Barclays status: access issues and outage reports

Problems in the last 24 hours in Walsall, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Walsall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

• 
  Cheese Bag (@cheesebag) reported 4 minutes ago from Walsall Wood, England

  @BcardBusiness @BarclaysUK @BarclaysBizChat what an absolute joke. Because you’ve shut wednesbury and bilston I drive 10 miles to West Bromwich to find that it’s shut on Wednesday???? So another 7 miles to Walsall and no counter service and one machine open!!!!

• 
  IAACCTV Limited (@iaacctvuk) reported 10 minutes ago from West Bromwich, England

  @BarclaysUK can you update Google and your branch finder to say bank is closed in West Bromwich. What a waste of journey, more branches closing down… time to move I think! #poorcommunication #customerservice

• 
  SpursNomad (@NomadSpurs) reported 14 minutes ago from Birmingham, England

  @Pradee72078039 @BarclaysUK No wonder you are having problems if you conduct yourself like that, with that foul potty mouth. I wouldn't want you as a customer either tbh.

• 
  Richard Ballantyne 💙 (@richard_ballan) reported 42 minutes ago from Birmingham, England

  @BarclaysUK your service is shocking!

• 
  Sutton_CW (@cj_buzz) reported 60 minutes ago from Birmingham, England

  @BarclaysUK very poor that you cancelled my mortgage phone appointment today. Is that your top level customer service?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Jackson® Official (@thefunkymonki) reported 11 minutes ago

  @DragonPassInt @BarclaysUK Opened Travel plus pack 5 months ago and still no membership set up. Had £90 compensation after over 20 calls but still no membership or lounge access. Why am I sorting out all your admin?

• 
  Gareth Maver (@gdmaver) reported 12 minutes ago

  @BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)

• 
  Dave Kendall (@DaveKendallPho1) reported 14 minutes ago

  @ABridgen Can you answer this please @BarclaysUK . Will I require govt ID in order to access the funds in my Barclays account?

• 
  Tom Munns (@TomMunns1) reported 15 minutes ago

  Looks like there’s an outage at @BarclaysUK . Lots of people reporting they are having trouble using cards. Mines been declined four times

• 
  Greg Miles (@itsgregmiles) reported 19 minutes ago

  @BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat

• 
  Neill Boatman (@boatman_neill) reported 19 minutes ago

  Simply astounds me that a corporation as big as @Barclays @BarclaysUK can be so consistently poor when it comes to service. Had a 75k business loan approved over a week ago and still no documents. Our account manager was superb, only to be let down by inexplicable poor admin.

• 
  MerseyRed (@Dave04057726) reported 20 minutes ago

  @NathanHart1 @BarclaysUK @BarclaysUKHelp Yet still no tweet today there was issues. It's beyond a joke that Barclays don't be upfront saying there's issues

• 
  scott hilton (@scottyh1lts) reported 24 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp unresolved payments dispute still ongoing after 14 months. Lack of compassion and support from Barclays is beyond unacceptable

• 
  DJ Shaan (@djshaan) reported 24 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 28 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this