Barclays status: access issues and outage reports

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @STOP_ISRAEL 🇵🇸 (@TedTippCooper) reported 2 minutes ago

  @BarclaysUK I think your Orca ad is terrible! It’s psychologically putting pressure on those living at home to go out and get a mortgage because there’s something wrong with living at home! What a dreadful message to put out! 😡#Familylove

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 2 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  1618cc™/3 (@RomeoXrayBravo) reported 7 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  gillian mary (@gillianwyatt601) reported 8 minutes ago

  @BarclaysUK NO... that is not working either!! 🤔🤨🙄

• 
  TJ (@teejwxm) reported 9 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Syed Romaan 🇵🇰🇬🇧 (@SyedRomaan4) reported 11 minutes ago

  Concerned about my @BarclaysUK current account being suspended without prior notice, explanation, or any indication of fraud. All transactions were normal & routine. Called support—they could not provide a reason & said a letter is coming.

• 
  Samantha Hornsby (@realsamhornsby) reported 18 minutes ago

  @BarclaysUKHelp @BarclaysUK my Barclays app says I have no bank cards?? Just tried to pay for something at tescos and my card is not only not working, but my app says it doesn’t exist!! What’s happening??

• 
  Terence McGuire (@Terencem2) reported 23 minutes ago

  @AppleUK_ and @Barclaysuk - As a premier banking customer I get apple TV a benefit. It stopped working. You sign up via the Backays App. I get the error code MR014. I reinstalled app - still get this response. Speaking to both support teams you blame each other. Please sort it.

• 
  Chris Furneaux (@cfurneaux) reported 24 minutes ago

  @BarclaysUK Recent Barclays premier customer, as my credit card didn’t work I was forced to use my Barclays debit card for a hold on a deposit for 2 rental cars. Over £30 for the hold and then removal of the hold x 2. Over £120. Tell me why I would continue to bank with Barclays?

• 
  Jimbalimbodimbo (@jimbalimbodimbo) reported 28 minutes ago

  @BarclaysUK I am overseas and need help with my card urgently. I am unable to call Barclays. Some transactions have been made on my card which I need cleared from Barclays - it’s pending. Please help. I’ve tried live chat, calling & nothing is working.