Barclays status: access issues and outage reports

Problems in the last 24 hours in Walsall, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Walsall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

• 
  IAACCTV Limited (@iaacctvuk) reported 17 minutes ago from West Bromwich, England

  @BarclaysUK can you update Google and your branch finder to say bank is closed in West Bromwich. What a waste of journey, more branches closing down… time to move I think! #poorcommunication #customerservice

• 
  Cheese Bag (@cheesebag) reported 22 minutes ago from Walsall Wood, England

  @BcardBusiness @BarclaysUK @BarclaysBizChat what an absolute joke. Because you’ve shut wednesbury and bilston I drive 10 miles to West Bromwich to find that it’s shut on Wednesday???? So another 7 miles to Walsall and no counter service and one machine open!!!!

• 
  Richard Ballantyne 💙 (@richard_ballan) reported 22 minutes ago from Birmingham, England

  @BarclaysUK your service is shocking!

• 
  SpursNomad (@NomadSpurs) reported 33 minutes ago from Birmingham, England

  @Pradee72078039 @BarclaysUK No wonder you are having problems if you conduct yourself like that, with that foul potty mouth. I wouldn't want you as a customer either tbh.

• 
  Sutton_CW (@cj_buzz) reported 56 minutes ago from Birmingham, England

  @BarclaysUK very poor that you cancelled my mortgage phone appointment today. Is that your top level customer service?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Jackson® Official (@thefunkymonki) reported 4 minutes ago

  @DragonPassInt @BarclaysUK Opened Travel plus pack 5 months ago and still no membership set up. Had £90 compensation after over 20 calls but still no membership or lounge access. Why am I sorting out all your admin?

• 
  Lisa Smith (@la_smith101) reported 5 minutes ago

  @BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks

• 
  Filipe FB (@filipefb82) reported 9 minutes ago

  Hello @BarclaysUK and @BarclaysUKHelp. I am finding issues to login into my app. Can you please help me?

• 
  Warren Peters (@wizza_wozza) reported 12 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 15 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 15 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!

• 
  Aidan Graham (@AidLadd) reported 15 minutes ago

  @Wibblewobbleyum @BarclaysUK @Barclays Don’t help him guys he’s a homophobe homophobehomophobehomophobe

• 
  Ian French (@ianfrench13) reported 21 minutes ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.

• 
  Alli Scott (@scottalli11) reported 22 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  The tablet (@247SecurityManc) reported 23 minutes ago

  @BarclaysUK @Barclays Your app and phone system are not working. Please repair.