Barclays status: access issues and outage reports

Problems in the last 24 hours in Torpoint, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Torpoint, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OrbitalSoph (@OrbitalSoph) reported 5 minutes ago

  Hello, @BarclaysUK. When I log onto your website for my card account, a notification has told me I should make your staff aware if I have a disability, and I wish to do that. Because of my disability, I cannot use a telephone. Please help me to find another way. Thank you.

• 
  Vernon (@BaronBromwich) reported 6 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  aheadless (@aheadless) reported 9 minutes ago

  Great offer for £200 to switch to @BarclaysUK ... but having been a loyal customer for over 15 years, reckon I am due a cut. Doesn't seem fair I can't get this £200 @BarclaysUKHelp ?

• 
  Mac10 (@ManchesterMac10) reported 12 minutes ago

  @Barclays @BarclaysUK You’ve frozen £10k in my accounts My wife can’t get to work tomorrow, direct debits are about to fail & we’ve got no money for shopping WTF are you doing ?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 12 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Vics (@VickyLorych) reported 13 minutes ago

  @BarclaysUK hi is there an issue with your online banking? It keeps saying Error 1120 details are incorrect but they are not, I’ve tried 3 separate ways and same message comes up thanks

• 
  Gareth Maver (@gdmaver) reported 13 minutes ago

  @BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)

• 
  Dave Kendall (@DaveKendallPho1) reported 14 minutes ago

  @ABridgen Can you answer this please @BarclaysUK . Will I require govt ID in order to access the funds in my Barclays account?

• 
  twitch.tv/the_button_king👑 (@The_Button_King) reported 17 minutes ago

  Bruh not my bank lowering my interest rates for the 3rd time in like a year. Big old ******* huh @BarclaysUK

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 21 minutes ago

  @BarclaysUK I no longer wish to be a customer