Barclays status: access issues and outage reports

Problems in the last 24 hours in Stirling, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Stirling, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TJ (@teejwxm) reported 6 minutes ago

  Can someone please help @BarclaysUK? I’m unable to access my credit card account.

• 
  Malcolm Bebb (@BebbMalcolm) reported 10 minutes ago

  @StuartMaggs @BarclaysUK Since we still had a working bank card, we moved all the money out - it was only a few hundred quid - in cash and opened an account with a different bank. For all I know the Santander bank is still sending stuff to the wrong address.

• 
  Ben Pay (@bpay12) reported 11 minutes ago

  @BarclaysUK I need to make sure a standing order is cancelled that might come out tomorrow but can’t talk to anyone online or on the phone . Help?!

• 
  SpiritRetro (@ShinzuiRetro) reported 11 minutes ago

  @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

• 
  twitch.tv/the_button_king👑 (@The_Button_King) reported 12 minutes ago

  Bruh not my bank lowering my interest rates for the 3rd time in like a year. Big old ******* huh @BarclaysUK

• 
  Tee (@nocturnallamb) reported 15 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  grapefruit&ambers (@Mrslostand837) reported 16 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  Richie Austin Comedy Magician (@RichieSAustin) reported 16 minutes ago

  @BarclaysUK @Barclaycard why can i view my business card on the barclays app called barclaycard business and Barclays who are 0 help both saying its nothing to do with them ?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 17 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Tom Leaman (@tomleaman53) reported 20 minutes ago

  @BarclaysUK help please