Barclays status: access issues and outage reports

Problems in the last 24 hours in Tipton, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Tipton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Tipton, England

Latest outage, problems and issue reports in Tipton and nearby locations:

• 
  IAACCTV Limited (@iaacctvuk) reported 20 minutes ago from West Bromwich, England

  @BarclaysUK can you update Google and your branch finder to say bank is closed in West Bromwich. What a waste of journey, more branches closing down… time to move I think! #poorcommunication #customerservice

• 
  Cheese Bag (@cheesebag) reported 26 minutes ago from Walsall Wood, England

  @BcardBusiness @BarclaysUK @BarclaysBizChat what an absolute joke. Because you’ve shut wednesbury and bilston I drive 10 miles to West Bromwich to find that it’s shut on Wednesday???? So another 7 miles to Walsall and no counter service and one machine open!!!!

• 
  SpursNomad (@NomadSpurs) reported 26 minutes ago from Birmingham, England

  @Pradee72078039 @BarclaysUK No wonder you are having problems if you conduct yourself like that, with that foul potty mouth. I wouldn't want you as a customer either tbh.

• 
  Richard Ballantyne 💙 (@richard_ballan) reported 33 minutes ago from Birmingham, England

  @BarclaysUK your service is shocking!

• 
  Sutton_CW (@cj_buzz) reported 59 minutes ago from Birmingham, England

  @BarclaysUK very poor that you cancelled my mortgage phone appointment today. Is that your top level customer service?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @PropertyJedi (@PropertyJedi) reported 7 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp Do you still plan to be down tomorrow, since you were down today? Have you gone bust?

• 
  Ian Dunn 🔑🔥💡🚰 💻 📱 (@iandunn_matters) reported 9 minutes ago

  @BarclaysUK Hi. I’ve been trying to log into my business bank account for the last 20 minutes I keep getting error code 305. Is there a know problem with logging in at the moment?

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 9 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  Mat (@lotharmat) reported 14 minutes ago

  @rcgarage280328 I've also had a good experience of @BarclaysUK customer services recently with a dispute due to incorrect payment details sent. Very impressed!

• 
  TJ (@teejwxm) reported 14 minutes ago

  @BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.

• 
  TJ (@teejwxm) reported 15 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Andrhu (@ALivMusico) reported 15 minutes ago

  @BarclaysUK is the app having issues, getting the square of doom with the waiting counter going round when trying to check My card details.

• 
  M (@KlaxonDelight) reported 17 minutes ago

  @BarclaysUKHelp You’ve lost a high net worth customer because you’ve made it progressively more difficult for her to bank with you. Just spoke to my father in law who switched from @barclaysuk to @AskNationwide. He was also totally dismayed by how rubbish you’ve become.

• 
  Jimbalimbodimbo (@jimbalimbodimbo) reported 18 minutes ago

  @BarclaysUK I am overseas and need help with my card urgently. I am unable to call Barclays. Some transactions have been made on my card which I need cleared from Barclays - it’s pending. Please help. I’ve tried live chat, calling & nothing is working.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 18 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this