Barclays status: access issues and outage reports

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

• 
  Laura Cook (@LauraVCook1980) reported 7 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  Mike Sparling (@michaelsparling) reported 58 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  derek monroe (@derekmonroe16) reported 7 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Sir Whine Alot (@j_w_holland) reported 7 minutes ago

  My god, @BarclaysUK fraud help desk cuts you off as soon as you get through to an operator.......not good enough!

• 
  TJ (@teejwxm) reported 9 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Steve (@Wakey1234) reported 15 minutes ago

  @Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.

• 
  Lindsay Cornell (@Lindsay_Cornell) reported 16 minutes ago

  @BarclaysUK I had a voucher for free strawberries at Wimbledon on my app now it's disappeared? Is there an issue? Not important but would love some while I am here

• 
  Kristopher Boulton (@Kris_Boulton) reported 20 minutes ago

  @BarclaysUK about five years ago I was in a group looking at FinTech as a case study. The presenter noted how effective @monzo had been in pulling him personally into more and more of their services. Salary was the last thing he was still using his traditional bank for, and he was convinced that one day Monzo would make him feel comfortable putting that into their account, and he would fully leave his traditional bank. Following the most inept attempt at customer service, this might be the time to follow in his footsteps: close the account I've had with Barclays since they got me with the free whatever at university freshers week, and commit fully to Monzo. One increasingly wonders how the traditional high street banks expect to survive.

• 
  aheadless (@aheadless) reported 21 minutes ago

  Great offer for £200 to switch to @BarclaysUK ... but having been a loyal customer for over 15 years, reckon I am due a cut. Doesn't seem fair I can't get this £200 @BarclaysUKHelp ?

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 23 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  What is it the braids (@MavyMave) reported 24 minutes ago

  Damn @LloydsBank now have a £500 bank switch offer on their premier account. I already am a premier customer and certain I have done a bank switch already since Jan 2023. Did @BarclaysUK switch a few months ago and got £400.

• 
  Andy Lowe ◣ ◢ 🇬🇧 (@MrAndyLowe) reported 24 minutes ago

  @BarclaysUK Hi Barclays, just to advise that the 'Future Payments' function, accessed via the Pay and transfer > Managed scheduled payments menu on Online Banking appears not to be working at the moment. The link seems to be broken.