Barclays status: access issues and outage reports

Problems in the last 24 hours in Presteigne, Wales

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Presteigne, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harry Wraith (@NotHarry16) reported 3 minutes ago

  @BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.

• 
  TΔFΔDZWΔ (@onezusky) reported 4 minutes ago

  4/7 through emails, phone calls, socials… and never received any response… only automated "email acknowledged" type messages, nothing more. Today as a last resort I have just tried to call the bank I used for for the purchase @BarclaysUK, hoping for support, but they said

• 
  Lisa Smith (@la_smith101) reported 6 minutes ago

  @BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks

• 
  Ben Williams 🇺🇦🇬🇪 (@bpwilliams72) reported 7 minutes ago

  Shocking customer service @BarclaysUK but then what should I expect? I have only banked with you for 37 years. Time to switch fully to Starling?

• 
  Steve (@Wakey1234) reported 11 minutes ago

  @BarclaysUK Your service is the worst I have ever seen in my lifetime. Your advisors talk but don't do anything. Do any of your systems actually work. You are a disgrace to the Banking Industry and Humanity. I hope you go under. Hang your head in shame.

• 
  Richard Hughes (@f1blades) reported 14 minutes ago

  @BarclaysUK how do I contact yourselves as I cannot use the phone. The website says use the Barclays chat, this doesn't work as the app says Chat is not available. I just want to know when I will get the switch offer?

• 
  Monique Schramm (@MoniqueSchramm) reported 14 minutes ago

  @DamonMinchella @BarclaysUK Would you believe me? When I first came to London, I didn't have a credit card..it was quite an adventure! I would support that immediately I'm not a customer there and never will be. Good Luck for the Coming Concert! I wish I could come! What you accomplish on stage is gigantic!

• 
  TJ (@teejwxm) reported 14 minutes ago

  Can someone please help @BarclaysUK? I’m unable to access my credit card account.

• 
  Steve (@Wakey1234) reported 15 minutes ago

  @Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.

• 
  Muhammet ATALAY (@muhammet_atalay) reported 16 minutes ago

  @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "