Barclays status: access issues and outage reports

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in St Austell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

• Login (26%)
• Website (24%)
• Mobile App (24%)
• Transactions (21%)
• Transfer (3%)
• Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beth (@BethEllisPR) reported 3 minutes ago

  Def changing banks now due to how poor service at @BarclaysUK is. Awful banking app, long waiting times to speak to a human being, and to top things off my 2 closest branches have recently shut meaning I'm more or less reliant on phone / app to speak to someone. 0/10

• 
  Lenny Bayno (@BaynoLenny) reported 4 minutes ago

  @BarclaysUK @Barclaycard is anyone actually working today? I cannot get in contact with anyone via phone, chat or email. #frustrating

• 
  Emma W (@emmaw1418) reported 6 minutes ago

  @BarclaysUK I appreciate I could of used my own solicitor but using your solicitors OptimaLegal is an awful experience. I am yet to speak to my case handler in 9 weeks! I can never get through to anyone and they never reply through the portal. You need to rethink your support!

• 
  Harleybabe (@harleybabe666) reported 7 minutes ago

  @BarclaysUK please can you provide me with an email address as I want to make a complaint. I don’t want to speak/chat online I want to put it in writing and not send a letter in the post. You say on your website that I can contact via email, yet you don’t supply an email address!

• 
  Ann Davies (@DaviesReadman) reported 7 minutes ago

  @BarclaysUK shocked to discover today that if your are a regular customer it is no longer possible to call the bank if you have the app. Is this true? Chat is not chat - it is messaging service from poorly trained overseas centre. #leaving

• 
  Sharon Young (@Mrs_Bear62) reported 7 minutes ago

  @BarclaysUK I withdrew £500 from the ATM at South Woodford .. problem is while £500 came out of my account only £460 came out of the ATM .. apparently I’ve to wait to see if it “shows up” later and if not then the response in the branch was a shoulder shrug .. could you translate

• 
  Williams Jackson (@William_Jack_S) reported 8 minutes ago

  @VeronicaJoPo @tpbanks @BarclaysUK Kindly inbox me to help out

• 
  Dave French (@DaveFre21649341) reported 10 minutes ago

  @BarclaysUK I have tried ringing can’t get through the Barclays app messenger nothing can help. I need a certificate of ownership for my current account this is a last resort I need it today. Is there anyone who can get this done

• 
  HELEN (@theattwood) reported 12 minutes ago

  @BarclaysUK Hello. Could you let me know when you expect to fix the cheque paying in facility on the app? I had a text to say it’s fixed but it still won’t let you take a photo of the cheque - it just closes the app. Thanks!

• 
  Matthew (@briggs84) reported 15 minutes ago

  @BarclaysUK customer service is shocking. Hot day yes, but an absolute tool in bank today.