Barclays status: access issues and outage reports

Problems in the last 24 hours in Strathyre, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Strathyre, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@Wakey1234) reported 10 minutes ago

  @Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.

• 
  Andy Springer (@andyspringer16) reported 10 minutes ago

  @BarclaysUK your app refuses to let me log in. Error code 00002.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 12 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Zoe Harrison (@zcherrybaby) reported 12 minutes ago

  @BarclaysUK disappointed that you have removed my overdraft after being a customer for over 30 years, I very rarely use it, I know you sent me a letter but I don’t think your actions are justified in reducing it to £0

• 
  doNutter (@theDonutShaman) reported 14 minutes ago

  @officialnucky @BarclaysUK @Barclays Don’t help him Barclays, he spent that money on a quick gobble behind the bike sheds!

• 
  M (@KlaxonDelight) reported 14 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.

• 
  _d12 (@Zippa0Z) reported 17 minutes ago

  @BarclaysUKHelp @BarclaysUK AM I A ******* CUMT?! I’ve ASKED FOR YOUR HELP ALL DAY AND NOT BEARD ******* NOTGING. I WILL ******* COME TO TBE SHOP SND GO MAD

• 
  Andy Watt (@Andy_Watt) reported 18 minutes ago

  Be warned if planning to switch to @BarclaysUK. They will not give you access to your money 'for up to 4 days', don't generate a card automatically (I needed to request one from CS), don't allow you to log into your account online (need pin sentry which is unavailable).

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 20 minutes ago

  @BarclaysUK Trying to set up an online account for a friend, keep getting error 1089 - which states there is no mobile phone on the account. NO ****, the person doesn't own a mobile phone, so can't set up a password they'll never use, as they want pin device you never sent.

• 
  Yuri Nator (@BigYuriNator) reported 20 minutes ago

  @D3vilsAdv0c8 @BarclaysUK @Barclays Happened to me, I just opened and closed it a **** load of time and eventually the buttons showed.