Barclays status: access issues and outage reports

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Saxmundham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TJ (@teejwxm) reported 3 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Mo (@HitchinSquare) reported 4 minutes ago

  @BarclaysUK - Why does your Barclays credit card dispute team only provide lies? It is impossible to log any complaint about them. The only way to get any help is by calling them, but all they do is provide lies and nothing else. Why do you have such a useless team in place?

• 
  Max (@maxwaa) reported 4 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  mark brimblecombe (@markbrimblecom1) reported 4 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  Sabs (@sabs0297) reported 5 minutes ago

  @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

• 
  Lola (Was Pebbles) (@Meerkat8Jh) reported 6 minutes ago

  @BarclaysUK - Hi Team I need some help with a mortgage I had with Woolwich before you bought them out. I live abroad - so I would really appreciate some help & support via Internet/email/phone calls. Hopefully you'll find the time to reply & I can get an answer to a question.

• 
  Vogelhampton (@vogelhampton) reported 7 minutes ago

  @BarclaysUK Hi. I need to withdraw £3,000 cash. The website says "If you want to withdraw over £2,000, please give us 24 hours’ notice so we can make sure the money’s ready for you to collect" but branch phone numbers aren't provided. Who should I contact? Thanks

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 8 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  whosdabbling (@apmcook) reported 11 minutes ago

  @BarclaysUK your service and support are absolutely diabolical - unable to use apple pay for over 6 weeks and no-one seems to know what they are doing. We'll be closing the account after 45 Years. No one cares!!

• 
  Guy Williams (@Piglet0080) reported 15 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.