Barclays status: access issues and outage reports

Problems in the last 24 hours in Presteigne, Wales

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Presteigne, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  derek monroe (@derekmonroe16) reported 8 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Gerry's Kitchen (@Gerrys_Kitchen) reported 11 minutes ago

  @BarclaysUK help required. Trying to verify account in the app but telephone number not matching. I can't call as lost voice through cancer treatment. How can I update and finish registering as app,?

• 
  Lewis Brown (@LewisBrown1993) reported 12 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  Steve (@Wakey1234) reported 15 minutes ago

  @Barclays @BarclaysUK Why do you block payments from a Company but let other larger ones go through? It should be the other way round you utter 🤡.

• 
  M (@M0000000000004) reported 16 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Lisa Smith (@la_smith101) reported 17 minutes ago

  @BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks

• 
  M (@KlaxonDelight) reported 21 minutes ago

  @BarclaysUKHelp You’ve lost a high net worth customer because you’ve made it progressively more difficult for her to bank with you. Just spoke to my father in law who switched from @barclaysuk to @AskNationwide. He was also totally dismayed by how rubbish you’ve become.

• 
  TJ (@teejwxm) reported 25 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Lisa (@Lisa05314053217) reported 27 minutes ago

  @BarclaysUK @BarclaysUKHelp I sent message via app on 22nd and got no response. I have issue with barclaycard but hearing impaired so dont like talking to people

• 
  Nicola Wenman (@nicolawenman) reported 32 minutes ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.