Barclays status: access issues and outage reports

Problems in the last 24 hours in Penrith, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert KELLY (@RobertK66429609) reported 10 minutes ago

  @BarclaysUK can you please confirm when I can speak to a human on the app chat? It has been down for weeks and I need to close a fixed savings accunt that you automaticaly set up without my authorisation at the maturity i of a previous fixed term savings account.

• 
  derek monroe (@derekmonroe16) reported 11 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Steve (@Wakey1234) reported 15 minutes ago

  @Barclays @BarclaysUK Why do you block payments from a Company but let other larger ones go through? It should be the other way round you utter 🤡.

• 
  Nicholas Daniel OBE 🇺🇦🏳️‍⚧️ (@ndanielmusic) reported 17 minutes ago

  @BarclaysUK when will your chat be available through your app? Still not working.

• 
  Patrick Crozier (@patrickcrozier) reported 19 minutes ago

  @RobFisher @BarclaysUK Same problem with Lloyds. It was quite important.

• 
  Steve (@Wakey1234) reported 20 minutes ago

  @Barclays @BarclaysUK I'm going to Tweet you every day until you fix my Bank AC.

• 
  Kristopher Boulton (@Kris_Boulton) reported 21 minutes ago

  @BarclaysUK about five years ago I was in a group looking at FinTech as a case study. The presenter noted how effective @monzo had been in pulling him personally into more and more of their services. Salary was the last thing he was still using his traditional bank for, and he was convinced that one day Monzo would make him feel comfortable putting that into their account, and he would fully leave his traditional bank. Following the most inept attempt at customer service, this might be the time to follow in his footsteps: close the account I've had with Barclays since they got me with the free whatever at university freshers week, and commit fully to Monzo. One increasingly wonders how the traditional high street banks expect to survive.

• 
  AT (@Truemana3388) reported 22 minutes ago

  @BarclaysUK @HomeOfCricket What about the abysmal design of a totally BLACK debit card? Yes I know you can ask for a high visibility card but who on earth commissioned a BLACK card that sits in BLACK wallets and purses. Good luck finding it in a dark pub or club if you drop it. Shocking customer disregard

• 
  1618cc™/3 (@RomeoXrayBravo) reported 26 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Ben Pay (@bpay12) reported 26 minutes ago

  @BarclaysUK I need to make sure a standing order is cancelled that might come out tomorrow but can’t talk to anyone online or on the phone . Help?!