Barclays status: access issues and outage reports

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Saxmundham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lukey1 (@lukey_hunt123) reported 7 minutes ago

  @BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!

• 
  Evelyn (@Evil__Evelyn) reported 7 minutes ago

  @sainsburys Wheres my order still or my money back? @BarclaysUK can you guys help do a charge back on an order done with debit card? I paid for 7-8pm delivery on 17 Oct, money has cleared out of account, grocery wasn't delivered Sainsburys asked to DM on fri, which I done & they wont respond

• 
  Hans (@ChinaSurfer1970) reported 11 minutes ago

  @BarclaysUK hello. My account was closed and I need an Ivan number to claim back my frozen assets, but South Africa (my bank acct) does not use IBAN, and I have to complete this field on the form. I am stuck and need my money. Please help.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 12 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Carl  (@officialnucky) reported 14 minutes ago

  @BarclaysUK @Barclays Where ******** is my £500 I just sent to my Nationwide account??????????? Doesn't even show as sent in your app, and it isn't in my Nationwide account!

• 
  Harry Wraith (@NotHarry16) reported 15 minutes ago

  @BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.

• 
  Damon (@smthers) reported 16 minutes ago

  @BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?

• 
  b (@manicbandito) reported 18 minutes ago

  imagine @BarclaysUK block all payment approvals when bts tickets go on sale, coincidence i think not

• 
  FPL Solicitor (@FPL_Solicitor) reported 22 minutes ago

  @steezypush @BarclaysUK @Apple Well sure. I had notification that my score went down, so it had some impact !

• 
  Lyric G (@lyricg20) reported 25 minutes ago

  Anyone else having issues with @Barclays @BarclaysUKHelp @BarclaysUK my balance keeps glitching. Never seen anything like it !!!