Barclays status: access issues and outage reports

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Redruth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vernon (@BaronBromwich) reported 6 minutes ago

  @BarclaysUKHelp @BarclaysUK Guys, for the last 2 days I've noticed the mobile banking app for Android has been hanging when launched not allowing access. Is there a fix being worked on? As not having access to your accounts is quite serious. Thanks.

• 
  Byr Genar-Hofoen (@JudgeMental1st) reported 7 minutes ago

  @scook2003 @jacqui703 Could be a genuine customer mistyped their number when verifying their account, but in Barclays SMS to me, no phone number is displayed from BARCLAYS (never BarclaysUK) also has a message under their text saying, 'sender doesn't support replies'- this one appears a clever fake

• 
  Stephie O’Donnell (@StephiePopzy) reported 7 minutes ago

  Hey @BarclaysUK, just wondering if or when you are going to take into account co-parenting when applying for a mortgage, it doesn’t ask this on the mortgage calculator or mortgage in principle application and just asks if you have a dependent which takes the borrowing limit down

• 
  Marita (@MaritaLalaguna) reported 12 minutes ago

  @BarclaysUK Hi, is there an email address to contact someone about my mortgage? I called up just now with an enquiry & want to make sure I was given the right advice - it is re. an overpayment balance that I would like to have refunded to me to help with my financial situation.

• 
  David Rose (@BisleyRocks) reported 16 minutes ago

  @BarclaysUK @nectar bet you wish you hadn’t bothered partnering with @British_Airways right about now. ExecClub offline for over a week, no comms and impossible to contact them. Perhaps one of you can contact Sean Doyle and get him to put a rocket up someone’s backside!

• 
  Commo (@Commo87499383) reported 20 minutes ago

  @BarclaysUK hi, just been into my local branch, the only one you haven't closed down that is,first time since lock down and it's pretty obvious you don't want customers.i am not interested in apps and contact less payments, don't trust them,maybe time for a move

• 
  Susan Murray (@RamsayMurray) reported 23 minutes ago

  @BarclaysUK absolutely appalling bereavement service. My mother totally distressed, you have deleted her from joint account leaving the deceased despite her taking death certificate etc to branch, now you have told her she needs to go back to branch to prove her ID 1/2

• 
  Carter (@CatchCarter_Now) reported 30 minutes ago

  @BarclaysUK Which number can I call and get through to a human to discuss my current issue. I’ve been scammed trying to pu for company filing.

• 
  Matthew Robinson (@MatthewRobins11) reported 30 minutes ago

  @BarclaysUK my parents are insuranced with yourselves, there property flooded last night at 6pm, reported immediately looking for urgent help. they are 76 and 82. no response or help received so far..... is this normal customer care?

• 
  Kelsey (@Jugdar013) reported 32 minutes ago

  Oh FFS... @BarclaysUK @Barclays you chat customer service is atrocious!! I advise that I would be sleeping soon as its 7hrs after my initial contact today(1900 through to 0200) and would reply when I wake...however this was ignored and I just picked up the 'chat closed' message