Barclays status: access issues and outage reports

Problems in the last 24 hours in Warrington, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Warrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Warrington, England

Latest outage, problems and issue reports in Warrington and nearby locations:

• 
  Lynne Baines (@LynneBaines2) reported 9 minutes ago from Haydock, England

  @davidebaines @BarclaysUK Terrible indeed.

• 
  R🔥nge Heating (@RangeHeating) reported 29 minutes ago from Urmston, England

  .@BarclaysUK your customer service is by far the worst I have ever experienced. We haven’t been able to get through in over a week. Waited over an hour each time then got cut off every time. You need to employ more call centre staff immediately

• 
  Kathryn Stanczyszyn (@stanchers) reported 30 minutes ago from Barton upon Irwell, England

  @BarclaysUK my app hasn’t been loading all day. Is there a problem?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 1 minute ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Nicholas Daniel OBE 🇺🇦🏳️‍⚧️ (@ndanielmusic) reported 4 minutes ago

  @BarclaysUK when will your chat be available through your app? Still not working.

• 
  Marc A. Young (@MarcAYoung) reported 8 minutes ago

  Hello @BarclaysUK your new app update sucks. You can no longer see what your balance was after each transaction. You make it almost impossible for customers to send feedback, so sending a message here.

• 
  Lord Craig Wood of Hougun Manor (@Craigabwood) reported 9 minutes ago

  @amazon send me the wrong item. Won't return or replace. So you know what. I have given you every chance and give you all the evidence and pictures of this. You won't fix your mistake. Well as a uk customer I am doing a section 75 charge back with my bank @BarclaysUK I tried!!!!

• 
  Sandy (@deerheartsk) reported 9 minutes ago

  @Barclays @BarclaysUK any issues with your banking now, a transaction has not reflected yet in my other account and I’m unable to login to online banking as well?

• 
  DJ Shaan (@djshaan) reported 10 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  J (@Justin187421) reported 10 minutes ago

  @BarclaysUK @barclays Dealing with your Barclay card customer service is a nightmare. Still waitng on an over payment of 900 pounds. Apparently customer service representative hasn't done a refund request despite saying she had

• 
  Helen Oster (@HelenO47597) reported 10 minutes ago

  @BarclaysUK Shocking service. My mother-in-law has twice requested a new Barclays card - she lives overseas. Allegedly 2 have been posted out, but they have not been received. You refuse to send via courier at OUR cost. You refuse to allow her grandson to collect it in a branch

• 
  Kristopher Boulton (@Kris_Boulton) reported 12 minutes ago

  @BarclaysUK about five years ago I was in a group looking at FinTech as a case study. The presenter noted how effective @monzo had been in pulling him personally into more and more of their services. Salary was the last thing he was still using his traditional bank for, and he was convinced that one day Monzo would make him feel comfortable putting that into their account, and he would fully leave his traditional bank. Following the most inept attempt at customer service, this might be the time to follow in his footsteps: close the account I've had with Barclays since they got me with the free whatever at university freshers week, and commit fully to Monzo. One increasingly wonders how the traditional high street banks expect to survive.

• 
  Dr Andy Hershon (@andyhersh) reported 13 minutes ago

  @AllTheTimeRef @BarclaysUK I got a similar call. WASN’T Barclays but a scammer pretending to be. Barclays fraud team superb in the help they eventually gave me.