Barclays status: access issues and outage reports

Problems in the last 24 hours in Truro, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  g (@Reaver) reported 5 minutes ago

  @BarclaysUK why am I seeing someone else’s accounts when I log in??? … very concerning

• 
  M (@M0000000000004) reported 6 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Lisa Smith (@la_smith101) reported 6 minutes ago

  @BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks

• 
  Emma (@emmieetoile) reported 9 minutes ago

  Good Morning @BarclaysUK just a quick question do all your business accounts able to have online access as. Someone i know has a business account with you and went to their local branch and was told their account is unable to have online access. Is this correct?

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 13 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  M (@KlaxonDelight) reported 14 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.

• 
  ¥ (@Cl2udy) reported 17 minutes ago

  @BarclaysUK why’s ur bank so bad tryna send payments and you’ve locked me out of online banking lmao terrible bank

• 
  Andy ▶️/HanSolosTV (@HanSolosTV) reported 19 minutes ago

  @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?

• 
  Jimbalimbodimbo (@jimbalimbodimbo) reported 20 minutes ago

  @BarclaysUK I am overseas and need help with my card urgently. I am unable to call Barclays. Some transactions have been made on my card which I need cleared from Barclays - it’s pending. Please help. I’ve tried live chat, calling & nothing is working.

• 
  Warren Peters (@wizza_wozza) reported 20 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail