Barclays status: access issues and outage reports

Problems in the last 24 hours in Stone, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AT (@Truemana3388) reported 3 minutes ago

  @BarclaysUK @HomeOfCricket What about the abysmal design of a totally BLACK debit card? Yes I know you can ask for a high visibility card but who on earth commissioned a BLACK card that sits in BLACK wallets and purses. Good luck finding it in a dark pub or club if you drop it. Shocking customer disregard

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 5 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Steven (@OfficialsteveJ) reported 5 minutes ago

  What kind of bank is impossible to contact on a weekend other than on X! @BarclaysUK that who!!

• 
  Steve (@Wakey1234) reported 6 minutes ago

  @Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.

• 
  Nicholas ElleryJones (@elleryj) reported 7 minutes ago

  @BarclaysUK so you changed the system and sent me a membership number to use Barclays internet banking instead of the Barclaycard site. Didn’t work. Spent an hour on the phone supposedly sorted. No. And now my phone app isn’t working and have deleted and downloaded it three times

• 
  aheadless (@aheadless) reported 7 minutes ago

  Great offer for £200 to switch to @BarclaysUK ... but having been a loyal customer for over 15 years, reckon I am due a cut. Doesn't seem fair I can't get this £200 @BarclaysUKHelp ?

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 10 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  NELLY KANDIE (@KandieNell77066) reported 10 minutes ago

  @BarclaysUK @CarlosUTD2010 Please unblock my account...am currently overseas and your telephone not working from here...can get through...yet I can't contact you through the app as it is blocked...

• 
  Storm Emperor (@TheStormEmperor) reported 13 minutes ago

  @BarclaysUK @Thetruth_1971 I have the same problem! Every time I log in to the banking app I get a stupid App Terms page appearing that can’t be agreed to or closed or removed! Makes the app completely unusable!!

• 
  Vaishnavi Iyengar (@Vaishiyengarr) reported 19 minutes ago

  @BarclaysUK Hello Can the customer connect with over the DM . Need help on Barclays UK account unable to reach the customer care . Do I have any email address to reach ?Thanks