Barclays status: access issues and outage reports

Problems in the last 24 hours in Neyland, Wales

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Neyland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

• Login (26%)
• Website (24%)
• Mobile App (24%)
• Transactions (21%)
• Transfer (3%)
• Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire@BirminghamReSister (@ReSisterBirmin1) reported 5 minutes ago

  @BarclaysUK hey barclays can you DM i need some help

• 
  Vaughanny (@MarkVaughan77) reported 6 minutes ago

  @BarclaysUKHelp FYI - still on hold. 1 hour 10 mins and counting. No reply yet on the phone. Complain function not working online and no reply yet to my DM. #Shambles #BarclaysUK

• 
  Katie Harris (@Katieharris15_) reported 7 minutes ago

  @BarclaysUK @Barclays such a shame you are now using @Brightstar for your insurance, their service is awful!! I’ve been waiting for over an hour to speak to someone to make a claim after the website is coming up with errors #awfulservice #wasteoftime

• 
  ZenJu (@ZenJudith_) reported 9 minutes ago

  Just called @BarclaysUK to report 4 pending fraudulent card payments and told it's not possible to cancel and I need to wait til the moneys gone then phone back to open a fraud case. Why in the hell can you not cancel these payments BEFORE they leave my account!?!? Like wtf

• 
  JustCoupleComplaints (@JustCoupleComp1) reported 10 minutes ago

  @BarclaysUK your customer service is shocking. How you can treat your customers like this is disgusting. Can someone help?

• 
  James Fletcher (@JD_Fletch) reported 12 minutes ago

  @BarclaysLDN @BarclaysUK Now have the cheek to call me a ‘valued a customer’ and talk about ‘world class service’ whilst offering me 1% back. As if I’m going to stay a customer.

• 
  Lisa Marie (@mrs_samsy) reported 16 minutes ago

  @BarclaysUK your customer service is appalling!! I’m at risk of loosing my house purchase due your incompetence. Over an hour and a half wasted in call queues and speaking to your advisors and still no further forward. After an hour I now appear to have been cut off! please help!

• 
  Pradee (@Pradee72078039) reported 16 minutes ago

  @WhichMoney You need 💰 @BarclaysUK Why don't you loot customers like me and set up funeral service you can get money both ways pls don't blame @NatWest_Help For your mistakes ... UK criminal bank Barclay's.

• 
  Daisy (@Daisy75566358) reported 20 minutes ago

  @BarclaysUK Would like a “certificate of interest paid”, robot doesn’t understand, put on hold forever until a human said it’s wrong department, then put on hold again for another eternity, then wrong department again....has been like this since 10th May. What service?

• 
  Ellen (@WinnieWoodles19) reported 26 minutes ago

  @BarclaysUK Drove into Guildford from Godalming because you closed Godalming branch, to pay euros into my account only to find Barclays tills open at 10am! What? 10am? NO CUSTOMER SERVICE AT ALL! Who will pay for my wasted time? £120- per hour please? V poor service.