Barclays status: access issues and outage reports

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Queensferry, Wales

The most recent Barclays outage reports came from the following cities: Chester, and Holywell.

City	Problem Type	Report Time
Chester	Mobile App	1 month ago
Holywell	Transactions	1 month ago
Sandycroft	Transactions	1 year ago
Flint	Mobile App	1 year ago
Chester	Transactions	1 year ago
Mold	Login	2 years ago

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christine (@cuttstweeted) reported 10 minutes ago

  @Barclays @BarclaysUK I’m a bit concerned my pin hasn’t arrived. How do I contact you please to sort this as when I click I don’t know my pin, it tells me to log in online to get it instantly and doesn’t work?

• 
  Luke (@Luke47865392) reported 11 minutes ago

  @BarclaysUK when is your live chat service going to be working again? Very frustrating, it has been down for weeks

• 
  Jude 💙💙💙💙💙💙💙💙💙 (@Jas2090Judith) reported 12 minutes ago

  @BarclaysUK My daughters had a lot of issues with her app logging her out completely, about 5 or 6 times at least & it’s a new apple phone bought from apple. She’s rung to make a complaint only to be told they will log a ticket but they can’t compensate her for it. Disgusting

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 17 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 21 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  Vogelhampton (@vogelhampton) reported 23 minutes ago

  @BarclaysUK Hi. I need to withdraw £3,000 cash. The website says "If you want to withdraw over £2,000, please give us 24 hours’ notice so we can make sure the money’s ready for you to collect" but branch phone numbers aren't provided. Who should I contact? Thanks

• 
  Karl Jeffries (@JeffriesKa42983) reported 25 minutes ago

  @BarclaysUK so when you been the App it’s not working again, shocking

• 
  derek monroe (@derekmonroe16) reported 27 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  grapefruit&ambers (@Mrslostand837) reported 28 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  Gareth Maver (@gdmaver) reported 28 minutes ago

  @BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)