Barclays status: access issues and outage reports

Problems in the last 24 hours in Tipton, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Tipton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Tipton, England

Latest outage, problems and issue reports in Tipton and nearby locations:

• 
  Richard Ballantyne 💙 (@richard_ballan) reported 37 minutes ago from Birmingham, England

  @BarclaysUK your service is shocking!

• 
  SpursNomad (@NomadSpurs) reported 41 minutes ago from Birmingham, England

  @Pradee72078039 @BarclaysUK No wonder you are having problems if you conduct yourself like that, with that foul potty mouth. I wouldn't want you as a customer either tbh.

• 
  Cheese Bag (@cheesebag) reported 41 minutes ago from Walsall Wood, England

  @BcardBusiness @BarclaysUK @BarclaysBizChat what an absolute joke. Because you’ve shut wednesbury and bilston I drive 10 miles to West Bromwich to find that it’s shut on Wednesday???? So another 7 miles to Walsall and no counter service and one machine open!!!!

• 
  Sutton_CW (@cj_buzz) reported 46 minutes ago from Birmingham, England

  @BarclaysUK very poor that you cancelled my mortgage phone appointment today. Is that your top level customer service?

• 
  IAACCTV Limited (@iaacctvuk) reported 59 minutes ago from West Bromwich, England

  @BarclaysUK can you update Google and your branch finder to say bank is closed in West Bromwich. What a waste of journey, more branches closing down… time to move I think! #poorcommunication #customerservice

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Armstrong-Corbett (@racperspective) reported 6 minutes ago

  @BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.

• 
  Marc A. Young (@MarcAYoung) reported 6 minutes ago

  Hello @BarclaysUK your new app update sucks. You can no longer see what your balance was after each transaction. You make it almost impossible for customers to send feedback, so sending a message here.

• 
  Andrew sutherland (@AndrewS5724) reported 8 minutes ago

  WARNING: The @BarclaysUK Travel Pack is not fit for purpose. I'm currently stranded abroad in a legal emergency and the "Emergency Assistance" is non-existent. Paid for a service that leaves you vulnerable when you need it most. Avoid at all costs.

• 
  Roger Mc Monagle (@RogerMcMonagle) reported 11 minutes ago

  @BrentHarrowPSC @BarclaysUK @PSCupdates Barclays have always been on the wrong side of these issues. Massive supporters of the apartheid regime in South Africa.

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 12 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  Top Gnu (@TopGnu) reported 12 minutes ago

  @BarclaysUK your app's broken. The Ts and Cs open automatically on login but then there's no button to dismiss them. So it's impossible to use the app at all. This is in iOS.

• 
  Alli Scott (@scottalli11) reported 13 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  1618cc™/3 (@RomeoXrayBravo) reported 13 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 15 minutes ago

  @BarclaysUKHelp @BarclaysUK @Barclays hi are there issues with the platform? We are not receiving funds and now 1 payment has not gone through?

• 
  Maïwenn (@maiwennlemouee) reported 19 minutes ago

  @BarclaysUK please can you help me cancel a card? I can't cancel it online as it's for an extra cardholder. Your telephone number isn't working