Barclays status: access issues and outage reports

Problems in the last 24 hours in Peterborough, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren Peters (@wizza_wozza) reported 6 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 7 minutes ago

  @BarclaysUK Trying to set up an online account for a friend, keep getting error 1089 - which states there is no mobile phone on the account. NO ****, the person doesn't own a mobile phone, so can't set up a password they'll never use, as they want pin device you never sent.

• 
  grapefruit&ambers (@Mrslostand837) reported 19 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  Lisa B (@TheBowers78) reported 19 minutes ago

  @Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out

• 
  Sméagol (@Smeago126) reported 20 minutes ago

  @BarclaysUK @Metal_Rebel Hello. I require some help, but your DMs are closed. Could it be open for me to send my message through please.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 20 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Ian French (@ianfrench13) reported 21 minutes ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.

• 
  TJ (@teejwxm) reported 22 minutes ago

  Can someone please help @BarclaysUK? I’m unable to access my credit card account.

• 
  Steve (@Wakey1234) reported 23 minutes ago

  @BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.

• 
  josh wilson (@joshwil03947838) reported 28 minutes ago

  @Wibblewobbleyum @BarclaysUK @Barclays Stop pretending it’s not working mate, be honest and say you’ve got 0 p’s