Barclays status: access issues and outage reports

Problems in the last 24 hours in Saltby, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Saltby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 8 minutes ago

  @BarclaysUK Trying to set up an online account for a friend, keep getting error 1089 - which states there is no mobile phone on the account. NO ****, the person doesn't own a mobile phone, so can't set up a password they'll never use, as they want pin device you never sent.

• 
  1618cc™/3 (@RomeoXrayBravo) reported 9 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  SpiritRetro (@ShinzuiRetro) reported 10 minutes ago

  @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

• 
  Mister Polly (@AlgernonSea) reported 11 minutes ago

  @BarclaysUK My Barclays App greeting has changed but it wasn't done by me. I contacted Barclays help and they said I should update the app. However it seems I already have the latest version of the app. Any suggestions?

• 
  Deer Designs www.Facebook.com/DeerDesignsuk (@DeerDesigns) reported 12 minutes ago

  @BarclaysUK @Barclays please change your treatment of newly bereaved elderly widows. My mum is bedbound with stage 4 COPD, oxygen dependent, partially blind and was utterly surprised to find my Dad had a joint account with her. But could she access it? Not without several...🧵

• 
  Shehzad (@ShehzadArsenal) reported 12 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  Richard Hughes (@f1blades) reported 15 minutes ago

  @BarclaysUK how do I contact yourselves as I cannot use the phone. The website says use the Barclays chat, this doesn't work as the app says Chat is not available. I just want to know when I will get the switch offer?

• 
  Malcolm Bebb (@BebbMalcolm) reported 21 minutes ago

  @StuartMaggs @BarclaysUK Since we still had a working bank card, we moved all the money out - it was only a few hundred quid - in cash and opened an account with a different bank. For all I know the Santander bank is still sending stuff to the wrong address.

• 
  Tee (@nocturnallamb) reported 26 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 26 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this