Barclays status: access issues and outage reports

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bill (@JetSetBilly) reported 4 minutes ago

  @BarclaysUK Is there a problem with your website? I cannot view my transactions via online banking.

• 
  Zoe Harrison (@zcherrybaby) reported 4 minutes ago

  @BarclaysUK disappointed that you have removed my overdraft after being a customer for over 30 years, I very rarely use it, I know you sent me a letter but I don’t think your actions are justified in reducing it to £0

• 
  Vogelhampton (@vogelhampton) reported 9 minutes ago

  @BarclaysUK Hi. I need to withdraw £3,000 cash. The website says "If you want to withdraw over £2,000, please give us 24 hours’ notice so we can make sure the money’s ready for you to collect" but branch phone numbers aren't provided. Who should I contact? Thanks

• 
  Alli Scott (@scottalli11) reported 9 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  Tim Jackson® Official (@thefunkymonki) reported 10 minutes ago

  @DragonPassInt @BarclaysUK Opened Travel plus pack 5 months ago and still no membership set up. Had £90 compensation after over 20 calls but still no membership or lounge access. Why am I sorting out all your admin?

• 
  Vernon (@BaronBromwich) reported 14 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 16 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  TJ (@teejwxm) reported 19 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  iain (@iaintoon) reported 20 minutes ago

  @BarclaysUK your customer service team is ******* **** Who cry’s over why u asking stupid questions for and ends the call 🤡🤡

• 
  TJ (@teejwxm) reported 23 minutes ago

  Can someone please help @BarclaysUK? I’m unable to access my credit card account.