Barclays status: access issues and outage reports

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

• 
  James Nadin (@jamesnadin) reported 18 minutes ago from Cambridgeshire, England

  . @BarclaysUK Just went to your Cambridge branch to open an ISA that your website states can only be done in branch and was turned away and told not come back until 2023 when they might be able to help. Is this how you normally treat potential customers?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Grier (@gareth_grier) reported 3 minutes ago

  .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 6 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  lukey1 (@lukey_hunt123) reported 7 minutes ago

  @BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!

• 
  Dave Kendall (@DaveKendallPho1) reported 11 minutes ago

  @ABridgen Can you answer this please @BarclaysUK . Will I require govt ID in order to access the funds in my Barclays account?

• 
  Lisa B (@TheBowers78) reported 15 minutes ago

  @Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out

• 
  R C (@ott4_dr) reported 16 minutes ago

  Anyone ekse having problems getting on to the @BarclaysUK banking app because it’s saying jail broken. Actually really annoying me now. I have 2 phones and both say it

• 
  ainsley hendrickson (@ainsleyhendric2) reported 18 minutes ago

  @BarclaysUK why is your app not working AGAIN !!!!

• 
  Cerys Nomi (@axlrosewales) reported 18 minutes ago

  @BarclaysUK great my card aint working in shops or cash machine

• 
  whosdabbling (@apmcook) reported 18 minutes ago

  @BarclaysUK your service and support are absolutely diabolical - unable to use apple pay for over 6 weeks and no-one seems to know what they are doing. We'll be closing the account after 45 Years. No one cares!!

• 
  James Roberts (@JamesRoberts330) reported 19 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙