Barclays status: access issues and outage reports

Problems in the last 24 hours in Stafford, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Stafford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Max (@maxwaa) reported 4 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  Steve (@Wakey1234) reported 5 minutes ago

  @Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.

• 
  Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic47) reported 8 minutes ago

  If you bank with @BarclaysUK then I suggest like me you consider moving your money somewhere else. I’ve been trying to get a problem sorted out now for nearly three days and guess what? Not resolved yet

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 15 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Gina (@BlondeTalksSkin) reported 15 minutes ago

  @BarclaysUK I can't log into my account online to view my new mortgage because it wants me to use PINsentry, but I don't have a PINSentry device and there is no PINsentry option in my app despite your help page stating there should be. How can I get access to my online account?

• 
  1618cc™/3 (@RomeoXrayBravo) reported 16 minutes ago

  I can confirm that @Barclaycard @BarclaysUK are in bed with the Financial Ombudsman Service @financialombuds The scammers at Barclays will WITHHOLD information about how you used their website, and the FOS won't press them for evidence. #Barclays trade with impunity.

• 
  Perfect Symmetry - 🇮🇹 Reloaded 🇬🇧 (@ReloadedPerfect) reported 18 minutes ago

  @HukAleksandra Fair enough then. I recently had massive issues with @BarclaysUK stopping all my crypto purchases to the point I just closed my account. Banking in the UK is getting too sinister in my opinion.

• 
  Andrei B (@bounce_tothe_oz) reported 22 minutes ago

  @BarclaysUKHelp @gregstwin Isn't it obvious that @BarclaysUK doesn't actually care about it's customers or their requests at all 0% ? Isn't it obvious that they just politely told you to **** of since 2021? Just change the bank man, ALL the other bank apps are better ,have actual useful features.

• 
  J (@Justin187421) reported 22 minutes ago

  @BarclaysUK @barclays Dealing with your Barclay card customer service is a nightmare. Still waitng on an over payment of 900 pounds. Apparently customer service representative hasn't done a refund request despite saying she had

• 
  Conor Davis (@conord1994) reported 22 minutes ago

  @BarclaysUK how do I access live chat? Says unavailable