Barclays status: access issues and outage reports

Problems in the last 24 hours in Truro, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Rowe (@KernowChris) reported 9 minutes ago

  @BarclaysUK App displaying plain blue screen at the start of logon this afternoon, I am presuming an issue at your end with this. App appears to be otherwise ok.

• 
  Max (@maxwaa) reported 13 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  Lisa (@Lisa05314053217) reported 15 minutes ago

  @BarclaysUK @BarclaysUKHelp I sent message via app on 22nd and got no response. I have issue with barclaycard but hearing impaired so dont like talking to people

• 
  Wisequack (@thewisequack) reported 18 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  M (@M0000000000004) reported 21 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Cerys Nomi (@axlrosewales) reported 22 minutes ago

  @BarclaysUK great my card aint working in shops or cash machine

• 
  TΔFΔDZWΔ (@onezusky) reported 23 minutes ago

  4/7 through emails, phone calls, socials… and never received any response… only automated "email acknowledged" type messages, nothing more. Today as a last resort I have just tried to call the bank I used for for the purchase @BarclaysUK, hoping for support, but they said

• 
  Georgia (@GeorgiaLiving90) reported 24 minutes ago

  @BarclaysUK Hi I have been advised that I can switch my mortgage rate online and I unable to see this as it used to be a drop down any ideas please? It runs out at the end of September

• 
  Shashwat Khandelwal (@shashwat1198) reported 25 minutes ago

  @BarclaysUK In the last visit I felt the whole process was very disrespectful for me. They are respecting their internal processes more than their potential customer (which makes no sense to me).

• 
  Phillip Garrett (@phillgar1) reported 25 minutes ago

  @tiggerhw72 @BarclaysUK @Barclays Frustrating! You might want to try contacting Barclays' customer support directly, either by phone or through their website's live chat, to get help with deleting payees. They should be able to guide you through the process or do it for you.