Barclays status: access issues and outage reports

Problems in the last 24 hours in Torquay, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🖥 Akash 📱 (@akash_nu) reported 5 minutes ago

  @BarclaysUK chat support in the app just been horrendous recently. Whenever I try to connect with a human the AI chatbot seems to ask a few questions then assume stupid requests and end it with - we can’t connect you with someone at the moment.

• 
  MadamNOTonit (@C1aireGee) reported 7 minutes ago

  @Barclays @BarclaysUK my wages havent hit my account at midnight like they always do. Is there an issue with your systems again??

• 
  A Price (@PriceAntho15233) reported 10 minutes ago

  @BarclaysUKHelp @BarclaysUK I’ve had an account for a long time but I now live abroad. For over a year I’ve tried to receive my money and close my account but it seems impossible! My card was blocked and every time I call I’ve been told that the cheque was sent but it hasn’t been

• 
  Munee 💙 (@OfficialMunee) reported 10 minutes ago

  @BarclaysUK Needs to fix up waiting for my mum to be seen for an issue we’ve come for the second time, I’m glad I’ve changed banks but my mum still wants to rock with her day one bank.. the branch in Walthamstow sucks, rude behaviour for staff

• 
  Tee (@nocturnallamb) reported 12 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  a. 🪩 (@luvvvthat) reported 19 minutes ago

  @BarclaysUK I am trying to complete set up for my Apple TV (blue rewards) but the app isn't working. Can you help with this, at all?

• 
  BINGE GOD📺👀 (@midorinokenja) reported 20 minutes ago

  Anyone else’s @BarclaysUK app been complete dog **** the last couple months? Constant ******* glitches, stupid messages about jail broken phones even when your phone isn’t jail-broken? I cannot ******* stand it, recommend a better bank cause in all ears

• 
  Lita (@morbidlita) reported 22 minutes ago

  Oh my god @BarclaysUK’s customer support line is one of the most annoying automated lines I have ever phoned 😤 stupid robot woman doesn’t know what I’m saying and still won’t let me talk to a person

• 
  Lisa B (@TheBowers78) reported 24 minutes ago

  @Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 24 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this