Barclays status: access issues and outage reports

Problems in the last 24 hours in Torquay, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kerry jones (@kerrythecat) reported 4 minutes ago

  Please help. I have not had access to my money with @BarclaysUK for over 10 working days with no comms or response to my complaint that they had confirmed would be responded to no later than yesterday. I am at my wit's end. Can you help please? @MartinSLewis @MoneySavingExp

• 
  DaZZ (@CraftDAnimation) reported 8 minutes ago

  @BarclaysUK I am trying to sign into the Barclays app but it tells me I need a Pin Sentry Device - I don’t have one and I read you have to log into the app tonirfer one - can you help me

• 
  Vernon (@BaronBromwich) reported 10 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  Muhammet ATALAY (@muhammet_atalay) reported 11 minutes ago

  @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "

• 
  Shez (@Shez14785528) reported 13 minutes ago

  @BarclaysUK please can someone contact me urgently, my mobile app has been block and cannot access my account. I am in India and tried to make a bank transfer and it got blocked , thank you

• 
  Sabs (@sabs0297) reported 19 minutes ago

  @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 20 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 22 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Anth3891 (@Anth_83) reported 28 minutes ago

  @EmmaLewell It's hard to believe the poor quality service @BarclaysUK is permitted to get away with, despite the profits that I think @IanLaveryMP recently drew attention to. I couldn't get the ATM to work but, hilariously, its Shields branch isn't staffed on a Saturday!

• 
  JakInABox (@JakInABox__) reported 29 minutes ago

  @BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it