Barclays status: access issues and outage reports

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

• 
  James Nadin (@jamesnadin) reported 43 minutes ago from Cambridgeshire, England

  . @BarclaysUK Just went to your Cambridge branch to open an ISA that your website states can only be done in branch and was turned away and told not come back until 2023 when they might be able to help. Is this how you normally treat potential customers?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc A. Young (@MarcAYoung) reported 7 minutes ago

  Hello @BarclaysUK your new app update sucks. You can no longer see what your balance was after each transaction. You make it almost impossible for customers to send feedback, so sending a message here.

• 
  MotoGP Tipster (@MotoGPTipster) reported 10 minutes ago

  @BarclaysUK @Thetruth_1971 Always affects me. What a joke, can’t get past T&C screen. Sort it out ASAP please and can’t access account

• 
  Richard Hughes (@f1blades) reported 13 minutes ago

  @BarclaysUK how do I contact yourselves as I cannot use the phone. The website says use the Barclays chat, this doesn't work as the app says Chat is not available. I just want to know when I will get the switch offer?

• 
  Andrew Kinsella (@AndrewK25456644) reported 14 minutes ago

  @BarclaysUK why is Barclays customer service so appalling

• 
  Lee (@LeeCraddock12) reported 18 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 19 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Ali 💛🌠 (@RealAliAddams) reported 26 minutes ago

  @BarclaysUK u f..king suck, you wont issue a refund for a fraudulent transaction, customer service is 💩 towards my mom and you constantly make me in overdrawn when I have no money to pay my phone bill even when I've contacted both sides

• 
  Max (@maxwaa) reported 27 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  Christopher Rowe (@KernowChris) reported 27 minutes ago

  @BarclaysUK App displaying plain blue screen at the start of logon this afternoon, I am presuming an issue at your end with this. App appears to be otherwise ok.

• 
  twitch.tv/the_button_king👑 (@The_Button_King) reported 27 minutes ago

  Bruh not my bank lowering my interest rates for the 3rd time in like a year. Big old ******* huh @BarclaysUK