Barclays status: access issues and outage reports

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Shaftesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The tablet (@247SecurityManc) reported 7 minutes ago

  @BarclaysUK @Barclays Your app and phone system are not working. Please repair.

• 
  Lewis Brown (@LewisBrown1993) reported 8 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  NELLY KANDIE (@KandieNell77066) reported 9 minutes ago

  @BarclaysUK @CarlosUTD2010 Please unblock my account...am currently overseas and your telephone not working from here...can get through...yet I can't contact you through the app as it is blocked...

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 11 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Max (@maxwaa) reported 11 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 12 minutes ago

  @BarclaysUK Trying to set up an online account for a friend, keep getting error 1089 - which states there is no mobile phone on the account. NO ****, the person doesn't own a mobile phone, so can't set up a password they'll never use, as they want pin device you never sent.

• 
  Nicholas Daniel OBE 🇺🇦🏳️‍⚧️ (@ndanielmusic) reported 13 minutes ago

  @BarclaysUK when will your chat be available through your app? Still not working.

• 
  Vernon (@BaronBromwich) reported 15 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  Ben Pay (@bpay12) reported 17 minutes ago

  @BarclaysUK I need to make sure a standing order is cancelled that might come out tomorrow but can’t talk to anyone online or on the phone . Help?!

• 
  Steve (@Wakey1234) reported 17 minutes ago

  @BarclaysUK Your service is the worst I have ever seen in my lifetime. Your advisors talk but don't do anything. Do any of your systems actually work. You are a disgrace to the Banking Industry and Humanity. I hope you go under. Hang your head in shame.