Barclays status: access issues and outage reports

Problems in the last 24 hours in Torpoint, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Torpoint, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damon (@smthers) reported 3 minutes ago

  @BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?

• 
  Brian Wicks (@brian_wicks1969) reported 5 minutes ago

  @BarclaysUK Hi, I am having trouble finding the barclays app on the play strore. I am using a new Samsung Galaxy tab 9plus OS 15 with ui and security all upto date. Barclays say the app is compatible with my device but it won't show up on the play store. Help!

• 
  Edward Boggis (@BoggisEdward) reported 7 minutes ago

  Not sure why @BarclaysUKHelp @BarclaysUK removed my phone number from their system so now I cannot access my online account which I've done for the last 4 years or more ....has this happened to anyone else?

• 
  Andy ▶️/HanSolosTV (@HanSolosTV) reported 11 minutes ago

  @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?

• 
  Jude 💙💙💙💙💙💙💙💙💙 (@Jas2090Judith) reported 13 minutes ago

  @BarclaysUK My daughters had a lot of issues with her app logging her out completely, about 5 or 6 times at least & it’s a new apple phone bought from apple. She’s rung to make a complaint only to be told they will log a ticket but they can’t compensate her for it. Disgusting

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 16 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Liz Marshall 🌈 (@The_LizMarshall) reported 20 minutes ago

  @BarclaysUK Hi, because we don't have a bank locally now would it be okay if I took someone else's bank card to the nearest branch, along with a cheque, for it to be put into their account to save them the journey? Thanks in advance for your help

• 
  JakInABox (@JakInABox__) reported 20 minutes ago

  @BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it

• 
  Evelyn (@Evil__Evelyn) reported 22 minutes ago

  @sainsburys Wheres my order still or my money back? @BarclaysUK can you guys help do a charge back on an order done with debit card? I paid for 7-8pm delivery on 17 Oct, money has cleared out of account, grocery wasn't delivered Sainsburys asked to DM on fri, which I done & they wont respond

• 
  Vogelhampton (@vogelhampton) reported 29 minutes ago

  @BarclaysUK Hi. I need to withdraw £3,000 cash. The website says "If you want to withdraw over £2,000, please give us 24 hours’ notice so we can make sure the money’s ready for you to collect" but branch phone numbers aren't provided. Who should I contact? Thanks