved payments dispute still ongoing after 14 months. Lack of compassion and support from Barclays is beyond unacceptable