Barclays status: access issues and outage reports

Problems in the last 24 hours in Warrington, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Warrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Warrington, England

Latest outage, problems and issue reports in Warrington and nearby locations:

• 
  Kathryn Stanczyszyn (@stanchers) reported 17 minutes ago from Barton upon Irwell, England

  @BarclaysUK my app hasn’t been loading all day. Is there a problem?

• 
  Lynne Baines (@LynneBaines2) reported 19 minutes ago from Haydock, England

  @davidebaines @BarclaysUK Terrible indeed.

• 
  R🔥nge Heating (@RangeHeating) reported 48 minutes ago from Urmston, England

  .@BarclaysUK your customer service is by far the worst I have ever experienced. We haven’t been able to get through in over a week. Waited over an hour each time then got cut off every time. You need to employ more call centre staff immediately

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Max (@maxwaa) reported 4 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  R C (@ott4_dr) reported 5 minutes ago

  Anyone ekse having problems getting on to the @BarclaysUK banking app because it’s saying jail broken. Actually really annoying me now. I have 2 phones and both say it

• 
  karen bell💙 (@karenbee9) reported 8 minutes ago

  @BarclaysUK I’m having problems with the app but can’t find anyway of contacting you about it because it doesn’t fit with any of the options, can someone help please?

• 
  David Frier-Murillo (@dfriermurillo) reported 8 minutes ago

  @BarclaysUK I paid £149 to Currys plc by mistake last year and I want my money back. What should I do? I need your help and support.

• 
  TJ (@teejwxm) reported 9 minutes ago

  Can someone please help @BarclaysUK? I’m unable to access my credit card account.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 11 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 12 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  MarkW (@MarkW909) reported 13 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Andrei B (@bounce_tothe_oz) reported 14 minutes ago

  @BarclaysUKHelp @gregstwin Isn't it obvious that @BarclaysUK doesn't actually care about it's customers or their requests at all 0% ? Isn't it obvious that they just politely told you to **** of since 2021? Just change the bank man, ALL the other bank apps are better ,have actual useful features.

• 
  grapefruit&ambers (@Mrslostand837) reported 17 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!